Crew dispatcher vs dispatcher/driver

The differences between crew dispatchers and dispatcher/drivers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a crew dispatcher and a dispatcher/driver. Additionally, a dispatcher/driver has an average salary of $41,265, which is higher than the $38,017 average annual salary of a crew dispatcher.

The top three skills for a crew dispatcher include payroll, labor agreements and conductors. The most important skills for a dispatcher/driver are customer service, DOT, and relevant safety regulations.

Crew dispatcher vs dispatcher/driver overview

	Crew Dispatcher	Dispatcher/Driver
Yearly salary	$38,017	$41,265
Hourly rate	$18.28	$19.84
Growth rate	-	11%
Number of jobs	67,724	130,014
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	High School Diploma, 36%
Average age	43	43
Years of experience	2	2

Crew dispatcher vs dispatcher/driver salary

Crew dispatchers and dispatcher/drivers have different pay scales, as shown below.

	Crew Dispatcher	Dispatcher/Driver
Average salary	$38,017	$41,265
Salary range	Between $22,000 And $63,000	Between $27,000 And $60,000
Highest paying City	San Diego, CA	-
Highest paying state	Connecticut	-
Best paying company	Canadian Pacific Railway	-
Best paying industry	Transportation	-

Differences between crew dispatcher and dispatcher/driver education

There are a few differences between a crew dispatcher and a dispatcher/driver in terms of educational background:

	Crew Dispatcher	Dispatcher/Driver
Most common degree	Bachelor's Degree, 52%	High School Diploma, 36%
Most common major	Business	Business
Most common college	-	-

Crew dispatcher vs dispatcher/driver demographics

Here are the differences between crew dispatchers' and dispatcher/drivers' demographics:

	Crew Dispatcher	Dispatcher/Driver
Average age	43	43
Gender ratio	Male, 46.9% Female, 53.1%	Male, 66.9% Female, 33.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between crew dispatcher and dispatcher/driver duties and responsibilities

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatcher/driver example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Spearhead FRA derailment investigations, providing reporting and on-site leadership to emergency situations.
Develop, implement, and evaluate the logistics and property accountability plans and policies for the organization.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Monitor CCTV cameras for criminal activity.
Monitor the entire facility using CCTV while simultaneously performing dispatching duties.

Crew dispatcher vs dispatcher/driver skills

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%

Common dispatcher/driver skills

Customer Service, 18%
DOT, 14%
Relevant Safety Regulations, 11%
CDL, 8%
Service Vehicle, 6%
Pickup, 6%