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The differences between claims associates and claims assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a claims associate and a claims assistant. Additionally, a claims associate has an average salary of $36,558, which is higher than the $36,487 average annual salary of a claims assistant.
The top three skills for a claims associate include customer service, medical claims and phone calls. The most important skills for a claims assistant are customer service, data entry, and photocopying.
| Claims Associate | Claims Assistant | |
| Yearly salary | $36,558 | $36,487 |
| Hourly rate | $17.58 | $17.54 |
| Growth rate | -3% | -3% |
| Number of jobs | 9,145 | 8,971 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 43% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
Claims associates control claims for insurance companies. Their job duties include determining a customer's insurance coverage and evaluating those who have filed a claim. Also, they must make sure that a claim is analyzed correctly for the clients to receive their entitled financial settlement. The work may require the agent to travel to generate information about the claim and may vary from a different position in the insurance industry. Qualifications for the job include an associate degree, excellent interpersonal and research skills as well as relevant experience in customer service.
A claims assistant takes tasks to support staff in processing insurance claims. Claims assistants manage correspondence, take phone calls, do paperwork, and type documents. Also called insurance claim clerks, the assistants do clerical and administrative tasks. They assist professionals working for financial services enterprises, medical providers, and insurance enterprises. Among the skills they need are strong communication skills, data entry, customer service, attention to detail, and knowledge about insurance. They are also expected to have management skills.
Claims associates and claims assistants have different pay scales, as shown below.
| Claims Associate | Claims Assistant | |
| Average salary | $36,558 | $36,487 |
| Salary range | Between $30,000 And $44,000 | Between $30,000 And $44,000 |
| Highest paying City | Hartford, CT | Hartford, CT |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | Accenture | National General Insurance |
| Best paying industry | Insurance | Government |
There are a few differences between a claims associate and a claims assistant in terms of educational background:
| Claims Associate | Claims Assistant | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between claims associates' and claims assistants' demographics:
| Claims Associate | Claims Assistant | |
| Average age | 44 | 44 |
| Gender ratio | Male, 30.3% Female, 69.7% | Male, 19.5% Female, 80.5% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 11% |