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Crew dispatcher vs security dispatcher

The differences between crew dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a crew dispatcher and a security dispatcher. Additionally, a crew dispatcher has an average salary of $38,017, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for a crew dispatcher include payroll, labor agreements and conductors. The most important skills for a security dispatcher are customer service, patients, and patrol.

Crew dispatcher vs security dispatcher overview

Crew DispatcherSecurity Dispatcher
Yearly salary$38,017$33,347
Hourly rate$18.28$16.03
Growth rate-3%
Number of jobs67,72482,349
Job satisfaction--
Most common degreeBachelor's Degree, 52%High School Diploma, 33%
Average age4343
Years of experience22

Crew dispatcher vs security dispatcher salary

Crew dispatchers and security dispatchers have different pay scales, as shown below.

Crew DispatcherSecurity Dispatcher
Average salary$38,017$33,347
Salary rangeBetween $22,000 And $63,000Between $26,000 And $41,000
Highest paying CitySan Diego, CABellevue, WA
Highest paying stateConnecticutAlaska
Best paying companyCanadian Pacific RailwayBrigham and Women's Hospital
Best paying industryTransportationHospitality

Differences between crew dispatcher and security dispatcher education

There are a few differences between a crew dispatcher and a security dispatcher in terms of educational background:

Crew DispatcherSecurity Dispatcher
Most common degreeBachelor's Degree, 52%High School Diploma, 33%
Most common majorBusinessCriminal Justice
Most common college--

Crew dispatcher vs security dispatcher demographics

Here are the differences between crew dispatchers' and security dispatchers' demographics:

Crew DispatcherSecurity Dispatcher
Average age4343
Gender ratioMale, 46.9% Female, 53.1%Male, 43.0% Female, 57.0%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between crew dispatcher and security dispatcher duties and responsibilities

Crew dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Security dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Train to use CPR and AEDs.
  • Train in the use of TDD for communicating with the hearing impair community.
  • Operate computers, fax machines, copiers, printers, TDD systems etc.
  • Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
  • Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.
  • Show more

Crew dispatcher vs security dispatcher skills

Common crew dispatcher skills
  • Payroll, 19%
  • Labor Agreements, 16%
  • Conductors, 13%
  • FRA, 8%
  • Train Crews, 6%
  • Crew Travel, 5%
Common security dispatcher skills
  • Customer Service, 15%
  • Patients, 8%
  • Patrol, 8%
  • Computer Aided Dispatch, 7%
  • Emergency Situations, 5%
  • CCTV, 5%

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