Concrete products dispatcher vs dispatch technician

The differences between concrete products dispatchers and dispatch technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a concrete products dispatcher, becoming a dispatch technician takes usually requires 1-2 years. Additionally, a concrete products dispatcher has an average salary of $48,349, which is higher than the $34,469 average annual salary of a dispatch technician.

The top three skills for a concrete products dispatcher include DOT, customer orders and mixers. The most important skills for a dispatch technician are customer service, emergency calls, and POS.

Concrete products dispatcher vs dispatch technician overview

	Concrete Products Dispatcher	Dispatch Technician
Yearly salary	$48,349	$34,469
Hourly rate	$23.24	$16.57
Growth rate	-	-4%
Number of jobs	7,347	30,551
Job satisfaction	-	-
Most common degree	Associate Degree, 31%	Associate Degree, 34%
Average age	44	43
Years of experience	4	2

Concrete products dispatcher vs dispatch technician salary

Concrete products dispatchers and dispatch technicians have different pay scales, as shown below.

	Concrete Products Dispatcher	Dispatch Technician
Average salary	$48,349	$34,469
Salary range	Between $26,000 And $86,000	Between $27,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between concrete products dispatcher and dispatch technician education

There are a few differences between a concrete products dispatcher and a dispatch technician in terms of educational background:

	Concrete Products Dispatcher	Dispatch Technician
Most common degree	Associate Degree, 31%	Associate Degree, 34%
Most common major	Business	Business
Most common college	-	-

Concrete products dispatcher vs dispatch technician demographics

Here are the differences between concrete products dispatchers' and dispatch technicians' demographics:

	Concrete Products Dispatcher	Dispatch Technician
Average age	44	43
Gender ratio	Male, 72.5% Female, 27.5%	Male, 55.4% Female, 44.6%
Race ratio	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 20.4% Asian, 6.0% White, 55.8% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	8%	7%

Differences between concrete products dispatcher and dispatch technician duties and responsibilities

Concrete products dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Reconcile concrete, ABC and pumps daily.
Approve timecards and enter hours work into payroll program.
Order concrete, ABC, pre-treats, pumps and engineering daily.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Track and trace shipments from different rail yards and dispatch before LFD to prevent additional costs.

Dispatch technician example responsibilities.

Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Work in service industry with plumbing, drain and HVAC techs.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Used AS400 to track and identify work relate assets.
Create interactive PowerPoint structures for artists to continue in development.

Concrete products dispatcher vs dispatch technician skills

Common concrete products dispatcher skills

DOT, 38%
Customer Orders, 35%
Mixers, 11%
Data Entry, 6%
Construction Contractors, 5%
Payroll, 3%

Common dispatch technician skills

Customer Service, 15%
Emergency Calls, 8%
POS, 6%
Inbound Calls, 5%
Troubleshoot, 5%
Service Calls, 5%

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Concrete Products Dispatcher
Concrete Products Dispatcher vs Dispatch Technician

Updated January 8, 2025

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