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Dispatcher/driver vs truck dispatcher

The differences between dispatcher/drivers and truck dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatcher/driver and a truck dispatcher. Additionally, a dispatcher/driver has an average salary of $41,265, which is higher than the $35,756 average annual salary of a truck dispatcher.

The top three skills for a dispatcher/driver include customer service, DOT and relevant safety regulations. The most important skills for a truck dispatcher are truck loads, safety regulations, and customer service.

Dispatcher/driver vs truck dispatcher overview

Dispatcher/DriverTruck Dispatcher
Yearly salary$41,265$35,756
Hourly rate$19.84$17.19
Growth rate11%-
Number of jobs130,01461,928
Job satisfaction--
Most common degreeHigh School Diploma, 36%High School Diploma, 35%
Average age4343
Years of experience22

Dispatcher/driver vs truck dispatcher salary

Dispatcher/drivers and truck dispatchers have different pay scales, as shown below.

Dispatcher/DriverTruck Dispatcher
Average salary$41,265$35,756
Salary rangeBetween $27,000 And $60,000Between $24,000 And $52,000
Highest paying City-Livermore, CA
Highest paying state-Connecticut
Best paying company-Marathon Petroleum
Best paying industry-Energy

Differences between dispatcher/driver and truck dispatcher education

There are a few differences between a dispatcher/driver and a truck dispatcher in terms of educational background:

Dispatcher/DriverTruck Dispatcher
Most common degreeHigh School Diploma, 36%High School Diploma, 35%
Most common majorBusinessBusiness
Most common college--

Dispatcher/driver vs truck dispatcher demographics

Here are the differences between dispatcher/drivers' and truck dispatchers' demographics:

Dispatcher/DriverTruck Dispatcher
Average age4343
Gender ratioMale, 66.9% Female, 33.1%Male, 57.3% Female, 42.7%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between dispatcher/driver and truck dispatcher duties and responsibilities

Dispatcher/driver example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Spearhead FRA derailment investigations, providing reporting and on-site leadership to emergency situations.
  • Develop, implement, and evaluate the logistics and property accountability plans and policies for the organization.
  • Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
  • Monitor CCTV cameras for criminal activity.
  • Monitor the entire facility using CCTV while simultaneously performing dispatching duties.
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Truck dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Develop and quoted rates to shippers and agents.
  • Handle and resolve problems as they arise with shippers and drivers.
  • Guide truck drivers to donation pick up locations, via computer and GPS location.
  • Provide real time GPS tracking of traffic and all drivers on the road as dispatcher for the company.
  • Excel as an OTR refrigerate dispatcher and are key in the the company's adoption of Mcleod software for dispatch functions.
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Dispatcher/driver vs truck dispatcher skills

Common dispatcher/driver skills
  • Customer Service, 18%
  • DOT, 14%
  • Relevant Safety Regulations, 11%
  • CDL, 8%
  • Service Vehicle, 6%
  • Pickup, 6%
Common truck dispatcher skills
  • Truck Loads, 23%
  • Safety Regulations, 15%
  • Customer Service, 13%
  • Delivery Appointments, 11%
  • Owner Operators, 5%
  • GPS, 4%

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