Crew dispatcher vs lead dispatch

The differences between crew dispatchers and lead dispatches can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a crew dispatcher and a lead dispatch. Additionally, a lead dispatch has an average salary of $39,625, which is higher than the $38,017 average annual salary of a crew dispatcher.

The top three skills for a crew dispatcher include payroll, labor agreements and conductors. The most important skills for a lead dispatch are data entry, logistics, and payroll.

Crew dispatcher vs lead dispatch overview

	Crew Dispatcher	Lead Dispatch
Yearly salary	$38,017	$39,625
Hourly rate	$18.28	$19.05
Growth rate	-	4%
Number of jobs	67,724	4,847
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	High School Diploma, 34%
Average age	43	43
Years of experience	2	2

Crew dispatcher vs lead dispatch salary

Crew dispatchers and lead dispatches have different pay scales, as shown below.

	Crew Dispatcher	Lead Dispatch
Average salary	$38,017	$39,625
Salary range	Between $22,000 And $63,000	Between $30,000 And $50,000
Highest paying City	San Diego, CA	Seattle, WA
Highest paying state	Connecticut	Alaska
Best paying company	Canadian Pacific Railway	Yaamava' Resort & Casino
Best paying industry	Transportation	Health Care

Differences between crew dispatcher and lead dispatch education

There are a few differences between a crew dispatcher and a lead dispatch in terms of educational background:

	Crew Dispatcher	Lead Dispatch
Most common degree	Bachelor's Degree, 52%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Crew dispatcher vs lead dispatch demographics

Here are the differences between crew dispatchers' and lead dispatches' demographics:

	Crew Dispatcher	Lead Dispatch
Average age	43	43
Gender ratio	Male, 46.9% Female, 53.1%	Male, 44.3% Female, 55.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between crew dispatcher and lead dispatch duties and responsibilities

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Lead dispatch example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Maintain scheduling and performance data when there MDT (mobile data terminal) which is there GPS goes down.
Monitor mileage through GPS tracking software, maintain records and schedule all necessary fleet repairs base on usage and necessity.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Transition into dispatch and begin posting and dispatching emergency and non-emergency transport ambulances.

Crew dispatcher vs lead dispatch skills

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%

Common lead dispatch skills

Data Entry, 15%
Logistics, 12%
Payroll, 6%
Computer System, 6%
Non-Emergency Calls, 5%
Computer Aided Dispatch, 4%