Card Services Specialist
Customer support representative job in Oregon City, OR
Ultimate Staffing Services is actively seeking a dedicated Card Services Specialist to join their client's team in Oregon. This role involves processing a high volume of card maintenance inquiries and ensuring exceptional service delivery. The ideal candidate will have a strong background in financial institutions and transaction processing.
Responsibilities
Process a high volume of card maintenance inquiries, including travel notices, debit card stop payments, CAMS/FICO alerts, special card order requests, and fraud alerts.
Manage the returned card process.
Handle a high volume of credit/debit card exceptions and GL transactions.
Assist employees via the Card Services phone line, internal service requests, and email, demonstrating exceptional service skills.
Review a high volume of card maintenance reports.
Ensure accuracy and attention to detail in all data entry tasks.
Qualifications
Experience working in a financial institution.
Proficiency in transaction/GL processing.
Card servicing experience is beneficial but not required.
High attention to accuracy and detail.
Extensive data entry experience, including moving notes, transactions, and posting GL transactions.
Required Work Hours
Monday through Friday
8AM-5PM
Benefits
The position offers a competitive pay range of $23 to $25 per hour - DOE
Additional Details
Ultimate Staffing Services is seeking candidates who are committed to providing top-tier service and support in a dynamic environment. This role is perfect for individuals with a keen eye for detail and a passion for the financial sector.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Care Coordinator, Inpatient - Dual
Customer support representative job in Happy Valley, OR
Inpatient Care Managers are Registered Nurses who independently assure patients are admitted to the correct level of care for accurate billing and reimbursement, provide quality, cost effective clinical coordination/care management in acute care and emergency care settings, manage patients with routine and complex transition planning needs by independently assessing needs, developing, and implementing plans of care for transitions across care settings. Inpatient Care Manager also serve as expert consultants and educators for physicians and other health care team members for discharge and transitional care, coordination of internal and community resources, and support the evaluation and improvement of systems of care to support the optimal utilization of health care resources, while maintaining quality of patient care. The Inpatient Care Manager assumes primary accountability for anticipating, assessing, developing, implementing, documenting, advising, and communicating a safe transition plan of care for patients with complex care needs.
Essential Responsibilities:
Coordinates post-discharge patient care needs to assure the timely and effective discharge of routine and complex patients from the hospital setting.
Independently and proactively completes and documents patient assessments which are thorough, timely, age appropriate, and reflect psychosocial support systems, care needs, health plan benefits, level of care determinations for hospitalized patients.
Coordinates and communicates with patients, families, and the health care team to develop mutually agreeable plans of care that optimize the use of resources to support the particular needs of individual patients.
Facilitates resolution of issues which present barriers to safe transfers through the use of patient/team care conferences to assure the efficient transition to a lower level of care and to assure the patient/family receives the right care at the right time so that quality and utilization of resources are simultaneously enhanced.
Ensures systematic and ongoing contact with interdisciplinary staff and continuing care services to assure the safe transition of patients across care settings.
In collaboration with the interdisciplinary health care team, ensures regulatory and compliance standards are met.
Perform duties as requested.
Basic Qualifications: Experience
Minimum of two years combined RN experience in the following areas:
Med/Surg (hospital acute care)
ICU (hospital acute care)
Emergency Department
Home Health
Skilled Nursing Facilities
Hospice
Long Term Acute Care
Inpatient Rehab
Utilization Management
Education
Successful completion of an RN program by date of hire.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire
Registered Nurse License (Oregon) within 6 months of hire
Basic Life Support within 3 months of hire
Additional Requirements:
Demonstrated ability to interrelate with physicians, nurses, support staff, and patients in interdisciplinary approach.
Demonstrated ability to work as part of a team and work as a constant patient advocate.
Basic physical, psychosocial, functional assessment skills.
Familiar with care process related to discharge and transitional facilities and services.
Thorough knowledge of principles of teaching and delegation, assessment skills and care planning, and appropriate
utilization of acute hospital, long-term care, and home care resources.
Able to develop concise and thorough documentation of patient clinical assessment and care needs.
Highly effective problem solving, written and verbal communication, customer service, organizational and time
management skills.
Ability to effectively provide culturally competent care.
Ability to navigate conflict in high pressure situations.
Ability to use fixed and mobile technological devices.
Preferred Qualifications:
Knowledge of appropriate utilization of acute hospital and Kaiser Permanente internal resources.
Knowledge of Medicare and Medicaid regulations related to eligibility requirements: hospital, nursing facilities, home
health, hospice, and Durable Medical Equipment (DME).
Knowledge of utilization management principles and tools.
Demonstrated clinical judgment and customer-focused service skills.
Knowledge of principles of patient teaching, disease prevention measures, and physical assessment as it relates to the
needs of patient and the next level of care.
Certified in Case Management.
BSN or bachelors degree and MSN.
Inside Sales & Support Representative
Customer support representative job in Portland, OR
On-Site Only - Portland, OR (5835 NE 122nd Ave, near PDX Airport)
Full-time | Monday-Friday | 8+ hours/day
2023 Inc. 5000 Fastest Growing Companies
With over 16 years of success, MaxBP is trusted by more than 200 MLB players, 1,000 colleges, and numerous coaches and athletes worldwide. We've been featured on the 2023 Inc. 5000 list of the fastest-growing companies in the U.S.
We're looking for a sales closer - someone who knows how to prospect, follow up, and close deals with confidence. This is a high-impact in-office position based at our Portland, OR, Headquarters, where you'll collaborate with our team and drive revenue across both of our brands.
If you don't like making calls or don't have proven sales experience, this role isn't for you.
What You'll Do:
Call Coaches, Athletic Directors & Parents: Reach out to high school, college, and pro-level coaches/Athletic Directors as well as parents and coaches of youth and travel ball teams to introduce them to MaxBP and our products. Many already know our name - now it's your job to help them buy.
Upsell & Cross-Sell: Engage with customers who order from our websites and increase average order size by recommending balls, bats, second machines, accessories, or related products from Frost Gear.
Inbound Lead Follow-Up: Call, text, and email every chat inquiry or form submission to convert interest into sales.
Customer Development: Follow up with buyers post-purchase to ensure satisfaction, ask for reviews, get referrals, and generate repeat sales.
Social Selling: Use LinkedIn, Instagram, and Facebook to find and engage potential leads.
Event Sales & Demos: Attend major events (NFCA, ABCA, MLB Winter Meetings, etc.) and conduct on-site demos at schools, fields, and conventions when needed.
Tools We Use:
HubSpot CRM - track calls, deals, and follow-ups
Gmail & Google Workspace - email, spreadsheets, and collaboration
Shopify - check customer order history, abandoned carts, upsell opportunities
Slack - team communication
Google Search - research coaches and schools before calls
Who We're Looking For:
Proven Sales Experience - you know how to hit numbers, close deals, and manage a pipeline
Great Communicator - you're energized by talking to people and building relationships
Confident Closer - you're not afraid to ask for the sale (and the upsell)
Disciplined & Driven - you thrive in a fast-paced, goal-oriented sales environment
Sports Background a Bonus - baseball/softball knowledge is helpful, but not required
Compensation & Benefits:
Salary + Commission
3 Weeks PTO (starting month 4)
Paid Day Off on Your Birthday (starting in year 2)
8 Paid Holidays (2025)
401(k) (eligible month 4)
Health, Dental, Vision Insurance (after 90 days)
Laptop, Phone & Office Equipment Provided as Needed
Ready to Join a Winning Team?
This is your opportunity to work for one of the fastest-growing sports companies in the country - in a role where your hustle directly drives growth. If you're ready to take ownership of your results and make a meaningful impact, we want to hear from you.
Apply now - and while you're at it, let us know which customer review on our site stood out most to you.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Technical Service Representative
Customer support representative job in Woodland, WA
Located in Woodland, WA, LifePort is the leading manufacturer of medical transportation and interior products as well as ballistic armor protection systems for fixed and rotary wing aircraft. From large multi-aircraft projects to small custom projects, LifePort supplies the industry's largest aerospace OEMs and end users with the finest aviation solutions today.
Position Summary:
The Technical Service Representative is responsible for the technical support of LifePort designed aircraft interior products, which would include assistance with drawing and manual comprehension, the maintenance, servicing, and overall operation of the equipment, as well as the installation and any needed troubleshooting.
Essential Functions:
Performs onsite technical support and installation assistance of products in various model / make airframes in accordance with LifePort data and FAA approved practices
Provides training to customers for the installation and removal, operational use, and maintenance of LifePort equipment
Solicits sale of new or additional parts or services and may create or edit quotes and sales orders
Collects customer market feedback (MFA)
Addresses complaints and performs Root Cause Analysis as required
Coordinates product return repair activity including warranty evaluation and repair charges
Communicates directly with customers, both remote and in person
Manages the import and export of technical documentation as required
Monitors upcoming shipments requiring data packages needing creation in hardcopy, via digital media, or uploading to secure FTP site
Completes system reviews prior to shipping
Assists Part Sales in determining replacements parts, reviewing warranty claims including issuing returns (RMA's) as required
Building product guides for customer use
Limited travel both foreign and domestic
Job Specifications (Knowledge, Skills and Abilities):
Ability to set priorities, meet deadlines, and multitask
Excellent organization skills with strong attention to detail
Excellent teamwork skills and high degree of initiative required
Excellent communication both written and verbal
Must be proficient with MS Suite (Word, Excel, Outlook)
FAA Airframe or FAA Airframe/Power plant license or prior military aviation experience
Good understanding of hand tools
Sheet metal experience preferred
Avionics experience preferred
Able to read electrical schematics and/or technical drawings
Able to travel domestically or internationally when required
Education, Certifications and Experience:
High School Diploma or GED
BA/BS degree in a related aerospace field preferred
4+ years of aviation experience
Physical Demands and Work Environment:
Working conditions are normal for that of a manufacturing/machine shop/office environment.
All employees are expected to adhere to Company safety policies and wear personal protective equipment when exposed to work areas or performing tasks where it is required.
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.14 is required.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties that may be required for this position. Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.
Our Competitive Benefits Include:
PTO - Paid Time off and emergency/personal sick leave
Annual performance bonus program
Wellness program and onsite gym with free personal training
Flexible schedule
Paid company holidays
Comprehensive medical, dental and vision benefits with HSA and FSA options
401K with employer contribution
Employer paid basic life & disability coverage
Employee life assistance program
Additional voluntary benefits include: LegalShield, long term disability, pet insurance, voluntary accident, voluntary hospital Indemnity and voluntary critical illness.
EQUAL OPPORTUNITY EMPLOYER
Auto-ApplyClinic Call Center Specialist/Interpreter
Customer support representative job in Portland, OR
Job Details Main Building - Portland, OR Full Time None $23.70 - $26.16 Hourly None Day Customer ServiceDescription
Outside In operates under a harm reduction-model and serves as a primary care home to a diverse population of clients including, but not limited to, those who are underserved, marginalized, low income, and experiencing homelessness. The Clinic Call Center Specialist is essential to our multi-disciplinary medical team. The Clinic Call Center Specialist manages a multi-line telephone and online communication for our Downtown and East medical clinics. This role also provides reception and appointment scheduling, conducts new patient registration including our patient education and orientation process, and assists with insurance (Oregon Health Plan) navigation. Bilingual Spanish & English is a
requirement
of this position.
This is a full-time position with benefits and is union-represented. Union membership is required.
Essential Duties
Call Center Coordination
Assist with training of Call Center staff;
Be an engaged team member of a Patient Centered Primary Care Medical Home care team;
Coordinate with back clinic staff to ensure accurate scheduling of appointments;
Answer phone calls and assist with phone system;
Patient/Customer service
Maintain an environment conducive to patient comfort and confidentiality;
Oversee patient communication and reception within our Call Center department;
Assist patients with registration process and Mychart navigation;
Provide referrals for clients to various community agencies as needed;
Verify insurance eligibility, benefits and copayments;
Screen qualified patients with applying for health insurance benefits through the Oregon Health Plan;
Care Coordination
Conduct health maintenance outreach calls;
Assist providers and back clinic staff with patient follow-up and care coordination;
Medical Information Management
Promote accuracy, and efficiency in scheduling process;
Daily data entry and troubleshooting of patient registration using EMR;
Participate in process improvement projects that pertain to role;
Meet personal/team qualitative and quantitative targets;
Qualifications
Technical Requirements:
Microsoft Office Suite (Word, Excel, Outlook)
Windows Server
Electronic Health Record systems preferred (EPIC)
Qualifications and Education Requirements
Bilingual spoken/written English/Spanish. Must pass language test with a score of Advanced-Low or higher.
Training or experience as a medical interpreter/translator. If don't have the qualification, you have the option of taking course training with a language test score of Advanced-Mid or higher needed later on.
Ability to handle crises & multiple tasks in high call volume environment.
Excellent communication skills.
Strong reception and administrative skills with high accuracy and attention to detail.
Able to work with people from diverse ethnic, cultural, gender, socioeconomic, and sexual preference backgrounds.
Able to work both independently and as a member of a team.
Medical office or medical terminology background ,
preferred
Medical Interpreter experience ,
preferred
Call Center Experience,
preferred
Working Conditions
This job is located in a standard medical office environment at our Downtown Portland Clinic located at 1132 SW 13
th
Ave Portland, OR 97205 and our East Portland Clinic located at 16144 E Burnside Portland, OR 97233.
Physical Requirements While performing the duties of this job, the employee is regularly required to sit and talk or hear for extended periods of time. The employee frequently is required to use hands and fingers to type, answer phones and forward calls. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 20 pounds.
Customer Support
Customer support representative job in Vancouver, WA
Job Description
Global Security and Communication, Inc. of Vancouver, WA is looking for a full-time Office Admin to perform a variety of day-to-day administrative tasks while providing excellent customer service for our clients. This full-time admin position earns a competitive starting wage of up to $21-$25 an hour based on experience. This is a long-term position that offers plenty of advancement opportunities. If you're ready to take your career to the next level with a respected and sought-after company, look no further! Part-time considered for the right applicant!
ABOUT GLOBAL SECURITY AND COMMUNICATION, INC.
Global Security and Communication are committed to providing our customers with the highest level of technology for their security needs. We offer our customers home security, automation, business fire, CCTV, and security systems. Whether they're just looking for a system to protect their homes and loved ones or they're protecting 30,000 square feet of warehouse, we have the perfect system for them!
In addition to providing our customers with the best service possible, we are happy to be of service to our team! We have created a great work environment where our employees are given the space to grow, adapt, and improve.
BENEFITS
We are proud to offer generous benefits and perks that include medical, dental, and vision insurance. If this sounds like the right next step to take in your administrative career, keep reading to find out what we need from you!
MINIMUM REQUIREMENTS FOR AN OFFICE ADMIN
Excellent customer service and phone skills
Foundational computer skills, including data entry
Relevant experience is required
Finance and accounting experience preferred
Previous experience that is relevant and applicable to the position is preferred but not required. We are looking for someone who is self-motivated and can manage multiple tasks simultaneously without sacrificing quality or service.
THE DAY TO DAY FOR AN OFFICE ADMIN
As our Office Admin, we rely on you to help keep our office operations running smoothly by efficiently and accurately completing administrative tasks. Much of your day is spent answering phones, filing paperwork, and completing data entry. You are personable and friendly when answering and calling clients, and work hard to ensure you are attentive to their needs. Being positive and enthusiastic results in happy customers who enjoy working with us. You pride yourself on your multitasking skills and enjoy effectively managing multiple tasks at a time. At the end of the day, you are proud of the role you play on our team, and enjoy seeing your hard work pay off in the successful operations of our company!
THE NEXT STEP
If this sounds like the perfect administrative job for you, please feel free to apply using our easy initial 3-minute online application. This will put you one step closer to joining our team as our new Office Admin!
Location: 98663
Job Posted by ApplicantPro
Parent Engagement Specialist
Customer support representative job in Lake Oswego, OR
Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work!
What we offer: Lets look at what Dogtopia does for you.
Its always bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Additional certification programs available
Competitive wages with flexibility in scheduling
Learn key skills related to customer service, teamwork, or even sales
Benefits for Full-Time team members
Now that we have the fun out of the way, lets get into the what you can offer us.
Day to Day Duties
Selling daycare enrollments
Leading tours of our facility
Booking Meet & Greet appointments on the phone
Making phone calls to leads
Following-up with Pet Parents and Dogs via phone and text
Posting to Instagram and Facebook
Using computer software including MS Office, iOS and more
Multi-tasking--delivering customer service while balancing needs of Canine Coaches in playrooms
Cleaning
Managing a POS system
Greeting EVERYONE that walks into Dogtopia!
Understanding Dogtopias Noble Cause
Understanding our Dogtopia-isms
The Rules by which we, as DOGTOPIANS live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like Its the Most Exciting Day Ever!
Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopias safety and cleaning standards.
Inventory management of office supplies.
Communicates behavior modification plans to pet parents and any behavior challenges.
Customer Service & Presentation
Maintains a neat and organized Front Desk team and area at all times.
A self-starting individual with VERY STRONG organizational skills
Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards.
Answering Phones, emails and questions from Pet Parents
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: *******************************************
#PM25
Qualifications:
Must love dogs
Ability to spend up to 100% of work time standing
Ability to work flexible days and hours, including holidays and weekends
Ability to work cohesively with others in a fun, fast paced environment
Strong customer service skills, along with customer tolerant
Ability to make/take phone calls while still assisting lobby
Must be comfortable with upselling
Job Type: Part-time
Benefits:
Employee discount
Flexible schedule
Work Location: In person
Requirements:
Compensation details: 16.3-16.3 Hourly Wage
PI00738e8f49ae-31181-38875049
Customer Sales & Service Representative
Customer support representative job in Portland, OR
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Portland, OR. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Qualifications:
1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
Attention to detail
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Coordinator
Customer support representative job in Portland, OR
Job Description
Job Title: Member Services Administrator Full-Time | Starting at $18-$20/hr | M-F, 8am-5pm
Ready to jumpstart your career and build real-world skills that matter?
AMS is hiring a Member Services Administrator - the ultimate customer service and operations hybrid role. If you're great with people, thrive in fast-paced environments, and want a role where you're not stuck doing the same thing every day, this is for you.
Whether you're launching your career or making a move, this is a role where you can grow quickly, make an impact, and learn the ropes of a thriving industry.
What You'll Actually Do:
Be the Face & Voice of AMS: Answer high-volume calls and emails with a calm, helpful, professional tone - you're the first impression.
Problem Solve in Real Time: Listen, understand, and route people to the right place fast. It's like being mission control for customer happiness.
Create Calm from Chaos: Help keep files, mail, and online systems organized and running smooth.
Collaborate Cross-Team: Help schedule virtual meetings, support internal ops, and assist with special projects - you'll never be bored.
Be a People Pro: Whether you're chatting with homeowners, helping coworkers, or greeting in-person visitors, your empathy and professionalism will shine.
What You'll Get:
Training & Development - We'll teach you what you need to know and help you level up with real growth opportunities.
Career Pathing - Many of our team leads started in this role.
Actual Time Off - 10 paid vacation days, sick time, 10 holidays - your time matters.
Solid Benefits - Choose from 2 health plans (70% employer-paid), vision and dental (75% employer-paid).
Learning Support - After 1 year, get $500 annually to spend on education.
Retirement Plan - 401(k) with annual company match (after 6 months).
People-First Culture - Friendly coworkers, supportive leadership, and a culture that wants you to succeed.
Ideal If You:
Have customer service, admin, call center, healthcare, finance, or even retail/restaurant team lead experience.
Know your way around a computer and can juggle a few things at once.
Are calm under pressure and confident talking to all types of people.
Are ready to learn, grow, and build a career with long-term potential.
Why AMS?
We're not just a company - we're a team that values people. Our culture is built on respect, collaboration, and excellence, and we're looking for someone who wants more than “just a job.” If you're ready to show up, learn fast, and grow, we've got a spot for you.
Apply today. Your next chapter starts here.
Parenting Call Specialist
Customer support representative job in Portland, OR
The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior.
EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473).
We are mission driven and spirit led!
Job Description
Position Summary:
The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting.
Essential Job Duties:
· Provide phone and/or video support to parents, families, and the local community.
· Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation.
· Assess suicide risk for callers and take necessary steps to ensure safety
· Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver.
· Monitor food and housing security
· Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting
· Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources
· Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs
· Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired
· Provide a warm hand off for consumers who are being referred out to resources
· Maintain logs and clinical records documenting support calls, follow-up, and outcomes
· Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer
· Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved
· Connect with parent and family community centers, resources, and disabled services public care delivery system as needed
· Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings.
Qualifications
· Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire.
· Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred.
· Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset.
· Desire to serve children and families in a supportive capacity.
· Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred.
· Understanding of common health and behavioral health issues for children and families.
· Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing.
· Initiative to communicate effectively in coordinating care.
· Excellent communication skills.
· Knowledge and skill in working in a multi-cultural environment.
· Good understanding of professional role and boundaries
Additional Information
All your information will be kept confidential according to EEO guidelines.
Client Relations Associate
Customer support representative job in Damascus, OR
DC Structures and DC Builders are a nationwide contracting team specializing in the design and construction of custom wood structures. For over fifteen years DC has built a reputation for both superior customer service and expert craftsmanship. Our clients rely on us to convert their dreams into reality, and internally, we rely on each other to make DC an amazing place to work. We want everyone who works here to feel like a valued member of our team, and to add their fuel to our fire.
Job Details:
We are looking for a motivated Client Relations Associate to call and qualify contacts that have expressed an interest in our design and construction products or services. The ideal candidate will be comfortable being the first point of contact with prospects, doing some initial discovery and passing the lead onto a project coordinator when appropriate. This role is an on-site position in Damascus, OR.
Responsibilities:
Reaching out to new leads via phone and email
Discussing and documenting the specifics of potential projects
Educating prospective clients on DC products and services
Scheduling follow up conversations with our Project Coordinators
Answering inbound calls and directing them appropriately
Communicating relevant context to the Project Coordinator
Working in CRM software to maintain data transparency
Supporting Project Coordinators and Sales Leadership as needed
Required Skills:
2+ years of experience in customer facing role with appointment setting experience
Experience using CRM software like Salesforce, HubSpot or similar
Experience with Microsoft Office Suite
Advanced organizational and communication skills.
Ability to manage and prioritize a high volume pipeline of new leads and follow ups
Understanding of residential construction is a plus, curiosity and interest is a must
Benefits:
Medical, Dental and Vision with low premiums for you and eligible dependents
SIMPLE IRA Plan Company match up to 3%
Health FSA and Dependent Care FSA
Supplemental benefits (Life, Accident, Short-Term Disability, Critical Illness, Cancer Indemnity)
Paid Holidays
Paid Time Off
Our successful Client Relations Associates and Sales Support staff come from diverse backgrounds including real estate, design, construction, and more. We encourage you to visit ****************** or ******************** to learn more about our work.
Equal Employment Opportunity Statement
DC Structures and DC Builders are proud to be Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We celebrate diversity and believe it strengthens our team and the communities we serve.
Automotive Customer Service Advisor - 1004
Customer support representative job in Portland, OR
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Sales and Customer Acquisition Representative
Customer support representative job in Portland, OR
We specialize in delivering high-impact sales solutions by understanding complex markets and helping our clients overcome key challenges. As a strategic sales and customer service company, we provide full-service support with minimal onboarding time, getting results quickly and efficiently. If you're great at closing sales, love meeting new people, and have a passion for delivering exceptional customer service, this is the role for you. Join our Sales and Customer Acquisition Team and become the vital link between our company and new customers.
You'll introduce innovative tech solutions, make personalized recommendations, and guide clients from the first conversation through to installation. This is a fast-paced, team-driven environment where your skills in customer service and sales will shine-and where your success will be celebrated. If you're ready to grow and connect customers with the tools they need, we want to meet you!
Sales And Customer Acquisition Representative Responsibilities:
Engage directly with residential customers in the area to represent Lumen and promote current products, plans, and special sales offers.
Proactively generate leads and identify potential customers through outreach and networking
Guide clients through the decision-making process, turning interest into successful sales
Overcome objections with professionalism while maintaining high standards of customer service and care
Stay organized and efficient while managing your assigned territory to ensure smooth and effective sales operations
Work closely with management and fellow Sales and Customer Acquisition Representatives to tailor service packages and support seamless client onboarding.
Participate in ongoing training and industry development to enhance your product knowledge and refine your sales techniques
Sales And Customer Acquisition Representative Desired Attributes:
Experience in sales, retail, hospitality, or other customer-facing roles where you've delivered results and built strong client relationships
A natural talent for making customers feel heard, understood, and valued
Reliable transportation and the flexibility to travel within your assigned territory as needed
A positive, goal-oriented mindset with a passion for continuous personal and professional growth
The ability to stay calm under pressure and adapt quickly in a fast-changing sales environment
Sales and Customer Acquisition Representative Benefits:
A supportive, team-oriented culture where collaboration and growth are encouraged
Comprehensive hands-on training and ongoing professional development to build your career
Unlimited earning potential with uncapped commissions and performance-based bonuses
Fast-track promotion opportunities into leadership, training, and management roles
Exciting company trips, retreats, and incentives for top performers
Get rewarded for your results. This is a commission-only position with limits on earnings, and the compensation listed represents average annual income for representatives in this role.
Auto-ApplyCustomer Service Representative
Customer support representative job in Portland, OR
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone and in person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS has the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We have a tight knit crew that works great together and are strong believers that attitude is everything We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Hourly with performance based bonus, 6 paid holidays, paid time off and 50% paid medical. Compensación: $16.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyReservationist Part-Time
Customer support representative job in Portland, OR
TransdevinPortland ORishiring Part-Time Reservationists tointerceptcustomercallsandschedule transportation.We are seekingfriendly,customerservice-orientedpeople whoare dedicatedto safety. located at 2800 Nela Ave, Portland, OR 97210
Position requires 7-day per week availability. Department is open Monday - Friday 9a - 5p, and Saturday - Sunday 10a - 5p, 365 days per year.
Part-time employees generally work half-days, 3-5 days per week, including 1 weekend shift.
Transdevisproudto offer:
Competitivecompensationpackage with a starting rate of$20.76
Benefitsinclude:
+ Sickdays:5days
+ Holidays:12 days;8 standard
+ Otherstandardbenefits:401(k)retirementplan
Benefitsmayvarydependingonlocationpolicy.Theabove represents the standard Corporate Policy.Key Responsibilities:
+ Answercustomercallsand inputride informationusing a computerizedscheduling system.
+ Enternewcustomerinformation andchangesintothesystem.
+ Dataentry into spreadsheetsand databases.
+ Communicatelatevehicleserviceandverifying"NoShows"withcustomers.
+ Resolveservice-relatedcomplaints.
+ Createdailyroutemapsofthe reservations forthe drivers.
+ Otherdutiesasrequired.
Qualifications:
+ HighschooldiplomaorGEDrequired.
+ 2 yearsreservationistorcustomerserviceexperience.
+ Computerliterate
+ Excellentcommunicationandlisteningskills.
+ Mustbe able toworkshifts orflexible workschedulesasneeded.
+ SubjecttoaDOTdrugtestingandphysicalifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason.
PhysicalRequirements:
Theessentialfunctions ofthispositionrequiretheabilityto:
+ Sitforextendedperiods (upto5hours perday);occasionallywalkforshortdistances onpossible sloped ground or slippery and uneven surfaces
+ Pushandpullobjectsupto5pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 10 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Must be able to hear, understand, and articulate verbal instruction from callers into typed data entry using a computer workstation requiring visual acuity and manual dexterity
+ Requires the use of a headset with microphone to communicate with callers
Reasonable accommodations maybe made toenable individuals withdisabilities toperformthe essentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact ************************************
Drug-freeworkplace:
Transdevmaintainsadrug-free workplace.Applicantsmust:
+ BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).
+ Successfullypassa pre-employmentdrug screen.
AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwith Transdevto operatetheirtransportation systems, maintaintheirvehicleandfleets, and deliveron mobilitysolutions. TransdevU.S.employsa teamof32,000across400locationswhilemaintainingmore than17,000vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by ourpurpose.Transdev -themobilitycompany-empowers thefreedomtomoveeverydaythanks tosafe,reliable, and innovative solutions that serve the common good. Find out more at ******************** watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedhereare representativeofthosethatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomes allqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, genderidentity, sexual orientation,religion or other legally protected status.
Californiaapplicants:PleaseClickHereforCAEmployeePrivacyPolicy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Part Time
Req ID: 5736
Pay Group: EB6
Cost Center: 423
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
Call Center Representative
Customer support representative job in Portland, OR
The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology- based services and solutions enabling OHSU to effectively manage information to accomplish its missions. The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year.
The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU's missions; including staff, patients, general public, and external professionals conducing business with OHSU.
Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customer service. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment.
Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications)
Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur.
The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true "business need to know."
Function/Duties of Position
Call Processing/Paging (answering, screening, routing, paging etc.)
* Use Information Systems for the following call types:
* Informational
* Emergent
* After-hours clinic and/or healthcare support
* Physician Advice and Referral Calls
* On-call and paging support o Multiple marketing events for OHSU
* Provide information to callers, including directions, addresses and hours of operation
* Paging appropriate personnel or on-call staff
Data Entry
* Assist departments with data entry for on-call schedules or paging status
* Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc.
Emergent Call Processing
* Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts.
Other Duties as Assigned by Department
Required Qualifications
* Knowledge of the English Language sufficient for telephone communication. AND
* High School Diploma or GED, AND
* One year experience in a call/contact center, preferably in a medical or hospital setting with multiple information systems OR
* Two years of heavy volume, multi-phone use/environment with multiple information systems.
Job Related Knowledge, Skills and Abilities (Competencies):
* Must be able to type minimum of 40wpm with 95% accuracy
* Proven skills in effective multi-tasking in a high stress environment, using different types of technology to quickly and accurately process calls.
* Proven experience of customer service showing empathy, situational awareness, and understanding.
* Ability to maintain reliable attendance and punctuality as defined by ITG Attendance Policy.
* Must be able to perform the essential functions of the position with or without accommodation
Preferred Qualifications
* Experience with windows and/or PC-based software systems.
* Experience in hospital or medical setting.
* Previous experience with automated directory or paging system is highly desirable.
* Knowledge of medical terminology, skill in operating a computerized central communications system
Additional Details
Work Location: MSB 5th floor.
Work Schedule: variable days/hours for the first 90 days, or until fully qualified, whichever comes later, and until a regular shift is available.
Benefits:
* Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
* Two separate above market pension plans to choose from
* Vacation- up to 200 hours per year depending on length of service
* Sick Leave- up to 96 hours per year
* 8 paid holidays per year
* Substantial Tri-met and C-Tran discounts
* Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
Auto-ApplyCall Center Representative
Customer support representative job in Portland, OR
The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology- based services and solutions enabling OHSU to effectively manage information to accomplish its missions.
The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year.
The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU's missions; including staff, patients, general public, and external professionals conducing business with OHSU.
Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customer service. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment.
Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications)
Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur.
The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true “business need to know.”
Function/Duties of Position
Call Processing/Paging (answering, screening, routing, paging etc.)
Use Information Systems for the following call types:
Informational
Emergent
After-hours clinic and/or healthcare support
Physician Advice and Referral Calls
On-call and paging support o Multiple marketing events for OHSU
Provide information to callers, including directions, addresses and hours of operation
Paging appropriate personnel or on-call staff
Data Entry
Assist departments with data entry for on-call schedules or paging status
Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc.
Emergent Call Processing
Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts.
Other Duties as Assigned by Department
Required Qualifications
Knowledge of the English Language sufficient for telephone communication. AND
High School Diploma or GED, AND
One year experience in a call/contact center, preferably in a medical or hospital setting with multiple information systems OR
Two years of heavy volume, multi-phone use/environment with multiple information systems.
Job Related Knowledge, Skills and Abilities (Competencies):
Must be able to type minimum of 40wpm with 95% accuracy
Proven skills in effective multi-tasking in a high stress environment, using different types of technology to quickly and accurately process calls.
Proven experience of customer service showing empathy, situational awareness, and understanding.
Ability to maintain reliable attendance and punctuality as defined by ITG Attendance Policy.
Must be able to perform the essential functions of the position with or without accommodation
Preferred Qualifications
Experience with windows and/or PC-based software systems.
Experience in hospital or medical setting.
Previous experience with automated directory or paging system is highly desirable.
Knowledge of medical terminology, skill in operating a computerized central communications system
Additional Details
Work Location: MSB 5th floor.
Work Schedule: variable days/hours for the first 90 days, or until fully qualified, whichever comes later, and until a regular shift is available.
Benefits:
Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
Two separate above market pension plans to choose from
Vacation- up to 200 hours per year depending on length of service
Sick Leave- up to 96 hours per year
8 paid holidays per year
Substantial Tri-met and C-Tran discounts
Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
Auto-ApplyPrivate Client Experience Specialist - Portland, OR
Customer support representative job in Portland, OR
Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
A minimum of two years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This role will report in the office on a hybrid schedule.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Auto-ApplyCold Calling Specialist
Customer support representative job in Vancouver, WA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company parties
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Join the Winning Team at Weather Built Homes!
Location:Onsite in Vancouver, WA
Schedule: Part-Time | MondayFriday, 8:00 AM 2:30 PM
Pay: $18$20/hour (based on experience) + Uncapped Bonus Opportunities
Were looking for a motivated Cold Calling Specialist to join our team! This role is 100% focused on outbound cold callingyoull be the first point of contact with homeowners, introducing our services and sparking their interest.
What Youll Do
Make daily outbound calls to homeowners
Introduce our company and services in a professional, friendly manner
Record clear and accurate notes from each conversation
Follow scripts and rebuttals while adding your own personality and style
What Were Looking For
Previous cold calling experience (required)
Strong communication skills and a confident phone presence
Comfortable handling objections
Self-motivated, reliable, and able to work independently
Someone who can let rejection roll off their back and persevere with a great attitude
What We Offer
Competitive hourly pay (based on experience)
Supportive team environment with training provided
Opportunities for growth within the company
If you have cold calling experience and love connecting with people over the phone, wed love to hear from you!
Entry Level Call Center Sales Representative
Customer support representative job in Gresham, OR
Your hustle = real money, holiday cash, and a spot on our 2026 WINNING TEAM! We're a national marketing powerhouse (130,000+ clients, 3,000+ golf courses) and we want fearless, money-driven closers on our Gresham sales floor.
Schedule: Monday-Friday, 7:30am-4:30pm | In-Office Only
EARN BIG, FAST
$16.30-$24/hr base (performance-based)
10%-20% uncapped commission
$1K-$2.5K monthly bonuses
$6K-$12K annual bonuses
Daily cash spiffs ($500+ weekly!)
Holiday cash to make this season your most profitable yet
Real earning potential: $33.9K-$120K+ per year
WHAT YOU'LL DO
Call local businesses (training included!)
Sell an ad product that actually works
Close deals same-day-cash in your pocket instantly
PERKS & BENEFITS
Health, Dental, Vision + Telehealth (60 days)
PTO & Sick Leave (90 days)
401(k) + Match (6 months)
Daily contests, giveaways, hype, and a high-energy sales floor
Fast promotions-secure your spot as a 2026 superstar
WHO WE WANT
18+, in-office, hungry to win
Confident communicator (experience optional)
Competitive, coachable, money-obsessed
Stop waiting. Apply NOW. Start this week. Get paid Friday. Earn holiday cash. Claim your spot on our 2026 winning team and crush it!