City dispatcher vs security dispatcher

The differences between city dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a city dispatcher and a security dispatcher. Additionally, a city dispatcher has an average salary of $44,847, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for a city dispatcher include customer locations, customer demand and customer expectations. The most important skills for a security dispatcher are customer service, patients, and patrol.

City dispatcher vs security dispatcher overview

	City Dispatcher	Security Dispatcher
Yearly salary	$44,847	$33,347
Hourly rate	$21.56	$16.03
Growth rate	-	3%
Number of jobs	9,376	82,349
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

City dispatcher vs security dispatcher salary

City dispatchers and security dispatchers have different pay scales, as shown below.

	City Dispatcher	Security Dispatcher
Average salary	$44,847	$33,347
Salary range	Between $24,000 And $83,000	Between $26,000 And $41,000
Highest paying City	-	Bellevue, WA
Highest paying state	-	Alaska
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Hospitality

Differences between city dispatcher and security dispatcher education

There are a few differences between a city dispatcher and a security dispatcher in terms of educational background:

	City Dispatcher	Security Dispatcher
Most common degree	Bachelor's Degree, 51%	High School Diploma, 33%
Most common major	Business	Criminal Justice
Most common college	-	-

City dispatcher vs security dispatcher demographics

Here are the differences between city dispatchers' and security dispatchers' demographics:

	City Dispatcher	Security Dispatcher
Average age	43	43
Gender ratio	Male, 76.7% Female, 23.3%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between city dispatcher and security dispatcher duties and responsibilities

City dispatcher example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Guide drivers as they are on the road delivering groceries at various locations.

Security dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Train to use CPR and AEDs.
Train in the use of TDD for communicating with the hearing impair community.
Operate computers, fax machines, copiers, printers, TDD systems etc.
Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.

City dispatcher vs security dispatcher skills

Common city dispatcher skills

Customer Locations, 23%
Customer Demand, 20%
Customer Expectations, 13%
DOT Regulations, 7%
Data Entry Functions, 7%
Outbound Operations, 6%

Common security dispatcher skills

Customer Service, 15%
Patients, 8%
Patrol, 8%
Computer Aided Dispatch, 7%
Emergency Situations, 5%
CCTV, 5%