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Crew dispatcher vs order dispatcher

The differences between crew dispatchers and order dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a crew dispatcher and an order dispatcher. Additionally, an order dispatcher has an average salary of $38,698, which is higher than the $38,017 average annual salary of a crew dispatcher.

The top three skills for a crew dispatcher include payroll, labor agreements and conductors. The most important skills for an order dispatcher are service orders, service calls, and maximo.

Crew dispatcher vs order dispatcher overview

Crew DispatcherOrder Dispatcher
Yearly salary$38,017$38,698
Hourly rate$18.28$18.60
Growth rate--
Number of jobs67,72420,023
Job satisfaction--
Most common degreeBachelor's Degree, 52%High School Diploma, 35%
Average age4343
Years of experience22

Crew dispatcher vs order dispatcher salary

Crew dispatchers and order dispatchers have different pay scales, as shown below.

Crew DispatcherOrder Dispatcher
Average salary$38,017$38,698
Salary rangeBetween $22,000 And $63,000Between $25,000 And $59,000
Highest paying CitySan Diego, CA-
Highest paying stateConnecticut-
Best paying companyCanadian Pacific Railway-
Best paying industryTransportation-

Differences between crew dispatcher and order dispatcher education

There are a few differences between a crew dispatcher and an order dispatcher in terms of educational background:

Crew DispatcherOrder Dispatcher
Most common degreeBachelor's Degree, 52%High School Diploma, 35%
Most common majorBusinessBusiness
Most common college--

Crew dispatcher vs order dispatcher demographics

Here are the differences between crew dispatchers' and order dispatchers' demographics:

Crew DispatcherOrder Dispatcher
Average age4343
Gender ratioMale, 46.9% Female, 53.1%Male, 35.5% Female, 64.5%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between crew dispatcher and order dispatcher duties and responsibilities

Crew dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Order dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Create service work orders in the Maximo computerize maintenance management system.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Crew dispatcher vs order dispatcher skills

Common crew dispatcher skills
  • Payroll, 19%
  • Labor Agreements, 16%
  • Conductors, 13%
  • FRA, 8%
  • Train Crews, 6%
  • Crew Travel, 5%
Common order dispatcher skills
  • Service Orders, 25%
  • Service Calls, 21%
  • Maximo, 12%
  • Data Entry, 10%
  • Satisfactory Performance, 7%
  • Facilities Maintenance, 4%

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