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Chief dispatcher vs order dispatcher

The differences between chief dispatchers and order dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a chief dispatcher and an order dispatcher. Additionally, a chief dispatcher has an average salary of $42,300, which is higher than the $38,698 average annual salary of an order dispatcher.

The top three skills for a chief dispatcher include logistics, safety training and FRA. The most important skills for an order dispatcher are service orders, service calls, and maximo.

Chief dispatcher vs order dispatcher overview

Chief DispatcherOrder Dispatcher
Yearly salary$42,300$38,698
Hourly rate$20.34$18.60
Growth rate--
Number of jobs17,03620,023
Job satisfaction--
Most common degreeBachelor's Degree, 41%High School Diploma, 35%
Average age4343
Years of experience22

Chief dispatcher vs order dispatcher salary

Chief dispatchers and order dispatchers have different pay scales, as shown below.

Chief DispatcherOrder Dispatcher
Average salary$42,300$38,698
Salary rangeBetween $25,000 And $71,000Between $25,000 And $59,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between chief dispatcher and order dispatcher education

There are a few differences between a chief dispatcher and an order dispatcher in terms of educational background:

Chief DispatcherOrder Dispatcher
Most common degreeBachelor's Degree, 41%High School Diploma, 35%
Most common majorBusinessBusiness
Most common college--

Chief dispatcher vs order dispatcher demographics

Here are the differences between chief dispatchers' and order dispatchers' demographics:

Chief DispatcherOrder Dispatcher
Average age4343
Gender ratioMale, 75.0% Female, 25.0%Male, 35.5% Female, 64.5%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between chief dispatcher and order dispatcher duties and responsibilities

Chief dispatcher example responsibilities.

  • Manage and organize project teams internally during implementation of new CMTS system.
  • Dispatch drivers in delivering and picking up ltl freight to and from local customers.
  • Organize and maintain records pertinent to FCC and FRA regulations, crew attendance, job assignments and vacations.
  • Answer inbound shipper calls, assigning the LTL pickups and deliveries base on available man hours and freight volume.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Order dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Create service work orders in the Maximo computerize maintenance management system.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Chief dispatcher vs order dispatcher skills

Common chief dispatcher skills
  • Logistics, 19%
  • Safety Training, 16%
  • FRA, 7%
  • Vehicle Operation, 6%
  • Hazardous Materials, 6%
  • Combat, 5%
Common order dispatcher skills
  • Service Orders, 25%
  • Service Calls, 21%
  • Maximo, 12%
  • Data Entry, 10%
  • Satisfactory Performance, 7%
  • Facilities Maintenance, 4%

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