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  • Customer Service Representative- 5

    Bluewater Market 4.0company rating

    Customer service assistant job in Goose Creek, SC

    Now Hiring: Customer Service Representative (Cashier) Goose Creek, SC Full-Time & Part-Time Shifts Available | Competitive Pay Are you friendly, dependable, and enjoy helping others? Bluewater is hiring Customer Service Representative to join our store teams. As the face of Bluewater, you'll play a key role in delivering fast, friendly service while helping keep our stores clean, safe, and welcoming for every guest. Whether you're new to retail or have prior experience, we provide training, support, and opportunities to grow within our organization. About the Role At Bluewater, customer service is at the heart of everything we do. As a Customer Service Representative, you'll greet guests, assist with purchases, maintain store cleanliness, and support daily operations. You'll work closely with your team to ensure a positive shopping experience and a safe environment for both guests and coworkers. This role is ideal for individuals who enjoy multitasking, working with the public, and being part of a fast-paced, team-oriented environment. Responsibilities Greet customers promptly and provide friendly, courteous service Operate a cash register accurately, handling cash, checks, and other payment types Count back change accurately and follow all cash-handling procedures Handle customer questions or concerns professionally and respectfully Maintain a clean, safe, and organized store environment Stock shelves, coolers, freezers, and gas island service areas Prepare coffee and maintain fountain and beverage equipment Clean counters, shelves, restrooms, floors, gas pumps, and outdoor areas Assist with meeting mystery shop and customer service standards Communicate effectively and work cooperatively with team members Perform additional duties as assigned by store management (Note: This is not intended to be a complete list of job functions. Responsibilities listed may be modified to fit business needs.) Benefits (Full-Time Employees) Medical, Dental, and Vision Insurance Fuel Discount Program - 25 cents off per gallon Short- & Long-Term Disability Plans Voluntary Life Insurance 401(k) with Company Match Additional Voluntary Benefits Training & Advancement Opportunities Why Join Bluewater? We're more than a convenience store- we're a team that values reliability, service, and growth. If you're looking for a workplace where your contributions matter and opportunities are available, Bluewater is the place for you. Apply today and become part of a team that serves our community with pride. Equal Opportunity Statement Bluewater is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law. Requirements High school diploma or GED preferred Must be able to work flexible schedules, including nights, weekends, and holidays Ability to multitask in a fast-paced environment Willingness to cross-train and work in multiple areas as needed Strong communication and customer service skills Background check required
    $23k-30k yearly est. 5d ago
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  • Customer Satisfaction Leader

    Preferred Appliance Sales and Repair-APS

    Customer service assistant job in Summerville, SC

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Employee discounts Opportunity for advancement Paid time off Health insurance Customer Satisfaction Leader Join the Best Team in the Business! Preferred Appliance Sales and Repair Summerville, SC At Preferred Appliance Sales and Repair, we dont just sell applianceswe deliver an experience. Were growing fast and looking for an enthusiastic, people-focused Customer Satisfaction Leader to be the voice of our company and the reason our customers keep coming back. If you're the kind of person who thrives on making people happy, pays attention to the details, and believes that communication is key to great service, this is the opportunity for you. What Youll Do: Call customers the day after delivery to ensure their satisfaction Answer incoming calls and return missed calls promptly Respond to customer emails and website inquiries Follow up with potential buyers to assist with their purchasing journey Resolve customer concerns with professionalism and care Be the bridge between our team and the customer to ensure a five-star experience every time What Were Looking For: A great communicator whos confident and friendly on the phone and in writing Highly organized and able to juggle multiple conversations and tasks at once Detail-oriented, dependable, and proactive Someone who takes pride in helping others and goes the extra mile to solve problems Experience in customer service, sales, or retail is a plus, but not required for the right person Why Preferred Appliance? Weekly pay Paid time off and holiday pay Employee discounts Sundays offguaranteed Matching retirement plan A positive, supportive team environment where your work truly matters Growth opportunities with a company that values your contribution This isnt just another customer service job. This is your chance to be a key part of something biggera company that values people, both customers and employees alike. If you're ready to make a real impact and grow with a business thats redefining retail and repair, we want to hear from you. Apply today and become part of the Preferred Appliance family.
    $91k-142k yearly est. 11d ago
  • Lead Airport Agent - Customer Service

    Envoy Air Inc. 4.0company rating

    Customer service assistant job in Charleston, SC

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Provide efficient, friendly service to all of our customers Promote and sell air travel with American Eagle and American Airlines and/or one of our contracted carriers Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times Complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability, and in-flight supplies Determine flight close-out time and prepare, complete, and check various flight forms for accuracy Conduct agent observations and associate activities Administers local training programs and is responsible for scheduling, manpower utilization as well as maintaining a safe, dependable and consistent operation Maintains supplies and inventory control logs Prepares customer correspondence, investigates discrepancies, and compiles statistical data for reports Assist management in the completion of administrative duties and to acts as a company representative when assigned In this role the employee may be subject to engine fumes, vehicle emissions, dust, and engine noise Responsible for standing, using finger dexterity, typing, climbing, and descending stairs numerous times a day Check baggage and parcels weighing up to 75 lbs. which involves carrying, bending, lifting, and turning Meet arriving aircraft by standing to operate a mobile mechanical jet-bridge with a length of up to 110 ft. and weighing approximately 57,000 lbs It is required that the agent can use depth perception and peripheral vision to extend and position jet-bridge observing all stationary and moving vehicles in the immediate area Open and close aircraft cabin doors, without assistance, by pushing, pulling, reaching, bending and twisting Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs. Must be customer focused, detail oriented, and interested in the airline industry Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Possess the legal right to work in the United States Demonstrated ability to communicate verbally and in writing Strong organizational, interpersonal, negotiation, and leadership skills preferred Above average attendance preferred Ability to read, write, fluently speak, and understand Spanish (in some locations) preferred One year of customer service experience preferred Prior training and/or curriculum development experience preferred Experience using Word and Excel preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled We can recommend jobs specifically for you! Click here to get started.
    $35k-41k yearly est. Auto-Apply 29d ago
  • Customer Service Administrator

    Logfret 3.9company rating

    Customer service assistant job in North Charleston, SC

    LogFret seeks an experienced Customer Service Rep. to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. Assisting in the Customer Service Operatives daily, including coordinating works to Open Market and liaising with the Customer Service Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required. Responsibilities: Provide exceptional customer service internally and externally. Manage switchboard and answer or direct incoming phone calls. Assist with granting site access and updating usernames and passwords for clients. Provide information to customers via phone and email. Use various systems, software, and support tools efficiently. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meet deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have 1 years of proven customer service experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industry's best digital freight solution, taking businesses to the next level.
    $30.5 hourly 60d+ ago
  • Customer Success Development Representative (CSDR)

    Connecteam

    Customer service assistant job in Charleston, SC

    Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. About the Role As a Customer Success Development Representative (CSDR) at Connecteam, you'll play a critical role in shaping our customers' first experience after purchase. This is a post-sale, customer-focused role. You'll work exclusively with new paying customers, reaching out as soon as they convert to schedule their first onboarding session with our Customer Success onboarding team. Your mission is to ensure customers get started the right way, understanding their needs, positioning the value of onboarding, and setting them up for long-term success with Connecteam. What You'll Do Proactively reach out to new paying customers via phone, email, and text to schedule their first onboarding session Manage your pipeline in HubSpot CRM, keeping records accurate and up to date Review customer details in HubSpot to understand their business, use case, and how to tailor each conversation Book onboarding sessions for the Customer Success onboarding team, ensuring smooth and accurate handoffs Follow a structured outreach and call script while confidently handling basic questions and objections Partner closely with the Customer Success onboarding team to share feedback, improve processes, and optimize customer handoffs Increase engagement with new paying customers to ensure the majority successfully connect with the onboarding team. What You'll Bring High motivation, strong work ethic, and a willingness to learn Comfort speaking with customers over the phone and building rapport Strong communication skills and the ability to follow a script while sounding natural and confident Ability to understand customer needs and explain the value of onboarding in a clear, friendly way Organized and detail-oriented, with the ability to manage tasks and pipeline activity in a CRM A quick learner who thrives in a fast-paced startup environment Resilience and adaptability when handling objections or unresponsive customers No prior SaaS or sales experience required, we'll got you! Comfortable working US business hours: Monday-Friday, remotely - MUST Joining Connecteam Is The Smart Move We build our people up. Every team member is treated as a long-term investment, with ongoing training and development. We make an impact. Our platform helps businesses communicate, operate, and manage their deskless workforce effectively. We get the job done. We're passionate, driven, and focused on delivering real value to our customers. We have fun. From weekly happy hours to holiday parties, we enjoy working together (and good food, of course). Everyone is welcome. We're committed to creating a supportive, inclusive environment where everyone can thrive. Benefits: Medical, dental, vision coverage Paid time off for vacation, sick days. 401k Salary: $60,000 USD
    $60k yearly Auto-Apply 13d ago
  • HP Customer Sales Representative

    2020Companies

    Customer service assistant job in Mount Pleasant, SC

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. #TAYNP Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 22d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service assistant job in Charleston, SC

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-31k yearly est. 9d ago
  • Customer Service Supervisor/Human Resources Recruitment Coordinator

    Brightspring Health Services

    Customer service assistant job in Charleston, SC

    Our Company All Ways Caring HomeCare in Charleston, SC The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $16.00 - $20.00 / Hour
    $16-20 hourly Auto-Apply 11d ago
  • Customer Satisfaction Leader

    APS 4.1company rating

    Customer service assistant job in Summerville, SC

    Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Employee discounts Opportunity for advancement Paid time off Health insurance Customer Satisfaction Leader - Join the Best Team in the Business! Preferred Appliance Sales and Repair - Summerville, SC At Preferred Appliance Sales and Repair, we don't just sell appliances-we deliver an experience. We're growing fast and looking for an enthusiastic, people-focused Customer Satisfaction Leader to be the voice of our company and the reason our customers keep coming back. If you're the kind of person who thrives on making people happy, pays attention to the details, and believes that communication is key to great service, this is the opportunity for you. What You'll Do: Call customers the day after delivery to ensure their satisfaction Answer incoming calls and return missed calls promptly Respond to customer emails and website inquiries Follow up with potential buyers to assist with their purchasing journey Resolve customer concerns with professionalism and care Be the bridge between our team and the customer to ensure a five-star experience every time What We're Looking For: A great communicator who's confident and friendly on the phone and in writing Highly organized and able to juggle multiple conversations and tasks at once Detail-oriented, dependable, and proactive Someone who takes pride in helping others and goes the extra mile to solve problems Experience in customer service, sales, or retail is a plus, but not required for the right person Why Preferred Appliance? Weekly pay Paid time off and holiday pay Employee discounts Sundays off-guaranteed Matching retirement plan A positive, supportive team environment where your work truly matters Growth opportunities with a company that values your contribution This isn't just another customer service job. This is your chance to be a key part of something bigger-a company that values people, both customers and employees alike. If you're ready to make a real impact and grow with a business that's redefining retail and repair, we want to hear from you. Apply today and become part of the Preferred Appliance family. Compensation: $16.00 - $20.00 per hour
    $16-20 hourly Auto-Apply 60d+ ago
  • Customer Service Supervisor/Human Resources Recruitment Coordinator

    All Ways Caring Homecare

    Customer service assistant job in Charleston, SC

    Job Description in Charleston, SC The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. Responsibilities Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required
    $27k-40k yearly est. 12d ago
  • Customer Service Agent - BDC Rep

    Baker GMC

    Customer service assistant job in Charleston, SC

    Job DescriptionDescription: Summary: Business Development Center Representatives are responsible for lead generation activities in support of the company's sales and service goals. Experience in either a Call Center, Customer Service or an Automobile Business Development Center environment is preferred. You'll be responsible for answering inbound service calls setting appointments ~ and other service related activates in support of the business. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales or service appointments. Log ALL customer comments into CRM system. Re-schedule “no-show" customer appointments. Follow-up with appropriate departments to determine if the appointment was kept and what the outcome was. Schedule future contact as needed. Purify and update customer changes in database. Contact current customer base on current marketing incentives. Respond to customer website request (internet inquiries). Contact internet clients via e-mail and phone to schedule an appointment. Notify necessary departments to inform of appointments set. Forward ANY customers concerns to the correct department Manager and follow-up. Job Requirements Pleasant and engaging phone person Dealership experience preferred Call Center experience a plus Strong phone and written customer communication skills Proven track record Strong record of positive Customer Satisfaction results Team-oriented Submit to and successfully complete background check and pre-employment drug test Valid driver's license with good driving record Competitive Salary / Commission, Health, Vision, Dental, 401 K match, Employee discounts. Job Types: Full-time, Part-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Education: High school or equivalent (Preferred) Experience: BDC / Call Center: 1 year (Preferred) License/Certification: Driver's License (Required) Work Location: In person Requirements: Pleasant and engaging phone person Dealership experience preferred Call Center experience a plus Strong phone and written customer communication skills Proven track record Strong record of positive Customer Satisfaction results Team-oriented Submit to and successfully complete background check and pre-employment drug test Valid driver's license with good driving record
    $20k-27k yearly est. 9d ago
  • Reservation / Dispatch Agent

    GCT 4.2company rating

    Customer service assistant job in North Charleston, SC

    MISSION STATEMENT Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is. POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures. KEY RESPONSIBILITIES Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed REQUIRED KNOWLEDGE & SKILLS Excellent customer service and ability to work under pressure required Ability to sit for extended periods required Attention to detail required Geographical knowledge of the Charleston area, attractions, and history Solid proficiency in English EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE Education: High School Diploma or equivalent preferred Experience: 1-3 years related experience preferred Certification/Licensure: N/A
    $26k-32k yearly est. 60d+ ago
  • Customer Experience Coordinator P/T

    Marshalls of Ma

    Customer service assistant job in North Charleston, SC

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 7250 Rivers Avenue Location: USA Marshalls Store 1629 North Charleston SCThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 6d ago
  • Customer Service Associate

    Precision Tune Auto Care

    Customer service assistant job in Goose Creek, SC

    Customer Service Professional At Precision Tune Auto Care we have been locally owned and operated since 1979, we are committed to providing reliable services with a focus on exceptional customer care. We believe that our customers deserve not only expert work but also a welcoming, trustworthy, and professional experience from start to finish. Position Overview: We are seeking a Service Writer with strong customer service and hospitality skills. This role is the first point of contact for our customers, both in person and over the phone. We are not requiring automotive experience. The Service Writer is responsible for creating a positive experience by listening to customer needs, clearly explaining services, and ensuring smooth communication between the customer and the technician team. What We Offer: Competitive pay with performance-based incentives. Health, dental, and vision benefits. Paid time off and holidays. Ongoing training and career growth opportunities. A supportive, team-oriented workplace culture. Responsibilities: Greet customers warmly and provide professional, friendly service. Listen carefully to customer concerns and document repair/service requests. Communicate clearly and simply about recommended services, costs, and timelines. Answer phone calls and schedule appointments with courtesy and professionalism. Serve as a bridge between customers and technicians to ensure accurate, timely work. Provide status updates and follow up to keep customers informed. Help maintain a clean, organized, and welcoming front office. Support store sales goals through excellent service and customer retention. Qualifications: Previous experience in customer service, hospitality, or retail preferred. (Automotive not required) Strong communication and listening skills. Positive attitude and professional appearance. Strong organizational and multitasking skills. Basic computer and point-of-sale knowledge. Valid driver's license required. Precision Tune Auto Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service assistant job in Goose Creek, SC

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-31k yearly est. 1d ago
  • Customer Service Associate

    Precision Tune Auto Care-6441 Tune, Inc.

    Customer service assistant job in Goose Creek, SC

    Job Description Customer Service Professional At Precision Tune Auto Care we have been locally owned and operated since 1979, we are committed to providing reliable services with a focus on exceptional customer care. We believe that our customers deserve not only expert work but also a welcoming, trustworthy, and professional experience from start to finish. Position Overview: We are seeking a Service Writer with strong customer service and hospitality skills. This role is the first point of contact for our customers, both in person and over the phone. We are not requiring automotive experience. The Service Writer is responsible for creating a positive experience by listening to customer needs, clearly explaining services, and ensuring smooth communication between the customer and the technician team. What We Offer: Competitive pay with performance-based incentives. Health, dental, and vision benefits. Paid time off and holidays. Ongoing training and career growth opportunities. A supportive, team-oriented workplace culture. Responsibilities: Greet customers warmly and provide professional, friendly service. Listen carefully to customer concerns and document repair/service requests. Communicate clearly and simply about recommended services, costs, and timelines. Answer phone calls and schedule appointments with courtesy and professionalism. Serve as a bridge between customers and technicians to ensure accurate, timely work. Provide status updates and follow up to keep customers informed. Help maintain a clean, organized, and welcoming front office. Support store sales goals through excellent service and customer retention. Qualifications: Previous experience in customer service, hospitality, or retail preferred. (Automotive not required) Strong communication and listening skills. Positive attitude and professional appearance. Strong organizational and multitasking skills. Basic computer and point-of-sale knowledge. Valid driver's license required. Precision Tune Auto Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $23k-31k yearly est. 9d ago
  • Customer Sales Rep II

    Palmetto State Armory L

    Customer service assistant job in Summerville, SC

    JOB PURPOSE Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience. DUTIES AND RESPONSIBILITIES Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel. Provide outstanding customer service. Greet customers in a timely matter as they approach your work area. Resolve customer issues to the best of your ability. Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc. Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy. Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision. Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction. Efficiently close sales to meet overall store sales goals. Reports directly to store manager but frequently given daily duties or instruction from the Department Lead. A commitment to following directions is required. All other duties as assigned. QUALIFICATIONS High school diploma or GED 2 years previous gun counter sales or customer service experience working with e4473. Working knowledge of ATF Form 4473 (paper form). Working knowledge of Orchid eBound Kiosk. Complete understanding of FBI National Instant Background Check System (NICS) process. Strong problem-solving skills, and able to deal with high customer volume. High attention to detail Cash handling and previous cash register experience is a plus. Strong interpersonal skills, including effective communication both orally and written. Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way. Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization. WORKING CONDITIONS This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time. PHYSICAL REQUIREMENTS Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70 lb, climbing, stooping and sitting. Must be at least 18 years old. DIRECT REPORTS Not Applicable. Must be at least 18 years old. Export Control Compliance Notice This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.
    $29k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service Supervisor

    Mainocean Carolinas

    Customer service assistant job in Summerville, SC

    Are you tired of feeling like just a number at work? At MainOcean, we believe work should be more than just a job ~ it should feel like a second home. We pride ourselves on offering a family-style environment where every team member is a valued contributor and shares a commitment to excellence. With over 100 years of combined expertise across three generations, our business stands as a cornerstone in logistics and transport throughout the Southeast and Gulf Coast. We excel in providing innovative supply chain solutions through our integrated network of warehouses, ports, and transportation services. Come join our passionate team and experience a dynamic, collaborative environment where your growth and success are at the heart of what we do. About Us: We are proud to be a family-run, regionally focused company led by three generations with more than 100 years of combined logistics, transport and stevedore experience in the Southeast and Gulf Coast. MainOcean LLC, is a consolidated family of companies providing logistics and supply chain solutions to cargo owners and shippers through the warehouse, port, and transportation industries. Job Purpose: The Customer Service Supervisor leads and supports Customer Service Representatives (CSR's) while directly managing assigned accounts. This role serves as a key liaison among customers, CSR's, warehouse associates, dispatch teams and leadership to ensure seamless communication, coordination, and service execution. In addition to overseeing designated accounts, the Supervisor provides backup coverage for other customer accounts as needed to ensure continuity of service. Duties & Responsibilities: Provide proactive communication to CSR's, customers, warehouse associates, and the dispatch team. Respond to Customer inquiries in a timely manner with a proactive approach and sense of urgency. Investigate, troubleshoot and resolve customer issues by accurately gathering details and identifying root causes. Escalate complex or unresolved customer concerns to management and implement approved resolutions. Execute management approved resolution for the Customer. Ensure adherence to established order processes, policies and procedures. Maintain records as required by company and regulatory standards. Collaborate, assist and cross train teammates on accounts and processes. Serve as a backup coverage for customer accounts to support service continuity during absences or high-volume periods. Support continuous improvement by contributing to the ongoing efforts to improve all experiences with MainOcean Carolinas, LLC. Assist with customer account inventories as needed. Additional duties as assigned. Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice. Requirements Skills and Qualifications: High School Diploma required. 1+ years of experience in 3PL or logistics environment. 1+ years of customer service experience. Familiarity with WMS systems. Able to type 40 to 60 words per minute. Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. Excellent phone etiquette, customer service and interpersonal skills. Excellent verbal and written communication skills. Excellent organizational, task and time management skills. Excellent attention to detail. Strong problem solving and troubleshooting skills with an analytical mindset. Possess a strong sense of initiative, “can-do” attitude, and be a proactive problem-solver. Able to adapt to shifting priorities in a fast-paced environment while maintaining the ability to meet deadlines. Flexible team player. Working Conditions: None: The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise occasionally: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. Physical Requirements: Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Standing: Remaining upright on the feet, particularly for sustained periods of time. Sitting: Be in a seated position for an extended period of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Seeing: Clarity of vision at near and far distances, depth perception, and able to work in low light environments. Direct Reports: None. Acknowledgements MainOcean Carolinas LLC provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MainOcean Carolinas LLC to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources - ****************. Your employment with MainOcean Carolinas LLC is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MainOcean Carolinas LLC is not guaranteed for any length of time.
    $27k-40k yearly est. 17d ago
  • Customer Service Attendant

    Big Dan's Car Wash, LLC

    Customer service assistant job in North Charleston, SC

    Job Description We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction. Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We're seeking dedicated individuals to help us maintain our reputation for excellence and drive our continued success! The Customer Service Associate (CSA) plays a vital role in creating a top-tier car wash experience by ensuring every customer enjoys a safe, efficient, clean, and friendly visit. Key responsibilities include loading vehicles into the tunnel, maintaining the site's cleanliness and appearance, operating the pay station with professionalism, warmly greeting guests, and assisting customers to ensure their needs are met with exceptional service. We offer you: Fast-paced, high-volume environment (You won't be bored.) Active work outside (Don't like being inside? You'll love our work.) Growth opportunity (We promote from within, Big Dan's is rapidly expanding with the opportunity of Management positions at current or future locations) Paid training. Hourly rate plus commission. Incentive bonus opportunities. Tuition assistance. Free car washes! Grand Opening Bonus! We want you to: Serve our customers in a friendly manner with a big smile! Be cooperative with your team members and follow our systems. Like to learn new skills in areas of safety, mechanical, and customer service. Maintain a clean appearance according to our standards. Be able to stand for extended periods of time. Be able to lift a minimum of 25 pounds. Be able to operate electronic devices. Be willing to hustle and have a sense of urgency. Powered by ExactHire:184753
    $21k-28k yearly est. 27d ago
  • Reservation / Dispatch Agent

    GCT 4.2company rating

    Customer service assistant job in North Charleston, SC

    Job DescriptionSalary: MISSION STATEMENT Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is. POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures. KEY RESPONSIBILITIES Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed REQUIRED KNOWLEDGE & SKILLS Excellent customer service and ability to work under pressure required Ability to sit for extended periods required Attention to detail required Geographical knowledge of the Charleston area, attractions, and history Solid proficiency in English EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE Education: High School Diploma or equivalent preferred Experience: 1-3 years related experience preferred Certification/Licensure: N/A
    $26k-32k yearly est. 22d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Mount Pleasant, SC?

The average customer service assistant in Mount Pleasant, SC earns between $21,000 and $35,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Mount Pleasant, SC

$27,000

What are the biggest employers of Customer Service Assistants in Mount Pleasant, SC?

The biggest employers of Customer Service Assistants in Mount Pleasant, SC are:
  1. GL1
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