Crew dispatcher vs dispatcher clerk

The differences between crew dispatchers and dispatcher clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a crew dispatcher and a dispatcher clerk. Additionally, a crew dispatcher has an average salary of $38,017, which is higher than the $31,319 average annual salary of a dispatcher clerk.

The top three skills for a crew dispatcher include payroll, labor agreements and conductors. The most important skills for a dispatcher clerk are customer service, DOT, and data entry.

Crew dispatcher vs dispatcher clerk overview

	Crew Dispatcher	Dispatcher Clerk
Yearly salary	$38,017	$31,319
Hourly rate	$18.28	$15.06
Growth rate	-	-8%
Number of jobs	67,724	70,603
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Crew dispatcher vs dispatcher clerk salary

Crew dispatchers and dispatcher clerks have different pay scales, as shown below.

	Crew Dispatcher	Dispatcher Clerk
Average salary	$38,017	$31,319
Salary range	Between $22,000 And $63,000	Between $24,000 And $39,000
Highest paying City	San Diego, CA	Lacey, WA
Highest paying state	Connecticut	Alaska
Best paying company	Canadian Pacific Railway	Southern California Edison
Best paying industry	Transportation	Government

Differences between crew dispatcher and dispatcher clerk education

There are a few differences between a crew dispatcher and a dispatcher clerk in terms of educational background:

	Crew Dispatcher	Dispatcher Clerk
Most common degree	Bachelor's Degree, 52%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Crew dispatcher vs dispatcher clerk demographics

Here are the differences between crew dispatchers' and dispatcher clerks' demographics:

	Crew Dispatcher	Dispatcher Clerk
Average age	43	43
Gender ratio	Male, 46.9% Female, 53.1%	Male, 29.4% Female, 70.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between crew dispatcher and dispatcher clerk duties and responsibilities

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatcher clerk example responsibilities.

Manage all accounting functions such as billing, payroll, accounts receivable, accounts payable, and cost reports.
Manage customer service satisfaction by providing update eta and location of drivers.
Use RF scanners for shipping and receiving.
Maintain accurate information in AS400 to ensure pay is accurate for date.
Update several internal database accordingly (trailer tracking, ship schedule, AS400).
Perform other duties: i.e., filing, copying, collating, record keeping.

Crew dispatcher vs dispatcher clerk skills

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%

Common dispatcher clerk skills

Customer Service, 32%
DOT, 16%
Data Entry, 14%
Strong Customer Service, 6%
Inbound Calls, 4%
ETA, 4%