Customer support specialist jobs in Speedway, IN

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Join Our Team as a Member Relations Specialist at FORUM Credit Union!Are you passionate about helping others achieve their financial dreams? Do you have retail banking experience and a knack for delivering exceptional customer service? If so, we want you to be part of our member-focused, results-driven team at FORUM Credit Union!FORUM Credit Union is dedicated to providing the best financial advice and customer service to our members. Serving families and businesses across Indiana, we offer convenient branch locations and online access from anywhere. Our mission is to help our members live their financial dreams, and as a Member Relations Specialist, you'll play a vital role in making that happen. Responsibilities You'll be a trusted advisor to our members, processing financial transactions and performing advanced account maintenance. Your daily responsibilities will include: * Performing advanced account maintenance and financial transactions * Meeting monthly sales goals and encouraging fellow staff to do the same * Assisting management staff with member service needs * Performing outbound calls to gain business * Opening and closing the branch and member service lines * Administering cross-training programs for branch employees * Understanding and recommending all Credit Union products and services This might be the perfect role for you if: * You're a problem solver with strong attention to detail * You produce accurate and thorough results * You can multi-task and adapt to change * You're a team player who can also work independently * You're seeking career growth and opportunity Qualifications What we are looking for: * High School Diploma or Equivalent * Previous Banking Experience * Experience in Consumer Lending * Knowledge of Financial Products * Proficient Computer Skills * Enthusiastic and Positive Attitude Employee Perks: * Competitive Pay - $20/hour plus incentive * Student Loan Reimbursement * Tuition Assistance * Wellness Programs * Community Involvement and Paid Volunteer Time * Professional Development/Award Winning Training Program * 401K with Match * Comprehensive Benefits Package * Generous Paid Time Off Please note: A criminal background screen will be conducted upon hire. FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Sales Ops/Billing Customer Liaison Job Description How You'll Add Value The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests. What You'll Do * Ensures effective communication between client and Azenta teams. * Provides support for non-operational client change requests. * Initiates post-win contract/purchase order change requests to notify and trigger client action. * Coordinates post-win activities which fall outside of project management or sales functions. * Supports internal billing inquiries and liaises with client contacts and internal teams to resolve. * Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams. * Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams. * Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery. * Pulls billing data to address client inquires and/or connects with billing teams to provide requested data. * Ensures client responses are completed in a timely manner and according to department quality standards. * Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers. What You Will Bring * Bachelor's Degree * 3+ years' experience in finance, billing, and/or sales operations role * Customer support experience required * Preferred experience with SFDC (Salesforce.com) or similar solution * Excellent analytical and organizational skills * Excellent verbal, written, and presentation skills * Attention to detail, accuracy, and proactive relevance to company interests Your Working Conditions * Office setting * Employee may occasionally work in an area with potentially infectious materials. * Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $50,000.00 - $62,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: The Customer Service Coordinator is responsible for answering inbound telephone inquiries and responding in a professional manner to customers and agents regarding annuities and investment. This role provides a high level of customer service that meets our service level agreements while educating the customer accurately on our products, procedures and regulations. This position must be customer focused: adapting to different customer styles, making sure that each caller's needs are fully understood and taking the appropriate action to meet and exceed the customer's expectations. How You'll Contribute: * Accurately providing information to all incoming inquiries regarding annuities, investments, tax implications, product information, procedures, and regulations * Efficiently maneuvering through various computer systems and on-line resources in retrieving information while responding to customer inquiries * Partners with our external business partners, when required, to resolve customer inquiries * Effectively ensure that detailed electronic records are maintained by accurately documenting all actions taken. * Meeting measurable department standards as they relate to call quality and efficiency measures as well as meeting teamwork, ownership, and professional development goals * Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations. * Efficiently utilizing all resources to ensure they are easily accessible when providing information to a client, or supporting a teammate, or manager * Take ownership of customer issues by following requests through to completion and notifying appropriate personnel if problems exist. * Display a positive attitude while adapting and being receptive to change * Take initiative in developing skills by asking questions; investigating error sources to avoid future mistakes; making the best use of time between calls * Excel in a culture that involves ongoing coaching and feedback from a variety of sources, to ensure the customer's needs are satisfied * Ability to work well in a team environment, strong sense of professionalism and reliability * Display actions that align with the Vision, Mission, and Values What We're Looking For: * Requires excellent written and verbal communication skills * Strong commitment to customer service and quality required * 3 or more years of customer service experience preferred * Customer service experience in Financial Services and/or insurance preferred * Candidate must be detail oriented with strong organization and prioritization skills * Proven decision-making skills and ability to multi-task required * Effective analytical, problem-solving, and mathematical skills * BA/BS degree preferred, or equivalent experience required Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement *This position operates under the hours of M-F, 9AM - 6PM EST. Who We Are: At OPENLANE we make wholesale easy so our customers can be more We're Looking For: A Bilingual Customer Support Representative (CSR) who will be responsible for providing superior technical support and troubleshooting for OPENLANE customers. This position will use a range of technical expertise including customer service skills, tools, and resources available to deliver effective solutions to technical issues. You Are: Customer Obsessed. You're someone who consistently puts the needs and satisfaction of customers at the forefront, striving to deliver exceptional experiences and build lasting relationships. Organized. You possess a high level of efficiency and effectiveness in managing tasks, information, and resources. Tech-Savvy. You have a deep understanding and adeptness with technology, effortlessly navigating digital tools and innovations to solve problems. You Will: Identify, research, and resolve technical and end-user application failures and deficiencies. Ensure proper follow-through on all directives, bulletins and schedules from management. Work to proactively identify areas where product improvements can be made to provide enhanced ease-of-use and functionality. Educate and coach customers on best practices for using OPENLANE products and services. Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability. Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced product knowledge or technical expertise. Serve as a Subject Matter Expert for the design and development of training materials. Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts. Continuously engage in self-directed learning opportunities to increase functional product knowledge Document known errors, workarounds, procedures, and product-specific information. Who You Will Work With: Reporting to the Customer Service Manager, this role will support internal and external customers as they interact with the OPENLANE platform and offerings. Must Have's: Bachelor's degree or equivalent work experience 2 + years customer service / contact center experience Bilingual in Spanish and English General automotive knowledge Experience troubleshooting hardware, software, and network related issues Ability to communicate clearly and concisely, both orally and in writing Demonstrated ability to quickly learn new technologies and a drive to solve problems efficiently and with creativity Strong analytical, technical and problem-solving skills Nice to Have's: Experience with Salesforce, Five9, Slack, & Google Suite Web Crawling/Search experience Ability to retain knowledge of State/Local/Federal/ Contract Requirements for Role Able to successfully manage tasks and inquiries for VIP clientele Customer Service including Phone Etiquette, Empathy and Active Listening Eagerness to learn, take direction and feedback, multi-task, time manage, and problem-solve Sound like a match? Apply Now - We can't wait to hear from you! Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Hourly: $19.00 - $23.00

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role - Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST - Comfortable working in a high-volume production environment. - Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Our Customer Support Representative will help us live up to our service and support goals. The ideal candidate will be someone who will excel working in our fast-paced company, where the velocity from the time of order, design, manufacture, and ship is very high. It is also an environment where everyone makes a difference. RESPONSIBILITIES: This position provides service in a high performance, customer focused environment. This position requires a high level of accuracy and detail orientation. A successful Representative will have a positive attitude, thrive in a team environment and have the ability to handle a high volume of activity. Provide highly responsive service and support to our customers and agents in a courteous, professional, and efficient manner. Manage and prioritize customer needs and requests; answer questions and solve customer problems promptly and effectively. Administrative duties regarding transactional processes including order entry, quotes and other inquiries. Manage customer issues and problems to ensure inquiries are directed to the appropriate internal areas and issues are resolved in a timely manner and with accurate information. Coordinate with internal groups to exceed service level expectations and provide continuing visibility of commitments to the customer. Resolve matters pertaining to order entry, administration, completion and build strong relationships that promote trust and confidence with the customer and internal departments. Knowledge, Ability, & Skills Experience in event planning and execution or in a related field Strong ability to manage several different projects simultaneously and prioritize tasks Strong organizational skills and the ability to remain flexible to ever changing logistics Detail-oriented and customer focused Able to remain calm and professional under pressure Self-starter, motivated Able to work with minimal supervision, comfortable being the sole staff person on site for some events Willingness to work nights, weekends and long shifts as required by the event schedule Proficiency in Microsoft Word, Outlook, Powerpoint and Excel Ability to move tables, chairs, boxes, etc. Ability to stand for long periods of time Ability to anticipate client needs and willingness to work through the logistics of planning an event.

Get on the CREW! Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with amazing benefits and the best coworkers in Indiana, apply today! Check us out! We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row! Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award Winner - Crew Carwash (click the link to read the news!) The Customer Support Specialist will provide outstanding customer service to both our internal and external customers by efficiently supporting Crew Carwash's key customer loyalty programs and processing customer comments and feedback, while working out of our corporate office in Fishers, IN. This position is a fast-paced, high volume role that offers an outstanding opportunity to gain entry into the Crew Carwash Operations team. This person will maintain a positive attitude while fielding in bound calls, handling any issues related to customer service and support overall account maintenance. Primary Responsibilities The following responsibilities outline critical aspects of the Customer Support Specialist. Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external) Research and resolve customer issues and follow up when necessary and appropriate Fulfill requests for information and maintain account changes Process customer comments and feedback Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director Perform data entry and database maintenance functions Set-up and administration of Crew's Fleet Program Administration of Crew's Fundraising Program Handle phone and email inquiries Process incoming applications & qualify organizations non-profit status Preparing fundraiser contract & ordering of fundraiser tickets Prepare online fundraisers & request check for proceeds earned Process and ship Book & Gift Card orders placed on website daily Help with Front Desk/Receptionist coverage Greet guests & answering main phone line Sort mail, process Corporate & Phone Book/Ticket orders What do we need from you? Proficient use of Microsoft Office products (particularly Excel) Outstanding communication skills Strong desire to give exemplary service to Crew's internal & external customer What Can We Offer You? (get ready because it is a lot!) · · Group health, dental and vision plan · Education assistance (up to $3,500/year) - Good for undergraduate or graduate study · Student Loan Payback Program (Up to $1,200/year) · 401(k) with company match · PTO - Paid time off plan + 6 paid holidays/year · Very structured, formal training at all levels · A uniquely fun and rewarding work environment. · Fun & healthy culture · FREE carwashes, naturally · Fantastic Tuition Reimbursement and Student Loan Pay Off Program · Competitive compensation based on experience · Incredible training · Growth potential · Employee recognition and appreciation events A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds. Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and team members! EOE/DFWP/ADA Sounds too good to be true right? Well, you will never know if you don't apply! We simply can't wait to meet you and for you to find out what you're missing in a career. Our recruiting team is ready to share the Crew Culture with you!

TempToFT AppleTree is partnering with an amazing client in the Bloomington area looking for Customer Support Representatives. Candidates must live within 1 hour of the Bloomington area. This family-owned; global company started as a home-based business. Their work environment focuses on bringing people together and fostering relationships that promote respect, inclusion, diversity, and equality. These collaborative working relationships foster innovation. The Customer Support Representative is responsible for managing incoming customer and sales representative calls and emails regarding inquiries that relate to order processing, consignment inventories, and pricing contracts. Must live in Bloomington Area Responsibilities: Answer calls and questions from external customers and sales representatives Assist Customer or sales representative in placing orders Answer product-related questions from external customers Work with Customer Relations on complaints due to service errors Navigate multiple sites to provide customers with information about their orders Collaborate with other departments as needed In office 1 to 2 times a month Requirements: High School diploma or equivalent required Experience in a related role preferred Proficient in Microsoft Office software Excellent communication and interpersonal skills Maintain regular and punctual attendance Adhere to safety requirements Maintain company quality standards Ability to work in a collaborative and independent work environment If you meet these requirements, apply or call 812-772-5627 today! Interviews will begin immediately! JOB TYPE: FULL TIME SHIFT: 1st (9:00 am-5:30 pm) PAY: $17.00/HR

The tamale place is looking to fill full and part time Custer service positions. The right candidate must be able to follow directions easily and must take pride in what you do . Hours of operation are mon-sat 10-9 and Sunday 12-8 No late nights Open availability preferred Compensation based on experience Paid breaks and employee meals Must fill out paper application 1155 e stop 11 rd 13173008748 Www.thetamaleplace.com Additional Information All your information will be kept confidential according to EEO guidelines.

Knowledge Services is hiring for a Bilingual Call Center Specialist. This is a contract-to-hire role. This person will be required to work on-site in our client's office located on the southwest side of Indianapolis. $22.00 per hour, Monday-Friday. Anticipated start date is January 20th. This position requires strong attention to detail, the ability to multitask, and experience in maintaining focus during repetitive tasks. State tax law knowledge is not required. Training will be provided. Responsibilities Provide best-in-class customer service taxpaying customers by phone in a fast-paced call center environment. Applies knowledge acquired in training and utilizes resources to analyze and problem-solve. Respond to a variety of tax inquiries. Access data utilizing basic computer skills. Communicate professionally using correct grammar, spelling, and punctuation. Meets the Call Center goals including call handling, Quality, Schedule adherence and other established goals. Complies with all ethical and confidentiality requirements. Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply. Qualifications 2 + years call center experince High School diploma or GED High attention to detail Ability to effectively communicate, both orally and in writing Solid computer skills, Microsoft Office proficiency Basic math skills Strong customer service background with a professional demeanor Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. #INDWFM

Job Description $50,000 - $55,000 / year + benefits | Fishers, IN Be the go-to contact for customers in a high-tech, fast-growing company. Learn technical products, collaborate with engineers, and help customers get the solutions they need. What You'll Do Manage customer interactions: quotes, orders, and follow-ups. Partner with outside sales engineers to keep projects moving smoothly. Learn technical product details with in-house training. Work with vendors for best pricing and on-time delivery. Keep data accurate in our ERP system. Occasionally assist with shipping/receiving when needed. What We Offer $48K-$55K salary + 401(k) match. Anthem health plans, dental, vision, life, disability. Paid time off & holidays. Professional development in a high-demand industry. You Are Skilled in customer service, inside sales, or order processing. Detail-oriented, organized, and comfortable with technology. Strong communicator and problem-solver. Interested in growing your technical knowledge while helping customers.

Job DescriptionDescription: At Perfiniti Insurance, we have a passion for helping our clients obtain comprehensive and affordable coverage, while educating them throughout their lifetime. With the complexity of insurance and a wide range of options available, our clients need more than just a policy-they need exceptional support. We're not a national call center. We pride ourselves on providing personal, local service-whether over the phone or face-to-face. We take great pride in connecting our clients with agents who can meet every need and want. When clients have questions or concerns about their health coverage, we aim to be their trusted, go-to resource. As a Customer Support Agent, you'll play a key role in delivering a high-quality client experience while supporting our team of agents. Responsibilities include: Serve as the first point of contact for prospects and existing clients, delivering friendly and knowledgeable service Work with our team of agents to connect clients and leads to their assigned agent as needed Answer general questions or concerns that don't require agent involvement Assist current clients with scheduling renewal reviews during the Annual Open Enrollment Periods (AEP/OEP) Provide clear, accurate support regarding policy coverage, billing, and documentation requests Maintain and update client records accurately in our internal systems Ensure a smooth, professional, and personalized service experience at every step Requirements: Prior experience in customer service (insurance, healthcare, or finance preferred) Strong interpersonal and communication skills-both verbal and written Excellent organizational skills and attention to detail Proficiency with basic office software and phone/email systems High school diploma or equivalent (additional education a plus) Ability to work on-site at our Greenwood, IN location Preferred: Knowledge of health insurance, Medicare, or marketplace plans Preferred: Active Indiana insurance license (Life & Health or P&C) Preferred: Bilingual skills (Spanish/English or others) What We Offer Competitive hourly pay, based on experience Full-time, stable position in a growing, client-focused company Supportive and collaborative team environment Training and development with potential to grow into licensed roles Full health benefits package, including: Medical Dental Vision Short-Term Disability (STD) Life Insurance•401(k) with company match

Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Variable Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! Working in Customer Care you will handle inbound calls, chats, and SMS messages regarding accounts and service inquiries from our client base. You will work closely with all internal departments to identify and resolve client concerns. Ideal candidates should be dynamic and ambitious individuals excited to work with our clients. This is a Hybrid Call Center position working remotely 3 days per week/ 2 days in office. Hours of operation are Monday -Friday 9:00 am - 8:00 pm EST. Must be able to work any shift within these hours. PRIMARY DUTIES/KEY RESPONSIBILITIES: * Receive inbound calls, chats, and SMS messages from Automotive Dealers, Automotive Auctions, and internal clients. * Answer routine questions, follow guidelines, and use judgment based on experience. * Staying organized on case management, chats, SMS messages, and service tickets while responding promptly. * Engage customers and determine how to assist them regarding their Nextgear Capital line of credit. * Being willing to learn and implement an understanding of automotive titles and consumer loan structure on vehicle loans. * Build positive customer relationships by asking questions, actively listening, and offering solutions in a considerate and professional manner. * Provide accurate documentation of client inquiries and report case status and resolution. * Make outbound calls to dealers and or automotive auctions as needed to help facilitate business needs. * Refer more complex issues to more senior specialists or management. * Use company proprietary software for research, case management, data entry, and account follow-up activity. * Build working relationships with other customer care representatives and other internal departments. * Follow instructions and maintain workflow standards with integrity. * Attain production, quality goals, and metric standards such as quality phone interactions and schedule adherence. * Adhere to all general company policies and procedures regarding attendance and conduct. * Perform other duties as necessary and can work a flexible schedule as needed, including occasional mandatory overtime between hours ranging from 9 am to 8 pm Eastern time, 8-hour shift. Qualifications Minimum- * High School Diploma/GED * Generally, less than 2 years of experience * Exhibit's ability to work in a fast-paced and evolving team environment, capable of prioritizing tasks and duties * Strong verbal and written communication skills with a proven ability to interact clearly with a vast customer base on socioeconomic levels. * Demonstrates problem-solving and analytical skills with the ability to walk others through complicated processes. * You must have high-speed internet available in your home and be able to be wired and not on WiFi. * Knowledge of how to operate a Windows PC, Home Networking Router/Modem basics * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day. As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills 2+ years of customer interaction or customer support experience required, either by phone or face-to-face 1+ years computer experience, utilizing multiple computer applications in a Windows-based environment Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Preferred qualifications, capabilities, and skills Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Branch experience Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.

Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p Classification: Nonexempt Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service. Supervision Received: Reports to Office Manager and/or Team leader. Supervision Exercised: None. Education: High School Diploma or GED Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Essential Functions: Answers and screens all calls and emails per clinic guidelines; directs appropriately to Physicians, other medical personnel, administrators and support staff. Takes messages following guidelines related to timeliness and accuracy and processes appropriately. Places return calls as requested. Maintains physician schedules to fill openings. Completes clerical work associated with incoming referrals from outside medical sources. Processes paperwork for new clients efficiently and in accordance with protocols. Obtains pertinent information from new patients by asking them to complete surveys or interviews in a courteous and professional manner. Collects data for the admission process. Respects client or patient dignity and confidentiality. Adheres to the facility dress code and appears professional at all times. Respects patient confidentiality. Assists other departments, as directed. Other duties, as assigned The jobholder must demonstrate current competencies applicable to job position. Competencies: Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Proficient with computer programs which may include Microsoft Word, Excel, Outlook and others. Demonstrates excellent patient service skills and the ability to calm patients quickly who may be distraught. Knowledge of clinic policies and procedures. Knowledge of patient service principals and techniques. Skill in screening and directing calls in a polite and professional manner Demonstrated knowledge of telephone equipment and computers Ability to work cooperatively as a member of clinics service team Travel: No travel is required. Work Environment: This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Medical terminology preferred. Education: High School Diploma or GED

Now accepting resumes for a professional Leasing Consultant. If you have two years of apartment experience, have a proven track record in sales, customer service or hospitality, are a quick learner with a desire to expand your skills, you may be a perfect fit! We provide unparalleled apartments, awesome amenities and outstanding customer service. The main focus of this position is touring the property and apartments with prospective residents; assisting in the processing of applications; preparing move-in documents; and providing outstanding customer service to our current residents and prospective residents. The ideal candidate will have one year of prior apartment leasing experience. Weekend availability required. Join a winning Property Management Team and a superior product and a great working environment. If you are a team player, have a “can-do” attitude and the experience to back it up, we want to hear from you! Pedcor Homes is an Equal Opportunity employer and provider. Check us out at ******************* We pride ourselves on the quality of our work and investments as well as our dedication to our associates and the community. We value our integrity and strive to deliver superior results in every area. Whether serving our residents, giving associates what they need to succeed, helping residents achieve better lives or adding value to our investors' portfolios.