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Connector vs service coordinator

The differences between connectors and service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a connector and a service coordinator. Additionally, a connector has an average salary of $49,110, which is higher than the $40,792 average annual salary of a service coordinator.

The top three skills for a connector include community resources, care management and social work. The most important skills for a service coordinator are customer service, social work, and patients.

Connector vs service coordinator overview

ConnectorService Coordinator
Yearly salary$49,110$40,792
Hourly rate$23.61$19.61
Growth rate-4%12%
Number of jobs5,77455,922
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 60%
Average age4043
Years of experience1212

What does a connector do?

Connectors work with individuals to integrate them into the community. They help these people build skills and develop goals. Their job is to engage people to serve in community activities that are meaningful to them. They meet with their supervisors and other team members for new techniques and activities they can use in different cases. Ensuring that the goals they set for these individuals are appropriate, met, and implemented is also part of their job.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Connector vs service coordinator salary

Connectors and service coordinators have different pay scales, as shown below.

ConnectorService Coordinator
Average salary$49,110$40,792
Salary rangeBetween $30,000 And $79,000Between $29,000 And $56,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateCaliforniaMaine
Best paying companyBP America IncMt. San Antonio College
Best paying industryEnergyGovernment

Differences between connector and service coordinator education

There are a few differences between a connector and a service coordinator in terms of educational background:

ConnectorService Coordinator
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY at Binghamton

Connector vs service coordinator demographics

Here are the differences between connectors' and service coordinators' demographics:

ConnectorService Coordinator
Average age4043
Gender ratioMale, 55.8% Female, 44.2%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 11.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 7.8% White, 56.3% American Indian and Alaska Native, 0.6%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage7%11%

Differences between connector and service coordinator duties and responsibilities

Connector example responsibilities.

  • Require to analyze unusual incidents and determine whether there has been neglect and/or abuse by Medicaid residential providers and/or family members.
  • Signale worker operating hoisting equipment to lift and place steel member.
  • Operate pneumatic, power, hand tools, cutting torches, grinders, and demolition saws.
  • Conduct routine monitoring/review of HIV/AIDS cases, medical treatments/progress and clinical trials participation.

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Connector vs service coordinator skills

Common connector skills
  • Community Resources, 20%
  • Care Management, 11%
  • Social Work, 10%
  • Educational Materials, 10%
  • Mental Health, 8%
  • Social Services, 7%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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