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The differences between engineering systems analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an engineering systems analyst, becoming a systems support analyst takes usually requires 1-2 years. Additionally, an engineering systems analyst has an average salary of $89,433, which is higher than the $82,219 average annual salary of a systems support analyst.
The top three skills for an engineering systems analyst include MATLAB, data analysis and C++. The most important skills for a systems support analyst are troubleshoot, customer service, and database.
| Engineering Systems Analyst | Systems Support Analyst | |
| Yearly salary | $89,433 | $82,219 |
| Hourly rate | $43.00 | $39.53 |
| Growth rate | 9% | 10% |
| Number of jobs | 192,726 | 161,168 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 61% |
| Average age | 43 | 42 |
| Years of experience | 6 | 2 |
Engineering Systems Analysts are responsible for examining, designing, and managing IT architecture and systems to improve business productivity and efficiency. Their duties include liaising with external and internal clients, conducting analysis on clients' business and IT systems models, creating project briefs, preparing proposals, developing costing reports and project feasibility, and identifying potential solutions. Engineering Systems Analyst also participates in project budgeting, scheduling document testings, overseeing data migration, supporting system updates, and working with testers and developers to ensure user satisfaction and technical compatibility. They help in implementing user manuals and training for new users. They must keep abreast with industry regulations and technical requirements.
A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.
Engineering systems analysts and systems support analysts have different pay scales, as shown below.
| Engineering Systems Analyst | Systems Support Analyst | |
| Average salary | $89,433 | $82,219 |
| Salary range | Between $67,000 And $118,000 | Between $58,000 And $114,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Parsons | Virtu Financial |
| Best paying industry | Professional | Finance |
There are a few differences between an engineering systems analyst and a systems support analyst in terms of educational background:
| Engineering Systems Analyst | Systems Support Analyst | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 61% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between engineering systems analysts' and systems support analysts' demographics:
| Engineering Systems Analyst | Systems Support Analyst | |
| Average age | 43 | 42 |
| Gender ratio | Male, 79.3% Female, 20.7% | Male, 70.4% Female, 29.6% |
| Race ratio | Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 11.1% Asian, 14.6% White, 58.9% American Indian and Alaska Native, 0.2% | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |