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Customer service assistant jobs in Metairie, LA - 629 jobs

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  • Route Service Representative (4 Day Workweek)

    Cintas 4.4company rating

    Customer service assistant job in New Orleans, LA

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift
    $28k-32k yearly est. 5d ago
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  • Insurance Customer Service Representative

    Insight Global

    Customer service assistant job in New Orleans, LA

    Must Haves: • 2-5 years of Customer Service/Client services experience • 1 year of Personal Insurance experience is mandatory • Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customer service. • Proficiency in Microsoft Office with applied knowledge of Policy Management System (s) i.e. TAMS.Epic etc. and insurance quoting websites preferred. • Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements. Plusses: • EPIC experience preferred. • Property & Casualty (P&C) Licensed. • Active Property & Casualty Agent's license Day-to-Day: Insight Global is seeking a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customer service. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients' insurance needs are handled with accuracy and care, helping protect what matters most to them. Your responsibilities as the Personal Lines Insurance Processor will include: • Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage. • Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates. • Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records. • Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customer service. • Maintain organized records, support office operations, and contribute to process improvements and team initiatives • Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.
    $24k-32k yearly est. 5d ago
  • Licensed Insurance Customer Service

    State Farm Agency-New Orleans 3.9company rating

    Customer service assistant job in Metairie, LA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day What we provide Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance. Once licensed, bonuses and commissions will be paid on sales performance. Paid time off (vacation) Retirement plan (after first year) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $18 hourly 1d ago
  • Customer Experience Lead-Tanger Outlet At Gonzales

    Victoria's Secret 4.1company rating

    Customer service assistant job in Gonzales, LA

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.25 Maximum Salary: $20.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $16.3-20.8 hourly 4d ago
  • Airport Customer Service Agent

    GAT 3.8company rating

    Customer service assistant job in Kenner, LA

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
    $20k-26k yearly est. 16d ago
  • Customer Engagement Specialist II

    Tulane University 4.8company rating

    Customer service assistant job in New Orleans, LA

    The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation. * Effective command of the English language; excellent verbal and written communication skills, as well as strong public speaking and presentations skills * Excellent customer service skills and ability to work in a fast-paced environment * Expansive knowledge base of the university's ID card system and facilities management system, as well as knowledge of the uptown campus parking system and dining/meal plan systems * Knowledge of other Campus Services departments * Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationship with both internal and external colleagues * Ability to work both independently and as part of a professional decision-making team * Ability to make decisions and resolve problems * Ability to remain calm and poised during an emergency * Ability to be highly organized and manage multiple tasks at one time * Proficient in Microsoft Office * Ability to learn and adapt quickly to new technology and software * Ability to sit and stand in one location for long periods of time, including constantly changing from a sitting to a standing position and vice versa * Ability to work a flexible schedule that includes evening and weekend hours regularly * High school diploma or equivalent * 4-5 years of customer service experience * Bachelor's degree * Knowledge of Tulane systems * Customer service experience in higher education
    $38k-44k yearly est. 42d ago
  • Customer Service Liaison

    Signal Tru Brand

    Customer service assistant job in New Orleans, LA

    About Us At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape. Job Description We are seeking a proactive and detail-oriented Customer Service Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience. Responsibilities Act as the primary point of contact between customers and internal teams. Resolve customer concerns and provide timely, professional support. Coordinate with departments to fulfill client and customer needs. Monitor service quality and report feedback to management. Maintain accurate records of client interactions and transactions. Support the development of customer service strategies and process improvements. Qualifications Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. 2+ years of experience in customer service or client-facing roles. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficient in Microsoft Office and CRM tools. Ability to manage multiple tasks and prioritize effectively. Additional Information Benefits Competitive salary ranging from $55,000 to $64,000 annually. Opportunities for professional development and internal growth. Comprehensive training and support. Collaborative and team-oriented work environment. Paid time off, holidays, and health benefits package.
    $55k-64k yearly 60d+ ago
  • Customer Service Liaison

    Blue Print Out

    Customer service assistant job in New Orleans, LA

    About Us At Blue Print Out, we are dedicated to delivering exceptional service and precision in every customer interaction. Our commitment to excellence drives us to maintain a professional, welcoming, and efficient environment where both our customers and employees thrive. We take pride in fostering teamwork, integrity, and growth across all aspects of our operations. Job Description We are seeking a professional and dedicated Customer Service Liaison to serve as the primary point of contact between our clients and internal teams. The ideal candidate will ensure that each customer receives timely support, accurate information, and exceptional service that reflects our company's values and dedication to quality. Responsibilities Serve as the main liaison between clients and internal departments. Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. Track, manage, and follow up on client requests to ensure complete satisfaction. Coordinate with project and operations teams to address customer needs efficiently. Maintain accurate records of customer interactions, feedback, and transactions. Identify opportunities to improve client experience and internal communication processes. Support management in developing strategies to enhance customer satisfaction and retention. Qualifications Qualifications Strong communication and interpersonal skills. Excellent organizational abilities and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Problem-solving mindset with a customer-oriented approach. Proficiency in standard office software and CRM tools is a plus. Additional Information Benefits Competitive annual salary ($57,000 - $61,000). Opportunities for professional growth and career development. Supportive and collaborative work environment. Comprehensive training and skill-building resources. Paid time off and employee wellness programs.
    $57k-61k yearly 60d+ ago
  • Call Center Specialist

    Solar Alternatives 4.4company rating

    Customer service assistant job in Harahan, LA

    Job Description Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services
    $25-35 hourly 5d ago
  • Customer Service Administrator

    VIP Distributors 3.3company rating

    Customer service assistant job in Marrero, LA

    VIP Distributors, Inc is seeking a Customer Service Administrator for our Appliance Service Department. Our ideal candidate will be someone with a strong track record of employment, dependability and excellent customer service skills. This job will involve dealing with customers and service related issued, and sometimes this will require more than ordinary courtesy and tact to establish and maintain good customer relations. Candidates should be outgoing and have a positive demeanor as well as being able to multi-task, prioritize and manage time effectively. This is not an entry level position and you must be capable of working independently with minimum supervision. One who can find answers and respond quickly to customer issues, all with a polite and professional voice and manner. This is a full time immediate available position and you must be able to work Monday thru Friday from 9:00 to 6:00. Responsibilities:* Accurately collect customer's information for service calls* Schedule appointments* Create Service Tickets for Technicians* Update and Maintain Calendar for Schedule* Validate Warranties* Receive parts for service as well as verify correct parts are given to technicians* Monitor all return calls that have parts on order and provide ETA to customers* Follow up on part returns* File claims on completed calls* Respond to customer inquiries in a timely manner* Other assigned duties as directed by management Good computer skills, written and verbal communication skills and being highly organized with exceptional follow-through abilities are essential. Having problem solving skills, attention to detail and adapt to multiple and varies responsibilities is a plus. VIP Distributors, Inc offers a benefit package which includes Paid Vacation, Paid Holidays, Health Insurance with a generous starting salary. We are a growing company with a great team and hope you would consider becoming part of our family. Compensation: $33,000.00 - $38,000.00 per year Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!
    $33k-38k yearly Auto-Apply 60d+ ago
  • Customer Service

    Big Lake Fiserv

    Customer service assistant job in New Orleans, LA

    Wheel Fun Rentals NOLA in New Orleans, LA is looking for a couple of part-time weekend (12-16 hours per week) people to join our team. THESE ARE OUTSIDE POSTIONS. YOU WILL BE WORKING IN ALL TYPES OF WEATHER ENVIROMENTS INCLUDING RAIN AND HOT TEMPS. PART-TIME POSITIONS ARE FOR WEEKEND - SATURDAY, SUNDAYS AND HOLIDAYS ONLY! THESE POSITIONS ARE FOR AFTERNOON AND EVENING HOURS, 12-16 HOURS PER WEEK. Serious inquiries only. If you are really not interested, please do not apply. More hours will be available in February. The pay is $13 per hour plus tips. Average pay is about $15-$18 per hour with the tips. We are located on Big Lake Trail. Our ideal candidate is a self-starter, motivated, and reliable. Spanish speaking encouraged to apply. Cash register and closing experience preferred, but will train the right person. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have about our rentals Assist Customers in explaining how our rentals work, including instructions on how to operate the rentals Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled customers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Bilingual speaking encouraged to apply Remember this is an outside position! Must be able to work outside. We are looking forward to receiving your application. Thank you.
    $15-18 hourly 60d+ ago
  • Entry Level Customer Representative

    Hireverse

    Customer service assistant job in New Orleans, LA

    We are currently hiring motivated, customer-focused individuals to join our team as Entry-Level Customer Representatives. This is an excellent opportunity for candidates looking to build a long-term career in sales and customer engagement while receiving hands-on training and performance-based growth opportunities. In this role, you'll work directly with customers, support sales efforts, and deliver a high-quality customer experience. You'll gain valuable skills in communication, relationship building, and sales strategy in a fast-paced, team-oriented environment. What You'll Do: Engage with customers to understand their needs and provide solutions Support sales efforts through effective communication and follow-up Manage and process customer interactions accurately and efficiently Provide prompt, professional, and personalized service Resolve customer questions or concerns with care and confidence Build and maintain strong, long-term customer relationships Collaborate with team members to meet individual and team sales goals What You'll Bring: Strong communication and interpersonal skills Customer-first mindset with an interest in sales and relationship building Coachable attitude and willingness to learn Strong organizational skills and attention to detail Problem-solving abilities and a positive, team-oriented approach Ability to thrive in a fast-paced, performance-driven environment Previous experience in sales or customer service is a plus but not required What's Offered: Paid training and ongoing professional development Hourly base pay, paid weekly Commission and bonus opportunities Flexible scheduling options Supportive and inclusive team culture Clear performance-based advancement opportunities Unlimited vacation and personal days Autonomy to make an impact and see results Whether you're just starting your career or looking to transition into sales, this role provides the training, support, and earning potential to help you succeed. Equal Opportunity Statement: This organization is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination based on race, color, religion, sex, age, disability, national origin, or any other protected status.
    $29k-47k yearly est. Auto-Apply 7d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service assistant job in New Orleans, LA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $23k-29k yearly est. 9d ago
  • Customer Experience Coordinator

    Marmaxx Operating Corp 4.2company rating

    Customer service assistant job in Thibodaux, LA

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 357 N Canal Blvd Location: USA TJ Maxx Store 1620 Thibodaux LAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 20d ago
  • Call Center Specialist- Bilingual

    Metairie Bank 3.6company rating

    Customer service assistant job in Metairie, LA

    ←Back to all jobs at Metairie Bank Call Center Specialist- Bilingual Metairie Bank is an EEO Employer - M/F/Disability/Protected Veteran Status Responsible for providing service and support for customers via telephone, email, and online chat. Must respond to customer requests that can be routine in nature or require extensive research. Research may include using problem solving skills to identify and resolve issues with payment systems, mobile banking, internet banking, and other transaction or account related situations. Qualifications Spanish/English Speaking (Required) Essential Job Functions Manage and direct incoming calls, emails and online chats from customers, potential customers, vendors, and other general inquiries. Provide excellent customer service and develop customer relationships. Research solutions to customer issues and escalate the call to the appropriate department when the issue exceeds position authority. Assist customers with Electronic Banking platforms following bank policy and procedures (i.e. Online, Mobile and Telephone Banking, Debit Cards, etc). Education and Experience High school diploma or equivalent required. One to two years of banking experience preferred. Metairie Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response. Please visit our careers page to see more job opportunities.
    $26k-30k yearly est. 13d ago
  • Reservationist - Emeril's

    Emeril Lagasse 3.9company rating

    Customer service assistant job in New Orleans, LA

    Reservationists at Emeril's will answer phones and take dining reservations and also perform host/hostess duties during service. Experience in fine dining and “Open Table” reservation system preferred. Candidates for this position must have a professional, friendly and enthusiastic phone presence and ability to interact with guests with a positive impact. They should also have excellent written and verbal communication skills. Good grooming, the ability to get along well with others and to work in a fast paced environment are essential.
    $21k-26k yearly est. 10h ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer service assistant job in New Orleans, LA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11 per hour Salary Range: 7.25 - 11 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11 hourly Auto-Apply 60d+ ago
  • Customer Service Agent

    Ghost City Tours

    Customer service assistant job in Covington, LA

    Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment? Then we want you to come work with us! We will train you! Responsibilities include: Answering customer questions and inquiries by phone, email, and live chat on our website Taking and processing orders for our customers who purchase tickets Use Sales skills to obtain a high call to sale ratio Data entry, helping to keep track of our customers' data Assisting with other projects around the office If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position. You MUST: Be available to work weekends and rotating holidays Be dependable Have a desire to help our customers Have a great 'phone' personality - Having a great in person one helps too Understand that our guests are our #1 priority Be a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking". We look forward to hearing from you!
    $19k-25k yearly est. 60d+ ago
  • Route Service Representative (4 Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service assistant job in New Orleans, LA

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    $28k-32k yearly est. 5d ago
  • Call Center Specialist

    Solar Alternatives 4.4company rating

    Customer service assistant job in Harahan, LA

    Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services
    $25-35 hourly Auto-Apply 60d+ ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Metairie, LA?

The average customer service assistant in Metairie, LA earns between $24,000 and $41,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Metairie, LA

$31,000

What are the biggest employers of Customer Service Assistants in Metairie, LA?

The biggest employers of Customer Service Assistants in Metairie, LA are:
  1. Pizza Hut
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