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The salary for a Customer Solutions Specialist averages around $53,633 annually, translating to about $26 per hour. This figure reflects various factors, including geographical location, experience level, and industry. For instance, specialists in high-demand areas or specific fields often earn more than their counterparts.
Experience significantly impacts earning potential as well. Entry-level positions may start near the low end of the salary range, while those with several years of experience can command higher wages. Factors such as certifications and specialized skills may also influence salary.
States like California and New York often offer higher salaries due to the cost of living and demand for customer service roles. Researching salary trends by state can provide valuable insights for those considering relocation or new opportunities.
Overall, prospective customer solutions specialists should evaluate their skills, desired location, and industry to make informed career choices and maximize their earning potential.
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The highest-paying states for customer solutions specialists are Washington, California, and New Jersey. The lowest average customer solutions specialist salary states are New Mexico, Kentucky, and Kansas.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Rhode Island | $72,842 | $35.02 |
| 2 | Arizona | $63,605 | $30.58 |
| 3 | Pennsylvania | $72,079 | $34.65 |
| 4 | Michigan | $62,614 | $30.10 |
| 5 | Washington | $82,329 | $39.58 |
| 6 | Oregon | $72,098 | $34.66 |
| 7 | California | $81,669 | $39.26 |
| 8 | New Jersey | $77,952 | $37.48 |
| 9 | Maryland | $75,576 | $36.33 |
| 10 | District of Columbia | $78,943 | $37.95 |
| 11 | Ohio | $61,760 | $29.69 |
| 12 | Vermont | $61,786 | $29.70 |
| 13 | New York | $69,482 | $33.40 |
| 14 | Nevada | $57,485 | $27.64 |
| 15 | Massachusetts | $66,679 | $32.06 |
| 16 | Delaware | $63,858 | $30.70 |
| 17 | Minnesota | $59,391 | $28.55 |
| 18 | Illinois | $58,191 | $27.98 |
| 19 | Florida | $56,611 | $27.22 |
| 20 | New Hampshire | $58,556 | $28.15 |
| 21 | North Dakota | $51,131 | $24.58 |
| 22 | Maine | $52,134 | $25.06 |
| 23 | Connecticut | $62,572 | $30.08 |
| 24 | Iowa | $51,109 | $24.57 |
| 25 | South Carolina | $56,483 | $27.16 |
| 26 | North Carolina | $54,633 | $26.27 |
| 27 | Alaska | $61,824 | $29.72 |
| 28 | West Virginia | $48,144 | $23.15 |
| 29 | Wisconsin | $54,676 | $26.29 |
| 30 | Idaho | $52,839 | $25.40 |
| 31 | Missouri | $50,720 | $24.38 |
| 32 | Wyoming | $49,524 | $23.81 |
| 33 | Virginia | $56,462 | $27.15 |
| 34 | Montana | $48,179 | $23.16 |
| 35 | Indiana | $50,467 | $24.26 |
| 36 | Texas | $49,421 | $23.76 |
| 37 | Nebraska | $44,379 | $21.34 |
| 38 | Louisiana | $48,974 | $23.55 |
| 39 | Kentucky | $42,658 | $20.51 |
| 40 | Tennessee | $44,853 | $21.56 |
| 41 | Arkansas | $48,591 | $23.36 |
| 42 | Colorado | $50,480 | $24.27 |
| 43 | South Dakota | $41,166 | $19.79 |
| 44 | New Mexico | $42,876 | $20.61 |
| 45 | Alabama | $46,923 | $22.56 |
| 46 | Utah | $45,324 | $21.79 |
| 47 | Kansas | $42,527 | $20.45 |
| 48 | Mississippi | $36,098 | $17.35 |
| 49 | Georgia | $43,143 | $20.74 |
| 50 | Oklahoma | $38,358 | $18.44 |
| 51 | Hawaii | $44,874 | $21.57 |
The highest-paying cities for customer solutions specialists are San Francisco, CA, Bellevue, WA, and Jersey City, NJ.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $91,233 | $43.86 |
| 2 | Bellevue, WA | $83,163 | $39.98 |
| 3 | Jersey City, NJ | $78,270 | $37.63 |
| 4 | Bethlehem, PA | $73,130 | $35.16 |
| 5 | Eugene, OR | $73,117 | $35.15 |
| 6 | New York, NY | $69,819 | $33.57 |
| 7 | Cambridge, MA | $66,519 | $31.98 |
| 8 | Akron, OH | $65,034 | $31.27 |
| 9 | Phoenix, AZ | $64,017 | $30.78 |
| 10 | Chicago, IL | $58,547 | $28.15 |
| 11 | Tampa, FL | $57,010 | $27.41 |
| 12 | Fort Wayne, IN | $52,344 | $25.17 |
| 13 | Broomfield, CO | $50,444 | $24.25 |
| 14 | Cedar City, UT | $50,214 | $24.14 |
| 15 | Austin, TX | $50,071 | $24.07 |
| 16 | New Orleans, LA | $49,242 | $23.67 |
| 17 | Brentwood, TN | $44,825 | $21.55 |
| 18 | Albany, GA | $43,570 | $20.95 |
| 19 | Overland Park, KS | $42,693 | $20.53 |
| 20 | Tulsa, OK | $38,135 | $18.33 |
A customer solutions specialist's salary ranges from $30,000 a year at the 10th percentile to $95,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $95,000 | $7,917 | $46 |
| 75th Percentile | $72,000 | $6,000 | $35 |
| Average | $53,633 | $4,469 | $26 |
| 25th Percentile | $39,000 | $3,250 | $19 |
| 10th Percentile | $30,000 | $2,500 | $14 |
The highest paying types of customer solutions specialists are customer relationship specialist, service specialist, and client specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
| Customer Service Liaison | $36,143 | $3,012 | $17.38 | 206,705 |
| Customer Service Consultant | $37,471 | $3,123 | $18.02 | 225,026 |
| Customer Relations Representative | $38,632 | $3,219 | $18.57 | 235,295 |
Top companies hiring customer solutions specialists now:
Customer solutions specialist salaries at Microsoft and Google are the highest-paying according to our most recent salary estimates. In addition, the average customer solutions specialist salary at companies like SAP and Amazon are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Microsoft | $133,596 | $64.23 |
| 2 | $125,154 | $60.17 | |
| 3 | SAP | $121,550 | $58.44 |
| 4 | Amazon | $103,513 | $49.77 |
| 5 | Brightcove | $95,749 | $46.03 |
| 6 | Deloitte | $94,484 | $45.42 |
| 7 | Hoffmann-LA Roche Inc | $85,388 | $41.05 |
| 8 | Quest Diagnostics | $79,651 | $38.29 |
| 9 | Motorola Solutions | $78,460 | $37.72 |
| 10 | Guidestone Financial Resources | $75,789 | $36.44 |
| 11 | Analysts | $74,583 | $35.86 |
| 12 | US Foods | $66,113 | $31.79 |
| 13 | Wolters Kluwer | $64,251 | $30.89 |
| 14 | Ventura Foods | $64,189 | $30.86 |
| 15 | Koch Industries | $59,548 | $28.63 |
| 16 | Praxair | $58,830 | $28.28 |
| 17 | Vivint Smart Home | $57,091 | $27.45 |
| 18 | Prominence Advisors | $53,219 | $25.59 |
| 19 | L.A. Care Health Plan | $52,514 | $25.25 |
| 20 | Westcor Land Title Insurance | $51,938 | $24.97 |
The average customer solutions specialist salary has risen by $7,814 over the last ten years. In 2014, the average customer solutions specialist earned $45,819 annually, but today, they earn $53,633 a year. That works out to a 11% change in pay for customer solutions specialists over the last decade.
Compare customer solutions specialist salaries for cities or states with the national average over time.
Compare customer solutions specialist salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $53,600 | $25.79 | +3.1% |
| 2024 | $52,000 | $24.98 | +2.8% |
| 2023 | $50,500 | $24.29 | +2.5% |
| 2022 | $49,200 | $23.67 | +1.8% |
| 2021 | $48,300 | $23.24 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Drive Medical Canada | Customer Solutions Specialist (Remote) | Port Washington, NY | 06/29/2025 | $39,653 |
| Resonetics | Customer Solutions Specialist-Manufacturing | Dayton, OH | 06/29/2025 | $54,000 |
| Drive Devilbiss Healthcare | Customer Solutions Specialist (Remote) | Port Washington, NY | 06/29/2025 | $39,653 |
| L.A. Care Health Plan | Customer Solution Center Appeals and Grievances Specialist I | Los Angeles, CA | 06/28/2025 | $55,245 |
| Horizon Organic Dairy | Customer Solutions Specialist | Broomfield, CO | 06/28/2025 | $55,000 |
| Northwest Playground | Customer Solutions Specialist | Issaquah, WA | 06/27/2025 | $50,088 |
| Linde | Customer Solutions Specialist | San Diego, CA | 06/26/2025 | $50,443 |
| Parts Town | Customer Solutions Supervsior (I-Team) | Fort Wayne, IN | 06/26/2025 | $54,454 |
| Parts Town | Customer Solutions Supervsior (I-Team) | Addison, IL | 06/26/2025 | $54,454 |
| Ally Financial | Customer Solutions Supervisor | Jacksonville, FL | 06/25/2025 | $60,000 |
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