Dining room host vs dining room server

Differences between dining room host and dining room server duties and responsibilities

Dining room host example responsibilities.

• Manage customer reservations and table seating arrangements.
• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Operate POS system to input customer orders and print checks
• Work over the phone with guests create dining reservations, party events, and fulfill customer needs.
• Inform guests of the owners' history in the wine industry and develop rapport by accurately answering all questions.
• Supervise and coordinate activities of dining room personnel to provide fast and courteous service to patrons, and to ensure cleanliness.
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Dining room server example responsibilities.

• Schedule all reservations and plan seating arrangements with management prior to dinner service.
• Contribute wine and food pairing knowledge to allow for guarantee customer satisfaction during dining experience.
• Clean and polish glass shelves and doors of service bars and equipment.
• Used a POS to charge members and their guests for monthly billing.
• Assist in overseeing the day-to-day operations and performance of the VIP service team.
• Coordinate VIP services including; greet and check in VIP's as they arrive at the hotel.
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