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The differences between delivery specialists and delivery truck drivers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery specialist has an average salary of $88,972, which is higher than the $55,563 average annual salary of a delivery truck driver.
The top three skills for a delivery specialist include CDL, exceptional client and customer service. The most important skills for a delivery truck driver are CDL, tractor trailer, and customer locations.
A delivery specialist is responsible for handling customers' inquiries and concerns regarding an organization's goods and services before proceeding with delivery plans. Delivery specialists demonstrate the products' features and other necessary information before the customers purchase the products. They also coordinate with distribution and warehouse centers to ensure the adequacy of stock to avoid delays and follow shipment details. A delivery specialist should be highly communicative and organizational, especially on updating customers' information on the database and accurate processing of payments.
A delivery truck driver is primarily responsible for transporting and delivering products to clients, ensuring accuracy and timeliness. They are also responsible for coordinating with logistics staff, loading and unloading packages, handling and managing documentation, following designated schedules and routes, and maintaining records of deliveries, including the missed ones. There are also instances when a delivery truck driver must accept and process payments, respond to customer calls and inquiries, and prepare progress reports. Furthermore, it is essential to perform maintenance checks on vehicles and abide by all traffic laws for a safe and efficient work environment.
Delivery specialists and delivery truck drivers have different pay scales, as shown below.
| Delivery Specialist | Delivery Truck Driver | |
| Average salary | $88,972 | $55,563 |
| Salary range | Between $61,000 And $128,000 | Between $32,000 And $95,000 |
| Highest paying City | San Francisco, CA | Chicago, IL |
| Highest paying state | California | Illinois |
| Best paying company | McKinsey & Company Inc | Sysco |
| Best paying industry | - | Manufacturing |
There are a few differences between a delivery specialist and a delivery truck driver in terms of educational background:
| Delivery Specialist | Delivery Truck Driver | |
| Most common degree | Bachelor's Degree, 42% | High School Diploma, 50% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between delivery specialists' and delivery truck drivers' demographics:
| Delivery Specialist | Delivery Truck Driver | |
| Average age | 48 | 48 |
| Gender ratio | Male, 67.6% Female, 32.4% | Male, 94.7% Female, 5.3% |
| Race ratio | Black or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.9% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.8% | Black or African American, 12.4% Unknown, 4.8% Hispanic or Latino, 20.7% Asian, 3.8% White, 57.5% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 4% | 4% |