City dispatcher vs dispatcher/driver

The differences between city dispatchers and dispatcher/drivers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a city dispatcher and a dispatcher/driver. Additionally, a city dispatcher has an average salary of $44,847, which is higher than the $41,265 average annual salary of a dispatcher/driver.

The top three skills for a city dispatcher include customer locations, customer demand and customer expectations. The most important skills for a dispatcher/driver are customer service, DOT, and relevant safety regulations.

City dispatcher vs dispatcher/driver overview

	City Dispatcher	Dispatcher/Driver
Yearly salary	$44,847	$41,265
Hourly rate	$21.56	$19.84
Growth rate	-	11%
Number of jobs	9,376	130,014
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	High School Diploma, 36%
Average age	43	43
Years of experience	2	2

City dispatcher vs dispatcher/driver salary

City dispatchers and dispatcher/drivers have different pay scales, as shown below.

	City Dispatcher	Dispatcher/Driver
Average salary	$44,847	$41,265
Salary range	Between $24,000 And $83,000	Between $27,000 And $60,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between city dispatcher and dispatcher/driver education

There are a few differences between a city dispatcher and a dispatcher/driver in terms of educational background:

	City Dispatcher	Dispatcher/Driver
Most common degree	Bachelor's Degree, 51%	High School Diploma, 36%
Most common major	Business	Business
Most common college	-	-

City dispatcher vs dispatcher/driver demographics

Here are the differences between city dispatchers' and dispatcher/drivers' demographics:

	City Dispatcher	Dispatcher/Driver
Average age	43	43
Gender ratio	Male, 76.7% Female, 23.3%	Male, 66.9% Female, 33.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between city dispatcher and dispatcher/driver duties and responsibilities

City dispatcher example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Guide drivers as they are on the road delivering groceries at various locations.

Dispatcher/driver example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Spearhead FRA derailment investigations, providing reporting and on-site leadership to emergency situations.
Develop, implement, and evaluate the logistics and property accountability plans and policies for the organization.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Monitor CCTV cameras for criminal activity.
Monitor the entire facility using CCTV while simultaneously performing dispatching duties.

City dispatcher vs dispatcher/driver skills

Common city dispatcher skills

Customer Locations, 23%
Customer Demand, 20%
Customer Expectations, 13%
DOT Regulations, 7%
Data Entry Functions, 7%
Outbound Operations, 6%

Common dispatcher/driver skills

Customer Service, 18%
DOT, 14%
Relevant Safety Regulations, 11%
CDL, 8%
Service Vehicle, 6%
Pickup, 6%