City dispatcher vs crew dispatcher

The differences between city dispatchers and crew dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a city dispatcher and a crew dispatcher. Additionally, a city dispatcher has an average salary of $44,847, which is higher than the $38,017 average annual salary of a crew dispatcher.

The top three skills for a city dispatcher include customer locations, customer demand and customer expectations. The most important skills for a crew dispatcher are payroll, labor agreements, and conductors.

City dispatcher vs crew dispatcher overview

	City Dispatcher	Crew Dispatcher
Yearly salary	$44,847	$38,017
Hourly rate	$21.56	$18.28
Growth rate	-	-
Number of jobs	9,376	67,724
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 52%
Average age	43	43
Years of experience	2	2

City dispatcher vs crew dispatcher salary

City dispatchers and crew dispatchers have different pay scales, as shown below.

	City Dispatcher	Crew Dispatcher
Average salary	$44,847	$38,017
Salary range	Between $24,000 And $83,000	Between $22,000 And $63,000
Highest paying City	-	San Diego, CA
Highest paying state	-	Connecticut
Best paying company	-	Canadian Pacific Railway
Best paying industry	-	Transportation

Differences between city dispatcher and crew dispatcher education

There are a few differences between a city dispatcher and a crew dispatcher in terms of educational background:

	City Dispatcher	Crew Dispatcher
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

City dispatcher vs crew dispatcher demographics

Here are the differences between city dispatchers' and crew dispatchers' demographics:

	City Dispatcher	Crew Dispatcher
Average age	43	43
Gender ratio	Male, 76.7% Female, 23.3%	Male, 46.9% Female, 53.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between city dispatcher and crew dispatcher duties and responsibilities

City dispatcher example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Guide drivers as they are on the road delivering groceries at various locations.

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

City dispatcher vs crew dispatcher skills

Common city dispatcher skills

Customer Locations, 23%
Customer Demand, 20%
Customer Expectations, 13%
DOT Regulations, 7%
Data Entry Functions, 7%
Outbound Operations, 6%

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%