Customer service assistant jobs in Millcreek, PA

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job DescriptionWe are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregna

We have an opportunity for a Senior Customer Service Representative at our Urick Ductile Solutions facility in Erie, PA! The Senior Customer Service Representative serves as the director of first impressions and the primary point of contact for all customer interactions. This position supports our Professional Tools division and plays a vital role in maintaining Urick's long-standing commitment to customer satisfaction. Urick Ductile Solutions is a ductile iron foundry producing a wide variety of high-quality castings for diverse markets. Our organization is customer-centric, which has led to exceptionally strong customer relationships built on trust and reliability. In this Role, Your Responsibilities Will Be: Serve as the main contact for all customer inquiries and communications. Manage shipping documentation, internal and external portals, and change order requests. Collaborate with production scheduling to address expedite requests. Communicate updates related to lead times, shutdowns, surcharges, and price schedules. Support and serve as back-up for the Shipping Coordinator as needed. Oversee and track the invoicing process. Support new product development by tracking samples through the manufacturing cycle. Lead accounts receivable collection efforts in coordination with the accounting department. Process and document RMAs (Returned Material Authorizations) in partnership with the quality department. Maintain product sales representative commission schedules and approve payments. Update internal systems with current customer contacts, ship locations, remarks, and product notes. Work with key suppliers to expedite purchase orders and communicate updates to scheduling, sales, and customers. For this Role, You Will Need: High School Diploma or GED Previous experience in a customer service or similar role. Experience in a manufacturing environment. Positive and professional demeanor with an outgoing personality. Strong computer skills and a system-savvy approach. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, etc.). Excellent analytical, organizational, and decision-making skills. Strong verbal and written communication abilities. Ability to think on your feet, problem-solve creatively, and propose clear solutions. Must be authorized to work in the United States without current or future sponsorship . Preferred Qualifications that Set You Apart: Associate degree or equivalent experience. Experience working with ERP systems. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. #LI-BC3

National Fuel is currently seeking a Service Specialist for an outstanding career opportunity in our Operations department located at our Erie Service Center located in Erie, PA. National Fuel is proud to have an inclusive workplace where diversity is valued, hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today. The ideal candidate will be self-motivated, have a proven track record of good attendance, and committed to workplace safety. The typical work schedule for this position is Wednesday - Sunday 330pm - 12am and could include overtime. Candidates must possess a valid driver's license with a clean driving record and the ability to drive a small company truck or van. Applicants must live within a 20 - mile radius of the Erie Service Center, located at 255 Wayne Street, Erie PA, or be willing to relocate. PRIMARY RESPONSIBILITIES: * Installing and changing meters, reading meters, and performing collection work * Turn gas on and off and investigate leak complaints * Perform routine maintenance on the pipeline system * Perform routine line locates * Keeps all necessary operating records MINIMUM QUALIFICATIONS: * High school diploma or equivalent * Demonstrated mechanical ability * Excellent customer service/communication skills * Basic literacy is required. Ability to read, accurately interpret and analyze written information as well as legibly prepare written documentation * Basic computer skills needed * The physical capability to walk long distances, work outdoors in all types of weather and the ability to work in and around hazardous and difficult to reach areas PREFERRED QUALIFICATIONS: * Experience in plumbing, heating, and/or air conditioning * Experience operating an excavator * Knowledge of gas appliance operation * Basic computer knowledge for work order documentation ABOUT NATIONAL FUEL: National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA. COMPENSATION AND BENEFITS: This is a position within the Company's collective bargaining unit with an hourly rate of pay starting at $32.69, after 6 months $33.69, and after 1 year $37.12. National Fuel offers a comprehensive benefits package including the following: * Medical and Prescription Drug Coverage · Paid Sick Time · Dental Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Tuition Reimbursement · Company Funded Retirement Savings Account · Life Insurance · Paid Vacation · Flexible Spending Account · Paid Company Holidays · Charitable Giving Programs HOW TO APPLY: The successful candidate will be required to pass a DOT mandated drug test, as well as participate in random drug testing. The DOT maintains a list of banned substances which includes medicinal or recreational marijuana. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by December 26, 2025. Attachments with a .docm extension will not be accepted. Please reference position 25-056PA- Service Specialist in the subject line of your email.

Join One of the Fastest-Growing Remodeling Companies in the U.S! Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment. What You'll Do: Connect with new clients and set inspection appointments Promote our top-rated products and services Engage customers through face-to-face presentations Sharpen your skills in weekly training sessions What We're Looking For: 18+ years old, no experience or education required Strong communication & people skills Confident, motivated, and eager to grow Flexible schedule: weekdays (11-7) & 4 weekends/month Pay & Perks: $17.25-$22/hr base ($25-$35+/hr with bonuses) $65K-$135K+ annual earning potential (no cap, not a commissions position) Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks Company vehicle for fieldwork Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered) Why HGE? We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find A Different Experience.

Job Description Join Our Team as a Customer Service Specialist! Are you passionate about pets and love connecting with people? At Paws 'n Claws PlayCare & Styling S'paw, located in Erie, PA, we're more than just a pet care business-we're a community dedicated to providing top-notch care and a welcoming experience for pets and their owners. If you're looking for a role that combines your love for animals with your knack for customer service, we'd love to meet you! About the Role: Customer Service Specialist As a Customer Service Specialist, you'll be the friendly face and helpful voice that ensures every customer-whether they have two legs or four-feels valued and cared for. From answering questions to assisting with purchases, you'll play a key role in creating a positive experience for our clients. What You'll Do: Key Responsibilities Greet customers warmly and assist with inquiries about our services and products. Provide knowledgeable recommendations on pet care items, food, and treats. Process transactions accurately and efficiently. Schedule services (Styling, PlayCare & Lodging) accurately Maintain a clean and organized boutique to create a welcoming environment. Support the team with additional tasks to ensure smooth day-to-day operations. What We're Looking For: Skills & Qualifications Experience: At least 1 year of experience in customer service or a related field. Communication: Strong interpersonal and communication skills to engage with customers and team members alike. Pet Passion: A genuine love for animals and a desire to help pet owners find the best solutions for their furry friends. Reliability: A dependable team player who thrives in a fast-paced environment. Friendly and Bubbly Personality: We get to know our customers well and our customers get to know us well. Recognizing and matching that customer's energy is a must. Some love to joke - being able to banter back-and-forth with them is both fun and encouraged! Why You'll Love Working Here: Benefits & Perks We believe in taking care of our team as much as we care for our customers and their pets. Here's what we offer: - Free tee-shirts to keep you comfortable and part of the team. - Group dental and vision plans to support your health. - A retirement plan with 3% matching to help you plan for the future. - 20% off food and treats for your own furry friends. - 30% off all other boutique items (excluding flea medication) to spoil your pets and yourself. Our Culture & Values At Paws 'n Claws PlayCare & Styling S'paw, we're all about creating a fun, friendly, and supportive environment-for both our team and our customers. We take pride in our work, value collaboration, and share a deep love for pets. If you're looking for a workplace where you can make a difference and feel like part of a family, this is the place for you. Ready to Join the Pack? If this sounds like the perfect fit for you, we'd love to hear from you! Apply today and take the first step toward a rewarding career with Paws 'n Claws PlayCare & Styling S'paw. Let's make every tail wag and every customer smile-together! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps. Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please! Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506

Job Description Report to: Store Manager Supervise all functions of the retail store and donation center in the absence of the Store Manager and/or Assistant Manager, including overseeing the other customer service supervisors. Utilize staff on duty efficiently - help build a strong and motivated store team. Emphasis on customer service and production. Promote sales growth and attend to store merchandising. Ability to supervise without showing partiality. Aware of store safety and security. Assist customers quickly and courteously with their purchase. Maintain a pleasant environment in the store among customers and store staff at all times. Will be fair-minded but firm in direction. Maintain proper handling of merchandise according to store standards/procedures/policies. Sufficient mathematical skills to use cash register and complete paper work. Will do daily paper work in absence of Store Manager or Assistant Manager. Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately). Must possess a valid driver's license, maintain adequate insurance and pass a background check. Work cooperatively with store management and staff. A good communicator with store management and staff. Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires. Employee will assist in store operation such as stocking shelves, putting inventory away, rotating stock. Help maintain store appearance - maintenance, such as dusting, sweeping as necessary. Employee will adhere to all store policies and procedures closely to assure the smooth, consistent operation of the store. Aware of shrinkage - internal and external. Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs. Employee will have occasional short deadlines and work environment hectic with occasional high stress. Employee will annually review the Code of Ethics to assure departmental compliance with it. Make suggestions for revisions, additions, etc. Employee will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc. EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED A high school diploma or equivalent is required. A minimum of one year retail sales experience is required. HOURS WORKED The employee is normally scheduled on a weekly basis, Sunday through Saturday as scheduled. Part time, up to 29 hours.. NUMBER OF DAYS WORKED May vary, but normally five days a week. OVERTIME HOURS Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company. PHYSICAL DEMANDS For the purpose of determining the frequency of an activity, please refer to the following table: Never: 0% (0 Min. to 6 Min.) Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.) Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.) Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.) STANDING Continuously (67-100%) Surface: Tile, carpet, cement Activity: All aspects of job WALKING Continuously (67-100%) Surface: Tile, carpet, cement Activity: All aspects of job SITTING Occasionally (1-33%) Activity: Paperwork CLIMBING Occasionally (1-33%) Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required. BENDING Occasionally (1-33%) Activity: Normally stocking and display setup. STOOPING/KNEELING: Occasionally (1-33%) Activity: Brief stocking, bagging. Preferred, but not required. REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%) Activity: Textile transfer. TWIST AND TURN: Occasionally (1-33%) Activity: Normally stocking and display setup LIFTING Frequently (34-66%) Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help. CARRYING Frequently (34-66%) Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help PUSH/PULL Frequently (34-66%) Activity: Attend to store merchandise and displays, moving of textile rack and buggy COORDINATION Eye, Hand, Foot Continuously (67-100%) Activity: Performing normal duties of position TALKING/HEARING/SEEING Continuously (67-100%) Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required. MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%) Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May be trained to use a pallet jack and/or tow motor. ENVIRONMENTAL CONDITIONS Indoors 100% Hazards include rolling racks, furniture, and other equipment HAND COORDINATION RIGHT LEFT BOTH FREQUENCY Major Hand X Continuously (67-100%) Fine Manipulation X Frequently (34-66%) Gross Manipulation X Frequently (34-66%) Simple Grasping X Frequently (34-66%) Power Grip X Occasionally (1-33%) Hand Twisting X Occasionally (1-33%) Fingering X Continuously (67-100%)

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Call Center - Switchboard Operator - Onsite, No Remote Work Full benefits including healthcare, 401K, Rewards program and Paid time off Multi-year contract Inbound calls only Second Shift - 3pm-11pm, Thursday, Friday, Saturday, Sunday. 32 hours per week. Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Erie, PA Essential Duties and Responsibilities Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism. Transfer to the appropriate extension or individual accurately. Troubleshoots situations accurately, quickly, and efficiently for customers on the phone. Be comfortable handling calls from a variety of callers under complex and stressful circumstances. Maintain an above average attendance record. Qualifications/Requirements High school diploma required Must have a Real ID Outstanding verbal communication skills (phone etiquette). Detail oriented, ability to multi-task, and highly organized. Prior customer service or call center experience preferred. Strong Microsoft Office skills. Able to work without direct supervision. Previous Military encouraged to apply Must be able to pass an extensive background check

Report to: Store Manager Supervise all functions of the retail store and donation center in the absence of the Store Manager and/or Assistant Manager, including overseeing the other customer service supervisors. Utilize staff on duty efficiently - help build a strong and motivated store team. Emphasis on customer service and production. Promote sales growth and attend to store merchandising. Ability to supervise without showing partiality. Aware of store safety and security. Assist customers quickly and courteously with their purchase. Maintain a pleasant environment in the store among customers and store staff at all times. Will be fair-minded but firm in direction. Maintain proper handling of merchandise according to store standards/procedures/policies. Sufficient mathematical skills to use cash register and complete paper work. Will do daily paper work in absence of Store Manager or Assistant Manager. Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately). Must possess a valid driver's license, maintain adequate insurance and pass a background check. Work cooperatively with store management and staff. A good communicator with store management and staff. Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires. Employee will assist in store operation such as stocking shelves, putting inventory away, rotating stock. Help maintain store appearance - maintenance, such as dusting, sweeping as necessary. Employee will adhere to all store policies and procedures closely to assure the smooth, consistent operation of the store. Aware of shrinkage - internal and external. Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs. Employee will have occasional short deadlines and work environment hectic with occasional high stress. Employee will annually review the Code of Ethics to assure departmental compliance with it. Make suggestions for revisions, additions, etc. Employee will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc. EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED A high school diploma or equivalent is required. A minimum of one year retail sales experience is required. HOURS WORKED The employee is normally scheduled on a weekly basis, Sunday through Saturday as scheduled. Part time, up to 29 hours.. NUMBER OF DAYS WORKED May vary, but normally five days a week. OVERTIME HOURS Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company. PHYSICAL DEMANDS For the purpose of determining the frequency of an activity, please refer to the following table: Never: 0% (0 Min. to 6 Min.) Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.) Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.) Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.) STANDING Continuously (67-100%) Surface: Tile, carpet, cement Activity: All aspects of job WALKING Continuously (67-100%) Surface: Tile, carpet, cement Activity: All aspects of job SITTING Occasionally (1-33%) Activity : Paperwork CLIMBING Occasionally (1-33%) Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required. BENDING Occasionally (1-33%) Activity: Normally stocking and display setup. STOOPING/KNEELING: Occasionally (1-33%) Activity: Brief stocking, bagging. Preferred, but not required. REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%) Activity: Textile transfer. TWIST AND TURN: Occasionally (1-33%) Activity: Normally stocking and display setup LIFTING Frequently (34-66%) Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help. CARRYING Frequently (34-66%) Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help PUSH/PULL Frequently (34-66%) Activity: Attend to store merchandise and displays, moving of textile rack and buggy COORDINATION Eye, Hand, Foot Continuously (67-100%) Activity: Performing normal duties of position TALKING/HEARING/SEEING Continuously (67-100%) Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required. MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%) Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May be trained to use a pallet jack and/or tow motor. ENVIRONMENTAL CONDITIONS Indoors 100% Hazards include rolling racks, furniture, and other equipment HAND COORDINATION RIGHT LEFT BOTH FREQUENCY Major Hand X Continuously (67-100%) Fine Manipulation X Frequently (34-66%) Gross Manipulation X Frequently (34-66%) Simple Grasping X Frequently (34-66%) Power Grip X Occasionally (1-33%) Hand Twisting X Occasionally (1-33%) Fingering X Continuously (67-100%)

Description: Care Coordinator Purpose: The Care Coordinator will provide coordinated care to patients by developing, monitoring, and evaluating interdisciplinary care. Orients and educates patients and their families by meeting them; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements. Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process. Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations. Respects patients by recognizing their rights; maintaining confidentiality. Maintains quality service by establishing and enforcing organization standards. Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Assists all patients through the healthcare system by acting as a patient advocate and navigator. Complete home visits as needed to further evaluate patient needs and home life circumstances. Initiate referrals for services that are assessed as needed. Participates in Patient-Centered Medical Home team meetings and quality improvement initiatives. Supports patient self-management of disease and behavior modification interventions. Contributes to team effort by accomplishing related results as needed. Performs other duties as assigned Education/Skills/Qualifications: Bachelor's Degree in Public Health, Nursing, and Behavioral Sciences preferred or combination of Associates Degree and relevant experience. Self-disciplined, energetic, passionate, innovative One year ambulatory or public health experience is preferred Excellent interpersonal and communication skills required Leadership and organizational skills essential Bilingual especially in Spanish is preferred Computer literate Demonstrate sound judgment, decision-making, and problem-solving skills Knowledge of medical office practices, procedures, and equipment Knowledge of problem-oriented record-keeping Correct English usage, spelling, and grammar Confidence to communicate and outreach to other community healthcare organizations and personnel Knowledge of community resources The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability, or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Part-time Description Café Cooperators are trained to help in a variety of roles for the front-of-house and back-of-house operations of the café including cash handling, stocking shelves, and making various products (juice and smoothies, MTO food, recipes for the Grab & Go, Bakery items, etc.) all while maintaining exceptional customer service. Skills and Abilities Strong communication and listening skills, both face-to-face and over the phone. Strong organizational and decision-making skills and acute attention to detail. Ability to handle multiple demands and difficult situations with tact and diplomacy. Willingness and ability to learn and grow to meet the changing requirements of the job. Working knowledge of POS system. Computer literacy; knowledge of Microsoft Office products (Word, Excel), Google applications Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service Operates the Point-of-Sale system. Takes food orders from customers, submitting them to the kitchen for preparation. Sells and serves beverages (coffee, juice and smoothies) and other products to café customers. Sells and serves baked goods and miscellaneous food items to customers. Educates customers and answers their questions regarding café products including ingredients, preparation, substitutions, allergens, etc. Participates in all sales promotions effectively and efficiently. Maintains efficient, friendly service standards. Food Preparation and Handling Prepares food (juice, smoothies, sandwiches/wraps, soups, Grab & Go items, bakery items, etc.) per established recipes and standards. Follows appropriate Food Safety methods for food preparation (heating, reheating, thawing, chilling, freezing, etc.) Assists in the storing, packaging, and displaying of prepared products, in the department and on the sales floor. Minimizes food waste by following all food preparation and safe handling of food and equipment processes and procedures. Complies with sanitation, personal hygiene, and health standards as established for food handlers. Merchandising Maintains attractive, well-stocked and rotated displays, using FIFO and other established procedures. Ensures that products are properly packed and labeled with correct ingredients, allergens, dates, and prices. Ensures that the department is well-faced, neat, and clean. May assist in quarterly inventory counts. Department Operations Restocks ingredients and café area supplies when necessary. Keeps work area neat and clean at all times; cleans and maintains equipment used in drink/food preparation. Ensures customer facing counters are clean and stocked with supplies. Participates in maintaining the eating areas. Reports potential safety hazards and accidents to the Food Service Manager/Assistant Manager, Bakery Manager, Food Service Shift Lead or other assigned management representative. Informs the manager or manager on duty of any operational inconsistencies. Reports necessary equipment repair and maintenance to supervisor. Maintains daily production records, when applicable. Other Duties The job duties, elements, responsibilities, skills, functions experience, educational factors, requirements, and conditions listed in this are representative only and not exhaustive of the tasks that any employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. Requirements Requirements Flexibility with scheduling, due to store hours. Ability to work well with others in a cooperative environment where teamwork and constant communication are essential. Commitment to superior customer service and providing the highest quality experience possible. Willingness/ability to work in any of the departments within the Café. Maintain positive company morale. Maintains discretion in dealing with confidential information (store, vendors, customers, staff, etc.) Education and Experience H.S. diploma/GED. Some college a plus. Minimum one (1) year experience in a retail or food service/restaurant setting. Combination of education, training and/or experience will be considered. Knowledge of special dietary needs and allergens preferred. Customer service experience in a public-serving position preferred. Knowledge of Microsoft Office (Word, Excel) and Internet applications preferred. Basic knowledge of natural foods and cooperatives preferred. Salary Description Starting rate of $14.00/hour

Offering $16.5 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Offering $16.5 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Business Development Center Agent - Service The Preston Auto Group is currently seeking an Automotive Service BDC Representative to join our Service Concierge Team. Previous experience is preferred, but not required. Ideal candidate is friendly and energetic. In this position you are the face of our dealership! Candidate must be a good listener and good communicator. Candidate must be organized and take down detailed notes for each customer. Candidate must strive for sales and customer service excellence in all they do. Above and beyond for every customer is our standard. Candidate must have a strong will to win and a drive to succeed. Must be focused on achieving or exceeding phone call and appointment goals. And must work well with other team members. Responsibilities: Handle all incoming phone calls, text messages, and emails for our Service Departments Confirm Guests Appointments Maintain and update guest personal and vehicle information Work with customers in a professional, well-spoken manner Proactively customers to schedule an appointment for overdue maintenance that they may be due for Proactively call customers to schedule an appointment for safety recalls they may be due for Meet and exceed all phone call, appointment, and appointment show ratio goals Log all phone calls and appointments in BDC Tracker and log call notes in XTime. Follows BDC scripts and guidelines on calls and emails. Compensation Earn between $13-$16 per hour based on performance & experience Requirements: Prior sales experience preferred Customer service experience preferred Automotive experience preferred Must have excellent phone skills Able to speak clearly and distinctly Organized and good note taker Bilingual (Spanish) is a plus Be a team player to help drive sales Goal driven with the highest level of honesty and integrity Maintain a high level of professionalism CDK and XTime knowledge a plus High school diploma or equivalent Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.