Chief dispatcher vs dispatcher supervisor

The differences between chief dispatchers and dispatcher supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a chief dispatcher and a dispatcher supervisor. Additionally, a chief dispatcher has an average salary of $42,300, which is higher than the $41,106 average annual salary of a dispatcher supervisor.

The top three skills for a chief dispatcher include logistics, safety training and FRA. The most important skills for a dispatcher supervisor are DOT, payroll, and non-emergency calls.

Chief dispatcher vs dispatcher supervisor overview

	Chief Dispatcher	Dispatcher Supervisor
Yearly salary	$42,300	$41,106
Hourly rate	$20.34	$19.76
Growth rate	-	-
Number of jobs	17,036	6,334
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 36%
Average age	43	43
Years of experience	2	2

Chief dispatcher vs dispatcher supervisor salary

Chief dispatchers and dispatcher supervisors have different pay scales, as shown below.

	Chief Dispatcher	Dispatcher Supervisor
Average salary	$42,300	$41,106
Salary range	Between $25,000 And $71,000	Between $27,000 And $61,000
Highest paying City	-	Wall, NJ
Highest paying state	-	Connecticut
Best paying company	-	National Grid plc
Best paying industry	-	Retail

Differences between chief dispatcher and dispatcher supervisor education

There are a few differences between a chief dispatcher and a dispatcher supervisor in terms of educational background:

	Chief Dispatcher	Dispatcher Supervisor
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Chief dispatcher vs dispatcher supervisor demographics

Here are the differences between chief dispatchers' and dispatcher supervisors' demographics:

	Chief Dispatcher	Dispatcher Supervisor
Average age	43	43
Gender ratio	Male, 75.0% Female, 25.0%	Male, 57.4% Female, 42.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between chief dispatcher and dispatcher supervisor duties and responsibilities

Chief dispatcher example responsibilities.

Manage and organize project teams internally during implementation of new CMTS system.
Dispatch drivers in delivering and picking up ltl freight to and from local customers.
Organize and maintain records pertinent to FCC and FRA regulations, crew attendance, job assignments and vacations.
Answer inbound shipper calls, assigning the LTL pickups and deliveries base on available man hours and freight volume.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatcher supervisor example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Handle inbound customer inquiries for HVAC services (emergency & non-emergency).
Learned and apply FRA regulatory standards.
Complete monthly warrant audits to include NCIC validations.
Assist call center with questions about accounts or eta on techs arrival
Schedule OTR drivers so that they are compliant with D.O.T regulations.

Chief dispatcher vs dispatcher supervisor skills

Common chief dispatcher skills

Logistics, 19%
Safety Training, 16%
FRA, 7%
Vehicle Operation, 6%
Hazardous Materials, 6%
Combat, 5%

Common dispatcher supervisor skills

DOT, 15%
Payroll, 8%
Non-Emergency Calls, 5%
GPS, 5%
Computer System, 5%
EMS, 5%

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Office and Administrative Industry
Chief Dispatcher
Chief Dispatcher vs Dispatcher Supervisor

Updated January 8, 2025

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