Concrete products dispatcher vs dispatch coordinator

The differences between concrete products dispatchers and dispatch coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a concrete products dispatcher, becoming a dispatch coordinator takes usually requires 1-2 years. Additionally, a concrete products dispatcher has an average salary of $48,349, which is higher than the $38,470 average annual salary of a dispatch coordinator.

The top three skills for a concrete products dispatcher include DOT, customer orders and mixers. The most important skills for a dispatch coordinator are customer service, data entry, and customer inquiries.

Concrete products dispatcher vs dispatch coordinator overview

	Concrete Products Dispatcher	Dispatch Coordinator
Yearly salary	$48,349	$38,470
Hourly rate	$23.24	$18.50
Growth rate	-	4%
Number of jobs	7,347	16,930
Job satisfaction	-	-
Most common degree	Associate Degree, 31%	Bachelor's Degree, 37%
Average age	44	43
Years of experience	4	2

Concrete products dispatcher vs dispatch coordinator salary

Concrete products dispatchers and dispatch coordinators have different pay scales, as shown below.

	Concrete Products Dispatcher	Dispatch Coordinator
Average salary	$48,349	$38,470
Salary range	Between $26,000 And $86,000	Between $30,000 And $47,000
Highest paying City	-	Bellingham, WA
Highest paying state	-	Alaska
Best paying company	-	Balfour Beatty plc
Best paying industry	-	Finance

Differences between concrete products dispatcher and dispatch coordinator education

There are a few differences between a concrete products dispatcher and a dispatch coordinator in terms of educational background:

	Concrete Products Dispatcher	Dispatch Coordinator
Most common degree	Associate Degree, 31%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Concrete products dispatcher vs dispatch coordinator demographics

Here are the differences between concrete products dispatchers' and dispatch coordinators' demographics:

	Concrete Products Dispatcher	Dispatch Coordinator
Average age	44	43
Gender ratio	Male, 72.5% Female, 27.5%	Male, 45.8% Female, 54.2%
Race ratio	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 20.4% Asian, 6.0% White, 55.8% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	8%	7%

Differences between concrete products dispatcher and dispatch coordinator duties and responsibilities

Concrete products dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Reconcile concrete, ABC and pumps daily.
Approve timecards and enter hours work into payroll program.
Order concrete, ABC, pre-treats, pumps and engineering daily.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Track and trace shipments from different rail yards and dispatch before LFD to prevent additional costs.

Dispatch coordinator example responsibilities.

Manage high volume of data entry A/R invoices and mail out invoices to customers.
Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Enter loads into AS400 system.
Dispatch drivers to customers using AS400.
Dispatch 25 HVAC technicians to various job sites.
Monitor CCTV for student activities during high traffic times.

Concrete products dispatcher vs dispatch coordinator skills

Common concrete products dispatcher skills

DOT, 38%
Customer Orders, 35%
Mixers, 11%
Data Entry, 6%
Construction Contractors, 5%
Payroll, 3%

Common dispatch coordinator skills

Customer Service, 33%
Data Entry, 7%
Customer Inquiries, 5%
Delivery Appointments, 4%
Windows, 4%
Emergency Calls, 4%

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Concrete Products Dispatcher
Concrete Products Dispatcher vs Dispatch Coordinator

Updated January 8, 2025

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