Customer service assistant jobs in Kettering, OH - 1,248 jobs

Primary Responsibilities: Loading/unloading delivery trucks. Making deliveries to clients and setting up items as needed. Maintaining accurate delivery and pickup records. Accurately accounting for quantity/condition of items returned by clients to the warehouse. Knowing specifics and applications of rental inventory, so to better answer questions and provide direction. While driving company vehicles, serving as company representative, observing all laws and drive in a safe and courteous manner and completing safety inspection/safety check daily on vehicles. Maintaining communication with the Transportation Manager and while efficiently completing your daily route. Immediately reporting to the Transportation Manager and all issues, accidents and near misses that may occur with a customer, a customer's property, an AO employee, AO equipment, or other property while running a route. The DSR will be expected to adhere to all company methods, policies, procedures, rules and requirements found in the All Occasions Employee Handbook and DSR Manual, as well as, verbal directions from company managers. They will also comply with all company safety rules and government regulations while working The primary hours for this position arebetween 7:00 am - 5:00 pm, Monday - Saturday, but due to the nature of the business and this position, other hours will be required as necessary to provide for customer needs, including some Holidays, Sundays and after hours. Working Conditions: As this position does require occasional outdoor set-up, you may be exposed to the general range of weather experienced in the area. You will work in areas that are not heated or air conditioned is routine. You may have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents. Propane is an obvious hazard; hence a sense of smell is required. Requirements The ideal candidate must be able to lift approximately 70 lbs., maintain a professional personal appearance, and must possess excellent customer relations skills. They will also be able to stoop, crouch, bend, lift, lower, reach, twist, pull, push, cart and carry items. Education, Skills & Requirements: Must maintain a valid driver's license, DOT certification, and insurance eligibility. Ability to speak English clearly and write legibly. The ability to speak other languages is a plus. Must pass company drug screen. Must maintain an acceptable attendance record. Must have a full range of motion and dexterity. Ability to provide, understand and complete instructions furnished in written, oral or demonstrated form. Maintain a cooperative working relationship with co-workers. Must be able to maintain a high degree of patience. Salary Description $20 an hour

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Second-Shift Customer Service Coordinator for TQL, you'll be the critical link between our sales teams and transportation partners. In this fast-paced, entry-level role, you'll ensure shipments stay on track by handling inbound and outbound calls and emails, tracking shipments, and resolving issues as they arise. Your work keeps freight moving and relationships strong. Customer service is the foundation of TQL's success. In a business where speed, accuracy, and reliability matter most, our team sets the standard by delivering proactive communication, real-time problem-solving, and exceptional support. Every interaction is an opportunity to strengthen trust and reinforce TQL's commitment to being the industry leader in service excellence. Who we're looking for: * You have a passion for delivering excellent customer service * You enjoy solving problems * You maintain a calm, professional demeanor under pressure * You communicate clearly and work well within a team * You're organized, with a high attention to detail * You have a strong work ethic with a history of reliability * You're professionally driven, and career motivated * You are comfortable working in a fast-paced office environment What you'll be doing: * Manage a high volume of inbound and outbound phone calls and emails, ensuring shipments are on schedule * Help resolve shipping issues with a high sense of urgency and professionalism * Document and manage all tasks in our internal systems * Provide updates and communicate directly with the internal sales and support teams What's in it for you: * $20.00 per hour compensation with shift differential * Outstanding career growth potential * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work with 800+ lifetime workplace award wins Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

We are seeking a to join our team! You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations. Position duties: Handle customer inquiries and complaints Help with the subscribing of customers for long term services Upgrade existing customers/subscribers Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Position Requirements: Previous experience in customer service, sales, or other related fields Speak English fluently 18 years of age or older No felonies pithing the last 7 years Must be able to legally work in the U.S.A (CPT/OPT acceptable) Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills We understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves. We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development. Weekly team outings for networking purposes High energy - leadership development Financial literacy training Fast upward mobility and progression

Customer Service Supervisor- On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Full-time The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department. Essential Duties and Responsibilities: Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably Provides daily support and guidance to the Customer Service team Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary. Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities Conduct 1:1 call evaluations for each CSR at minimum twice a month Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices. Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc. Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns. Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary Management of weekly timesheets and time off requests for your direct reports. Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR Responsible for 30 day, 90 day, and annual reviews of direct reports. Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire. Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling. Responsible for oversite and performance of the weekend & holiday schedule. Collaboration with all company departments with a positive intent Performs other duties as assigned Competencies: Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience Positivity- displaying a positive attitude even during times of adversity Leadership- able to organize, control, and guide the work of others to obtain satisfactory results. Mentoring- provides advice and support while fostering the progress of a less experienced colleague Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner. Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times. TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc. Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement Experience and Requirements: Bachelor's degree or Associate's Degree plus 1-2 years of related experience. 3-5 years Customer Service experience HVAC knowledge Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook Excellent written and oral communication skills Our PARTE Values: P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers Equal Employment Opportunities to all applicants.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Hal Solutions is actively hiring a Customer Consultant to join our sales team! We are looking for candidates who are enthusiastic, driven and looking for a career not just a job! This is a full-time, entry-level position focused on expanding product outreach across the greater Cincinnati area. You'll be part of a collaborative, in-person team environment surrounded by driven, like-minded professionals. Experience: Our training program is customized to your needs and includes ongoing mentorship to support your success. At least 18 years old Customer service or sales experience is preferred but not required Responsibilities: Identify and generate new sales opportunities Deliver outstanding customer service Build strong customer relationships with a solution-oriented mindset Support merchandising and daily operational tasks Drive customer acquisition and enhance existing customer accounts Strong communication skills, both written and verbal Knowledge, Skills, and Abilities: Ability to work in a team and independently Demonstrate dependability and uphold strong ethical standards Maintain compliance with performance standards and sales expectations Ability to multi-task and work in a fast-paced environment Benefits: Exciting opportunities for career growth Earn bonuses for your hard work Enjoy a flexible schedule that fits your life Jumpstart your journey with paid training Weekly pay

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.

$14 / hour Apply and get hired the same day - no formal interview required! Age Requirements has a minimum age requirement of 16 years old. Joining our Park Services Team means keeping our park clean while assisting our guests and associates with questions/concerns. With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions. Some of our amazing perks and benefits: FREE Admission to Kings Island and other Six Flags Parks and Waterparks! FREE tickets for friends and family! Exclusive employee RIDE nights, GAME nights, and FREE FOOD events! Training and development programs with opportunities for advancement! Programs in Food Certification, Diversity & Inclusion, and more! Discounts on park food and merchandise! Discounted on-site dormitory housing for associates living 30+ miles away (18+ only). Responsibilities: Give directions to attractions and amenities in the park and help guests and other associates. Sweep and clean grounds throughout the park using a broom, dustpan, mop, squeegee, or other specialized equipment. Pick up trash and waste and put in proper trash can containers. Monitors guests visiting the park and reports problems and infractions of the park rules to security. Qualifications: You! People who interact well with others from all backgrounds and age groups. Individuals who work well within a team with a commitment to safety. Availability to include some weekdays, weekends, evenings, and holidays as needed. People who love helping others and will support the needs of our guests and associates. Individuals with the ability to remain working on their own for extended periods.

Champaign County OhioRISE Moderate Care Coordinator Compensation: $47,000 An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective. Working at NYAP Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer! Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours Health and Wellness: Comprehensive healthcare packages for you and your family And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave What is OhioRISE? The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs. National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met. As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Champaign County and overlap into Logan County as needed. Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment. Responsibilities: Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination Develop and maintain the Wraparound Team, including coordinating and leading team meetings Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary Ensure family support and stabilization during crises Provide and document the initial and ongoing Life Domain Assessment Maintain all service documentation requirements, evaluation outcome requirements and data as required Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan Utilize and monitor Flexible Funding and service coordination Obtain weekly reports from subcontracted providers Participate in after hours on-call response Attend Program staff meetings, supervision and any other meetings as required Participate in the Agency and Program CQI Peer review process Perform duties to reflect Agency policies and procedures and comply with regulatory standards Meet Agency training requirements Report all MUl's to Site Manager and Supervisor immediately Other duties as assigned Qualifications An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for: (i) three years with a high school diploma or equivalent; or (ii) two years with an associate's degree or bachelor's degree; or (iii) one year with a Master's degree or higher CME Moderate Care Coordinators will: Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development Be culturally competent or responsive with training and experience necessary to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education) Live in one of the counties included in Catchment Area Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly. Responsibilities This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to: Experience with Reynolds and Reynolds software. Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management. Participate in service meetings for Safety, Technical Updates, and employee communication. Attend weekly product update meeting with management team. Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Maintain the Holman Motors Customer Service Philosophy and Standards. Qualifications Ability to operate in an Organized Process Excellent communication skills. Finds success in completing and moving through Tasks daily Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Education and/or Experience Previous Service Writing Experience or management preferred. Minimum 2 years' experience in Customer Service operations or related field preferred. High School Diploma or GED. Compensation Compensation is based on experience and ability. Salary plus commission. Benefits Eligible for Healthcare, 401K, paid vacation

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include stocking paper products, cleaning as needed, working the window or front registers, greeting customers in a friendly and timely manner, and serving Donatos pizza with a smile. Requirements: * Must be able to perform the essential functions of this position safely while meeting productivity standards * Able to stand and/or walk entire shift * Able to lift up to 20 pounds consistently and up to 50 pounds occasionally * Occasional bending and twisting Duties & Responsibilities: * Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window. * Ensures the shift is ready for revenue by completing food prep, stocking, and cleaning. * Sets the next shift up for success. * Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty. * Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed. * Folds pizza boxes. * Effectively communicates with customers, co-workers, and managers in person or over the telephone. * Takes customer orders at the register. * Completes the meal by offering suggestive sell items to the customers. * Offers to refill drinks, provides plates and napkins as needed, and answers customer questions. * Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness. * Follows detailed food recipes while completing subs, pizzas, and salads for customers. * Full-fill customer orders and verify the accuracy of orders. * Provide a friendly and welcoming environment for customers. Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members. Whether you're looking for your first job or want to advance your career, you'll love being part of a work environment that's not just rewarding and fun, but supportive too. We're committed to hiring associates who we feel will be a great fit with the Donatos family - and then empowering them to become leaders who bring out the full potential of everyone around them.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This position is responsible for assisting clients, vendors, staff members, or any customer contacting the agency via telephone or secure email. The person must be able to communicate with professionalism and the highest regard for customer service. The person must have basic computer skills and understand the basic use of unified communications hardware/software in a Call Center setting. Key Responsibilities: Answer incoming phone calls including but not limited to: Scheduling Agency/program related questions Medication Refills Crisis triage/988 triage Appointment details Medical records requests General organizational and resource information Perform several receptionist duties: Cultivating a professional, pleasant, and efficient conduct when greeting all callers. Verifies client contact information to a degree of 100% accuracy and updates, as necessary. Knowledgeable about agency policies and procedures Responsive and accurate in directing calls to the appropriate department or staff member. Encourages clients to reschedule immediately when cancelling appointments, verifies if medication refills are needed at time of reschedule. This work schedule is flexible, based on business needs, and dependent upon times of high call volume. Work hours range from 8am-5pm. Schedules interpreting services via 3 rd -party website, as needed. Manages incoming referrals based on current process and makes outreach within 3-business days; documents all outreach to referrals and follows up with referral sources, as needed. Answers calls with efficiency Maintains communication with the caller until the issue is resolved and all questions are answered; Follows one call resolution model. May be responsible for covering an evening shift and flex overtime. Reports daily activities and other pertinent information to a degree of 100% accuracy. Escalates complaints promptly and to the correct agency personnel. Securing all client information in assigned place before leaving to a degree of 100% accuracy. Demonstrates pleasant, professional, and efficient conduct in person and on the telephone as evidence by receiving no complaints regarding voice tone, accuracy, kindness, and responsiveness. Provides support to the clinical staff of the agency as needed. Develops and maintains positive collaboration with other community resources and referral agencies. Safety captain for their location. Maintains agency-required annual training including HIPAA, client rights and grievances, safety training, infection control, crisis training, and others as required by ODMH/ODADAS. Adheres to all organizational and departmental policies, including compliance with all behavioral and ethical expectations. 14. Responds to tasks assigned by Support Management Team and Senior Administration promptly and meets all stated deadlines. 15. Assists other support staff in their absence and with overflow of other duties. 16. Has no unexcused absence from assigned meetings and trainings. 17. Have no more than two unexcused absences per quarter. 18. Other clerical tasks and duties as assigned by Support Management Team. 19. Adheres to all organizational and departmental policies, complying with all behavioral and ethical expectations. 20. Completes all agency-required training, including but not limited to client rights and grievances, safety training, infection control, etc. 21. Demonstrates and supports the company core values TCN C.A.R.E.S. “Commitment, Accountability, Respect, Empathy, Service” Qualifications Minimum Qualifications: Education: High School Diploma or Equivalent. Certification: First Aid/CPR; Crisis De-escalation. Other: Prefer previous work in Community Behavioral Health/Addiction Treatment Setting or other Social Service organization; at least one year in customer service or Call Center position; Experience working with multi-line phone and computer system. Knowledge, Skills, & Abilities: Knowledge of: Unified communications hardware and software operation. Electronic Health Records. Microsoft Office Suite of products including Teams, Word, Excel, and Outlook. HIPPA Standards. Skills: Capacity to perform duties effectively under potential emotional stress and conflict situations. Proficiency in utilizing basic computer skills and office equipment for documentation and communication purposes. Practice of a client-focused approach, demonstrating active listening skills, reading comprehension, critical thinking, and leadership abilities. Abilities: Willingness and physical capability to engage in activities essential to meet the fundamental needs of individuals served. This includes occasional assistance in relocating individuals to new living situations, aiding with shopping, and instructing daily living skills, as necessary. Ability to effectively communicate with clients and the public using empathy and active listening skills. Demonstrate accurate data entry skills. Knowledge retention skills. Ability to think critically and solve problems for positive outcomes. Lifting to 25 pounds, use of computer keyboard for data entry, sitting for periods of time, bending, stooping, reaching, ability to see, hear, and communicate information clearly.

Job Purpose / Summary: The Patient Recruiter I is responsible for telephone interviewing, pre-screening, qualifying and setting appointments for patient's clinical study participation. Essential Functions: ►Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies ►Interview potential study participants using study questionnaires in the database to actively recruit and screen potential study participants in accordance with each protocol ►Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy ►Regularly communicate with appropriate staff to access scheduling and study support needs ►Proactively identify and communicate project challenges, problems, and/or potential deficiencies ►Meet or exceed productivity goals consistently Competencies: ►Excellent customer service skills ►Must be self-motivated, results-oriented and a quick learner ►Excellent organizational skills required ►Ability to function in a fast-paced, deadline-driven environment ►Attentiveness to detail ►Respond to the urgent needs of the team quickly and professionally ►Previous call center experience preferred but not required ►Knowledge of medical terminology a plus-training provided Required Education/Experience: ►High school diploma or equivalent

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded Have extensive knowledge of the products we sell and the services we provide Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer Source parts from outside vendors and coordinate delivery Prepare end of shift drop and shift report; Understand various payment types Ensure the cleanliness of service counters, showroom, and customer restrooms Maintain the safety of both our customers and team members What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! High School Diploma or GED Good verbal and written communication skills Previous cashier and customer service experience; experience in repair or parts shop preferred Presents self in a professional manner to customers, management, and coworkers. Strong suggestive selling skills Basic computer skills Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions A valid driver's license With us, you'll enjoy: Competitive wages Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************************************************************* Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!