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Claims director vs worker's compensation claims examiner

The differences between claims directors and workers's compensation claims examiner can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claims director and a worker's compensation claims examiner. Additionally, a claims director has an average salary of $118,250, which is higher than the $53,581 average annual salary of a worker's compensation claims examiner.

The top three skills for a claims director include customer service, litigation and oversight. The most important skills for a worker's compensation claims examiner are rehabilitation, social security, and litigation.

Claims director vs worker's compensation claims examiner overview

Claims DirectorWorker's Compensation Claims Examiner
Yearly salary$118,250$53,581
Hourly rate$56.85$25.76
Growth rate-6%-6%
Number of jobs13,29915,002
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 60%
Average age4444
Years of experience66

What does a claims director do?

A claims director spearheads and oversees the daily operations of an insurance company's claims department. They have the authority to make decisions and changes, set goals and timelines, establish guidelines and budgets, liaise with key external partners, coordinate managers and teams, delegate responsibilities, and conduct research and analysis to find opportunities that will optimize the department's operations. Moreover, a claims director leads and encourages staff to reach goals, all while implementing the company's claims policies and regulations, developing new ones as needed.

What does a worker's compensation claims examiner do?

Worker's Compensation Claims Examiners are responsible for managing the overall process of compensation claims for workers. They review accurate submission of claim documents, determine the appropriateness of compensation, and finalize the amount before authorizing payment to the respective worker. Other duties include ensuring claims adhere to workers' compensation law and follow proper guidelines. A Worker Compensation Claims Examiner normally work for life insurance or health companies.

Claims director vs worker's compensation claims examiner salary

Claims directors and workers's compensation claims examiner have different pay scales, as shown below.

Claims DirectorWorker's Compensation Claims Examiner
Average salary$118,250$53,581
Salary rangeBetween $73,000 And $190,000Between $33,000 And $84,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Zurich
Best paying industry-Finance

Differences between claims director and worker's compensation claims examiner education

There are a few differences between a claims director and a worker's compensation claims examiner in terms of educational background:

Claims DirectorWorker's Compensation Claims Examiner
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Claims director vs worker's compensation claims examiner demographics

Here are the differences between claims directors' and workers's compensation claims examiner' demographics:

Claims DirectorWorker's Compensation Claims Examiner
Average age4444
Gender ratioMale, 58.2% Female, 41.8%Male, 25.0% Female, 75.0%
Race ratioBlack or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 5.3% White, 62.2% American Indian and Alaska Native, 0.5%Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 16.5% Asian, 5.1% White, 62.8% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between claims director and worker's compensation claims examiner duties and responsibilities

Claims director example responsibilities.

  • Create project team that comply with new Medicare reporting requirements achieving successful reporting to CMS.
  • Maintain relationships with attorneys and manage litigation strategy; ensure strong relationships with insureds, brokers and third party administrators.
  • Redesign processes and procedures for managing litigation through the implementation of an aggressive process for managing discovery and case typing.
  • General knowledge of CPT, ICD-9, HCPCS, DRG and Medicode (UCR), bundling and unbundling.
  • File and respond to online arbitration matters.
  • Facilitate annual updates to all new and revise CPT codes assuring accurate claims payment.
  • Show more

Worker's compensation claims examiner example responsibilities.

  • Manage all aspects of claims, including heavy litigation and vocational rehabilitation cases.
  • Negotiate settlements and actively manage the litigation process and process complex and technically difficult claims.
  • Determine benefits when processing medical claims receive as HCFA and UB92 paper claims or electronically.
  • Set up vehicle inspections, and rental reservations as a part of the claim settlement process.
  • Handle incoming calls from customers and providers with policy changes and claim status updates and maintain HIPAA.
  • Process claim forms, adjudicates for provision of deductibles, co-pays, co-insurance maximums and provider settlements and Medicaid claims.
  • Show more

Claims director vs worker's compensation claims examiner skills

Common claims director skills
  • Customer Service, 17%
  • Litigation, 11%
  • Oversight, 9%
  • Coverage Issues, 6%
  • Claims Handling, 5%
  • Claims Operations, 5%
Common worker's compensation claims examiner skills
  • Rehabilitation, 22%
  • Social Security, 16%
  • Litigation, 15%
  • Medical Management, 9%
  • Workers Compensation Claims, 9%
  • TPA, 4%

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