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Domain administrator vs help desk administrator

The differences between domain administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a domain administrator and a help desk administrator. Additionally, a domain administrator has an average salary of $78,593, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a domain administrator include windows server, DNS and powershell. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Domain administrator vs help desk administrator overview

Domain AdministratorHelp Desk Administrator
Yearly salary$78,593$49,798
Hourly rate$37.79$23.94
Growth rate5%5%
Number of jobs82,346130,180
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Average age4343
Years of experience22

Domain administrator vs help desk administrator salary

Domain administrators and help desk administrators have different pay scales, as shown below.

Domain AdministratorHelp Desk Administrator
Average salary$78,593$49,798
Salary rangeBetween $55,000 And $112,000Between $34,000 And $71,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Houlihan Lokey
Best paying industry-Finance

Differences between domain administrator and help desk administrator education

There are a few differences between a domain administrator and a help desk administrator in terms of educational background:

Domain AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Domain administrator vs help desk administrator demographics

Here are the differences between domain administrators' and help desk administrators' demographics:

Domain AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 87.7% Female, 12.3%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.4% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between domain administrator and help desk administrator duties and responsibilities

Domain administrator example responsibilities.

  • Install service packs and patches to client workstations and servers; manage off-peak hour backups.
  • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, VPN and intrusion detection systems.
  • Lead enterprise-wide virtualization effort, overseeing and completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
  • Upgrade and troubleshoot hardware issues.
  • Support to six data centers for VMware and Microsoft support.
  • Virtualize all servers using VMWARE, reduce server count 7 to 1.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Domain administrator vs help desk administrator skills

Common domain administrator skills
  • Windows Server, 14%
  • DNS, 6%
  • PowerShell, 6%
  • VMware, 5%
  • Linux, 4%
  • Troubleshoot, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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