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City dispatcher vs order dispatcher

The differences between city dispatchers and order dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a city dispatcher and an order dispatcher. Additionally, a city dispatcher has an average salary of $44,847, which is higher than the $38,698 average annual salary of an order dispatcher.

The top three skills for a city dispatcher include customer locations, customer demand and customer expectations. The most important skills for an order dispatcher are service orders, service calls, and maximo.

City dispatcher vs order dispatcher overview

City DispatcherOrder Dispatcher
Yearly salary$44,847$38,698
Hourly rate$21.56$18.60
Growth rate--
Number of jobs9,37620,023
Job satisfaction--
Most common degreeBachelor's Degree, 51%High School Diploma, 35%
Average age4343
Years of experience22

City dispatcher vs order dispatcher salary

City dispatchers and order dispatchers have different pay scales, as shown below.

City DispatcherOrder Dispatcher
Average salary$44,847$38,698
Salary rangeBetween $24,000 And $83,000Between $25,000 And $59,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between city dispatcher and order dispatcher education

There are a few differences between a city dispatcher and an order dispatcher in terms of educational background:

City DispatcherOrder Dispatcher
Most common degreeBachelor's Degree, 51%High School Diploma, 35%
Most common majorBusinessBusiness
Most common college--

City dispatcher vs order dispatcher demographics

Here are the differences between city dispatchers' and order dispatchers' demographics:

City DispatcherOrder Dispatcher
Average age4343
Gender ratioMale, 76.7% Female, 23.3%Male, 35.5% Female, 64.5%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between city dispatcher and order dispatcher duties and responsibilities

City dispatcher example responsibilities.

  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Guide drivers as they are on the road delivering groceries at various locations.

Order dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Create service work orders in the Maximo computerize maintenance management system.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

City dispatcher vs order dispatcher skills

Common city dispatcher skills
  • Customer Locations, 23%
  • Customer Demand, 20%
  • Customer Expectations, 13%
  • DOT Regulations, 7%
  • Data Entry Functions, 7%
  • Outbound Operations, 6%
Common order dispatcher skills
  • Service Orders, 25%
  • Service Calls, 21%
  • Maximo, 12%
  • Data Entry, 10%
  • Satisfactory Performance, 7%
  • Facilities Maintenance, 4%

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