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Customer support representative jobs in Memphis, TN

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  • Sales and Service Representative

    Heritage-Crystal Clean LLC 4.5company rating

    Customer support representative job in Memphis, TN

    Join the Crystal Clean Team as a Route Sales & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement. Why Crystal Clean? At Crystal Clean, we pride ourselves on being more than justa company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future. What You'll Do: Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers. Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment. Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time. Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities. Achieve Goals: Meet sales quotas and contribute to overall revenue growth. What We're Looking For: Strong Communicator: Excellent communication skills with a keen attention to detail. Customer-Focused: Ability to engage effectively with customers and colleagues. Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear. Experienced: Route sales experience is a plus, but not required. Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift materials weighing up to 80lbs regularly. Handle and maneuver drums of waste/product, sometimes exceeding 400lbs. Administrative duties as assigned. Complete a pre-employment physical and drug screening. Work Environment: Diverse work settings with varying noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation package with performance incentives. Comprehensive Benefits: Health, dental, vision, and more. Career Growth: Opportunities for professional development and career advancement. Inclusive Culture: We value diversity and strive to reflect the communities we serve. Apply Today! If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. The average annual earning potential for this position is $50,000 - $75,000, and includes benefits such as the following: Health, Dental and Vision insurance Wellness Program Flexible Spending Accounts Life Insurance Long-Term Disability Employee Assistance Program Tuition Reimbursement The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown.
    $50k-75k yearly 4d ago
  • Customer Care Representative 2

    JSG (Johnson Service Group, Inc.

    Customer support representative job in Southaven, MS

    Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Care Representative fill a contract assignment in Hattiesburg,Mississippi. Job Title: Customer Care Representative Work Location: Hattiesburg, MS 39401 Overview Provides world class customer service to customers that chooses to pay their bill at our Meridian, Hattiesburg and Gulfport payment offices. Customer interactions/transactions are face-to-face and drive-thru. This is an office setting (similar to what you'd see at a bank). There's standing and sitting. Successful candidate must be personable with positive energy, positive attitude and pleasant smile. Other qualities and skills: team player, types well, speaks well, polite tone of voice, smiles, professional dress, well groomed, confident, shows initiative, outgoing, computer literate, cash handling (count money well), responsible, mature, manages time well, coachable, respectful of management, takes correction well, kind, compassionate, understands confidentiality, adheres to policy and procedures, good transportation and can pass a background check. Requirements: Required requirements to do the job are as follow: Attend 8 weeks of training in Gulfport (Mon - Fri), Computer literate, Typing, Cash handling (can count money), and comfortable speaking face-to-face with customers, maintains customer's confidentiality. Work schedule: Monday - Friday 8:00- 5:00 CST (At the manager's discretion) This position will be In-Person This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650
    $23k-29k yearly est. 2d ago
  • Auto Glass Repair Service Specialist

    Safelite 4.2company rating

    Customer support representative job in Millington, TN

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourageyou to have a life. Let us be the best place you'll ever work. A Brief Overview As a certified Safelite Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind. What you will do • Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Repair chips, cracks and other auto glass related issues on customer vehicles. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers. • Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What You'll Get • Competitive weekly base pay starting at $15.75/hour. • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth and life offerings at ************************* Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required • On-the-job training/completion of Safelite SafeTech™ certification. Required Experience Qualifications • Must be 18 years of age or older. Skills and Abilities • Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company uniform and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures) This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance. This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
    $15.8 hourly 2d ago
  • Tarot Card Reader Work at Home

    The Psychics Connection Inc.

    Customer support representative job in Memphis, TN

    Unlock your potential with The Psychics Connection! We're hiring Tarot Card Readers for work-from-home positions. Earn $0. 30 per talk minute ($18. 00 per hour) with opportunities for bonuses and raises. Choose full or part-time hours with a schedule that fits your life. Apply now!
    $18 hourly 60d+ ago
  • Field Customer Technical Service Representative

    Sylvamo Corporation

    Customer support representative job in Memphis, TN

    Pay Grade (PG): 13 The North American Papers (NAP) Customer Technical Services (CTS) Representative has technical service responsibility for all customers purchasing and/or processing NAP grades in their territory. This includes support for the following businesses: Envelope, Forms, Specialty, Uncoated Bristols, Imaging Papers and Printing Papers. A CTS representative is responsible for ensuring that the customer complaints in their territory are brought to a successful resolution. Provide the customer (when appropriate) with the root cause and corrective actions. The CTS representative manages their complaint responsibilities by leveraging the support of the Customer Satisfaction Center, the Manufacturing Facilities, Sales, and the respective Product Line Manager. In addition to supporting the NAP Business's and its customers, the CTS Team provides technical support to Global Supply Chain (Warehouses and Outside Converting Facilities) and to the Manufacturing Facilities (Eastover, Ticonderoga, Sumter, and Riverdale) producing uncoated free sheet for Sylvamo. Travel is required. Key Responsibilities Customer Relationship Management: Build and maintain strong relationships with key customers, ensuring their technical needs and concerns are addressed promptly. Proactive and Reactive interactions with customers need to be coordinated with Sylvamo Sales Representatives/ Managers. Technical Support and Troubleshooting: Provide on-site technical support and troubleshooting for customers, resolving issues related to product performance and application. Quality Assurance: Monitor and ensure the quality of products delivered to customers, addressing any quality issues and coordinating with production teams for improvements. Field Service Coordination: Schedule and manage field service activities, ensuring timely and efficient service delivery to customers and coordinating feedback across mills and key stakeholders. Feedback Collection and Reporting: Gather customer feedback on product performance, industry trends, production levels, competitive information, quality, and report insights to internal stakeholders for continuous improvement. Compliance and Safety: Ensure all field service activities comply with industry regulations and safety standards, promoting a safe working environment for both customers and service teams. Sales Support: Collaborate with the sales team to provide technical expertise during customer visits, presentations, product trials and negotiations, helping to secure new business opportunities. Manufacturing Support: Actively participate in various Quality Improvement efforts which include, Quality Systems Audits and observations at Manufacturing and Converting Facilities, and quality teams which are established to support a specific area requiring focus. Required Skills & Knowledge Technical Expertise: Understanding of the commodity paper industry, including product specifications, physical paper properties, manufacturing processes, and common technical issues. Customer Service Orientation: Strong commitment to providing excellent customer service, with the ability to empathize with customers and address their needs effectively. Problem-Solving Skills: Ability to quickly identify problems, analyze root causes, and implement effective solutions in a timely manner. Communication Skills: Excellent verbal and written communication skills to clearly convey technical information to both technical and non-technical audiences. Project Management: Strong organizational skills to manage multiple field service opportunities simultaneously, ensuring timely completion and high-quality outcomes. Adaptability: Flexibility to adapt to changing customer needs, industry trends, and technological advancements. Analytical Skills: Proficiency in data analysis to interpret customer feedback, service reports, industry trends, and product performance metrics for continuous improvement. Interpersonal Skills: Strong people skills to build and maintain positive relationships with customers, colleagues, and other stakeholders. Computer Skills: Proficient in Microsoft Office (Teams, PowerPoint, Word, and Excel). Knowledge of PPR Web Apps, SAP CRM, and Business Warehouse a plus. Travel Readiness: Willingness and ability to travel frequently in multi-state territory to meet with customers and provide on-site support. Cross Functional Scope Commercial Excellence Engineering Manufacturing/Production Qualifications Education: Bachelor's Degree Required 3-5 years of experience in similar roles 3-5 years of experience in industry or similar industries preferred. Travel Frequent travel is required. Competency Safe and Well Inclusive and Collaborative Caring Sustainability Focused Courageous Team-oriented Humble Agile Trustworthy Business Savvy Development-minded Customer Focused Financially Savvy Operationally Excellent
    $33k-57k yearly est. 13d ago
  • Field Customer Technical Service Representative

    Sylvamo

    Customer support representative job in Memphis, TN

    At Sylvamo, we're a team on a mission. Joining us, you'll be helping to sustain forests and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world. Come grow with us! **Field Customer Technical Service Representative** **Pay Grade (PG):** **13** **Location** Northeast - TBD **Position Summary** The North American Papers (NAP) Customer Technical Services (CTS) Representative has technical service responsibility for all customers purchasing and/or processing NAP grades in their territory. This includes support for the following businesses: Envelope, Forms, Specialty, Uncoated Bristols, Imaging Papers and Printing Papers. A CTS representative is responsible for ensuring that the customer complaints in their territory are brought to a successful resolution. Provide the customer (when appropriate) with the root cause and corrective actions. The CTS representative manages their complaint responsibilities by leveraging the support of the Customer Satisfaction Center, the Manufacturing Facilities, Sales, and the respective Product Line Manager. In addition to supporting the NAP Business's and its customers, the CTS Team provides technical support to Global Supply Chain (Warehouses and Outside Converting Facilities) and to the Manufacturing Facilities (Eastover, Ticonderoga, Sumter, and Riverdale) producing uncoated free sheet for Sylvamo. Travel is required. **Key Responsibilities** 1. Customer Relationship Management: Build and maintain strong relationships with key customers, ensuring their technical needs and concerns are addressed promptly. Proactive and Reactive interactions with customers need to be coordinated with Sylvamo Sales Representatives/ Managers. 2. Technical Support and Troubleshooting: Provide on-site technical support and troubleshooting for customers, resolving issues related to product performance and application. 3. Quality Assurance: Monitor and ensure the quality of products delivered to customers, addressing any quality issues and coordinating with production teams for improvements. 4. Field Service Coordination: Schedule and manage field service activities, ensuring timely and efficient service delivery to customers and coordinating feedback across mills and key stakeholders. 5. Feedback Collection and Reporting: Gather customer feedback on product performance, industry trends, production levels, competitive information, quality, and report insights to internal stakeholders for continuous improvement. 6. Compliance and Safety: Ensure all field service activities comply with industry regulations and safety standards, promoting a safe working environment for both customers and service teams. 7. Sales Support: Collaborate with the sales team to provide technical expertise during customer visits, presentations, product trials and negotiations, helping to secure new business opportunities. 8. Manufacturing Support: Actively participate in various Quality Improvement efforts which include, Quality Systems Audits and observations at Manufacturing and Converting Facilities, and quality teams which are established to support a specific area requiring focus. **Required Skills & Knowledge** 1. Technical Expertise: Understanding of the commodity paper industry, including product specifications, physical paper properties, manufacturing processes, and common technical issues. 2. Customer Service Orientation: Strong commitment to providing excellent customer service, with the ability to empathize with customers and address their needs effectively. 3. Problem-Solving Skills: Ability to quickly identify problems, analyze root causes, and implement effective solutions in a timely manner. 4. Communication Skills: Excellent verbal and written communication skills to clearly convey technical information to both technical and non-technical audiences. 5. Project Management: Strong organizational skills to manage multiple field service opportunities simultaneously, ensuring timely completion and high-quality outcomes. 6. Adaptability: Flexibility to adapt to changing customer needs, industry trends, and technological advancements. 7. Analytical Skills: Proficiency in data analysis to interpret customer feedback, service reports, industry trends, and product performance metrics for continuous improvement. 8. Interpersonal Skills: Strong people skills to build and maintain positive relationships with customers, colleagues, and other stakeholders. 9. Computer Skills: Proficient in Microsoft Office (Teams, PowerPoint, Word, and Excel). Knowledge of PPR Web Apps, SAP CRM, and Business Warehouse a plus. 10. Travel Readiness: Willingness and ability to travel frequently in multi-state territory to meet with customers and provide on-site support. **Cross Functional Scope** Commercial Excellence Engineering Manufacturing/Production **Qualifications** + Education: Bachelor's Degree Required + 3-5 years of experience in similar roles + 3-5 years of experience in industry or similar industries preferred. **Travel** Frequent travel is required. **Competency** + Safe and Well Inclusive and Collaborative + Caring Sustainability Focused + Courageous Team-oriented + Humble Agile + Trustworthy Business Savvy + Development-minded Customer Focused + Financially Savvy Operationally Excellent Sylvamo partners with you and your family on your health and wellness journey. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability, life insurance, and a generous 401(k) plan with matching company contributions, and more. Sylvamo is here for all stages of life. We also offer paid time off and paid holidays per year. The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Sylvamo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. **Job Details** **Job Family** **Sales & Marketing** **Job Function** **Technical Services** **Pay Type** **Salary**
    $33k-57k yearly est. 13d ago
  • Technical Service Representative

    International Paper Company 4.5company rating

    Customer support representative job in Widener, AR

    What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a community that improves people's lives, the planet and our company's performance by transforming renewable resources into products people depend on every day. Position Title: Technical Service Representative Background: The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager. Pay Rate: $65,100 - $86,800 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan. Category/Shift: Salaried Full-Time The Job You Will Perform: * The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region. * This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab. * Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling. * Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job. * The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities. * Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances. The Skills You Will Bring: * 5 years minimum industry or related experience preferred. * Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills. * Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential. * Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired. * Experience in a printing ink manufacturing or printing environment with press side technical skills required. The Benefits You Will Enjoy: International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. The Career You Will Build: Sales and Leadership training, promotional opportunities within a global company The Impact You Will Make: We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're Proud to be IP. The Culture You Will Experience: International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture. The Company You Will Join: International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com. International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************. International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************. AR Share this job: Location: STATE WIDE, AR, US, # STATE WIDE, MS, US, # STATE WIDE, TX, US, # STATE WIDE, OK, US, # STATE WIDE, LA, US, # Category: Sales & Marketing Date: Nov 7, 2025 If you are not finding suitable opportunities, please click below to join our talent community! Join Our Community
    $65.1k-86.8k yearly 27d ago
  • Customer Relations Specialist

    Gossett Motor Cars 3.9company rating

    Customer support representative job in Memphis, TN

    GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced workforce and additional opportunities. JOB SUMMARY We are currently seeking a Customer Relations Specialist to join our team. We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE. This position will be handling calls and leads for 13 new car franchises. Responsibilities Answer incoming sales calls Schedule appointments Communicate with callers in a professional, friendly, and efficient manner Provide basic information to callers who have general inquiries Respond to all sales leads on time Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance Become an automotive product expert Qualifications Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers and employees while handling multiple tasks simultaneously Gossett Motor Cars Benefits: Team-oriented environment Advancement opportunities Affordable Medical Plan Paid vacation (3 weeks) Employee car purchase program On-site mobile health clinic
    $30k-47k yearly est. Auto-Apply 60d+ ago
  • Customer Sales and Service Representative

    DTS Fluid Power 3.6company rating

    Customer support representative job in Memphis, TN

    We are the world's largest Fluid Power Distributor and we are looking to hire a Customer Sales & Service Representative to add to our team! Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. As a member of the Applied Fluid Power Network, you will help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, and take orders. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized. While the majority of your interactions will take place over the phone, this is not a call center environment, but rather a service and parts center. Why join us? There is a reason we have been named a Best Workplace multiple times. For all that you bring to your work, you'll receive the rewards and resources you need to feel fulfilled both professionally and personally. So, in addition to competitive pay and all the benefits you'd expect from an industry leader (401K, insurance, time off, etc.) we also provide: A LASTING CAREER - Career path for this role is moving up to a sales or management career. Professional development and training Great work/life balance What you'll do: This isn't a typical call center role. Our guiding principle of taking care of the customer allows you to do far more than just field complaints. You will act as an inside sales partner and provide our customers with assistance to a wide variety of questions and problems and will build ongoing business relationships with our customers. You will also occasionally do some hands-on work that will require mechanical aptitude - (don't worry, as long as you don't feel overwhelmed at assembling furniture, that's enough of an aptitude for us to teach you.) Requirements: 6 months + of customer service, call center or inside sales experience High school diploma or equivalent Excellent interpersonal and communication abilities Solid organizational skills, including the ability to manage multiple competing priorities Apply now for our industrial customer service rep role and watch your ideas and input drive what's next for our business. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Customer Sales and Service Representative

    Charles Skipper-Farmers Insurance Agency

    Customer support representative job in Memphis, TN

    Job Description A Farmers Insurance Customer Sales and Service Representative provides customer support by answering inquiries, resolving issues, and managing accounts, while also generating sales by providing quotes, cross-selling products, and asking for referrals. Key responsibilities include handling a variety of customer interactions via phone and email, documenting records, maintaining product knowledge, and meeting sales goals. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Meet new business production goals and objectives as established. Develop insurance quotes, make sales presentations, and close sales. Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc. Process customer policy change requests. Secure all Trailing Documents from customers. Complete Evidence of Insurance requests. Develop new Financial Services opportunities. Take premium payments from customers. Thoroughly understand and follow all underwriting, rating and compliance requirements. Maintain knowledge of new products and services. Prospecting and generating new business through leads & referral sources. Provide exceptional customer service and support. Develop and maintain client relationships. Requirements Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Exceptional Business Writing and Editing Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. A Property & Casualty insurance license is required. A Life & Health Insurance license is required. Strong work ethic and leadership skills.
    $31k-43k yearly est. 29d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer support representative job in Memphis, TN

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Memphis area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $31k-43k yearly est. 60d+ ago
  • Reservations Agent

    Avion Hospitality

    Customer support representative job in Memphis, TN

    We are seeking a friendly and detail-oriented Reservation Agent to join our dynamic team. In this role, you will be the first point of contact for our guests and groups, ensuring a seamless and welcoming booking experience. This position requires exceptional organizational and communication skills, with a strong focus on both individual and group reservation management. This position reports to the Front Desk Manager with partial responsibilities with the Sales Department. Key Responsibilities: Individual & General Reservations Handle incoming reservation requests via phone, email, or online booking systems Provide accurate information on availability, rates, promotions, and amenities Confirm, modify, and cancel reservations while updating booking details in the system Maintain organized and up-to-date records of bookings and guest interactions Collaborate with internal departments (Front Desk, Sales, Housekeeping, etc.) to ensure guest satisfaction Resolve guest inquiries and concerns professionally and promptly Oversee and manage group manifests for major airlines, ensuring all details are accurate, complete, and properly accounted for daily signing sheets Liaison with NBA and Grizzlies Reservations / Rooming Lists directly with clients Perform other duties and attend meetings as assigned by hotel or department leadership Group Reservations & Coordination Maintain updated files on all upcoming group bookings upon receipt of turnover Ensure accuracy of room blocks, rates, and cutoff dates in the system Detail each group reservation with specific information (e.g., rate codes, deposits, room requests, package inclusions, and contract concessions) Build group-specific rate plans, including routing profiles, deposit, and cancellation policies Process travel agent commissions related to group bookings Serve as liaison between the group, sales, and central reservations teams Input and manage group rooming lists; process updates and billing changes as provided by Conference Services Coordinators Assign rooms manually based on specific location or amenity requests Provide reservation and pick-up reports as needed Cross-check group resumes with reservation system data for accuracy Review and correct previous night's no-show reservations Assist accounting in verifying and correcting group guest folios Ensure timely and accurate execution of all group reservation functions Communicate effectively with key internal contacts including Call Center Manager, Business Analyst, Sales Manager, and Conference Services Coordinator Skills & Qualifications: Previous experience in reservations, front office, customer service, or hospitality (preferred) Familiarity with reservation systems (e.g., Opera, Colleague Advantage, Reserve) and Microsoft Office Suite Excellent verbal and written communication skills Strong attention to detail and accuracy in data entry Proven ability to multitask, prioritize, and work well under pressure Highly organized and deadline-driven Professional, approachable, and customer-focused attitude Why Join Us? Collaborative team environment Opportunities for professional growth A chance to contribute to memorable guest experiences Competitive compensation and benefits (if applicable)
    $23k-29k yearly est. 50d ago
  • Customer Service Coordinator Float Pool

    Baptist Memorial Health Care 4.7company rating

    Customer support representative job in Memphis, TN

    Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Carries out all other duties assigned by the Clinic Manager in a timely manner. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Proficient with 10-key. Licensure None Minimum Required Preferred/Desired
    $22k-29k yearly est. 14d ago
  • Dental Call Center and Insurance Specialist-Brink & White

    Brink & White Pediatric Dental Associates

    Customer support representative job in Memphis, TN

    Job Description We are seeking an enthusiastic, detail-oriented, and Bilingual (English/Spanish) Call Center Representative to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: ********************************* WHO WE ARE LOOKING FOR: Someone who has strong communication skills. Ability to understand and interpret policies, procedures and account notes. Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness. Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided. Someone who is detail oriented and has strong organizational skills. Strong PC and data entry skills. Bilingual is a plus! RESPONSIBILITIES: Answer incoming calls and address patient inquiries in a friendly and professional manner. Schedule appointments for multiple doctors and ensure accurate patient information is recorded. Provide information about services, insurance, and other relevant details. Handle patient concerns and resolve issues promptly. Maintain accurate records of calls and patient interactions. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages! Brink & White participates in E-Verify.
    $27k-38k yearly est. 14d ago
  • Senior Client Specialist - Asset Based Lending and International

    First Horizon Corp 3.9company rating

    Customer support representative job in Memphis, TN

    The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Open new accounts and ensure complete, accurate documentation is obtained from clients * Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements * Image and index all deposit and client documentation to ensure proper recordkeeping * Perform account maintenance, including adding/removing signers and updating client records * Respond to client inquiries regarding bank products, services, account details, and policies; conduct account research, file and process fraud claims * Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs * Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients * Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues * Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit * Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation * Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients * Assist in generating reports from banking systems and platforms, accurately compiling relevant data in alignment with line of business and reporting needs, if requested * Assist with the preparation of bank materials, such as presentations, reports, client communications, or product information packets to support relationship management and client engagement strategies, if requested * Perform other duties and responsibilities as assigned SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or equivalent and 5+ years of experience or equivalent combination of education and experience. COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $28k-33k yearly est. 36d ago
  • Customer Care Representative 2

    JSG (Johnson Service Group, Inc.

    Customer support representative job in Southaven, MS

    Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Care Representative fill a contract assignment in Gulfport, Mississippi. Job Title: Customer Care Representative Work Location: Meridian, MS 39301 Overview Provides world class customer service to customers that chooses to pay their bill at our Meridian, Hattiesburg and Gulfport payment offices. Customer interactions/transactions are face-to-face and drive-thru. This is an office setting (similar to what you'd see at a bank). There's standing and sitting. Successful candidate must be personable with positive energy, positive attitude and pleasant smile. Other qualities and skills: team player, types well, speaks well, polite tone of voice, smiles, professional dress, well groomed, confident, shows initiative, outgoing, computer literate, cash handling (count money well), responsible, mature, manages time well, coachable, respectful of management, takes correction well, kind, compassionate, understands confidentiality, adheres to policy and procedures, good transportation and can pass a background check. Requirements: Required requirements to do the job are as follow: Attend 8 weeks of training in Gulfport (Mon - Fri), Computer literate, Typing, Cash handling (can count money), and comfortable speaking face-to-face with customers, maintains customer's confidentiality. Work schedule: Monday - Friday 8:00- 5:00 CST (At the manager's discretion) This position will be In-Person This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650
    $23k-29k yearly est. 2d ago
  • Customer Service Coordinator II- Rheumatology Clinic

    Baptist Memorial Health Care 4.7company rating

    Customer support representative job in Memphis, TN

    Purpose of Position and Scope of Responsibility Principal Accountabilities/Responsibilities Minimum Qualifications Minimum Education Minimum Experience Minimum Licensure, Registration, CertificationDesired Qualifications Desired Education Desired Experience Desired Licensure, Registration, Certification
    $22k-29k yearly est. 16d ago
  • Senior Client Specialist - Asset Based Lending and International

    First Horizon Bank 3.9company rating

    Customer support representative job in Memphis, TN

    The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients. **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Open new accounts and ensure complete, accurate documentation is obtained from clients - Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements - Image and index all deposit and client documentation to ensure proper recordkeeping - Perform account maintenance, including adding/removing signers and updating client records - Respond to client inquiries regarding bank products, services, account details, and policies; conduct account research, file and process fraud claims - Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs - Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients - Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues - Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit - Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation - Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients - Assist in generating reports from banking systems and platforms, accurately compiling relevant data in alignment with line of business and reporting needs, if requested - Assist with the preparation of bank materials, such as presentations, reports, client communications, or product information packets to support relationship management and client engagement strategies, if requested - Perform other duties and responsibilities as assigned **SUPERVISORY RESPONSIBILITIES** No supervisory responsibilities **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or equivalent and 5+ years of experience or equivalent combination of education and experience. **COMPUTER AND OFFICE EQUIPMENT SKILLS** Microsoft Office suite **CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)** None required **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $28k-33k yearly est. 35d ago
  • Customer Service Coordinator- Memphis Lung Foundation Memphis

    Baptist Memorial Health Care 4.7company rating

    Customer support representative job in Germantown, TN

    Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Carries out all other duties assigned by the Clinic Manager in a timely manner. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Proficient with 10-key. Licensure None Minimum Required Preferred/Desired
    $22k-29k yearly est. 20d ago
  • Mortgage Warehouse Client Specialist

    First Horizon Bank 3.9company rating

    Customer support representative job in Germantown, TN

    The Mortgage Warehouse is a hybrid position which combines elements of both a traditional Commercial Lending Client Specialist and a Loan Operations Specialist. The Mortgage Warehouse Client Specialist provides customer service support and loan operations support to the high-value clients of the Mortgage Warehouse Lending Group. The Mortgage Warehouse Client Specialist works closely with the Warehouse Lending Relationship Managers (RM) and Portfolio Managers to service the client's daily transaction requirements and periodic needs for special services. The Mortgage Warehouse Client Specialist performs a variety of routine and non-routine functions in accordance with standard procedures including collateral onboarding and management, loan advance and repayment transactions, data integrity and quality control, and reporting, all of which is done in a direct client-contact environment. The Mortgage Warehouse Client Specialist partners with other departments and/or outside agencies to resolve problems. **Essential Duties and Responsibilities:** + Receive credit line advance requests from clients and verify accuracy and data integrity. + Set-up mortgage loan collateral description as specified by clients. + Perform loan advances in loan system and send out-bound wire transfer to recipients specified by clients. + Provide wire tracking information as needed by clients. + Receive in-bound wire transfers which represent repayment proceeds from secondary market loan purchasers. + Interact with clients to determine which mortgage loans are being purchased by secondary market. + Perform payment transactions in loan system as specified by clients. + Receive and review collateral (original mortgage notes) from clients. + Interact with clients to resolve collateral discrepancies/issues. + Image collateral and file electronically in loan system. + Perfect collateral by preparing and attaching bailee notices. + Send perfected collateral to destination specified by clients. + Receive and manage returned collateral. + Perform EOD balancing of both monetary and collateral activity. + Prepare and disseminate daily and monthly reports for internal and client use. **Education and/or Work Experience Requirements:** + 0-2 years of general banking, transaction and customer support experience + Accurate typing, spelling and grammar skills. + Proficient with applicable computer software. + Excellent written and oral communication skills. + Analytical and customer support skills. + Strong organizational skills. + Strong customer service skills. + Strong problem resolution skills. + Decision making skills. + Critical thinking skills + Leadership skills. **Physical Requirements:** + Precise hand/eye coordination + Basic keyboarding or other repetitive motions **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $28k-33k yearly est. 22d ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Memphis, TN?

The average customer support representative in Memphis, TN earns between $26,000 and $42,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Memphis, TN

$33,000

What are the biggest employers of Customer Support Representatives in Memphis, TN?

The biggest employers of Customer Support Representatives in Memphis, TN are:
  1. Imperial
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