Crew dispatcher vs freight dispatcher

The differences between crew dispatchers and freight dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a crew dispatcher and a freight dispatcher. Additionally, a freight dispatcher has an average salary of $42,749, which is higher than the $38,017 average annual salary of a crew dispatcher.

The top three skills for a crew dispatcher include payroll, labor agreements and conductors. The most important skills for a freight dispatcher are DOT, shippers, and OTR.

Crew dispatcher vs freight dispatcher overview

	Crew Dispatcher	Freight Dispatcher
Yearly salary	$38,017	$42,749
Hourly rate	$18.28	$20.55
Growth rate	-	-
Number of jobs	67,724	10,441
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 38%
Average age	43	43
Years of experience	2	2

Crew dispatcher vs freight dispatcher salary

Crew dispatchers and freight dispatchers have different pay scales, as shown below.

	Crew Dispatcher	Freight Dispatcher
Average salary	$38,017	$42,749
Salary range	Between $22,000 And $63,000	Between $24,000 And $73,000
Highest paying City	San Diego, CA	-
Highest paying state	Connecticut	-
Best paying company	Canadian Pacific Railway	-
Best paying industry	Transportation	-

Differences between crew dispatcher and freight dispatcher education

There are a few differences between a crew dispatcher and a freight dispatcher in terms of educational background:

	Crew Dispatcher	Freight Dispatcher
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Crew dispatcher vs freight dispatcher demographics

Here are the differences between crew dispatchers' and freight dispatchers' demographics:

	Crew Dispatcher	Freight Dispatcher
Average age	43	43
Gender ratio	Male, 46.9% Female, 53.1%	Male, 64.9% Female, 35.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between crew dispatcher and freight dispatcher duties and responsibilities

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Freight dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch drivers from the CSX to other locations within Tennessee.
Call carriers on a daily basis to update moves in Pegasus.
Perform daily dispatching import and export container trucks, customer service, data input accuracy and maintain office operation.
Ensure proper documentation and quality containers utilize for export container drays.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Crew dispatcher vs freight dispatcher skills

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%

Common freight dispatcher skills

DOT, 35%
Shippers, 22%
OTR, 13%
Load Boards, 10%
Owner Operators, 10%
LTL, 9%