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Engineering systems analyst vs systems support analyst

The differences between engineering systems analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an engineering systems analyst, becoming a systems support analyst takes usually requires 1-2 years. Additionally, an engineering systems analyst has an average salary of $89,433, which is higher than the $82,219 average annual salary of a systems support analyst.

The top three skills for an engineering systems analyst include MATLAB, data analysis and C++. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Engineering systems analyst vs systems support analyst overview

Engineering Systems AnalystSystems Support Analyst
Yearly salary$89,433$82,219
Hourly rate$43.00$39.53
Growth rate9%10%
Number of jobs192,726161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 61%
Average age4342
Years of experience62

What does an engineering systems analyst do?

Engineering Systems Analysts are responsible for examining, designing, and managing IT architecture and systems to improve business productivity and efficiency. Their duties include liaising with external and internal clients, conducting analysis on clients' business and IT systems models, creating project briefs, preparing proposals, developing costing reports and project feasibility, and identifying potential solutions. Engineering Systems Analyst also participates in project budgeting, scheduling document testings, overseeing data migration, supporting system updates, and working with testers and developers to ensure user satisfaction and technical compatibility. They help in implementing user manuals and training for new users. They must keep abreast with industry regulations and technical requirements.

What does a systems support analyst do?

A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.

Engineering systems analyst vs systems support analyst salary

Engineering systems analysts and systems support analysts have different pay scales, as shown below.

Engineering Systems AnalystSystems Support Analyst
Average salary$89,433$82,219
Salary rangeBetween $67,000 And $118,000Between $58,000 And $114,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyParsonsVirtu Financial
Best paying industryProfessionalFinance

Differences between engineering systems analyst and systems support analyst education

There are a few differences between an engineering systems analyst and a systems support analyst in terms of educational background:

Engineering Systems AnalystSystems Support Analyst
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Engineering systems analyst vs systems support analyst demographics

Here are the differences between engineering systems analysts' and systems support analysts' demographics:

Engineering Systems AnalystSystems Support Analyst
Average age4342
Gender ratioMale, 79.3% Female, 20.7%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 11.1% Asian, 14.6% White, 58.9% American Indian and Alaska Native, 0.2%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between engineering systems analyst and systems support analyst duties and responsibilities

Engineering systems analyst example responsibilities.

  • Manage multiple database platforms for potential performance issues, while conducting research and resolution with attention to detail and thorough documentation.
  • Create custom SAS programs and UNIX shell scripts to generate statistics and analyze data sets of interest.
  • Analyze data from a variety of sources in order to provide business insights using the UNIX operating system.
  • Optimize, upgrade, troubleshoot, maintain, and administer servers in a development, and production environment.
  • Insure data residing on mill file servers (AS/400 and PC) is properly back up and safeguard.
  • Support network and computing infrastructure.
  • Show more

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Engineering systems analyst vs systems support analyst skills

Common engineering systems analyst skills
  • MATLAB, 13%
  • Data Analysis, 9%
  • C++, 8%
  • C #, 8%
  • Java, 7%
  • DOD, 6%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

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