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Truck Service Advisor I
Travelcenters of America 4.5
Customer service assistant job in Erie, PA
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.
Job Summary
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
Have extensive knowledge of the products we sell and the services we provide
Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report; Understand various payment types
Ensure the cleanliness of service counters, showroom, and customer restrooms
Maintain the safety of both our customers and team members
What we'd like to see:
A dedicated individual who works well with others and is excited to be part of our team!
High School Diploma or GED
Good verbal and written communication skills
Previous cashier and customerservice experience; experience in repair or parts shop preferred
Presents self in a professional manner to customers, management, and coworkers.
Strong suggestive selling skills
Basic computer skills
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license
With us, you'll enjoy:
Competitive wages
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On-site meal discounts
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement with company paid training
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit *************************************************************
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Disclaimer
This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
$29k-33k yearly est. 4d ago
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Community Support Professional - Part Time / 1st Shift - Erie Day Program
Barber National Institute 3.8
Customer service assistant job in Erie, PA
Hours: 8:00 am - 4:30 pm, Monday through Friday (3-4 days per week) Join our team as a Community Support Professional in our Licensed Day Program, where you will provide direct support to adults with disabilities in a structured, facility-based environment. In this role, you will help individuals develop daily living skills, participate in engaging activities such as arts and crafts, and work towards personal goals in a safe and supportive environment.
What you'll bring:
A patient, empathetic, and compassionate approach to supporting others.
Strong communication and teamwork skills.
Creativity in planning and facilitating structured events.
What you'll need:
Must be 18 years of age
High School Diploma or GED required
Valid, active driver's license required with good driving history
Ability to meet physical requirements of the role, including assisting with mobility to staying on your feet for extended periods of time.
Pre-hire Clearances: State Police Criminal Record Check, Child Abuse Clearance, FBI Clearance (if you have not lived in PA for the past 2 years).
Ability to pass Medication Administration and CPR/First Aid Certification
A typical day-to-day may include:
Supporting individuals with their daily needs, such as personal hygiene and medication management.
Encouraging participation in social and recreational activities.
Leading structured activities such as arts and crafts, music, and skill-building exercises.
Documenting progress and collaborating with team members using CareLogic.
Ensuring a safe and supportive environment within the facility.
$27k-32k yearly est. 38d ago
Customer Accounts Advisor
Dev 4.2
Customer service assistant job in Erie, PA
Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Aarons
Job DescriptionWe are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customerservice. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.
This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customerservice experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
Sundays off
Employee assistance program
Employee purchase program with exclusive discounts
Physical and financial well-being programs
Tuition reimbursement
Employee Business Resource Groups
401(k) plan with contribution matching
Paid time off, including vacation days, sick days, and holidays
Life and disability insurance
Medical, dental and vision insurance
Paid paternal leave
Stock purchase plans
Pay on Demand
**Benefits vary based on full- and part-time employment status.
About Aaron's
At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregna
$28k-37k yearly est. 60d+ ago
Pennsylvania Customer Service Representatives
National Fuel Gas 4.5
Customer service assistant job in Erie, PA
National Fuel is currently seeking full-time CustomerService Representatives for outstanding career opportunities at our Erie, PACustomer Response Center. National Fuel is proud to have an inclusive workplace where hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today.
Looking for a career change?
Love working with customers?
Looking for a set Monday - Friday schedule?
No call center experience is required.
We are looking for YOU!
PRIMARY RESPONSIBILITIES:
* No weekends or evenings required!
* This position requires employees to attend an instructor guided training course that will last for approximately 12 to 14 weeks. Training will include regular assessments.
* The schedule during training will be Monday - Friday 8:00 a.m. - 4:30 p.m.
* After successful completion of training, the work schedule will be Monday - Friday 9:30 a.m. - 6:00 p.m.
* Work in a fast-paced call center environment that receives thousands of inbound calls each day from utility customers.
* Respond to a large variety of inbound calls which can include but are not limited to emergency calls, account/billing questions, collection issues, meter reads and new service requests.
MINIMUM QUALIFICATIONS:
* High school diploma or equivalent
* Prior experience working in a customerservice focused environment
* Proficient at navigating computer applications and web-based programs
* Exceptional interpersonal skills, an understanding and compassionate nature, and be adept at identifying customer needs in a helpful, patient, and efficient manner
* Proven history of dependability and reliability
PREFERRED QUALIFICATIONS:
* Prior experience with SAP and/or Microsoft Office applications.
ABOUT NATIONAL FUEL:
*
National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA.
COMPENSATION AND BENEFITS:
The rate of pay for this position is $26.40/hr.
National Fuel offers a comprehensive benefits package including the following:
* Medical and Prescription Drug Coverage · Paid Sick Time · Dental & Vision Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Life Insurance · Company Funded Retirement Savings Account · Flexible Spending Account · Paid Vacation & Company Holidays · Charitable Giving Programs
HOW TO APPLY:
Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by January 29, 2026. Attachments with a .docm extension will not be accepted.
Please reference position #26-002PA - PACustomerService Rep in the subject line of your email.
$26.4 hourly Easy Apply 11d ago
Customer Service Specialist
Truck-Lite Company, LLC 4.6
Customer service assistant job in Erie, PA
About Truck-Lite At Truck-Lite Co., LLC, a Clarience Technologies company, we are driven by our C.L.E.A.R. Principles: * Curiosity - Look for a better way as a solutions-oriented problem solver * Leadership - Take ownership and be the catalyst of change
* Enthusiasm - Be motivated and passionate about your work
* Accountability - Deliver on commitments and act with integrity
* Respect - Be present, listen, and engage with inclusive, open, honest, and direct communication
Our customerservice team embraces the SHIFT approach-focusing on delivering exceptional
customer experiences. A CustomerService Specialist will embody the SHIFT mindset, behavior and value
that through customer engagements, actions are taken to build greater relationships that will enhance
our abilities to earn further business opportunities and growth. We are committed to a positive,
solution-driven interaction with every customer.
Essential Job Functions
With or without reasonable accommodation, the successful candidate will:
* Respond to customer inquiries by phone, email, or other communication to provide nontechnical problem resolution.
* Resolve complex or unusual requests and problems that may require a customized response and
communicate solutions or requested information to the customer.
* Analyzes a customer's needs and refers to other services or technical department for follow-up
or additional information as needed.
* Provides updates to other internal teams on customer needs and factors that contribute to
customer satisfaction.
* May be assigned to coordinate and resolve critical problems for customers.
* Uses a customer relationship application or database to record activities and research product
issues/common problems that occur to design consistent solutions.
* Oversee Return Merchandise Authorization (RMA) process.
* Manage order board and work with planning to drive timely delivery of product to customer.
* Uses knowledge expertise of specific product(s) and service(s) to resolve problems, make
process improvements, enhance resources, and increase effectiveness of the overall customer
experience.
* Manage customer portals to obtain PO's, RMA information, order changes, debits, etc.
* Analyze and process debits and credit requests.
* Coordinate planning efforts to resolve customer issues and order problems to develop
solutions.
* Process orders through email, EDI, Demand Scheduling, web, fax, and phone. Handle any
rejections by contacting the customer directly and then processing through JDE.
* Analyze order maintenance opportunities based upon line fill and Customer needs, then take
appropriate action for best results.
* Position requires compliance with the Technology Control Plan and the Federal Export and
Control Policy established for the Corporate
Qualifications
* Requires high school diploma or equivalent.
* Preferred 2-year college degree or higher.
* Previous customerservice experience preferred.
* Excellent communicating and interpersonal skills are a must, must be self-motivated, good
decision-making skills and the ability to adapt/change quickly.
* Working knowledge of Microsoft Office products
Equal Opportunity & Accessibility
Truck-Lite Co., LLC. is an Equal Opportunity Employer, committed to a culturally diverse workforce. We
do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national
origin, disability, or veteran status.
Reasonable Accommodation Statement
If you require reasonable accommodation to complete any part of the application process or to perform
essential job functions, please contact Cindy Franklin, Human Resources Manager at *********************** or ************. We are committed to ensuring equal access and opportunity for all applicants.
Additional Information
Due to ITAR and EAR regulations, all candidates must be classified as a "U.S. Person," which includes U.S.
citizens, permanent legal residents (green card holders), or protected individuals (refugee/asylum
status).
$30k-37k yearly est. Easy Apply 11d ago
Customer Service Associate
Variety Stores LLC
Customer service assistant job in Erie, PA
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$25k-33k yearly est. 3d ago
Customer Service Attendant
Careers Opportunities at AVI Foodsystems
Customer service assistant job in Erie, PA
AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of CustomerService Attendant.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations
Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods
Place stock on shelves or racks in vending machines or coolers
Ensure the refrigeration of all cold food products
Oversee the ordering of merchandise and control inventory
Collect unsold and stale merchandise
Collect money, including coins and bills, from machines
Communicate positively with customers by making eye contact and smiling
Perform routine maintenance and sanitation of machines
Maintain clean vending areas
Requirements:
Outgoing personality with the skills to promote products
Ability to work both independently and as part of a team
Excellent organization and time management skills
Ability to speak effectively to customers and employees
Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals
Benefits:
Flexible schedule with a work/life balance
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Free meals and snacks/beverages
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$23k-32k yearly est. 60d+ ago
Insurance Account Manager/Commercial Lines Customer Service Agent
Loesel-Schaaf Insurance Agency
Customer service assistant job in Erie, PA
Full-time Description
Join Our Growing Team as a Commercial Lines Account Manager!
We are expanding and looking for a skilled Commercial Lines Account Manager to join us full-time. The ideal candidate will hold a current Property & Casualty (P&C) Insurance license and have at least 2 years of experience specializing in Commercial Accounts.
Responsibilities:
Service/Manage a Designated Book of Business: Analyze client needs, answer questions regarding coverage and billing, advise clients on leveraging products/services based on their unique needs, and obtain necessary information and documentation from new and existing clients.
Provide Technical Support and Collaboration: Work closely with producers to assist clients and achieve the agency's strategic business goals.
Maintain Relationships with Carrier Underwriters: Obtain quotes, endorsements, and other necessary documentation.
Produce Relevant Documentation: Create binders, certificates, policies, endorsements, ID cards, and other related items.
Prepare Proposals: Develop renewal and new business proposals.
Assist with Claims: Help clients submit first reports of claims and follow up on claim status, keeping clients informed throughout the process.
Requirements
Required Skills
Proficiency in MS Office: Expertise in Word, Excel, Outlook, and PowerPoint.
Adaptability: Ability to learn and utilize other software programs as needed.
CustomerService Excellence: Strong people skills with a passion for providing exceptional service.
Communication Skills: Professional verbal and written communication abilities.
Decision Making and Analytical Thinking: Independent decision-making skills and strong analytical thinking.
Time Management: Excellent time-management and prioritization skills, with a high level of accuracy and attention to detail.
Follow-Up: Task-oriented follow-up skills.
Qualifications:
Current P&C Insurance License: Specializing in Commercial Accounts.
Experience: Over 2 years of proven experience in P&C insurance sales and service.
Product Knowledge: In-depth understanding of commercial insurance products and markets.
Technical Expertise: Comprehensive technical knowledge of various insurance forms and risk alternatives.
Procedural Knowledge: Familiarity with insurance rating and underwriting procedures.
About Loesel-Schaaf:
Loesel-Schaaf Insurance Agency, Inc. is an independent, multi-line insurance agency committed to understanding our clients' needs. We leverage cutting-edge strategies and continuously adapt our product and service portfolio to meet evolving market demands, ensuring we deliver value and uphold our promises.
With nearly 100 years of service to local, regional, and national clients, we pride ourselves on our long-standing employee tenure, with many team members having 15, 20, and even 25+ years with us. Our work culture fosters teamwork and a family-like atmosphere.
Benefits:
Medical, Dental, Vision, Life, and Disability Insurance
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Voluntary Coverages
Participation in our fully-funded retirement program
OTHER RELEVANT REMARKS:
This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.
Salary Description Based on experience
$23k-30k yearly est. 60d+ ago
Customer Service Agent
Agility Marketing
Customer service assistant job in Erie, PA
Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career.
Job Description
We have immediate openings for CustomerService Agents, Management Trainees and Inside Sales Reps.
Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please!
Additional Information
Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k).
Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506
$23k-30k yearly est. 60d+ ago
All Position - Sales, Customer Retentions, Delivery Specialists
Arona Home Essentials 3.8
Customer service assistant job in Dunkirk, NY
Give us a Year - We will give you a Career!
At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like CustomerService? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a “Yes!”, then we may have the perfect role for you!
Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it!
Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico.
Included is a comprehensive benefits package that includes:
· How would you like to have Sundays off? Yes, every Sunday we are closed!
· Paid time off including vacation, personal days, and holidays
· Medical, Dental, Vision, Short Term Disability
· Company paid Long-Term Disability and Life Insurance
· Employee Assistance Plan
· 401k Plan with a company match
· Bonus & commission opportunities paid monthly!
· Ongoing training and development
· A family friendly work environment
· Rewards for service
Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you!
General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily!
Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages.
Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customerservice program and store merchandising.
Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system.
Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal.
Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required.
Education and Experience
· Must have a high school diploma or equivalent or at least 1 year of working experience
Required Skills and Competencies
· Must have a valid state driver's license and safe driving record
· Must be 18 years of age or older
· Bi-lingual is a PLUS!
Physical Requirements
· Positions routinely require lifting, loading, and “dollying” merchandise over fifty pounds
You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation.
EEOC Statement
Arona Home Essentials s is an Equal Opportunity Employer
$33k-38k yearly est. 60d+ ago
Customer Service Representative
Fastsigns 4.1
Customer service assistant job in Erie, PA
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS CustomerService Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$28k-34k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Channellock Inc. 3.5
Customer service assistant job in Meadville, PA
Requirements
Job Requirements:
High school diploma and 5 years of business experience, preferably in a customer facing role.
Strong communication skills, including active listening skills, conflict resolution, and clear articulation.
Strong understanding of EDI standards and protocols.
Ability to solve problems, alleviate conflicts, and escalate tactfully.
Proficient in Microsoft Office suite and Netsuite.
$30k-33k yearly est. 11d ago
Customer Services Representative
Ineos Pigments
Customer service assistant job in Ashtabula, OH
At INEOS Pigments, we value our people's contribution in making us one of the largest producers of titanium dioxide in North America. Providing numerous products and services to industries around the globe, from coatings to plastics to paper and other end-uses, we invest in employee development and offer a wide range of career opportunities, offering everyone the chance to broaden their experience and build a professionally rewarding career.
About the Role
In this role, you will manage all the facets of customer relationships to ensure that defined and agreed to customer needs are met. Direct relations between external customers and Commercial, Credit, and Transportation/Warehousing personnel. Manages more complex accounts, which may include export, import, and consignment accounts. Provide guidance to less experienced customerservice representatives for complex items. Assures that all activities comply with customs and transportation guidelines aligned with the country of destination.
. About You:
Relevant BS or BA degree desired or equivalent experience
Minimum 2 to 5 years of experience in export customerservice function, manufacturing-oriented preferred, with knowledge of customs and shipping documentation requirements.
Proficiency in SAP or comparable software system desired
Demonstrated ability in detail-oriented functions, with communication and export documentation
Demonstrated leadership skills and ability to interact clearly and efficiently with customers, freight forwarders, shippers, and internal business functions.
Demonstrated dedication to meeting internal and external customers' expectations while maintaining effective relationships with customers
Strong written and verbal communication compete
Computer literacy- basic knowledge of MS Office (Word, Excel, and PowerPoint)
Ability to work with multi-disciplinary teams and across different locations
Specific Job Responsibilities:
Processes the most complex customer orders, inquiries, and complaints covering items or products ordered with deep expertise
Maintains ongoing relationships with key customers and commercial staff
Utilizes knowledge of products, product availability, sales territories, and individual customers to provide a communication link to customers
Records and processes orders and inquiries received by fax, telephone, and electronic mail.
Provide pricing, availability, and schedule information within established guidelines.
Work with freight forwarders to schedule shipments by ocean vessel to meet customer requirements
Provides accurate and timely export fillings LC's and customer documentation
Provides pricing, availability, and schedule information within the established guidelines.
Researches and obtain a resolution of customer issues.
Serves as the communications link between customers and sales staff to assure responsiveness
Provides guidance and assistance to new and less experienced staff
Our Ashtabula, Ohio Complex, consisting of two plants just south of Lake Erie, is a state of the art manufacturing complex with leading technology and more than 45 years of manufacturing excellence.
INEOS Pigments offers a competitive salary with an annual bonus and a comprehensive benefits package, including paid time off, medical, dental, vision, short-term disability, long-term disability with the buy-up option, basic life & AD&D insurance with a buy-up option for self and dependents, 401(k) with company match.
EOE M/F/Vet/Disabled
Read about "EEO is the Law"
$28k-36k yearly est. 48d ago
Environmental Services Associate
Power Wellness 3.6
Customer service assistant job in Erie, PA
Position Title: Environmental Services Associate Location: LECOM Medical Fitness & Wellness Center Type: Part Time Summary: Join our team of full time and part-time staff at LECOM Medical Fitness & Wellness Center. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business.
The Environmental Services Associate is responsible for maintaining the facility with consistent superior standards of order, cleanliness and safety.
Essential Duties and Responsibilities: 1. Respond to customer requests for locker assistance. 2. Maintain the highest level of integrity and honesty when entering customer lockers. 3. Maintain locker rooms through routine cleaning as prescribed. 4. Refill all locker room toiletries and supplies as required. 5. Monitor locker room area including sauna, steam room, and whirlpool for customer cleanliness and maintenance issues. 6. Clean and sanitize the floors and surfaces in all areas of the facility as directed. 7. Operate automatic washers and dryers. Wash, dry and fold linens, including repetitive stooping, pulling and twisting to move wet linens from washer to dryer. 8. Replenish towels throughout the center as needed. 9. Empty trash, replace liners, break down and throw out used boxes. 10. Accept deliveries properly and locate stock to designated areas. 11. Help set up conference rooms. 12. The ability to lift wet linens and cleaning supplies up to 25 lbs. 13. The ability to be flexible and accommodating as it relates to center hours and work schedules. 14. Must meet all safety requirements and certifications necessary to perform job duties. 15. Demonstrate complete knowledge of emergency and safety procedures and confidence communicating with EMS. 16. Other duties as assigned.
Qualifications: • High School diploma or GED preferred. • Minimum 6 months of related experience or training preferred. • CPR/AED certification required within 90 days of hire (provided by Power Wellness). • Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner. • Ability to multi-task and maintain a controlled and professional demeanor.
$22k-28k yearly est. 15d ago
Customer Service Rep(03350) - 936 E 2nd St
Domino's Franchise
Customer service assistant job in Jamestown, NY
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-39k yearly est. 12d ago
Service BDC Representative
Preston Automotive Group 4.0
Customer service assistant job in Erie, PA
Business Development Center Agent - Service
The Preston Auto Group is currently seeking an Automotive Service BDC Representative to join our Service Concierge Team. Previous experience is preferred, but not required. Ideal candidate is friendly and energetic. In this position you are the face of our dealership! Candidate must be a good listener and good communicator. Candidate must be organized and take down detailed notes for each customer. Candidate must strive for sales and customerservice excellence in all they do. Above and beyond for every customer is our standard. Candidate must have a strong will to win and a drive to succeed. Must be focused on achieving or exceeding phone call and appointment goals. And must work well with other team members.
Responsibilities:
Handle all incoming phone calls, text messages, and emails for our Service Departments
Confirm Guests Appointments
Maintain and update guest personal and vehicle information
Work with customers in a professional, well-spoken manner
Proactively customers to schedule an appointment for overdue maintenance that they may be due for
Proactively call customers to schedule an appointment for safety recalls they may be due for
Meet and exceed all phone call, appointment, and appointment show ratio goals
Log all phone calls and appointments in BDC Tracker and log call notes in XTime.
Follows BDC scripts and guidelines on calls and emails.
Compensation
Earn between $13-$16 per hour based on performance & experience
Requirements:
Prior sales experience preferred
Customerservice experience preferred
Automotive experience preferred
Must have excellent phone skills
Able to speak clearly and distinctly
Organized and good note taker
Bilingual (Spanish) is a plus
Be a team player to help drive sales
Goal driven with the highest level of honesty and integrity
Maintain a high level of professionalism
CDK and XTime knowledge a plus
High school diploma or equivalent
Benefits
Health, Dental & Vision Insurance
401K with Employer Match
Paid Uniforms
Paid Time Off
Paid Training
Employee Pricing on New Vehicles
Free Access to the Preston Auto Fitness Center
About Us
Automotive News Top 150 Dealer Group
Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.
$13-16 hourly 60d+ ago
Service Advisor
AM Ford 4.3
Customer service assistant job in Jefferson, OH
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customersService Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$30k-38k yearly est. Auto-Apply 60d+ ago
Customer Service Attendant, Full-time
Careers Opportunities at AVI Foodsystems
Customer service assistant job in Erie, PA
AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of CustomerService Attendant, Full-time.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations
Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods
Place stock on shelves or racks in vending machines or coolers
Ensure the refrigeration of all cold food products
Oversee the ordering of merchandise and control inventory
Collect unsold and stale merchandise
Collect money, including coins and bills, from machines
Communicate positively with customers by making eye contact and smiling
Perform routine maintenance and sanitation of machines
Maintain clean vending areas
Requirements:
Outgoing personality with the skills to promote products
Ability to work both independently and as part of a team
Excellent organization and time management skills
Ability to speak effectively to customers and employees
Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals
Benefits:
Flexible schedule with a work/life balance
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Free meals and snacks/beverages
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$23k-32k yearly est. 60d+ ago
Customer Service Agent
Agility Marketing
Customer service assistant job in Erie, PA
Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description
We have immediate
openings for CustomerService
Agents, Management Trainees
and Inside Sales Reps.
Apply now at
*************************
or stop in at 2323 West 38th Street
Monday through Friday 10 to 4.
No Phone Calls Please!
Additional Information
Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k).
Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506
$23k-30k yearly est. 9h ago
All Position - Sales, Customer Retentions, Delivery Specialists
Arona Home Essentials 3.8
Customer service assistant job in Dunkirk, NY
Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like CustomerService? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a "Yes!", then we may have the perfect role for you!
Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it!
Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico.
Included is a comprehensive benefits package that includes:
* How would you like to have Sundays off? Yes, every Sunday we are closed!
* Paid time off including vacation, personal days, and holidays
* Medical, Dental, Vision, Short Term Disability
* Company paid Long-Term Disability and Life Insurance
* Employee Assistance Plan
* 401k Plan with a company match
* Bonus & commission opportunities paid monthly!
* Ongoing training and development
* A family friendly work environment
* Rewards for service
Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you!
General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily!
Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages.
Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customerservice program and store merchandising.
Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system.
Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal.
Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required.
Education and Experience
* Must have a high school diploma or equivalent or at least 1 year of working experience
Required Skills and Competencies
* Must have a valid state driver's license and safe driving record
* Must be 18 years of age or older
* Bi-lingual is a PLUS!
Physical Requirements
* Positions routinely require lifting, loading, and "dollying" merchandise over fifty pounds
You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation.
EEOC Statement
Arona Home Essentials s is an Equal Opportunity Employer
How much does a customer service assistant earn in Millcreek, PA?
The average customer service assistant in Millcreek, PA earns between $24,000 and $39,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Millcreek, PA