Crew dispatcher vs dispatcher supervisor

The differences between crew dispatchers and dispatcher supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a crew dispatcher and a dispatcher supervisor. Additionally, a dispatcher supervisor has an average salary of $41,106, which is higher than the $38,017 average annual salary of a crew dispatcher.

The top three skills for a crew dispatcher include payroll, labor agreements and conductors. The most important skills for a dispatcher supervisor are DOT, payroll, and non-emergency calls.

Crew dispatcher vs dispatcher supervisor overview

	Crew Dispatcher	Dispatcher Supervisor
Yearly salary	$38,017	$41,106
Hourly rate	$18.28	$19.76
Growth rate	-	-
Number of jobs	67,724	6,334
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 36%
Average age	43	43
Years of experience	2	2

Crew dispatcher vs dispatcher supervisor salary

Crew dispatchers and dispatcher supervisors have different pay scales, as shown below.

	Crew Dispatcher	Dispatcher Supervisor
Average salary	$38,017	$41,106
Salary range	Between $22,000 And $63,000	Between $27,000 And $61,000
Highest paying City	San Diego, CA	Wall, NJ
Highest paying state	Connecticut	Connecticut
Best paying company	Canadian Pacific Railway	National Grid plc
Best paying industry	Transportation	Retail

Differences between crew dispatcher and dispatcher supervisor education

There are a few differences between a crew dispatcher and a dispatcher supervisor in terms of educational background:

	Crew Dispatcher	Dispatcher Supervisor
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Crew dispatcher vs dispatcher supervisor demographics

Here are the differences between crew dispatchers' and dispatcher supervisors' demographics:

	Crew Dispatcher	Dispatcher Supervisor
Average age	43	43
Gender ratio	Male, 46.9% Female, 53.1%	Male, 57.4% Female, 42.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between crew dispatcher and dispatcher supervisor duties and responsibilities

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatcher supervisor example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Handle inbound customer inquiries for HVAC services (emergency & non-emergency).
Learned and apply FRA regulatory standards.
Complete monthly warrant audits to include NCIC validations.
Assist call center with questions about accounts or eta on techs arrival
Schedule OTR drivers so that they are compliant with D.O.T regulations.

Crew dispatcher vs dispatcher supervisor skills

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%

Common dispatcher supervisor skills

DOT, 15%
Payroll, 8%
Non-Emergency Calls, 5%
GPS, 5%
Computer System, 5%
EMS, 5%

Crew Dispatcher vs. similar jobs

Crew Dispatcher related careers

Crew Dispatcher related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Crew Dispatcher
Crew Dispatcher vs Dispatcher Supervisor

Updated January 8, 2025

Browse office and administrative jobs