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Delivery specialist vs package delivery driver

The differences between delivery specialists and package delivery drivers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery specialist has an average salary of $88,972, which is higher than the $37,271 average annual salary of a package delivery driver.

The top three skills for a delivery specialist include CDL, exceptional client and customer service. The most important skills for a package delivery driver are CDL, physical exams, and delivery vehicle.

Delivery specialist vs package delivery driver overview

Delivery SpecialistPackage Delivery Driver
Yearly salary$88,972$37,271
Hourly rate$42.77$17.92
Growth rate11%11%
Number of jobs309,758447,795
Job satisfaction--
Most common degreeBachelor's Degree, 42%High School Diploma, 33%
Average age4848
Years of experience--

What does a delivery specialist do?

A delivery specialist is responsible for handling customers' inquiries and concerns regarding an organization's goods and services before proceeding with delivery plans. Delivery specialists demonstrate the products' features and other necessary information before the customers purchase the products. They also coordinate with distribution and warehouse centers to ensure the adequacy of stock to avoid delays and follow shipment details. A delivery specialist should be highly communicative and organizational, especially on updating customers' information on the database and accurate processing of payments.

What does a package delivery driver do?

A package delivery driver is responsible for picking up parcels and merchandise from warehouse or distribution centers for deliveries to different destinations. Package delivery drivers should be cautious in moving items, most importantly fragile packages, following special instructions as needed. They inspect their vehicle's condition and conduct regular maintenance to prevent delays in operations and road failures. A package delivery driver ensures the receipt of packages upon delivery, responding to the customers' inquiries and concerns, and resolve and escalate complaints to the management immediately.

Delivery specialist vs package delivery driver salary

Delivery specialists and package delivery drivers have different pay scales, as shown below.

Delivery SpecialistPackage Delivery Driver
Average salary$88,972$37,271
Salary rangeBetween $61,000 And $128,000Between $27,000 And $51,000
Highest paying CitySan Francisco, CAWarwick, RI
Highest paying stateCaliforniaAlaska
Best paying companyMcKinsey & Company IncUS Foods
Best paying industry-Retail

Differences between delivery specialist and package delivery driver education

There are a few differences between a delivery specialist and a package delivery driver in terms of educational background:

Delivery SpecialistPackage Delivery Driver
Most common degreeBachelor's Degree, 42%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college--

Delivery specialist vs package delivery driver demographics

Here are the differences between delivery specialists' and package delivery drivers' demographics:

Delivery SpecialistPackage Delivery Driver
Average age4848
Gender ratioMale, 67.6% Female, 32.4%Male, 87.4% Female, 12.6%
Race ratioBlack or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.9% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.8%Black or African American, 12.0% Unknown, 4.6% Hispanic or Latino, 19.0% Asian, 3.6% White, 59.9% American Indian and Alaska Native, 0.8%
LGBT Percentage4%4%

Differences between delivery specialist and package delivery driver duties and responsibilities

Delivery specialist example responsibilities.

  • Manage servers and logs for reporting using SQL application environment.
  • Maintain CDL to drive delivery truck.
  • Maintain cleanliness and organization of order storage area.
  • Keep warehouse items neatly organize to facilitate ordering of new inventory.
  • Perform custodial duties inside/outside to ensure overall shop cleanliness and tidiness throughout work day.
  • Warehouse operations including coordinate customer pickup retrieval, shipment packaging, and warehouse stocking.
  • Show more

Package delivery driver example responsibilities.

  • Hire and manage drivers who run the routes.
  • Conduct pre-trip vehicle inspection on a daily basis.
  • Complete daily pre-trip vehicle inspection check before start of delivery day.
  • Maintain records, such as vehicle logs, Hazmat paperwork with regulations.
  • Operate all size package cars including large non CDL box moving trucks.
  • Set ladders, scaffolds, and hoists in place for taking supplies to roofs
  • Show more

Delivery specialist vs package delivery driver skills

Common delivery specialist skills
  • CDL, 17%
  • Exceptional Client, 11%
  • Customer Service, 10%
  • Cleanliness, 8%
  • Product Knowledge, 5%
  • Work Ethic, 5%
Common package delivery driver skills
  • CDL, 42%
  • Physical Exams, 37%
  • Delivery Vehicle, 13%
  • Appearance Guidelines, 4%
  • Delivery Route, 1%
  • Outdoor Position, 1%

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