Collections/account manager vs collections manager

Differences between collections/account manager and collections manager duties and responsibilities

Collections/account manager example responsibilities.

• Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.
• Process payroll and employee benefits, mediated/resolve personnel issues and assure EEOC and OSHA compliance.
• Handle high volume incoming/outgoing calls, skip-tracing to find location information by following FDCPA regulations and hit monthly budget.
• Maintain and ensure a working knowledge of all federal, state and local governmental regulations including FDCPA, TCPA and FISMA.
• Negotiate and execute contract labor, outsourcing and payroll servicing contracts.
• Resolve delinquency by ACH payment collections, implement payment programs and negotiate settlements.
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Collections manager example responsibilities.

• Achieve 182 FTE save, and annual net saving of $2.8MM
• Manage Medicaid accounts in effort to receive payment from them.
• Manage self pay and Medicaid pending collections throughout the southeast region.
• Organize the managed care effort to ensure that patients are not accept from incorrect PPO's and HMO's.
• Create and implement new quantitative process to achieve corporate DSO targets that determines monthly cash collection targets by business unit.
• Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.
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