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Direct support professional vs support staff

The differences between direct support professionals and desk clerks supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a direct support professional has an average salary of $32,077, which is higher than the $31,772 average annual salary of a support staff.

The top three skills for a direct support professional include direct support, developmental disabilities and autism. The most important skills for a support staff are customer service, developmental disabilities, and mental health.

Direct support professional vs support staff overview

Direct Support ProfessionalSupport Staff
Yearly salary$32,077$31,772
Hourly rate$15.42$15.28
Growth rate36%36%
Number of jobs142,034161,915
Job satisfaction4-
Most common degreeHigh School Diploma, 30%Bachelor's Degree, 46%
Average age4847
Years of experience-6

What does a direct support professional do?

Direct support professionals are responsible for taking care of patients with physical or mental limitations. They do a variety of tasks for their patients, such as doing household chores, running errands for them, cooking for them, feeding them, bathing and dressing them, and helping them with their medication, among others. They also provide their patients with companionship, accompanying their patients to appointments, providing emotional support, and being with their patients for the most part of the day. They should be familiar with their patients' prescribed medicines, meal plans, therapy schedules, and other items related to the betterment of the patients' condition. Direct support professionals help the patients overcome their challenges and assist them in acclimating themselves with their current environment.

What does a support staff do?

School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.

Direct support professional vs support staff salary

Direct support professionals and desk clerks supervisors have different pay scales, as shown below.

Direct Support ProfessionalSupport Staff
Average salary$32,077$31,772
Salary rangeBetween $18,000 And $54,000Between $25,000 And $40,000
Highest paying CitySanta Clara, CASeattle, WA
Highest paying stateCaliforniaNew York
Best paying companyMetaLakeland Electric
Best paying industryGovernmentFinance

Differences between direct support professional and support staff education

There are a few differences between a direct support professional and a support staff in terms of educational background:

Direct Support ProfessionalSupport Staff
Most common degreeHigh School Diploma, 30%Bachelor's Degree, 46%
Most common majorPsychologyBusiness
Most common college-Duke University

Direct support professional vs support staff demographics

Here are the differences between direct support professionals' and desk clerks supervisors' demographics:

Direct Support ProfessionalSupport Staff
Average age4847
Gender ratioMale, 24.4% Female, 75.6%Male, 31.2% Female, 68.8%
Race ratioBlack or African American, 9.7% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 8.3% White, 61.6% American Indian and Alaska Native, 1.1%Black or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7%
LGBT Percentage7%8%

Differences between direct support professional and support staff duties and responsibilities

Direct support professional example responsibilities.

  • Work with adults who have disabilities to help manage everyday tasks such as laundry, cooking, preparing groceries, etc.
  • Provide care to adults with intellectual & developmental disabilities while administering their medication via AMAP certification
  • Support the development of individuals with autism by promoting community involvement and performing exercises to strengthen their cognitive and social skills.
  • Assist with toileting, including urinals.
  • Maintain medical records according to all HIPPA guidelines.
  • Assist coordinator to train new DCW on assign shift.
  • Show more

Support staff example responsibilities.

  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Provide companionship to the consumer.
  • Tutor students in various science courses, English and GED prep classes.
  • Maintain a safe, supportive and therapeutic environment which fosters growth and rehabilitation.
  • Work with students at various levels of mathematics knowledge within the same teaching environment.
  • Work with students who have graduated from the developmental mathematics program on more advance mathematics classes.
  • Show more

Direct support professional vs support staff skills

Common direct support professional skills
  • Direct Support, 19%
  • Developmental Disabilities, 12%
  • Autism, 9%
  • Direct Care, 7%
  • DSP, 7%
  • Mental Health, 6%
Common support staff skills
  • Customer Service, 9%
  • Developmental Disabilities, 7%
  • Mental Health, 6%
  • Meal Preparation, 6%
  • Direct Care, 6%
  • Home Maintenance, 6%

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