About us
Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG , you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there's countless opportunities at your fingertips.
We're growing; grow with us.
Procurement and Cost Efficiency (PaCE) is a dynamic team with global reach. We nurture and develop strategic relationships with our supply base, enabling us to maximize value for IHG and our Owners. We partner internally to bring commerciality across our business and directly support the enablement of IHG's business strategy. We focus on being commercial advisors to our stakeholders, while driving material impact through efficient execution in a dynamic environment. PaCE is an exciting place to be at IHG, where you will no doubt learn a lot and be able to make a real impact on IHG's growth and success!
Day to day
The position of Procurement Category Director has responsibility for supporting the commercial and financial objectives of IHG through the execution of our procurement strategy. The successful applicant will be an experienced team leader, a strong business partner able to understand and enable critical objectives of senior leaders in IHG's Commercial & Technology organization, and a seasoned procurement professional with a background in information technology and a deep understanding of IT Services. The successful candidate will have the ability to lead cross-functional teams of stakeholders and direct reports by using effective category management, sourcing execution and supplier relationship management practices. This position will report to the VP, Commercial &Technology Procurement.
Additionally, this role will collaborate with and support IHG's Guest Products & Platforms team, which sits within the Commercial & Technology (C&T) organization, while also working with the entirety of C&T and other parts of the business that have needs for IT Services. Guest Products & Platforms provide an exciting array of products and services designed to enhance our guests' interaction with IHG hotels, including our recently redesigned mobile app along with supporting the technological enablement of our enhanced Loyalty program, IHG One Rewards.
Additional capabilities and responsibilities for the role are noted below:
+ Category Scope - Direct responsibility for the development and delivery of whole life Category Strategies for a portfolio of categories and supplier relationships which are complex, dynamic and challenging
+ Team Leadership - Demonstrated experience and capability in developing, coaching and leading a high performing team of Procurement professionals to serve as commercial advisors that drive strategic sourcing activities while helping stakeholders make critical decisions to run the business
+ Stakeholder Management - Engage with business partners and senior stakeholders in order to facilitate an understanding of Commercial & Technology's strategy and enabling their prioritized objectives by identifying go-to-market strategies for IHG's existing and future supply base.
+ Strategy Implementation - Ensure that all strategies and initiatives are effectively implemented by the Category Managers working within the Commercial & Technology Procurement team.
+ Continuous Improvement - Establish emerging requirements and drive strategies and activities within a range of Category Teams to deliver continuous improvement within the supply base.
+ Results and Performance - Deliver broad-based value outcomes including cost savings, cost avoidance, risk mitigation, spend effectiveness, customer satisfaction.
Requirements
**Education**
+ Bachelors or Master's Degree in Finance, Business Administration or in relevant field or the combination of an equivalent combination of education and work related experience
**Experience**
+ Minimum 7 years line procurement experience including practice and leadership of category management in blue-chip organizations; this will include application in a variety of supply markets with a particular focus on third parties providing technology products and services.
**Technical Skills and Knowledge**
+ Fully seasoned facilitator, competent change manager and accomplished communicator and relationship manager at senior levels
+ Ability to lead through ambiguity
+ Possess strong capabilities in problem solving coupled with analytical and structured strategic thinking skills
+ Working knowledge of Procurement tools such as Ariba or similar Source to Pay solutions
+ Outstanding presentation and communication skills, both written and verbal
+ Demonstrated experience in information technology procurement, with a particular focus on IT Services
+ Intellectual curiosity to drive an understanding of IHG's business strategy, stakeholder's strategic objectives, and an ongoing understanding of a dynamic, ever-changing and global supply market
Benefits
We'll reward all your hard work with a great salary and benefits - including great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.
Not Applicable for Colorado Applicants.
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How to hire a director of information technology services
Director of information technology services hiring summary. Here are some key points about hiring directors of information technology services in the United States:
- There are a total of 138,923 directors of information technology services in the US, and there are currently 131,506 job openings in this field.
- The median cost to hire a director of information technology services is $1,633.
- Small businesses spend $1,105 per director of information technology services on training each year, while large companies spend $658.
- It takes between 36 and 42 days to fill the average role in the US.
- It takes approximately 12 weeks for a new employee to reach full productivity levels.
- HR departments typically allocate 15% of their budget towards recruitment efforts.
- Atlanta, GA, has the highest demand for directors of information technology services, with 5 job openings.
How to hire a director of information technology services, step by step
To hire a director of information technology services, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a director of information technology services:
Here's a step-by-step director of information technology services hiring guide:
- Step 1: Identify your hiring needs
- Step 2: Create an ideal candidate profile
- Step 3: Make a budget
- Step 4: Write a director of information technology services job description
- Step 5: Post your job
- Step 6: Interview candidates
- Step 7: Send a job offer and onboard your new director of information technology services
- Step 8: Go through the hiring process checklist
What does a director of information technology services do?
Directors of information technology oversee the infrastructure of technical operations in organizations. The directors handle a team of information technology employees. They track technology to achieve corporate goals and eliminate the security risks of businesses. They strengthen user satisfaction and ensure the maintenance of the enterprise's operations and systems. Moreover, they direct the effectiveness of development, networks, and disaster recovery processes and systems. They should have strategic thinking, leadership, decision making, and communication skills.
Post a director of information technology services job for free, promote it for a fee
Identify your hiring needs
The director of information technology services hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.
Determine employee vs contractor statusIs the person you're thinking of hiring a US citizen or green card holder?A director of information technology services's background is also an important factor in determining whether they'll be a good fit for the position. For example, directors of information technology services from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
The following list breaks down different types of directors of information technology services and their corresponding salaries.
Type of Director Of Information Technology Services Description Hourly rate Director Of Information Technology Services Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals. $49-98 Vice President, Technology A vice president of technology is in charge of overseeing all technological operations in a company while managing the workforce involved, ensuring efficiency and smooth workflow. Typically, it is their responsibility to establish goals and objectives, devising strategies to enforce them... Show more $50-104 Information Systems Director An Information Systems Director spearheads and oversees a business establishment's information systems, ensuring everything runs smoothly and efficiently. They set goals and guidelines, establish protocols and timelines, liaise with external business partners such as vendors and suppliers, manage staff, and develop strategies to optimize operations... Show more $41-95 Create an ideal candidate profile
Common skills:- Project Management
- Oversight
- Service Delivery
- Governance
- Cloud
- Service Management
- ITIL
- Continuous Improvement
- Direct Reports
- ITSM
- Service Desk
- Network Infrastructure
- HIPAA
- Application Development
Responsibilities:- Lead outsourcing project, including creating graphs and cost-savings reports for the CIO to analyze and approve.
- Lead a team in multiple implementations of the EMR and EPM solutions for large acute care and ambulatory facilities.
- Publish functional requirements documents and manage internal teams through SDLC process.
- Institute a culture of standards and best practices that enable organization to achieve compliance with Sarbanes-Oxley regulations.
- Direct the expansion of SharePoint across the organization for each hospital's intranet sites, along with dozens of team sites.
- Establish, document, and implement incident management processes where none previously exist utilizing the ITIL framework.
Make a budget
Including a salary range in your director of information technology services job description is one of the best ways to attract top talent. A director of information technology services can vary based on:
- Location. For example, directors of information technology services' average salary in wyoming is 33% less than in new york.
- Seniority. Entry-level directors of information technology services 50% less than senior-level directors of information technology services.
- Certifications. A director of information technology services with certifications usually earns a higher salary.
- Company. Working for an established firm or a new start-up company can make a big difference in a director of information technology services's salary.
Average director of information technology services salary
$145,128yearly
$69.77 hourly rateEntry-level director of information technology services salary$102,000 yearly salaryUpdated December 16, 2025Average director of information technology services salary by state
Rank State Avg. salary Hourly rate 1 New York $167,287 $80 2 New Jersey $164,202 $79 3 California $161,225 $78 4 Massachusetts $160,088 $77 5 Washington $158,150 $76 6 Texas $150,218 $72 7 Oregon $147,669 $71 8 Delaware $137,862 $66 9 Pennsylvania $137,350 $66 10 Virginia $136,522 $66 11 Illinois $134,130 $64 12 Colorado $133,714 $64 13 District of Columbia $131,906 $63 14 Georgia $128,632 $62 15 Nebraska $126,472 $61 16 North Carolina $126,026 $61 17 Missouri $119,493 $57 18 Florida $118,479 $57 19 Tennessee $113,733 $55 Average director of information technology services salary by company
Rank Company Average salary Hourly rate Job openings 1 Pixar Animation Studios $183,959 $88.44 2 Rivian $177,922 $85.54 6 3 Cepheid $173,421 $83.38 4 Bristol-Myers Squibb $167,371 $80.47 7 5 ServiceNow $160,566 $77.20 35 6 Hoag $157,462 $75.70 6 7 Stanford Children's Health $155,738 $74.87 8 Emory Healthcare $153,793 $73.94 23 9 Waters $151,892 $73.03 7 10 Catalent Pharma Solutions $150,240 $72.23 16 11 Southern Glazer's $148,965 $71.62 1 12 Tal Healthcare $148,807 $71.54 3 13 Electric $148,663 $71.47 1 14 Evolutyz $148,663 $71.47 15 Honeywell $148,617 $71.45 37 16 New York Life Insurance $147,478 $70.90 23 17 Harvard University $147,130 $70.74 18 Randstad North America, Inc. $147,126 $70.73 1 19 Ocean State Job Lot $147,027 $70.69 20 Texas Health Resources $146,702 $70.53 5 Writing a director of information technology services job description
A job description for a director of information technology services role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a director of information technology services job description:
Director of information technology services job description example
Post your job
To find the right director of information technology services for your business, consider trying out a few different recruiting strategies:
- Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
- Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with directors of information technology services they would recommend.
- Recruit at local colleges. Attend job fairs at local colleges to recruit directors of information technology services who meet your education requirements.
- Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
- Post your director of information technology services job on Zippia to find and recruit director of information technology services candidates who meet your exact specifications.
- Use field-specific websites.
- Post a job on free websites.
Interview candidates
Recruiting directors of information technology services requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Send a job offer and onboard your new director of information technology services
Once you've decided on a perfect director of information technology services candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.
It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.
Once that's done, you can draft an onboarding schedule for the new director of information technology services. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.
Go through the hiring process checklist
- Determine employee type (full-time, part-time, contractor, etc.)
- Submit a job requisition form to the HR department
- Define job responsibilities and requirements
- Establish budget and timeline
- Determine hiring decision makers for the role
- Write job description
- Post job on job boards, company website, etc.
- Promote the job internally
- Process applications through applicant tracking system
- Review resumes and cover letters
- Shortlist candidates for screening
- Hold phone/virtual interview screening with first round of candidates
- Conduct in-person interviews with top candidates from first round
- Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
- Conduct background checks on top candidates
- Check references of top candidates
- Consult with HR and hiring decision makers on job offer specifics
- Extend offer to top candidate(s)
- Receive formal job offer acceptance and signed employment contract
- Inform other candidates that the position has been filled
- Set and communicate onboarding schedule to new hire(s)
- Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a director of information technology services?
Recruiting directors of information technology services involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $145,128 per year for a director of information technology services, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for directors of information technology services in the US typically range between $49 and $98 an hour.
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Updated December 16, 2025