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Customer specialist salary
Average customer specialist salary
$38,371
Understanding Customer Specialist Salaries
As of October 2025, the average salary for a Customer Specialist is $38,371 per year, translating to about $18 per hour. Salaries for this role can vary based on factors such as experience, industry, and geographic location. For instance, entry-level positions may start lower, while experienced specialists can earn significantly more.
Salary by Experience Level
Entry-level Customer Specialists typically earn around $30,000, while those with several years of experience can make upwards of $50,000. This wage disparity highlights the importance of skill development and career progression in maximizing earnings.
Regional Salary Differences
Location also plays a critical role in salary variations. States such as California and New York often offer higher salaries due to the cost of living and demand for skilled specialists. In contrast, regions with lower living costs may present lower average salaries.
Job Opportunities
Job seekers can explore various industries, including retail and tech, where Customer Specialists are in high demand. Understanding salary trends can help candidates negotiate better pay and choose locations that align with their financial goals.
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Where can a Customer Specialist earn more?
Customer specialist salaries by experience level
Average customer specialist salary by state
The highest-paying states for customer specialists are New York, Massachusetts, and New Jersey. The lowest average customer specialist salary states are Missouri, Arkansas, and Idaho.
- State view
- County view
Highest paying states for customer specialists
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts | $58,080 | $27.92 |
| 2 | Delaware | $47,556 | $22.86 |
| 3 | Connecticut | $47,700 | $22.93 |
| 4 | North Carolina | $48,418 | $23.28 |
| 5 | New York | $59,682 | $28.69 |
| 6 | Vermont | $46,189 | $22.21 |
| 7 | Rhode Island | $49,082 | $23.60 |
| 8 | New Jersey | $55,534 | $26.70 |
| 9 | New Hampshire | $46,855 | $22.53 |
| 10 | District of Columbia | $62,101 | $29.86 |
| 11 | Arizona | $40,029 | $19.24 |
| 12 | Indiana | $38,743 | $18.63 |
| 13 | Texas | $42,105 | $20.24 |
| 14 | Pennsylvania | $45,334 | $21.80 |
| 15 | Nevada | $40,938 | $19.68 |
| 16 | California | $51,214 | $24.62 |
| 17 | Michigan | $38,852 | $18.68 |
| 18 | Florida | $39,099 | $18.80 |
| 19 | Tennessee | $37,821 | $18.18 |
| 20 | Kentucky | $35,459 | $17.05 |
| 21 | Alabama | $37,216 | $17.89 |
| 22 | Georgia | $39,022 | $18.76 |
| 23 | Ohio | $36,771 | $17.68 |
| 24 | Illinois | $37,650 | $18.10 |
| 25 | Louisiana | $36,517 | $17.56 |
| 26 | Maine | $35,046 | $16.85 |
| 27 | South Carolina | $37,407 | $17.98 |
| 28 | Maryland | $42,422 | $20.40 |
| 29 | Virginia | $40,114 | $19.29 |
| 30 | Oklahoma | $34,391 | $16.53 |
| 31 | Wisconsin | $33,260 | $15.99 |
| 32 | Mississippi | $35,296 | $16.97 |
| 33 | Wyoming | $36,154 | $17.38 |
| 34 | Colorado | $38,621 | $18.57 |
| 35 | Minnesota | $33,196 | $15.96 |
| 36 | Iowa | $32,091 | $15.43 |
| 37 | West Virginia | $34,323 | $16.50 |
| 38 | Washington | $37,603 | $18.08 |
| 39 | New Mexico | $33,224 | $15.97 |
| 40 | Kansas | $33,381 | $16.05 |
| 41 | Idaho | $29,215 | $14.05 |
| 42 | Montana | $32,516 | $15.63 |
| 43 | Hawaii | $33,024 | $15.88 |
| 44 | Utah | $30,844 | $14.83 |
| 45 | Arkansas | $29,602 | $14.23 |
| 46 | Oregon | $31,700 | $15.24 |
| 47 | Nebraska | $31,083 | $14.94 |
| 48 | North Dakota | $28,542 | $13.72 |
| 49 | Missouri | $30,541 | $14.68 |
| 50 | South Dakota | $28,746 | $13.82 |
| 51 | Alaska | $23,060 | $11.09 |
Highest paying cities for customer specialists
The highest-paying cities for customer specialists are New York, NY, Boston, MA, and Los Angeles, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $60,109 | $28.90 |
| 2 | Boston, MA | $58,036 | $27.90 |
| 3 | Los Angeles, CA | $51,842 | $24.92 |
| 4 | Charlotte, NC | $47,703 | $22.93 |
| 5 | Salem, NH | $47,403 | $22.79 |
| 6 | Philadelphia, PA | $46,481 | $22.35 |
| 7 | San Antonio, TX | $43,120 | $20.73 |
| 8 | Phoenix, AZ | $40,063 | $19.26 |
| 9 | Columbus, IN | $39,349 | $18.92 |
| 10 | Tampa, FL | $39,337 | $18.91 |
| 11 | Atlanta, GA | $38,818 | $18.66 |
| 12 | Denver, CO | $38,529 | $18.52 |
| 13 | Ann Arbor, MI | $38,466 | $18.49 |
| 14 | Cleveland, OH | $38,190 | $18.36 |
| 15 | Chicago, IL | $37,734 | $18.14 |
| 16 | Seattle, WA | $37,554 | $18.05 |
| 17 | Memphis, TN | $37,371 | $17.97 |
| 18 | Roanoke, VA | $37,153 | $17.86 |
| 19 | Homewood, AL | $37,011 | $17.79 |
| 20 | Portland, ME | $35,610 | $17.12 |
Customer specialist salary details
A customer specialist's salary ranges from $22,000 a year at the 10th percentile to $66,000 at the 90th percentile.
What is a customer specialist's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $66,000 | $5,500 | $32 |
| 75th Percentile | $51,000 | $4,250 | $25 |
| Average | $38,371 | $3,198 | $18 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $22,000 | $1,833 | $11 |
Highest paying customer specialist jobs
The highest paying types of customer specialists are customer relationship specialist, customer service professional, and service specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Relations Coordinator | $37,953 | $3,163 | $18.25 | 177,951 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
| Customer Representative | $37,351 | $3,113 | $17.96 | 220,778 |
| Customer Care Professional | $34,566 | $2,881 | $16.62 | 279,249 |
| Customer Service Trainer | $32,452 | $2,704 | $15.60 | 235,862 |
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
Top companies hiring customer specialists now:
Which companies pay customer specialists the most?
Customer specialist salaries at AbbVie and Bain & Company are the highest-paying according to our most recent salary estimates. In addition, the average customer specialist salary at companies like Citi and Zoho are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | AbbVie | $122,912 | $59.09 |
| 2 | Bain & Company | $122,657 | $58.97 |
| 3 | Citi | $122,150 | $58.73 |
| 4 | Zoho | $120,502 | $57.93 |
| 5 | Microsoft | $112,412 | $54.04 |
| 6 | Canva | $110,300 | $53.03 |
| 7 | Vista Equity Partners | $107,050 | $51.47 |
| 8 | Conga | $103,459 | $49.74 |
| 9 | Cisco | $101,348 | $48.73 |
| 10 | FUJIFILM Diosynth Biotechnologies | $95,887 | $46.10 |
| 11 | Standard Chartered | $95,067 | $45.71 |
| 12 | Informatica | $93,781 | $45.09 |
| 13 | ServiceNow | $88,636 | $42.61 |
| 14 | Salesforce | $87,333 | $41.99 |
| 15 | Crowe | $84,817 | $40.78 |
| 16 | Juniper Networks | $79,976 | $38.45 |
| 17 | Quorum International | $68,015 | $32.70 |
| 18 | Catapult Systems | $67,856 | $32.62 |
| 19 | Autodesk | $67,232 | $32.32 |
| 20 | SI Group | $66,599 | $32.02 |
Wage gap by gender, race and education
Customer specialist salary trends
The average customer specialist salary has risen by $5,590 over the last ten years. In 2014, the average customer specialist earned $32,781 annually, but today, they earn $38,371 a year. That works out to a 11% change in pay for customer specialists over the last decade.
Compare customer specialist salaries for cities or states with the national average over time.
Average customer specialist salary over time
Compare customer specialist salaries for individual cities or states with the national average.
Customer specialist salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $38,400 | $18.45 | +3.1% |
| 2024 | $37,200 | $17.87 | +2.8% |
| 2023 | $36,100 | $17.38 | +2.5% |
| 2022 | $35,200 | $16.93 | +1.8% |
| 2021 | $34,600 | $16.63 | +1.8% |
Recently added customer specialist salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Huntington | Area Customer Experience Specialist (Aces)-Westminster, Co (Surrounding Areas) | Westminster, CO | 06/29/2025 | $48,001 |
| Ait Worldwide Logistics | Customs Entry Specialist I | Palatine, IL | 06/29/2025 | $38,317 |
| The Bernard | Customer Experience Specialist | Chanhassen, MN | 06/29/2025 | $39,520 |
| The Bernard Group Inc. | Customer Experience Specialist | Chanhassen, MN | 06/29/2025 | $39,520 |
| Education Service Center Region 13 (Tx | Customer Experience Specialist | Austin, TX | 06/29/2025 | $49,250 |
| Truewerk | Customer Experience Specialist, Hybrid | Denver, CO | 06/29/2025 | $41,740 |
| Reputationdefender | Customer Success Specialist-SMB | Lehi, UT | 06/29/2025 | $65,000 |
| Squaretrade | Customer Experience Specialist | Atlanta, GA | 06/29/2025 | $35,479 |
| Squaretrade | Customer Experience Specialist | Dallas, TX | 06/29/2025 | $35,479 |
| Squaretrade | Customer Experience Specialist | Phoenix, AZ | 06/29/2025 | $35,479 |
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