Customer support representative jobs in Sanford, FL - 1,470 jobs

Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Flexible schedule Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

AlignStrategic.com, a leader in lower-mid-market business growth products and solutions in North America, is looking for a customer success specialist. You'll be part of a distributed team working with customers on a suite of products that help our business owner clients and their teams grow and operate their businesses more profitably and easily. You will actively manage a group of customers on their journey from implementation onward and support the sales team's efforts to win new and renewal customers. AlignStrategic.com's Customer Success Specialists wield proven technical expertise, building deep relationships and translating significant, complicated customer needs into straightforward, measurable solutions. In this role, you should expect these responsibilities to be part of your day-to-day schedule: Drive expansion and adoption of our software and services. Manage the onboarding process for each new customer from technical evaluation onward. Assist the sales team in driving and managing new and renewal business. Provide critical insights to the product team as a means to improve our offerings. Maintain customer health and introduce new, valuable features as they become relevant on the customer journey. Educate champions and their teams on the value of our products, and help uncover use cases before they become emergencies. Build relationships with executive decision-makers. Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle. Guide new customers through a systematic onboarding process to facilitate making decisions around their needs and goals. Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch. Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing. Our ideal Customer Success Specialist must possess: Minimum 3 years in sales/customer experience management. Scrappy mentality - we wear many hats and are willing to get our hands dirty. Technical curiosity or experience - we're a specialized product for technical teams. Proven ability to educate executive decision-makers, building and maintaining relationships with them. Proven track record of expansion and product adoption within your book of business. Excellent creative and critical thinking skills - we have to be preemptive. Strong communication and presentation skills-Much of our day-to-day work involves selling and presenting solutions to customers. Adaptable nature and the willingness and ability to shift strategies on a dime to meet the needs of our customers. Proven ability to manage multiple complex customer journeys at once. Nice to haves: Lead generation knowledge and experience. Experience managing accounts for a product that solves complex problems across several business units. Experience working with SaaS products. Enterprise account management experience. You must be a highly motivated self-starter, a goal-oriented high performer, and work well without supervision and as part of a team. Powered by JazzHR

The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The Client Support Representative will answer a high volume of calls from our clients. Essential Duties & Responsibilities Customer Interaction Respond promptly and professionally to inbound calls and other communication channels. Provide accurate and relevant information to clients regarding products, programs, and services. Address client inquiries and concerns with a customer-centric approach. Issue Resolution Identify and troubleshoot client issues, escalating them appropriately when necessary. Utilize a ticketing system to efficiently manage and track client concerns adhering to documentation standards. Offer effective and timely solutions to meet client needs. Product Knowledge Maintain a comprehensive understanding of the company's products, programs, and services. Stay informed about updates and changes in offerings to assist clients effectively. Process Adherence Adhere to standard processes and procedures in handling client interactions. Ensure compliance with established protocols for issue resolution. Team Collaboration Collaborates effectively with internal teams to gather information, resolve customer issues and enhance the overall client experience. Communicate regularly with team members to share insights and updates. Documentation Accurately record and document client interactions and resolutions. Keep detailed and organized records for reference and reporting purposes. Client Retention Offer alternative solutions when appropriate with the goal of retaining clients' business. Analyze client needs and recommend relevant features to enhance their experience. Continued Development Stay current with industry information, changes, and updates to provide informed support. Adaptability Demonstrate flexibility and adaptability in a dynamic and evolving client support environment. Ad-hoc Support Assist with additional support-related tasks and participate in Ad-Hoc projects as needed. Qualifications Knowledge & Requirements Experience in a technical call center environment preferred. Certified Pharmacy Technician preferred. Ability to handle difficult client interactions and deescalate a situation using excellent listening and communication skills to relate to the client and resolve their issue effectively. Ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; use logical, systematic, and sequential processes to solve problems. Communicate ideas, thoughts, and facts in writing using proper grammar, spelling, document formatting and sentence structure. Education & Experience Requirement Minimum years of work experience: 2 years Experience working with healthcare professionals in a fast-paced clinical setting preferred Minimum level of education or education/experience: High School Diploma A minimum of a High School Diploma or G.E.D.; Preferred: A Bachelor's degree in a related field from an approved and accredited college or university. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent sitting in stationary position at a desk Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs Occasional twisting of body Occasional reaching by extending hands and arms in any direction Occasional lifting, pulling, or pushing Uses of basic office equipment within corporate and home office environment. Will be filing (lifting, reaching, bending) and possibly lifting boxes, up to 10 lbs. This position works in an office environment with moderate noise, including some work situations that could present repetitive muscular and vision strain.

Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.*** Join Our Growing Team at Acorn Stairlifts! Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company. What You'll Do Serve as the primary point of contact for customer and dealer inquiries Resolve customer concerns with professionalism and empathy Provide basic technical assistance and escalate complex issues Document customer interactions and complete incident reports Confirm service appointments and coordinate daily scheduling Assist customers with parts orders and service call scheduling Determine warranty coverage and support accurate invoicing or collections Identify recurring service issues and escalate when necessary Process RMAs and respond to voicemail and email support requests Follow all safety, security, and company procedures What We're Looking For Proficient in Microsoft Windows; strong typing skills Excellent verbal and written communication Customer-focused mindset with strong listening skills Ability to handle difficult situations with professionalism Strong analytical and troubleshooting abilities Team-oriented, adaptable, and able to work in a changing environment Reliable with strong work ethic and schedule adherence Education & Experience Associate's degree (preferred), OR 2-4 years of customer support or related experience, OR Equivalent combination of education and experience Physical & Work Requirements Ability to occasionally lift up to 10 lbs Primarily a desk-based role with regular sitting, speaking, and listening Moderate office noise level Reasonable accommodations available What We Offer Comprehensive benefits package: Medical, Dental, Vision Enrollment in company 401(k) program, with company match Company-paid Life Insurance + Short- and Long-Term Disability 7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years A supportive, energetic workplace where success is celebrated About Acorn Stairlifts Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Winter Park, FL | Full-Time | In-Office Join a top nationally ranked insurance agency and build your career alongside one of the best in the business. Our high-performing Winter Park office is looking for a Customer Service Representative who's ready to deliver elite service, learn from the best, and grow fast in the insurance industry. What You'll Do Advise existing clients on coverage gaps and recommend smart solutions. Review and update policies during renewals or life changes. Handle policy changes, billing questions, and everyday service needs. Build strong, long-term client relationships in the Winter Park community. What We're Looking For Florida 4-40 or 2-20 license (or ability to obtain quickly). Strong communicator with a service-first mindset. Highly motivated, organized, and ready to excel in a fast-paced, top-tier office. Bilingual English/Spanish preferred. What You'll Get Competitive base pay + uncapped commission on additional coverage. Bonuses tied to personal and team success in a high-performance environment. Paid time off, licensing support, and continuing education. 401 (k) with match Health Insurance Stipend for Disability Insurance Direct mentorship from a nationally recognized agent and real growth opportunities. Schedule: Monday-Friday, business hours.

Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the community for 18 years, with the last 6 years dedicated to building a successful and thriving office. Our team of 12 is like a family-we foster a fun, team-focused culture where everyone feels supported and valued. We kick off each morning with a team huddle to celebrate wins, communicate updates, and grow together through training. From celebration lunches to birthdays, work anniversaries, and monthly book club gatherings, we always find a reason to come together and enjoy each other's company. Community involvement is at the heart of what we do. We are active members of the West Orange and South Lake Chambers, proud sponsors and partners of five local schools, and deeply involved in local initiatives. I helped charter the Rotary Club of Horizon West, serving as its first President and remaining on the Board. I also contribute to the Fellowship of Christian Athletes and serve on an advisory council for Orlando Health. If you're looking to join a high-energy team that values connection, community, and growth, we'd love to have you be part of our journey! ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bryan Fifer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Representative (CSR) at ORL. Corporate aviation continues to be a viable means of travel for many who do not like the Customer Service Representative, Customer Service, Representative, Retail, Airline, Aviation

Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About the Agent: With an extensive 25+ year career in the insurance industry, I began my journey with MetLife and later gained valuable experience with Downey Insurance and other Brown & Brown, Inc. subsidiaries. Now I am a State Farm Insurance Agent for Orlando and the surrounding Central Florida areas. Originally from the Midwest (Indiana & Nebraska), my family and I have made Doctor Phillips our home. As an active member of both the MetroWest Rotary Club and Holy Family, community involvement is important to us. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bryan Strasburger - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation

Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore, we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper, and enjoy life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. What We Are Looking For: As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN! As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments, supporting the efforts of our office by providing visibility, and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate “check calls” to track and trace drivers on all pickups and deliveries Communicate correspondence with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Maintain an outbound call volume of 100 calls per day Skills/Abilities: 1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above-average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Benefits: $17-$18 an hour Full-time: 40 hours per week Weekday and Weekend schedules available On-site training and career development Paid holidays and paid time off Insurance benefits, including but not limited to: Health, vision, dental, life, and disability 401(k) Plan Check out our Orlando Office HERE Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

ADP is hiring a Client Service Associate. Thanks for clicking! Let us tell you a little more... Are you a customer service superhero who gets a thrill from leaping tall client questions in a single bound? Can you focus on key priorities with your laser vision? (FYI - We only wear capes on Fridays.) Are you great at follow-up and follow-through with your clients to help them work smarter, embrace new challenges, and find solutions? Most importantly, do you love people and thrive in a fast-paced, collaborative environment? (Oh yes, we used the L word and it's that serious.) Well, then you might be just the person we're looking for! As Client Service Associate, you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success. Does this sound like you? Connector and Problem Solver. You're comfortable working in the heart of your personal command center, communicating on the phone, and multi-tasking to solve problems quickly with satisfying resolutions. People First. You're a relationship builder who wants to help others, grow friendships, and support Agile Solution Seeker. You can always find the right answer by anticipation, looking forward, and taking action. Insatiable Appetite to Learn. You're always learning, growing, questioning, and challenging what's been done before. WHAT YOU'LL DO: Responsibilities Be the Go-To Person and Trusted Advisor Serve as a consultant in servicing ADP's products/technologies. Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions. Work to resolve issues and provide solutions. Be a Networker and Relationship Builder * Build relationships with clients over the phone and leverage your knowledge of ADP's products and services to provide solutions to issues and questions and help build clients' understanding of our products' value, exceeding clients' expectations in all of your interactions. * Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience. Experience you'll need: Required Qualifications At least one year in a customer service environment. Bachelor's Degree or equivalent in education and experience. A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience. Bonus points for these: Preferred Qualifications Proven ability to produce positive results. Up to one year of professional consulting experience or equivalent experience as a practitioner in a systems-related organization. Strong client relationship-building skills. Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards. Ability to demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas (HR, Payroll, Tax, etc.) and software-related information in both a classroom and in a hands-on environment. The ability to learn and apply basic concepts in new situations. Initiative to seek out answers, solutions, and positive outcomes for both the client and ADP. Demonstrated organizational skills like the ability to multi-task, set priorities, and follow up promptly. Proficiency in the latest web technologies and working knowledge of various operating systems. The ability to work in a team environment as well as work independently while making sound decisions. Good knowledge of industry tools. Excellent analytical and time management skills. Excellent communication skills both verbal and written. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Make your mark. We want you to challenge things and are open to fresh ideas. Bring your passion and fun. Be yourself in a culture of highly diverse perspectives and insights. Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress. Become a certified smarty pants. Ongoing training and development opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones. Get paid to pay it forward. Company paid time off for volunteering for causes you care about. If you've made it down this far, we have to ask: What are you waiting for? Apply now! A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

About This Role The Client Services Representative (CX Rep) will be responsible for coordinating across functional disciplines to achieve customer satisfaction. The CSR will be responsible for the in-house customer experience, taking care of daily operations with regards to customer services, training center experience and reception tasks. The CSR is the first point of contact for customers, clients, and guests, and provides them with all essential information they may reasonably require. The Client Services Representative (CX Rep) will be responsible for coordinating across functional disciplines to achieve customer satisfaction. The CSR will be responsible for the in-house customer experience, taking care of daily operations with regards to customer services, training center experience and reception tasks. The CSR is the first point of contact for customers, clients, and guests, and provides them with all essential information they may reasonably require. Main Tasks: * Act as first- and main point of contact for all customers, clients, and guests throughout their 'lifecycle' within the training center. * Act as pivot between clients/guests and the various back-office functions to ensure customer services delivery expectations are being met and/or exceeded consistently. * Execute front office duties to provide customers with requested information regarding the training process (schedules, changes, etc.) and logistics (hotel, transport, visa) or any other issue that our customers can reasonably request * Prepare client's materials for course delivery by: Ordering/printing required course documentation for clients. * Ensure facilities are ready, prepared and organized in support of training delivery Skills, Capabilities & Competencies * Minimum of 3 years in Customer Service role required * Attention to detail * Meet deadlines within prescribed timeframes * Able to thrive in a team environment and contribute to team objectives * Excellent presentation and communication skills * Able to work onsite * Must be able to work every other weekend, if needed Position Type Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at ****************************.

The B-Helpful Professional is highly energetic and engaged, serving as a go to resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional posse Associate, Part Time, Service, Retail

Vaco is hiring! We have an exciting opportunity for a full time Reservation Concierge in the office of a valued client of ours in Orlando, FL. This is an immediate need for their luxury transportation service team, so if interested please apply today for consideration! Hourly Pay Rate: $18/hr Weekly Schedule: 1pm to 10pm with Wednesdays and Thursdays off. Role Summary The Reservation Concierge is the first impression of their brand-owning the full client journey from inquiry to confirmed itinerary. This concierge specialist will qualify needs, recommend the right service tier (KCS vs. RKR), craft accurate quotes, secure payments, and manage updates with white-glove communication. Success = 5-star client satisfaction, problem-solving, zero-error reservations, and strong conversion. Key Responsibilities 1. Client Discovery & Sales - Qualify purpose, party size, luggage, schedule sensitivity, VIP needs, budget/priority. - Position service tier (KCS business-class luxury vs. RKR reliable value) based on perceived value. - Build trust quickly; overcome price objections using benefits, social proof, and risk-reversal. - Generate accurate quotes; secure deposits/payments; upsell meet-and-greet, child seats, multi-stop itineraries, on-site desk, and VIP errand vehicle. 2. Reservation Excellence - Enter flawless reservations into databases with all metadata (flight numbers, FBOs, tail numbers, ADA notes, gate/terminal, bags, car seats, meet-and-greet signage text, PO/reference). - Apply pricing rules, fees, gratuity, wait time, after-hours, tolls, surcharges, and discounts per policy. - Proactively verify flights and monitor changes; communicate updates to clients and dispatch. 3. Client Communication - Maintain a luxurious tone via phone, email, and SMS; write grammatically clean, concise messages. - Send confirmations, receipts, pre-trip reminders, chauffeur/vehicle details, and post-trip thank-you/review requests. - De-escalate issues professionally; document notes for transparent handoffs. 4. Cross-Team Coordination - Partner with Dispatch/Chauffeurs on special instructions, signage, timing, and contingencies. - Coordinate affiliates for out-of-market trips; validate COIs, pricing, and SLAs. 5. Independent Work & Ownership - Manage your pipeline, prioritize high-value leads, and hit daily activity targets without hand-holding. - Maintain spotless records, follow SOPs, and suggest improvements to templates and workflows. Required Skills & Competencies - Customer Service Mastery: Empathy, patience, solution-orientation, and hospitality mindset. - Sales Skills: Discovery, needs-based recommendations, objection handling, assumptive close. - Communication & Grammar: Flawless written English, professional tone, active listening, summarizing. - Executive presence, confidence, warmth, calm under pressure. - Extreme accuracy with names, times, numbers, and addresses. - Self-managed, organized, meets deadlines without constant oversight. - Tech Fluency: Moovs or Limo Anywhere, Zoho/CRM, Google Workspace, flight-tracking tools, Microsoft excel and Microsoft word - Bonus: Orlando market knowledge; corporate/event travel experience; bilingual. Required Education & Experience - Associate's Degree - 2 years of prior work experience in a fast-paced customer service workplace Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only* About the Organization: Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. "We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way." -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance. About the Position: Are you a people person with a passion for helping others? Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a full-time Customer Contact Center Representative. As a Customer Contact Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. What you'll do as a Customer Contact Center Representative: Build relationships: Connect with customers on a personal level, understanding their needs and offering tailored solutions. Solve problems: Efficiently resolve customer inquiries and issues, ensuring a positive and seamless experience. Promote products: Educate customers about our diverse range of financial products and services, helping them achieve their financial goals. Embrace technology: Utilize our state-of-the-art systems to provide quick and accurate assistance. For more information on becoming a Customer Contact Center Representative, please see the attached job description. Customer Contact Center Representative Requirements: Minimum: High school diploma or equivalent required, one year in a customer service/retail environment. Must be able to attend work regularly and on time and perform position requirements with little supervision. Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior. Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills. Must be able to work flexible hours. Preferred: Two years CSR experience in banking or related environment. Completed CFT courses in consumer and mortgage lending Customer Contact Center Representative Benefits: Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building. Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities. Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

*The primary work location for this position is a home office and only reporting to an ACG facility on an as-needed basis.* Primary Duties and Responsibilities: Processes a variety of documents in order to issue or endorse travel accounts or process member requests for reimbursement, etc. Gathers appropriate data (new business, quotes, amendments, reimbursement requests, contractor payment data, etc.) and reviews to ensure accuracy and completeness. Corresponds with and responds to inquiries from sales representatives regarding billing problems and cancellations and to obtain and verify payments, commissions, and other types of information. Calculates sales commissions, billing amounts, etc. and maintains travel transaction records. Receives and processes cash payments. Enters transactions and balances cash entries in order to input changes into systems. Researches and adjusts account balances when misapplication/overpayment of monies occurs.Contacts district offices, general agents or sales agents to correct receipt-cash discrepancies. In accordance with corporate guidelines and procedures, initiates correspondence to vendors to clarify or obtain missing information, investigate discrepancies, notify individual regarding payment approval/denial, etc. Maintains various records on customer accounts, analyzes data and prepares reports as required. Maintains electronic/computer and manual procedures for actions according to established procedures and assists in developing monthly reports, ordering records and investigative reports. Performs other duties as assigned. Compensation: The hourly rate for this position is $17.00/hr with the opportunity for incentive based on performance. Supervisory Responsibilities (briefly describe, if applicable, or indicate None): None Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High School Diploma or equivalent Experience: processing transactions andposting to appropriate accounts investigating and resolving sometimes complex processing problems performing mathematical calculations to include addition, subtraction, multiplication, division and percentages performing data entry duties and accurately maintaining a 6,000 keystroke per hour data entry rate Knowledge and Skills: systems inquiry, data entry and usage of terminal or personal computer basic business grammar and spelling business processing procedures work within time, productivity and quality constraints maintain accurate records, including accurately logging, coding and verifying information audit records and computer files gather data and prepare reports perform basic mathematical calculations including addition, subtraction, multiplication, division, and percentages compose routine correspondence including letters and memos use of telephone regularly to receive and relay information operate an adding machine or calculator communicate effectively with others in a work environment and with the public train less senior staff members in departmental procedures Willingness to rotate within area as needed to perform various processing or cashiering functions and/or to complete training. Preferred Qualifications Ability to perform monetary transactions (e.g., key entering data into cash terminal, adjusting account balances, etc.) Knowledge of basic insurance terminology Ability to make discretionary decisions based on existing policy Use telephone extensively Ability to read a map Willingness and ability to work extended or irregular hours, holidays and/or weekends. Work Environment This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

The Member Services Representative I (MSR I) is responsible for providing exceptional service to members and assisting them with various types of transactions, examining checks, referring credit union products and services, and balancing their cash drawer each day. MSR Is interact with members face-to-face in a fast-paced environment and are responsible for meeting their initial requests. MSR Is must be proactive in referring Launch Credit Union products/services to every member to enhance their financial wellbeing. MSR ls are also responsible for following all safety and compliance procedures to protect the assets of the Launch Credit Union and its members, communicating effectively, and promptly resolving member concerns. Primary Responsibilities and Duties Processes a variety of transactions (i.e., deposits, withdrawals, transfers, loan payments, check cashing, buys, and sells cash, etc.). Examines checks for validity and processes them through the check scanning system. Determines and places applicable holds on checks in accordance with Reg. CC. Reviews alerts placed on member records and responds accordingly. Balances cash drawer and checks daily. Accurately accounts for all cash and monetary instruments. Follows and completes all cash handling and balancing procedures. Verifies the member's identity and communicates with members according to service standards. Educates members on credit union products and services. Identifies member needs for additional products/services and refers them to appropriate branch representatives and/or business partner if applicable. Meets production goals. Resolves member issues promptly and professionally. Maintains the highest level of confidentiality with all information obtained. Monitors the member-tracking system and assists members in a timely manner. Contacts Member Solutions regarding member payments when applicable. Follows and ensures compliance with all operational procedures that are required to maintain accuracy, manage risk, prevent fraud, and protect members. Issues replacement debit and credit cards. Completes the branch End of Day sheet with checks, cash, and TCR totals. Other Responsibilities and Duties Assists other MSR Is as needed. Scans documents into the document retention system as needed. Processes check orders. Sorts the daily work for the branch. Checks email for updates. Processes and balances the ATM and posts night drop transactions. May assist with preparing cash/coin shipments for pick up from the cash courier service. May assist members with their Safe Deposit Boxes. Follows all Launch Credit Union policies and procedures. Completes compliance training assignments in a timely manner. Attends meetings and training sessions as required. Performs other duties as assigned. Qualifications Education, Experience, and Skills Required A minimum of one year of similar or related experience. A minimum of one year of sales experience and/or identifying member/customer needs. A high school diploma or GED. Ability and willingness to identify member needs and make appropriate product/service recommendations to meet those needs. Good interpersonal skills, including displaying courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Strong written, verbal, communication skills. Good mathematical skills and accurate cash handling skills. Must be proficient in the use of computers with a demonstrated ability to quickly learn software applications, multiple programs, and systems. Must be knowledgeable or have a demonstrated ability to quickly learn and understand the applicable regulations (i.e., Reg D, CC, BSA, TISA, etc.). Ability to work under pressure in a fast-paced environment. Good judgment, decision making, and problem-solving skills. Launch Credit Union is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.

About the job: As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets. To ensure staff coverage to help all our customers across different various regions What will you do? Handle customer queries via telephone calls, email and web chat. Achieve your targets for revenue and customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! What do you get in return? Earn uncapped commission pay on top of your salary. Career progression opportunities - our philosophy is to promote internally. Company bonus scheme. 24/7 access to a health and well-being online centre, with private medical and dental schemes. Exclusive retail, restaurants and travel discounts. Collaborative company culture with regular team building events. Company pension. 20 days annual leave (increasing a day each year), plus bank holidays. Free onsite parking at Norwich office. What do you need to apply? Be proactive - you must be driven to succeed and hit your targets! (Essential) Great organisation and attention to detail to manage your phone, diary and data systems. (Essential) Excellent communication skills across all mediums. (Essential) Resilience to bounce back from unhappy customers. (Essential) Empathy for customers and the ability to remain calm and professional. (Essential) What would make your application stand out: Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite. (Desirable) At least 1 year's experience in hospitality, retail or contact centre work. (Desirable) Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it's an exciting time to join us! What are the next steps? Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office. Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.

Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.