Concrete products dispatcher vs dispatch assistant

The differences between concrete products dispatchers and dispatch assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a concrete products dispatcher, becoming a dispatch assistant takes usually requires 1-2 years. Additionally, a concrete products dispatcher has an average salary of $48,349, which is higher than the $35,800 average annual salary of a dispatch assistant.

The top three skills for a concrete products dispatcher include DOT, customer orders and mixers. The most important skills for a dispatch assistant are data entry, customer service, and emergency calls.

Concrete products dispatcher vs dispatch assistant overview

	Concrete Products Dispatcher	Dispatch Assistant
Yearly salary	$48,349	$35,800
Hourly rate	$23.24	$17.21
Growth rate	-	4%
Number of jobs	7,347	3,581
Job satisfaction	-	-
Most common degree	Associate Degree, 31%	Bachelor's Degree, 31%
Average age	44	43
Years of experience	4	2

Concrete products dispatcher vs dispatch assistant salary

Concrete products dispatchers and dispatch assistants have different pay scales, as shown below.

	Concrete Products Dispatcher	Dispatch Assistant
Average salary	$48,349	$35,800
Salary range	Between $26,000 And $86,000	Between $26,000 And $48,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between concrete products dispatcher and dispatch assistant education

There are a few differences between a concrete products dispatcher and a dispatch assistant in terms of educational background:

	Concrete Products Dispatcher	Dispatch Assistant
Most common degree	Associate Degree, 31%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Concrete products dispatcher vs dispatch assistant demographics

Here are the differences between concrete products dispatchers' and dispatch assistants' demographics:

	Concrete Products Dispatcher	Dispatch Assistant
Average age	44	43
Gender ratio	Male, 72.5% Female, 27.5%	Male, 32.5% Female, 67.5%
Race ratio	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 20.4% Asian, 6.0% White, 55.8% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	8%	7%

Differences between concrete products dispatcher and dispatch assistant duties and responsibilities

Concrete products dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Reconcile concrete, ABC and pumps daily.
Approve timecards and enter hours work into payroll program.
Order concrete, ABC, pre-treats, pumps and engineering daily.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Track and trace shipments from different rail yards and dispatch before LFD to prevent additional costs.

Dispatch assistant example responsibilities.

Manage delivery confirmations, travel expenses and mileage ensuring accurate payroll reporting.
Monitor daily operations of all drivers; GPS tracking.
Track drivers on GPS and dispatch drivers to pick up shipments.
Cost, eta, pricing, type of vehicle need etc) by way of Inbound/Outbound calls.
Assist the dispatcher with paperwork, directing phone calls to designate drivers, sorting /verifying call/service logs for each drivers payroll
Work with customers to generate on-line registration of warranties associate with HVAC equipment installation orders.

Concrete products dispatcher vs dispatch assistant skills

Common concrete products dispatcher skills

DOT, 38%
Customer Orders, 35%
Mixers, 11%
Data Entry, 6%
Construction Contractors, 5%
Payroll, 3%

Common dispatch assistant skills

Data Entry, 23%
Customer Service, 18%
Emergency Calls, 10%
Payroll, 6%
LTL, 5%
CAD, 3%

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Concrete Products Dispatcher
Concrete Products Dispatcher vs Dispatch Assistant

Updated January 8, 2025

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