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The differences between customer engineers and engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer engineer and an engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $92,077 average annual salary of an engineer.
The top three skills for a customer engineer include customer service, technical problems and level agreements. The most important skills for an engineer are python, cloud, and C++.
| Customer Engineer | Engineer | |
| Yearly salary | $101,212 | $92,077 |
| Hourly rate | $48.66 | $44.27 |
| Growth rate | 3% | 2% |
| Number of jobs | 44,709 | 618,207 |
| Job satisfaction | - | 4.33 |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 65% |
| Average age | 45 | 41 |
| Years of experience | 6 | 6 |
A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.
Engineers are highly trained professionals who determine the feasibility of various projects, usually related to the construction industry. They are considered experts in mathematics and science, two disciplines that they need to use in designing and coming up with plans for projects. They should also be well-versed in different construction or industrial materials, and they ensure that appropriate materials are used for the project. They also ensure that the projects meet the requirements of the groups that hired them. They create spaces that would both address the needs of the end-users and the industry standards. They also ensure that the projects they make would stand the test of time.
Customer engineers and engineers have different pay scales, as shown below.
| Customer Engineer | Engineer | |
| Average salary | $101,212 | $92,077 |
| Salary range | Between $77,000 And $131,000 | Between $65,000 And $130,000 |
| Highest paying City | San Francisco, CA | Huntsville, AL |
| Highest paying state | New Jersey | New Hampshire |
| Best paying company | Fort Bend County | |
| Best paying industry | Start-up | Automotive |
There are a few differences between a customer engineer and an engineer in terms of educational background:
| Customer Engineer | Engineer | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 65% |
| Most common major | Electrical Engineering | Mechanical Engineering |
| Most common college | Stanford University | Michigan Technological University |
Here are the differences between customer engineers' and engineers' demographics:
| Customer Engineer | Engineer | |
| Average age | 45 | 41 |
| Gender ratio | Male, 90.4% Female, 9.6% | Male, 86.3% Female, 13.7% |
| Race ratio | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% | Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 9.1% Asian, 15.0% White, 67.9% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 6% | 5% |