Customer service advocate jobs in Lincoln Park, MI - 1,805 jobs
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Customer Service Team Lead
Customs Consultant
Customer Service Executive
Customer Relations Specialist
Resorts Contact Center Agent
Cedar Point 3.9
Customer service advocate job in Toledo, OH
$14.25/hour.
Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.
The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.
Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
Ensure guest information is entered accurately.
Enter and maintain credit card details in a secure and confidential process.
Make people happy by providing memorable service that builds long-lasting relationships.
Identify the needs of the guest, clarify information, and provide solutions to their problems.
Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.
Some of our amazing perks and benefits:
Fosters a healthy work-life balance
Complimentary tickets for friends and family
Office incentives
Discounts on park food and merchandise
Discounts on local businesses and attractions
Employee events and gatherings
Paid training and free uniforms provided
Responsibilities:
Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
Ability to provide exceptional customerservice with a passion to help guests from all over the world.
Excellent communication and active listening skills.
Must be able to multi-task and work in a loud, fast-paced environment.
Self-starter and ability to work efficiently with minimal supervision.
Must maintain professionalism and confidentiality.
Open availability to include working weekends, nights, and holidays.
Must have computer literacy and ability to type a minimum of 25 wpm.
Experience with general office environment.
Must be 18+ years of age.
Preferred experience in a resort, call center or an attraction setting.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
$14.3 hourly Auto-Apply 16h ago
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Sr. Customer Service Analyst
Talent Software Services 3.6
Customer service advocate job in Detroit, MI
Are you an experienced Sr. CustomerService Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr. CustomerService Analyst to work at their company in Detroit, MI.
Position Summary: The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Key responsibilities include:
Primary Responsibilities/Accountabilities:
Complaint/Escalation Handling
Addressing all MPSC complaints and Executive Consumer Affairs web complaints (approximately 250 per year)
Managing "I Can Help" requests
Adhering to the required service level guidelines
Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints. Supporting two separate call center companies.
Reimbursement and Claims Processing
Reviewing and processing over 2,500 reimbursement requests and 19,000 Greenbacks claims
Currently, response times do not meet the desired average of 3 business days, often extending up to 30 days depending on volume and seasonality
Quality Assurance and Training
Monitoring over 80 call center FTEs for quality assurance during weekly call calibration sessions and providing feedback
Ensuring adherence to proper HPP training guidelines
Driving sales and retention efforts at the call center/Participating in weekly huddles
Customer Feedback and Improvement
Reviewing all Net Promoter Surveys
Responding to NPS ticket complaint requests for callbacks (about 20 per week)
Using Continuous Improvement (CI) to reduce complaints and improve customer satisfaction and Net Promoter scores
Maintaining the customer journey map and tracking progress for improvements
Reporting
Creating reports for weekly/monthly General Manager meetings and/or Director/VP report-outs on performance metrics.
Storm Duty may be required as part of an every third week rotation. Storm role is only required during the week on rotation and only if a storm is “called” where storm hours are required if a storm occurs at a level that requires Storm duty personnel (it is not very frequent). The only exception is if CAT Storm (Catastrophic Storm means when a threshold of over 100,000 customers are out of power and the length of time to restore could take up to 24 hours or more to restore. This CAT storm designation is defined by the Corporate storm team and will notify all storm duty participants when necessary. At that time all storm duty personnel are required to work storm role regardless if it is their storm week and also required regardless if it is a weekend, off hours, holiday etc.
$57k-89k yearly est. 2d ago
Customer Service Representative
Jomar Valve
Customer service advocate job in Warren, MI
*ONLY CANDIDATES RESIDING IN THE METRO-DETROIT AREA WILL BE CONSIDERED FOR ROLE**
Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a CustomerService Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.
Responsibilities:
Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users
Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction
Manage time effectively, meet performance goals, and work cooperatively with other members of the team
Accurately process customer transactions such as orders, quotes, etc.
Determine customer needs and expectations in order to recommend specific products and solutions
Provide accurate information regarding availability of in-stock items
Outbound sales calls to maintain ongoing customer relations and obtain new customer sales
Follow company policies and procedures
Present a professional image at all times to customers and during scheduled shift
Perform other duties as and when required
Job Requirements:
Bachelor's Degree in job related field preferred
A minimum of 1-3 years experience in CustomerService and Sales
Technical sales a plus
Attention to detail and accuracy
Outstanding interpersonal skills
Good organizational skills
Team Player
Customer focused
Computer efficient
Jomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Thank you for your interest, but we are not working with external recruiters or agencies for this role. Please refrain from reaching out regarding this position.
$27k-36k yearly est. 2d ago
Customer Accounts Advisor
Aarons 4.2
Customer service advocate job in Lincoln Park, MI
The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customerservice experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
$14.3-15 hourly 3d ago
Team Lead - Customer Service
Walker Healthforce
Customer service advocate job in Detroit, MI
Team Lead
|
Hybrid
|
Detroit, MI
|
Contract to Hire
Walker Healthforce is seeking a
Team Lead
with 3
years of experience
in Detroit, MI. This is a 12-
month
contract to hire opportunity.
CORE REQUIREMENTS:
Three (3) years of customerservice experience or contact center experience
Two (2) years of demonstrated leadership ability
Demonstrated leadership ability - 2yrs exp. min. with supervising, coordinating, directing, training, and monitoring staff activities
Strong communication/ presentation skills, decision making, organizational, time management, change management, conflict resolution skills and analytical skills
Experience monitoring and analyzing proficiency and quality data and efforts of employees.
Bachelor's Degree required (need at least a minimum of 60 college credits)
JOB RESPONSIBILITIES:
Planning, coordinating, and supervising all administrative, operative and employee functions within assigned areas(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives.
Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure efficient and qualitative operation through effective planning, leading, controlling and organizing.
Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
Monitor and analyze proficiency and quality efforts subordinate personnel.
WHAT WE OFFER:
Competitive compensation package
Weekly pay via Direct Deposit
Medical, Dental & Vision available
401k options
WHY WORK WITH WALKER?
Access to our top ranked team of recruiting and placement specialists
Continuous, one-on-one support from a dedicated engagement manager
Professional resume development and interview preparation
Contact our Recruiting Team today to experience the Walker Healthforce difference!
ABOUT US:
Walker Healthforce
is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we're custom not commodity and we've been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
$32k-44k yearly est. 2d ago
Customer Service Representative
Activate Inc. 4.7
Customer service advocate job in Ferndale, MI
Activate is seeking a detail-oriented and experienced CustomerService Representative to support a client's private gifting website. Customers will access the site to choose from six complimentary gifts, and this role ensures they receive seamless support throughout the selection and fulfillment process.
This position is fully dedicated to one program and requires strong communication skills, professionalism, and reliability. The initial assignment is approximately one month, with the possibility of extension based on performance and client needs.
Key ResponsibilitiesCustomer Support
Provide professional, friendly customer support via phone and live chat during business hours.
Assist customers in navigating the private website and completing their gift selection.
Follow all client-specific service guidelines and brand standards.
Order & Data Management
Update and maintain customer information within an internal dashboard.
Track gift selections, shipments, and delivery status using ShipStation.
Accurately document all customer interactions, questions, and resolutions.
Inventory Management
Monitor available inventory levels.
Identify discrepancies or low-inventory notifications and escalate when appropriate.
Program Support
Manage fluctuating call and chat volumes during peak and slow periods.
Support program accuracy and customer satisfaction by following detailed procedures consistently.
Required Qualifications
Previous customerservice experience is required (phone and/or live chat).
Experience using dashboards, order management systems, or similar platforms.
Strong data entry skills and attention to detail.
Excellent written and verbal communication.
High reliability and consistency in meeting scheduled hours.
Ability to follow defined procedures and maintain accuracy under varying activity levels.
Tools & Systems
Internal client dashboard (customer data & inventory management)
Phone and live chat support system
ShipStation for shipment and fulfillment tracking
Standard computer workstation
Work Environment
Computer-based role with alternating periods of high and low activity.
In-office position during all scheduled hours.
Employment Term
Training begins the third week of January.
Program launches February 1.
Seasonal role lasting approximately 1 month, with the potential to extend based on performance and business needs.
$26k-33k yearly est. 4d ago
Customer Service Representative
RMR Solutions LLC 3.9
Customer service advocate job in Howell, MI
RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few.
RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well.
The CustomerService Representative Position
The CustomerService Representative provides exceptional customerservice by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The CustomerService Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds.
Preferred Experience, Skills & Abilities of the CustomerService Representative Position
At least 2 years of experience in a CustomerService setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and a strong self-motivation as a must!
Knowledge in shipping and warehousing is preferred, but not required
Compensation, Benefits & Structure of the CustomerService Representative Position
This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm.
The Recruitment Process for the CustomerService Representative Position
The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values.
RMR Solutions, LLC is an Equal Opportunity Employer!
$28k-35k yearly est. 1d ago
Tariff and Customs Support Consultant
Ambe Engineering
Customer service advocate job in Detroit, MI
Responsible for providing tariff classification support, coordinating logistics activities, and ensuring EXIM compliance for shipments across the United States, Mexico, and Canada. Supports cross -border operations, documentation accuracy, and communication with customs brokers and logistics partners.
Key Responsibilities
Classify products using HTSUS (US), HS (Canada), and HTS/TIGIE (Mexico).
Support USMCA documentation and verify rules of origin.
Coordinate cross -border logistics with freight forwarders, carriers, and customs brokers.
Prepare/review import & export documents (Commercial Invoice, Packing List, BL/AWB, USMCA Certificate).
Ensure compliance with CBP, CBSA, and Mexican Customs (SAT) regulations.
Track shipments and provide timely updates to internal stakeholders.
Assist in duty calculations and basic landed -cost analysis.
Maintain tariff, logistics, and compliance records for audits.
Requirements
Bachelor's degree in Supply Chain, International Business, or related field.
Knowledge of tariff classification, EXIM procedures, and North American customs processes.
Familiarity with cross -border trade (US-Mexico-Canada).
Good communication, documentation, and analytical skills.
Experience with ERP systems and MS Excel.
$50k-85k yearly est. 2d ago
Customer Service at PETS 'N' THINGS
PETS 'n' Things
Customer service advocate job in Saline, MI
Job Description
Pets 'n' Things at 541 E. Michigan Ave. in Saline, Michigan is looking for a friendly, pet-loving customerservice associate to join our team. Our ideal candidate is attentive, motivated, and engaged. We have a part-time position with 15-30 hours available with. Weekend availability is necessary.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Clean work area as needed to maintain a tidy work environment
Provide daily care to the animals
Qualifications
Friendly attitude when dealing with guests and co-workers
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Dog, cat, & exotic pet experience preferred, but not required
We are looking forward to receiving your application! Thank you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
$39k-79k yearly est. 29d ago
Office & Customer Service Administrator
Fastsigns 4.1
Customer service advocate job in Toledo, OH
Responsive recruiter Replies within 24 hours Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
401(k)
Toledo We're not your average sign shop, we're in the top 20% of all FASTSIGNS franchises with a mission to light up skylines and help brands shine. We're looking for a proactive, resourceful Office & CustomerService Administrator to be the face (and heartbeat) of our front office.
If you thrive in a fast-paced, creative environment where no two days are alike, and you're ready to make an impact from day one, we'd love to meet you.
What You'll Do
You'll be the first person customers see and hear and the one who keeps communication flowing and operations running smoothly.
Key responsibilities include:
Customer & Sales Support
Greet and assist walk-in customers with professionalism and warmth
Answer and route inbound calls and inquiries to the appropriate sales team
Qualify new leads using our process and ensure smooth hand-offs to Business Development
Confirm installation appointments and coordinate details with clients and installers
Administrative & Financial Support
Enter vendor invoices into QuickBooks Online accurately and on schedule
Handle accounts receivable: make outbound calls, send statements, and escalate overdue accounts as needed
Assist with daily deposits, collections tracking, and reporting
Maintain organized files (digital and physical) for jobs, vendors, and accounting records
Office Operations
Manage supplies, mail, and vendor coordination
Keep reception area and conference space organized and client-ready
Support the Leadership Team with administrative projects
Participate in weekly team meetings and contribute to process improvement
What We're Looking For
3-5 years of administrative or customerservice experience (ideally at the same company - we value stability)
Strong working knowledge of Google Workspace (Docs, Sheets, Calendar, Drive)
Proficient with QuickBooks Online or similar accounting software
Comfortable qualifying leads, managing multiple priorities, and working across departments
Excellent communication and organizational skills
A proactive problem solver who takes initiative and doesn't wait to be told what's next
Professional, friendly, and confident on the phone and in person
Compensation & Benefits
Base pay: $47,000-$55,000 annually (≈ $23-$27/hr), depending on experience
Bonus eligibility: Monthly team bonus opportunity based on company sales performance
PTO: Available after 90 days
Simple IRA: Eligible after 1 year with 3% employer match
Career growth: Room to grow as we scale
Culture: Collaborative, creative, and fast-moving , where our core values of teamwork, creativity, impact, challenge and growth drive everything we do
You'll Love Working Here If You...
Enjoy being a go-to problem solver who keeps things moving
Like variety, from customer interaction to financial admin
Take pride in organization, communication, and a job well done
Want to be part of a growing business that values your ideas and initiative
Compensation: $47,000.00 - $55,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$47k-55k yearly Auto-Apply 60d+ ago
Entry Level - Customer Service Liaison
Eclipse Marketing
Customer service advocate job in Dearborn, MI
Eclipse Marketing is an organization developed on the belief that an approach to business sales and marketing based on personal communication will always be more effective and meaningful than the latest technology craze. We are a business focused on the understanding that our people are our future & therefore we want to coach them into a management position. We strive to provide an entrepreneurial environment dedicated to developing successful business leaders.
Job Description
Our company is now hiring on location
CustomerService Liaisons
to provide client representation and information on the clients we represent to the public at local events
Responsibilities:
Act as a representative of the brands we work with
Perform a range of administrative and support duties related to the daily operations
Maintain current knowledge of organizational and department policies and procedures
Contribute to ongoing process improvements
Attend staff meetings
Support promotional team activities
Qualifications
Qualifications:
Attention to detail and a high level of organization is imperative
Must have the ability to prioritize, organize and handle multiple tasks
Must be proactive in nature and at times, work with minimal supervision
Excellent oral and written communication skills
Effective and courteous communicator with all
Resourceful and highly adaptive personality
A proactive problem-solver who can make independent decisions is a must
Perks:
Competitive compensation, bonus incentives, and optional travel opportunity if desired
Additional Information
Eclipse Marketing is a private Brand Marketing & Management Firm, we are partnered with some of the most well known national clients within the technology, entertainment, and mobility industries.
All positions are full time opportunities, and offer a base hourly + bonuses and incentives based on a 40 hour work week.
$29k-39k yearly est. 3d ago
Customer Service Relations
Financial Services of America 4.2
Customer service advocate job in Troy, MI
Job Description
Join the Financial Services of America Team as a Client Services Representative!
Are you looking for a dynamic role where your organizational skills and leadership make a real impact? At Financial Services of America, we've been recognized as a Top Workplace for 13 consecutive years, thanks to our commitment to fostering a supportive and rewarding environment for our team members.
Position: Full-time
Salary: $38,480
Location: On-site - Troy, MI
Why Work With Us?
Health Care Reimbursement: We care about your well-being, offering reimbursement to support your health and family needs.
401(k) Retirement Plan: Secure your future with our company-sponsored retirement savings plan.
Positive, Team-Oriented Culture: Join a collaborative environment that values your contributions and encourages personal and professional growth.
Direct Access to Leadership: Work closely with company leadership, ensuring guidance, mentorship, and clear communication of goals.
Daily Training and Development: Refine your skills with regular coaching and learning opportunities tailored to your role.
About the Role:
As a Client Services Representative, you'll oversee daily operations to ensure the smooth functioning of our office and team, enabling exceptional client service and efficiency. This position combines leadership, organization, and client interaction to help maintain a positive and professional environment.
Your Key Responsibilities:
Manage office workflows, ensuring seamless operations and supporting team efficiency.
Coordinate schedules, appointments, and meetings for team members and clients.
Supervise office organization, including supplies, equipment, and workspace optimization.
Prepare and maintain essential client and team documents, ensuring accuracy and confidentiality.
Maintain and update CRM systems, ensuring accurate client and operational records.
Act as the point of contact for vendors, clients, and team members to resolve issues promptly.
Facilitate onboarding and training for new hires, ensuring alignment with company standards.
Support financial advisors by organizing materials and logistics for client meetings.
Collaborate with leadership to identify and implement process improvements.
Foster a welcoming, professional environment for both clients and team members.
What We're Looking For:
Proven experience in office management, customerservice, or administrative roles (preferred but not required).
Exceptional organizational and multitasking abilities with attention to detail.
Strong interpersonal and communication skills with a professional demeanor.
Proficiency in Microsoft Office Suite and CRM systems.
Self-motivated with the ability to lead and inspire a team.
A proactive approach to problem-solving and process improvement.
Our Core Values:
We are guided by principles that define our approach to client and team success:
World Class: Delivering extraordinary service and exceeding client expectations.
Dedicated: Supporting your goals, career, and family.
One Team, One Goal: Working together for the success of our clients and the company.
Driven: Committed to continuous improvement and initiative.
Great Attitude: Loving what you do and embracing growth and change.
Why This Role Matters:
As a Client Services Representative, you are the backbone of our team operations, ensuring everything runs smoothly for clients and staff alike. Your leadership and organizational skills will directly contribute to the success of our company and the satisfaction of our clients.
Ready to Lead and Inspire?
If you're detail-oriented, team-focused, and eager to make a difference in a dynamic environment, apply today! Together, we'll continue to build a legacy of excellence and help clients achieve their financial goals.
$38.5k yearly 5d ago
Customer Service/Liaison
Binson's Hospital Supplies Inc.
Customer service advocate job in Livonia, MI
🚨 Now Hiring: Hospital Liaison
At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.
🚀 The Role: Hospital Liaison
This role focuses on coordinating Durable Medical Equipment (DME) orders by working closely with hospital staff, patients, and insurance providers to ensure timely and accurate delivery. It combines patient education, administrative tasks, and hands-on support to provide a seamless experience from hospital discharge to home care.
🔍 What We're Looking For
A high school diploma or equivalent
Excellent communication skills
The physical ability to sit, stand, and move comfortably throughout your shift
🛠 What You'll Be Doing
Work alongside physicians, nurses, and case managers to coordinate Durable Medical Equipment (DME) orders and ensure timely delivery
Assess patient needs - Recommend the right DME solutions to support patient care
Verify insurance coverage - Confirm eligibility and obtain required authorizations before dispensing equipment
Process and fulfill orders - Ensure DME orders are entered and handled accurately from start to finish
Coordinate equipment delivery - Arrange delivery and setup at the hospital or patient's home
Educate patients and caregivers - Provide easy-to-understand guidance on how to use and maintain their equipment
Resolve issues - Address any concerns related to equipment, delivery, or insurance with empathy and efficient
💡 Perks & Benefits
Competitive pay 💰
Full benefits: Medical, Dental, Vision & Life Insurance 🏥
Paid time off + floating holiday 🌴
401(k) Retirement Savings Plan 💸
Training and growth opportunities 🚀
$29k-39k yearly est. Auto-Apply 9d ago
Correspondence Rep-Farmington Hills, MI-677289
Treva Corporation
Customer service advocate job in Farmington Hills, MI
Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI.
Contract Details:
Must have 2 year of recent customer representative experience.
Shift: Candidate will be required to work in an office setting, this is NOT a 100% remote position. 1 week in office, 1 week remote located at: 35066 West 12 Mile Road, Farmington Hills, Michigan
8:30am-5pm M-F
13 week contract (possible extension)
What We Offer Employees:
Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Certification reimbursement*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility)
*contingent and based on facilities bill rate and is worked into the contract
For a complete list of open positions, please visit ************************************************
$29k-58k yearly est. 60d+ ago
Office & Customer Service Administrator
Fastsigns 4.1
Customer service advocate job in Toledo, OH
Benefits: * Bonus based on performance * Opportunity for advancement * Paid time off * 401(k) Toledo We're not your average sign shop, we're in the top 20% of all FASTSIGNS franchises with a mission to light up skylines and help brands shine. We're looking for a proactive, resourceful Office & CustomerService Administrator to be the face (and heartbeat) of our front office.
If you thrive in a fast-paced, creative environment where no two days are alike, and you're ready to make an impact from day one, we'd love to meet you.
What You'll Do
You'll be the first person customers see and hear and the one who keeps communication flowing and operations running smoothly.
Key responsibilities include:
Customer & Sales Support
* Greet and assist walk-in customers with professionalism and warmth
* Answer and route inbound calls and inquiries to the appropriate sales team
* Qualify new leads using our process and ensure smooth hand-offs to Business Development
* Confirm installation appointments and coordinate details with clients and installers
Administrative & Financial Support
* Enter vendor invoices into QuickBooks Online accurately and on schedule
* Handle accounts receivable: make outbound calls, send statements, and escalate overdue accounts as needed
* Assist with daily deposits, collections tracking, and reporting
* Maintain organized files (digital and physical) for jobs, vendors, and accounting records
Office Operations
* Manage supplies, mail, and vendor coordination
* Keep reception area and conference space organized and client-ready
* Support the Leadership Team with administrative projects
* Participate in weekly team meetings and contribute to process improvement
What We're Looking For
* 3-5 years of administrative or customerservice experience (ideally at the same company - we value stability)
* Strong working knowledge of Google Workspace (Docs, Sheets, Calendar, Drive)
* Proficient with QuickBooks Online or similar accounting software
* Comfortable qualifying leads, managing multiple priorities, and working across departments
* Excellent communication and organizational skills
* A proactive problem solver who takes initiative and doesn't wait to be told what's next
* Professional, friendly, and confident on the phone and in person
Compensation & Benefits
* Base pay: $47,000-$55,000 annually (≈ $23-$27/hr), depending on experience
* Bonus eligibility: Monthly team bonus opportunity based on company sales performance
* PTO: Available after 90 days
* Simple IRA: Eligible after 1 year with 3% employer match
* Career growth: Room to grow as we scale
* Culture: Collaborative, creative, and fast-moving , where our core values of teamwork, creativity, impact, challenge and growth drive everything we do
You'll Love Working Here If You...
* Enjoy being a go-to problem solver who keeps things moving
* Like variety, from customer interaction to financial admin
* Take pride in organization, communication, and a job well done
* Want to be part of a growing business that values your ideas and initiative
$47k-55k yearly 2d ago
Entry Level - Customer Service Liaison
Eclipse Marketing
Customer service advocate job in Dearborn, MI
Eclipse Marketing is an organization developed on the belief that an approach to business sales and marketing based on personal communication will always be more effective and meaningful than the latest technology craze. We are a business focused on the understanding that our people are our future & therefore we want to coach them into a management position. We strive to provide an entrepreneurial environment dedicated to developing successful business leaders.
Job Description
Our company is now hiring on location CustomerService Liaisons to provide client representation and information on the clients we represent to the public at local events
Responsibilities:
Act as a representative of the brands we work with
Perform a range of administrative and support duties related to the daily operations
Maintain current knowledge of organizational and department policies and procedures
Contribute to ongoing process improvements
Attend staff meetings
Support promotional team activities
Qualifications
Qualifications:
Attention to detail and a high level of organization is imperative
Must have the ability to prioritize, organize and handle multiple tasks
Must be proactive in nature and at times, work with minimal supervision
Excellent oral and written communication skills
Effective and courteous communicator with all
Resourceful and highly adaptive personality
A proactive problem-solver who can make independent decisions is a must
Perks:
Competitive compensation, bonus incentives, and optional travel opportunity if desired
Additional Information
Eclipse Marketing is a private Brand Marketing & Management Firm, we are partnered with some of the most well known national clients within the technology, entertainment, and mobility industries.
All positions are full time opportunities, and offer a base hourly + bonuses and incentives based on a 40 hour work week.
$29k-39k yearly est. 60d+ ago
Customer Service/Liaison (Monday - Friday)
Binson's Hospital Supplies Inc.
Customer service advocate job in Ann Arbor, MI
Job Description
???? Now Hiring: Hospital Liaison
???? Schedule: Monday-Friday | 9:00 AM - 5:00 PM
At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.
???? The Role: Hospital Liaison
This role focuses on coordinating Durable Medical Equipment (DME) orders by working closely with hospital staff, patients, and insurance providers to ensure timely and accurate delivery. It combines patient education, administrative tasks, and hands-on support to provide a seamless experience from hospital discharge to home care.
???? What We're Looking For
A high school diploma or equivalent
Excellent communication skills
The physical ability to sit, stand, and move comfortably throughout your shift
???? What You'll Be Doing
Work alongside physicians, nurses, and case managers to coordinate Durable Medical Equipment (DME) orders and ensure timely delivery
Assess patient needs - Recommend the right DME solutions to support patient care
Verify insurance coverage - Confirm eligibility and obtain required authorizations before dispensing equipment
Process and fulfill orders - Ensure DME orders are entered and handled accurately from start to finish
Coordinate equipment delivery - Arrange delivery and setup at the hospital or patient's home
Educate patients and caregivers - Provide easy-to-understand guidance on how to use and maintain their equipment
Resolve issues - Address any concerns related to equipment, delivery, or insurance with empathy and efficient
???? Perks & Benefits
Competitive pay ????
Full benefits: Medical, Dental, Vision & Life Insurance ????
Paid time off + floating holiday ????
401(k) Retirement Savings Plan ????
Training and growth opportunities ????
$28k-39k yearly est. 2d ago
Correspondence Rep - Farmington Hills, MI
Treva Corporation
Customer service advocate job in Farmington, MI
Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI.
Contract Details:
Must have previous administrative experience.
13 week contract (possible extension or permanent placement)
Shift: 8:30am-5pm, Monday-Friday
What We Offer Employees:
Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility)
*contingent and based on facilities bill rate and is worked into the contract
For a complete list of open positions, please visit ************************************************
$29k-58k yearly est. 60d+ ago
Entry Level - Customer Service Liaison
Eclipse Marketing
Customer service advocate job in Southfield, MI
Eclipse Marketing is an organization developed on the belief that an approach to business sales and marketing based on personal communication will always be more effective and meaningful than the latest technology craze. We are a business focused on the understanding that our people are our future & therefore we want to coach them into a management position. We strive to provide an entrepreneurial environment dedicated to developing successful business leaders.
Job Description
Our company is now hiring on location
CustomerService Liaisons
to provide client representation and information on the clients we represent to the public at local events
Responsibilities:
Act as a representative of the brands we work with
Perform a range of administrative and support duties related to the daily operations
Maintain current knowledge of organizational and department policies and procedures
Contribute to ongoing process improvements
Attend staff meetings
Support promotional team activities
Qualifications
Qualifications:
Attention to detail and a high level of organization is imperative
Must have the ability to prioritize, organize and handle multiple tasks
Must be proactive in nature and at times, work with minimal supervision
Excellent oral and written communication skills
Effective and courteous communicator with all
Resourceful and highly adaptive personality
A proactive problem-solver who can make independent decisions is a must
Perks:
Competitive compensation, bonus incentives, and optional travel opportunity if desired
Additional Information
Eclipse Marketing is a private Brand Marketing & Management Firm, we are partnered with some of the most well known national clients within the technology, entertainment, and mobility industries.
All positions are full time opportunities, and offer a base hourly + bonuses and incentives based on a 40 hour work week.
$29k-39k yearly est. 3d ago
Customer Service/Liaison (Wednesday - Sunday)
Binson's Hospital Supplies Inc.
Customer service advocate job in Ann Arbor, MI
Job Description
???? Now Hiring: Hospital Liaison
???? Schedule: Wednesday-Sunday| 9:00 AM - 5:00 PM
At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.
???? The Role: Hospital Liaison
This role focuses on coordinating Durable Medical Equipment (DME) orders by working closely with hospital staff, patients, and insurance providers to ensure timely and accurate delivery. It combines patient education, administrative tasks, and hands-on support to provide a seamless experience from hospital discharge to home care.
???? What We're Looking For
A high school diploma or equivalent
Excellent communication skills
The physical ability to sit, stand, and move comfortably throughout your shift
???? What You'll Be Doing
Work alongside physicians, nurses, and case managers to coordinate Durable Medical Equipment (DME) orders and ensure timely delivery
Assess patient needs - Recommend the right DME solutions to support patient care
Verify insurance coverage - Confirm eligibility and obtain required authorizations before dispensing equipment
Process and fulfill orders - Ensure DME orders are entered and handled accurately from start to finish
Coordinate equipment delivery - Arrange delivery and setup at the hospital or patient's home
Educate patients and caregivers - Provide easy-to-understand guidance on how to use and maintain their equipment
Resolve issues - Address any concerns related to equipment, delivery, or insurance with empathy and efficient
???? Perks & Benefits
Competitive pay ????
Full benefits: Medical, Dental, Vision & Life Insurance ????
Paid time off + floating holiday ????
401(k) Retirement Savings Plan ????
Training and growth opportunities ????
How much does a customer service advocate earn in Lincoln Park, MI?
The average customer service advocate in Lincoln Park, MI earns between $26,000 and $39,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Lincoln Park, MI