Collections/account manager vs credit manager

Differences between collections/account manager and credit manager duties and responsibilities

Collections/account manager example responsibilities.

• Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.
• Process payroll and employee benefits, mediated/resolve personnel issues and assure EEOC and OSHA compliance.
• Handle high volume incoming/outgoing calls, skip-tracing to find location information by following FDCPA regulations and hit monthly budget.
• Maintain and ensure a working knowledge of all federal, state and local governmental regulations including FDCPA, TCPA and FISMA.
• Negotiate and execute contract labor, outsourcing and payroll servicing contracts.
• Resolve delinquency by ACH payment collections, implement payment programs and negotiate settlements.
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Credit manager example responsibilities.

• Manage treasury department including all cash management, bank relationships, and debt negotiations.
• Manage an initiative to move customers from checks to ACH with CTX or EDI remittances.
• Partner with small and entrepreneurial business to develop business plans and assist business owners with achieving payroll.
• Launch the new SBA lending and residential mortgage lending programs.
• Complete loan workouts and restructures on SBA 504 and LIHTC multifamily loans.
• Leverage GBM using features generate on Experian's tradeline data through unsupervise learning tool Khiops.
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