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The differences between delivery specialists and delivery assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery specialist has an average salary of $88,972, which is higher than the $35,293 average annual salary of a delivery assistant.
The top three skills for a delivery specialist include CDL, exceptional client and customer service. The most important skills for a delivery assistant are DOT, customer service, and pallets.
| Delivery Specialist | Delivery Assistant | |
| Yearly salary | $88,972 | $35,293 |
| Hourly rate | $42.77 | $16.97 |
| Growth rate | 11% | 11% |
| Number of jobs | 309,758 | 176,706 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | High School Diploma, 38% |
| Average age | 48 | 48 |
| Years of experience | - | - |
A delivery specialist is responsible for handling customers' inquiries and concerns regarding an organization's goods and services before proceeding with delivery plans. Delivery specialists demonstrate the products' features and other necessary information before the customers purchase the products. They also coordinate with distribution and warehouse centers to ensure the adequacy of stock to avoid delays and follow shipment details. A delivery specialist should be highly communicative and organizational, especially on updating customers' information on the database and accurate processing of payments.
A delivery assistant primarily assists delivery drivers in locating and delivering parcels to clients. They participate in loading and unloading packages, handling documents, coordinating with logistics staff, engaging with clients, and organizing and inspecting items to ensure quality and accuracy. They may also take calls to respond to inquiries, make calls to confirm details, locate receivers, and run errands as necessary. Moreover, they must assist drivers in conducting regular vehicle maintenance checks to ensure a safe and efficient workflow.
Delivery specialists and delivery assistants have different pay scales, as shown below.
| Delivery Specialist | Delivery Assistant | |
| Average salary | $88,972 | $35,293 |
| Salary range | Between $61,000 And $128,000 | Between $27,000 And $45,000 |
| Highest paying City | San Francisco, CA | Tualatin, OR |
| Highest paying state | California | Alaska |
| Best paying company | McKinsey & Company Inc | Deloitte |
| Best paying industry | - | Retail |
There are a few differences between a delivery specialist and a delivery assistant in terms of educational background:
| Delivery Specialist | Delivery Assistant | |
| Most common degree | Bachelor's Degree, 42% | High School Diploma, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between delivery specialists' and delivery assistants' demographics:
| Delivery Specialist | Delivery Assistant | |
| Average age | 48 | 48 |
| Gender ratio | Male, 67.6% Female, 32.4% | Male, 83.8% Female, 16.2% |
| Race ratio | Black or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.9% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.8% | Black or African American, 12.0% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 3.6% White, 57.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 4% | 4% |