Chief dispatcher vs dispatch technician

The differences between chief dispatchers and dispatch technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a chief dispatcher and a dispatch technician. Additionally, a chief dispatcher has an average salary of $42,300, which is higher than the $34,469 average annual salary of a dispatch technician.

The top three skills for a chief dispatcher include logistics, safety training and FRA. The most important skills for a dispatch technician are customer service, emergency calls, and POS.

Chief dispatcher vs dispatch technician overview

	Chief Dispatcher	Dispatch Technician
Yearly salary	$42,300	$34,469
Hourly rate	$20.34	$16.57
Growth rate	-	-4%
Number of jobs	17,036	30,551
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Associate Degree, 34%
Average age	43	43
Years of experience	2	2

Chief dispatcher vs dispatch technician salary

Chief dispatchers and dispatch technicians have different pay scales, as shown below.

	Chief Dispatcher	Dispatch Technician
Average salary	$42,300	$34,469
Salary range	Between $25,000 And $71,000	Between $27,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between chief dispatcher and dispatch technician education

There are a few differences between a chief dispatcher and a dispatch technician in terms of educational background:

	Chief Dispatcher	Dispatch Technician
Most common degree	Bachelor's Degree, 41%	Associate Degree, 34%
Most common major	Business	Business
Most common college	-	-

Chief dispatcher vs dispatch technician demographics

Here are the differences between chief dispatchers' and dispatch technicians' demographics:

	Chief Dispatcher	Dispatch Technician
Average age	43	43
Gender ratio	Male, 75.0% Female, 25.0%	Male, 55.4% Female, 44.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between chief dispatcher and dispatch technician duties and responsibilities

Chief dispatcher example responsibilities.

Manage and organize project teams internally during implementation of new CMTS system.
Dispatch drivers in delivering and picking up ltl freight to and from local customers.
Organize and maintain records pertinent to FCC and FRA regulations, crew attendance, job assignments and vacations.
Answer inbound shipper calls, assigning the LTL pickups and deliveries base on available man hours and freight volume.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatch technician example responsibilities.

Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Work in service industry with plumbing, drain and HVAC techs.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Used AS400 to track and identify work relate assets.
Create interactive PowerPoint structures for artists to continue in development.

Chief dispatcher vs dispatch technician skills

Common chief dispatcher skills

Logistics, 19%
Safety Training, 16%
FRA, 7%
Vehicle Operation, 6%
Hazardous Materials, 6%
Combat, 5%

Common dispatch technician skills

Customer Service, 15%
Emergency Calls, 8%
POS, 6%
Inbound Calls, 5%
Troubleshoot, 5%
Service Calls, 5%