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The differences between escalation engineers and engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an escalation engineer, becoming an engineer takes usually requires 4-6 years. Additionally, an escalation engineer has an average salary of $109,368, which is higher than the $92,077 average annual salary of an engineer.
The top three skills for an escalation engineer include cloud, azure and linux. The most important skills for an engineer are python, cloud, and C++.
| Escalation Engineer | Engineer | |
| Yearly salary | $109,368 | $92,077 |
| Hourly rate | $52.58 | $44.27 |
| Growth rate | 5% | 2% |
| Number of jobs | 53,911 | 618,207 |
| Job satisfaction | - | 4.33 |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 65% |
| Average age | 43 | 41 |
| Years of experience | 2 | 6 |
The escalation engineer is the person who takes charge of a network system that experiences high levels of activities at peak times. Congested networks may result in problems and delays, in which the escalation engineer resolves issues related to increased activity on a given network. The escalation engineer collects information, analyzes data, and generates reports and recommendations to improve the system better. The smooth flow of activities in a hectic environment often rests on a few people, including the escalation engineer.
Engineers are highly trained professionals who determine the feasibility of various projects, usually related to the construction industry. They are considered experts in mathematics and science, two disciplines that they need to use in designing and coming up with plans for projects. They should also be well-versed in different construction or industrial materials, and they ensure that appropriate materials are used for the project. They also ensure that the projects meet the requirements of the groups that hired them. They create spaces that would both address the needs of the end-users and the industry standards. They also ensure that the projects they make would stand the test of time.
Escalation engineers and engineers have different pay scales, as shown below.
| Escalation Engineer | Engineer | |
| Average salary | $109,368 | $92,077 |
| Salary range | Between $80,000 And $148,000 | Between $65,000 And $130,000 |
| Highest paying City | San Francisco, CA | Huntsville, AL |
| Highest paying state | Washington | New Hampshire |
| Best paying company | Meta | Fort Bend County |
| Best paying industry | Technology | Automotive |
There are a few differences between an escalation engineer and an engineer in terms of educational background:
| Escalation Engineer | Engineer | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 65% |
| Most common major | Computer Science | Mechanical Engineering |
| Most common college | Massachusetts Institute of Technology | Michigan Technological University |
Here are the differences between escalation engineers' and engineers' demographics:
| Escalation Engineer | Engineer | |
| Average age | 43 | 41 |
| Gender ratio | Male, 91.7% Female, 8.3% | Male, 86.3% Female, 13.7% |
| Race ratio | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 13.2% White, 61.7% American Indian and Alaska Native, 0.3% | Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 9.1% Asian, 15.0% White, 67.9% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 9% | 5% |