How to hire a concession worker

How to hire a concession worker, step by step

Here's a step-by-step concession worker hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a concession worker job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new concession worker
• Step 8: Go through the hiring process checklist

What does a concession worker do?

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1. Identify your hiring needs

   Before you start hiring a concession worker, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect concession worker also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of concession workers.

   Type of Concession Worker	Description	Hourly rate
   Concession Worker	Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.	$9-16
   Cafe Server	A cafe server is responsible for serving customer orders, ensuring timeliness and efficiency. In some establishments, they are the first to greet the customers, taking their orders courteously and professionally... Show more	$9-16
   Food Service/Cashier	Foodservice/cashiers are often employed at food restaurants and played various roles. Their duties include recording orders from customers and making sure their payments are collected... Show more	$10-16

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Food Handling
   • Food Service
   • Customer Service
   • Cash Handling
   • Excellent Guest
   • Steam Tables
   • Food Preparation Equipment
   • POS
   • Cash Control
   • Alcoholic Beverages
   • Inventory Control
   • Drink Orders
   • Safety Standards
   • Customer Complaints

   Check all skills

   Responsibilities:

   • Fast pace job with accuracy and math skills require.
   • Add value by upselling the products by size and additional products.
   • Handle face to face customer transactions, utilizing POS system to take orders.
   • Used a POS (point of sales) system to correctly record customer orders and ensure accurate billing.
   • Maintain cleanliness and presentation of theater lobby and screening auditoriums.
   • Supervise storage and refrigeration areas to ensure cleanliness and sanitation.

   More concession worker duties

3. Make a budget

   Including a salary range in the concession worker job description is a good way to get more applicants. A concession worker salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a concession worker in South Carolina may be lower than in Maine, and an entry-level engineer typically earns less than a senior-level concession worker. Additionally, a concession worker with lots of experience in the field may command a higher salary as a result.

   Average concession worker salary

   $12.50hourly

   $26,007 yearly

   ---

   Entry-level concession worker salary

   $19,000 yearly salary

   Updated December 21, 2025

   Average concession worker salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$34,461	$17
   2	Massachusetts	$33,759	$16
   3	New Jersey	$30,936	$15
   4	Pennsylvania	$29,905	$14
   5	California	$29,105	$14
   6	Washington	$29,002	$14
   7	Illinois	$27,756	$13
   8	Minnesota	$27,561	$13
   9	Colorado	$26,273	$13
   10	Oregon	$25,602	$12
   11	Arkansas	$25,177	$12
   12	Nevada	$25,128	$12
   13	New Mexico	$24,700	$12
   14	Maryland	$24,457	$12
   15	Indiana	$24,235	$12
   16	Ohio	$23,626	$11
   17	Louisiana	$23,455	$11
   18	North Carolina	$22,851	$11
   19	South Carolina	$22,371	$11
   20	Missouri	$21,889	$11

   Average concession worker salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Monroe County	$30,947	$14.88
   2	City of University City, Missouri	$30,106	$14.47
   3	Compass Group USA	$29,738	$14.30	1,493
   4	Levy	$28,493	$13.70	2
   5	Legends Hospitality	$28,333	$13.62
   6	MSG Entertainment	$28,231	$13.57
   7	Adecco	$28,228	$13.57	131
   8	PeopleReady	$28,207	$13.56	110
   9	AVI Foodsystems	$28,010	$13.47	44
   10	Vanderbilt University Medical Center	$27,755	$13.34	1
   11	First Class Workforce Solutions	$27,744	$13.34
   12	SAGE Dining Services	$27,271	$13.11	14
   13	Aramark	$27,174	$13.06	1,060
   14	Legend Holdings	$26,737	$12.85	26
   15	The SOS Group	$26,422	$12.70
   16	Bethel University	$26,313	$12.65
   17	Emerald Downs	$26,121	$12.56
   18	Howard County Government	$26,018	$12.51
   19	Sodexo Management, Inc.	$25,499	$12.26	478
   20	Adia	$25,229	$12.13

4. Writing a concession worker job description

   A concession worker job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a concession worker job description:

   Concession worker job description example

   Positions at this location require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account will be asked about their vaccination status, which must meet minimum business requirements.
   General Responsibilities:
   Prepare and maintain all stand functions and servicing guests in a friendly, courteous and helpful way.
   
   Specific Duties: (Other duties may be assigned) 75% During Event Provide high quality service to guests by offering them food and beverage items for sale in the assigned stand. Ensure cleanliness of counters and condiment areas. Refill ice bins when needed. Contact commissary for re-stocking, if necessary. Maintain all warmed and cooked food. Help prepare items to keep up with sales. Act as cashier –take in cash, give change without mistakes. Accurately complete cash deposit slip for appropriate POS terminal. 10% Post-Event Assist in cleaning the stand to meet with Company sanitation standards. Ensure that only guests of legal age are served alcoholic beverages. Check for ID. 10% Pre-Event 5% Miscellaneous duties as assigned.
   Specific Job Knowledge, Skill, and Ability:
   a) Language Skills:
   Ability to speak effectively before groups of guests or team members of the organization. Ability to write routine reports and correspondence.
   Ability to read and interpret documents such as safety rules, operating and procedure manuals.
   b) Math Skills:
   Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
   Ability to apply concepts of basic algebra and geometry.
   c) Reasoning Ability:
   Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form.
   Ability to deal with problems involving several concrete variables in standardized situations. Company DescriptionFrom the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food

   Copy this example

   

5. Post your job

   There are a few common ways to find concession workers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your concession worker job on Zippia to find and recruit concession worker candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with concession worker candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new concession worker

   Once you've selected the best concession worker candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new concession worker first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a concession worker?