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Delivery specialist vs delivery coordinator

The differences between delivery specialists and delivery coordinators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery specialist has an average salary of $88,972, which is higher than the $34,247 average annual salary of a delivery coordinator.

The top three skills for a delivery specialist include CDL, exceptional client and customer service. The most important skills for a delivery coordinator are customer orders, delivery issues, and delivery process.

Delivery specialist vs delivery coordinator overview

Delivery SpecialistDelivery Coordinator
Yearly salary$88,972$34,247
Hourly rate$42.77$16.46
Growth rate11%11%
Number of jobs309,75825,266
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 46%
Average age4844
Years of experience-4

What does a delivery specialist do?

A delivery specialist is responsible for handling customers' inquiries and concerns regarding an organization's goods and services before proceeding with delivery plans. Delivery specialists demonstrate the products' features and other necessary information before the customers purchase the products. They also coordinate with distribution and warehouse centers to ensure the adequacy of stock to avoid delays and follow shipment details. A delivery specialist should be highly communicative and organizational, especially on updating customers' information on the database and accurate processing of payments.

What does a delivery coordinator do?

A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.

Delivery specialist vs delivery coordinator salary

Delivery specialists and delivery coordinators have different pay scales, as shown below.

Delivery SpecialistDelivery Coordinator
Average salary$88,972$34,247
Salary rangeBetween $61,000 And $128,000Between $26,000 And $44,000
Highest paying CitySan Francisco, CALos Angeles, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMcKinsey & Company IncIBM
Best paying industry-Internet

Differences between delivery specialist and delivery coordinator education

There are a few differences between a delivery specialist and a delivery coordinator in terms of educational background:

Delivery SpecialistDelivery Coordinator
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common college--

Delivery specialist vs delivery coordinator demographics

Here are the differences between delivery specialists' and delivery coordinators' demographics:

Delivery SpecialistDelivery Coordinator
Average age4844
Gender ratioMale, 67.6% Female, 32.4%Male, 57.8% Female, 42.2%
Race ratioBlack or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.9% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.8%Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9%
LGBT Percentage4%8%

Differences between delivery specialist and delivery coordinator duties and responsibilities

Delivery specialist example responsibilities.

  • Manage servers and logs for reporting using SQL application environment.
  • Maintain CDL to drive delivery truck.
  • Maintain cleanliness and organization of order storage area.
  • Keep warehouse items neatly organize to facilitate ordering of new inventory.
  • Perform custodial duties inside/outside to ensure overall shop cleanliness and tidiness throughout work day.
  • Warehouse operations including coordinate customer pickup retrieval, shipment packaging, and warehouse stocking.
  • Show more

Delivery coordinator example responsibilities.

  • Manage coordination of delivery discrepancies with other Menards locations.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Escalate urgent service needs and cse-relate issues and concerns to appropriate management team.
  • Train and develop new associates on POS system
  • Track & setup deliveries using GPS tracking.
  • Edit and upload photos into MLS realtor on-line website.
  • Show more

Delivery specialist vs delivery coordinator skills

Common delivery specialist skills
  • CDL, 17%
  • Exceptional Client, 11%
  • Customer Service, 10%
  • Cleanliness, 8%
  • Product Knowledge, 5%
  • Work Ethic, 5%
Common delivery coordinator skills
  • Customer Orders, 29%
  • Delivery Issues, 17%
  • Delivery Process, 16%
  • Delivery Schedules, 10%
  • Delivery Operations, 7%
  • Logistics, 3%

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