Directory assistance operator vs service assistant

Differences between directory assistance operator and service assistant duties and responsibilities

Directory assistance operator example responsibilities.

• Operate private branch exchange (PBX) systems for businesses and organizations.
• Plugged in headphones on switchboard, and push switch keys to make connections.
• Operate switch keys to relay calls on the PBX switchboard to appropriate departments.
• Provide long distance and local telephone services to MCI customers both international domestic.
• Place long distance and collect calls via computer and phone system for MCI customers.
• Plug in headphones when signal light flashes on cord switchboard, or push switch keys on cordless switchboard to make connections.
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Service assistant example responsibilities.

• Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
• Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
• Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
• Function as part of the trauma team by performing CPR.
• Set up and maintain CPR certifications for all instructional aids.
• Review supplies, materials, vendor selection for WIS and NICU.
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