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Concrete products dispatcher vs dispatcher supervisor

The differences between concrete products dispatchers and dispatcher supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a concrete products dispatcher, becoming a dispatcher supervisor takes usually requires 1-2 years. Additionally, a concrete products dispatcher has an average salary of $48,349, which is higher than the $41,106 average annual salary of a dispatcher supervisor.

The top three skills for a concrete products dispatcher include DOT, customer orders and mixers. The most important skills for a dispatcher supervisor are DOT, payroll, and non-emergency calls.

Concrete products dispatcher vs dispatcher supervisor overview

Concrete Products DispatcherDispatcher Supervisor
Yearly salary$48,349$41,106
Hourly rate$23.24$19.76
Growth rate--
Number of jobs7,3476,334
Job satisfaction--
Most common degreeAssociate Degree, 31%Bachelor's Degree, 36%
Average age4443
Years of experience42

Concrete products dispatcher vs dispatcher supervisor salary

Concrete products dispatchers and dispatcher supervisors have different pay scales, as shown below.

Concrete Products DispatcherDispatcher Supervisor
Average salary$48,349$41,106
Salary rangeBetween $26,000 And $86,000Between $27,000 And $61,000
Highest paying City-Wall, NJ
Highest paying state-Connecticut
Best paying company-National Grid plc
Best paying industry-Retail

Differences between concrete products dispatcher and dispatcher supervisor education

There are a few differences between a concrete products dispatcher and a dispatcher supervisor in terms of educational background:

Concrete Products DispatcherDispatcher Supervisor
Most common degreeAssociate Degree, 31%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college--

Concrete products dispatcher vs dispatcher supervisor demographics

Here are the differences between concrete products dispatchers' and dispatcher supervisors' demographics:

Concrete Products DispatcherDispatcher Supervisor
Average age4443
Gender ratioMale, 72.5% Female, 27.5%Male, 57.4% Female, 42.6%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 20.4% Asian, 6.0% White, 55.8% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage8%7%

Differences between concrete products dispatcher and dispatcher supervisor duties and responsibilities

Concrete products dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Reconcile concrete, ABC and pumps daily.
  • Approve timecards and enter hours work into payroll program.
  • Order concrete, ABC, pre-treats, pumps and engineering daily.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Track and trace shipments from different rail yards and dispatch before LFD to prevent additional costs.

Dispatcher supervisor example responsibilities.

  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Handle inbound customer inquiries for HVAC services (emergency & non-emergency).
  • Learned and apply FRA regulatory standards.
  • Complete monthly warrant audits to include NCIC validations.
  • Assist call center with questions about accounts or eta on techs arrival
  • Schedule OTR drivers so that they are compliant with D.O.T regulations.
  • Show more

Concrete products dispatcher vs dispatcher supervisor skills

Common concrete products dispatcher skills
  • DOT, 38%
  • Customer Orders, 35%
  • Mixers, 11%
  • Data Entry, 6%
  • Construction Contractors, 5%
  • Payroll, 3%
Common dispatcher supervisor skills
  • DOT, 15%
  • Payroll, 8%
  • Non-Emergency Calls, 5%
  • GPS, 5%
  • Computer System, 5%
  • EMS, 5%

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