A fast-growing AI ERP startup is seeking a dynamic operational strategist to drive key projects and optimize company performance. This role requires 4+ years in consulting or strategy within high-growth tech, strong analytical skills, and the ability to thrive in a fast-paced environment. Collaborating directly with the CEO, you will support strategic projects, improve processes, and facilitate communication across teams. This is a unique opportunity to significantly impact an emerging organization and share in its success.
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$145k-273k yearly est. 2d ago
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Branch Director
Hunt Real Estate Corporation 4.0
Executive director job in Depew, NY
Full-time Description
Objectives:
1) To create a “Model Branch” consistent with the Company's Vision, Mission and Core Values
2) To grow the Branch to “Optimum” levels in terms of goal-oriented Agents and their individual, per person productivity and market share within the Branch Primary Market Area
3) To build a team of goal-oriented Agents who together achieve and exceed Branch listing inventory, unit sales and SCSL goals (“Same Customer Service Level” in each of the Company's Core Businesses--Hunt Mortgage, Network Title Agency, Hunt Insurance and The Realty Club)
Functions:
Recruitment: Together with the Regional General Manager and the Business Development Manager, determines
the Branch Primary Market Area (“PMA”)
the current Market Share in the PMA
the desired PMA Market Share
the current capacity of the Branch Office
the optimum sales staff size in light of Market Share Goals and optimum Branch capacity
Selection: Independently or upon recommendation of the Business Development Manager, makes the final hiring decision on all Agents recruited for the Branch.
Training:
Demonstrates sales skills mastery in group meetings and in the field with Agents
Coaches all Agents that express such a need/desire on personal production, utilizing the “Integrity Coaching” method and system
Demonstrates mastery of and accurately interprets data derived from Hunt systems and tools including Profit Power, ProShow, The Customer Service Center, LeadRouter, Collateral Analytics, the Agent Dashboard (“Agent Achieve”), huntrealestate.com, huntuniversity.com, TeamERA, Seller Select, The Hunt Hotline and the Company's proprietary Buyer Agency program (“Buy Design”)
Demonstrates mastery of Listing Inventory Management and successful listing and marketing strategies
Management:
Together with the Regional General Manager and the CFO, develops monthly and annual listing inventory, unit and sales volume and SCSL goals via the Hunt Annual Planning System
Educates Agents and Staff on, and enforces where necessary all Corporate Polices and Procedures, Local MLS Rules, National Association of Realtors Code of Ethics and State License Regulations
Completes and submits all required monthly Branch Reports
Creates the very real impression that the Branch operations run smoothly by hiring, training, supervising and evaluating Branch Administrative Personnel according to Company Standards of Practice and Policies and Procedures
Monitors and manages all Branch leads and other inbound prospect activity
Maintains the Branch physical plant and grounds according to Company standards
Maintains appropriate staffing during normal hours of operation
The Motivational Environment:
Openly and vigorously demonstrates:
The Organizational Vision, Mission, Core Values and Core Competencies
The Code of the Hunt Agent
All unique-to-Hunt and ERA value-added differentiating factors
Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through
Regular and meaningful recognition for individual Agent successes and contributions to the Team success
Weekly sales meetings designed to either train on skills or education on our products and services
Leadership by example through training in the field
Demonstration of the appropriate work ethic for success in the real estate industry
An energy that encourages Agents' presence in the Branch
Creates a focus on, and commitment to achieve Branch Production Goals
Creates a climate for peer-to-peer accountability through personal participation in a “Lifeline” Group and a Leadership Forum and encourages the creation of Agent Forums within the Branch
Holds an annual election for a minimum of 3 Branch Agent Advisors and leads monthly meetings of this group; Appoints on of the elected Agent Advisors to represent the Branch Regionally as its Senior Advisor
Within the Branch Financial Plan, develops and implements special promotions and Branch team-building events
Requirements
Education/Certification:
Bachelor's Degree: Business or related field
Advanced courses in management and leadership
Associate Broker License
Experience Required:
Five or more years of successful experience in real estate sales or a field related to the real estate business (e.g. mortgage, insurance, banking, relocation)
Three or more years of supervisory experience
Skills/Abilities:
Strong oral and written communication and presentation skills
Excellent leadership and human relations abilities
Demonstrated negotiation skills
Excellent presentation skills
Ability to develop and implement plans to achieve monthly and annual objectives
Ability to work in a cooperative, collegial manner with Business Development Manager, General Manager and department personnel
Ability and eagerness to work in and promote a team environment
Salary Description $75,000-$85,000
$75k-85k yearly 6d ago
Buffalo Together: President and CEO
Community Health Center of Buffalo 4.4
Executive director job in Buffalo, NY
The President and CEO of the Buffalo Together Community Response Fund will be a visionary leader responsible for the overall management, strategy, and successful operation of the organization. This role focuses on building strong relationships, overseeing programs for those impacted by racially motivated shootings, and ensuring effective fundraising.
Key Responsibilities
Strategic Leadership: Guide the organization with a strategic vision that addresses both immediate needs and long-term recovery. The CEO will develop and implement a strategic plan, provide stability during crisis, and maintain strong connections with the affected community.
Program Development: Oversee and implement programs that address the immediate and long-term needs of victims. This involves collaborating with partner organizations, mental health professionals, and community leaders to enhance program offerings and develop educational workshops on racial justice.
Financial Management: The CEO is responsible for developing and executing fundraising strategies, cultivating relationships with donors, and providing oversight for all financial operations, ensuring the organization operates within its budget and maintains a positive financial position.
Stakeholder Relations: This role requires cultivating relationships with mass shooting survivors, families, and support organizations, as well as engaging with government agencies and community leaders to strengthen collaboration and advocacy.
Community Outreach & Advocacy: Lead efforts to raise awareness about the impact of mass shootings on victims and their families. The CEO will also develop educational initiatives on racial injustice and systemic racism, serve as the primary spokesperson for racial justice issues, and advocate for policy changes to prevent future incidents of racially motivated violence.
Required Competencies & Qualifications
The ideal candidate will possess deep cultural competence and sensitivity to the historical context of African Americans, recognizing the impact of racial trauma. The role requires empathy, compassion, and a trauma-informed leadership style. The CEO must also be resilient and committed to advancing equity and social justice.
Qualifications include a college degree (master's degree preferred), five or more years of senior-level nonprofit management experience, a proven track record in fundraising and financial management, excellent communication skills, and demonstrated leadership abilities. Experience in advocacy and working with government agencies is also a plus.
Salary: $165k
Please submit resume and cover letter.
$165k yearly 5d ago
Executive Director of CAAS
TSA 4.7
Executive director job in Buffalo, NY
About Ascend
At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It's time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you're a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources.
Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large CPA firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives.
Founded in January 2023, Ascend attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life.
About Tronconi Segarra & Associates
We are a top 3 accounting and advisory firm in Western New York with nearly 140 partners and associates, including 70 CPAs serving clients across the U.S., Canada, Europe, and South & Central America. We serve all industries and have deep expertise in small business, manufacturing, education, e-commerce, aerospace & defense, construction, insurance, professional services, private equity, non-profits, and government entities. Our key services include Tax Advisory services, M&A/Transaction Advisory services, State & Local Tax services, Client Accounting & Advisory Services (CAAS), Audit & Attestation Advisory services. We have many additional services that we specialize in. We strategically partnered with Ascend, an accounting firm platform, in 2025 to expand our footprint and enhance our capabilities and service offerings to our clients.
The Team You Will Join
At Tronconi Segarra & Associates (TSA), we empower every client to become his or her best and most confident self through the responsible provision of high-quality financial and business services, products and information. Over the years, our clients have told us that our solutions have made a difference in their businesses and given them the confidence to take the next steps - buy or sell a business, expand a plant, open a new branch, hire additional employees, prepare for the next generation to run their business, expand sales to a new country. And we've been with them every step of the way, providing the support, services and information they need to reach the next level of success.
The Opportunity
As the CAAS (Client Accounting & Advisory Services) Service Line Leader, you will be the strategic and operational driver of a $3-$6M practice. This role is designed for a high-impact leader who blends deep advisory expertise with a strong understanding of accounting fundamentals. You will shape the future of the CAAS practice by leading business development, overseeing client relationships, and mentoring a high-performing team. The CAAS practice is growing 30% yoy and needs to maintain this momentum through new go-to-market technology and organizational structure. This is a Director-level opportunity for a visionary professional who thrives in a dynamic, entrepreneurial environment. This role is central to TSA's continued expansion and innovation in advisory services.
How You'll Help Us Build a Confident Future:
Practice Management
Lead the strategic direction, financial performance, and operational execution of the CAAS practice.
Drive growth, profitability, and resource allocation aligned to Financial, Client, People, and New Business KPIs.
Serve as the primary point of contact for firm leadership on CAAS-related initiatives and performance.
Expand and stand-up new service offerings that build on transactional accounting & controllership to add CFO Finance, CFO Business Insights, and Trusted Advisor Business Insights services.
Guide teams in identifying opportunities for deeper engagement and value creation.
Business Development
Act as the primary growth engine for the CAAS practice, identifying and converting new business opportunities.
Lead prospecting efforts, client assessments, and proposal development.
Collaborate across service lines to identify cross-sell opportunities and expand client relationships.
Maintain a deep understanding of market trends, client needs, and competitor offerings.
Client Engagement
Oversee key client relationships, ensuring service excellence and strategic alignment.
Deliver high-level advisory services on an ad hoc basis, stepping in where strategic insight is needed.
Lead or support special client presentations (e.g., board-level engagements), while delegating routine CAS delivery to the broader team.
Ensure the new client onboarding process is efficient and seamless.
Drive client awareness of TSA's full suite of capabilities and offerings.
Support client transitions when engagements no longer align with the firm's ideal client profile.
Team Leadership & Culture
Build and mentor a high-performing management team, preparing future leaders for advancement.
Foster a culture of strong ownership, accountability, innovation, and continuous improvement.
Provide direct feedback and coaching to team members and, when necessary, clients.
Share responsibility for recruitment and talent development with firm leadership.
Strategic Operations & Systems
Partner with internal teams to streamline processes, improve data integrity, and enhance system efficiency.
Advocate for process improvements in collaboration with other firm service offerings.
Evaluate and implement technology solutions across integrated Cloud-Based GL, Workflow, Controller Tools, and Reporting & FP&A capabilities.
What You Need to Succeed (Required Qualifications):
Bachelor's degree in Accounting, Finance, or related field.
CPA, CGMA, or equivalent professional certification.
10+ years of experience in professional services (public accounting, consulting, or investment banking).
Proven success in leading /building a practice or business unit with measurable growth and profitability.
Deep understanding of accounting principles (GAAP, accrual, cash basis) and advisory services.
Strong business acumen, with the ability to translate financial data into strategic insights.
What Will Give You an Edge (Additional Skills)
Background in audit or tax with a strong appreciation for advisory.
Experience in pricing strategy, client segmentation, and proposal development.
High emotional intelligence and ability to navigate complex client and team dynamics.
Entrepreneurial mindset with a focus on innovation and measurable outcomes.
Success Measures
Practice revenue growth (20-30% yoy).
Client satisfaction and retention (Client Net Promoter Score of 50+, Client net retention %).
Expansion of advisory services and cross-sell success (# New Clients Added, % of Clients with multiple advisory services).
Team engagement, development, and retention (Employee Net Promoter Score of 30+).
Operational efficiency and successful implementation of strategic initiatives (Revenue per Employee, Gross Margin %).
The annual base salary range for this role is $140,000-$160,000. This range includes the anticipated low and high end of TSA's salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.
At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
$140k-160k yearly Auto-Apply 60d+ ago
Chief of Staff, Operations
Inspiren
Executive director job in Boston, NY
About the company
Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.
Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.
About the role
The Chief of Staff (CoS) to the COO is a strategic partner and force multiplier who helps translate the company's operational strategy into execution. This role sits at the center of the organization, driving cross-functional alignment, improving operational rigor, and ensuring the COO's priorities move forward efficiently and effectively.
The ideal candidate is highly organized, analytically strong, trusted by senior leaders, and comfortable operating across the company.
What you'll do
Strategic and Operational Support:
Partner closely with the COO to define, prioritize, and execute goals and initiatives.
Translate high-level strategy into actionable plans, milestones, and metrics.
Track progress against key initiatives and flag risks or gaps early.
Work alongside the CoS to the CEO to move strategic initiatives work forward.
Cross Functional Leadership:
Drive alignment across departments (e.g., Operations, Finance, HR, Product, Technology).
Lead cross-functional projects and special initiatives on behalf of the COO.
Facilitate decision-making by synthesizing data, perspectives, and trade-offs
Operations Management:
Manage the COO's operating cadence (OKRs, KPIs, business reviews, planning cycles).
Prepare executive-level presentations, briefing materials, and analyses.
Ensure follow-through on decisions made in leadership meetings
Process & Operations Improvements:
Identify opportunities to improve operational efficiency, scalability, and clarity.
Support implementation of new processes, tools, or governance structures.
Promote best practices in execution, communication, and accountability
About you
Bachelor's degree, MBA or advanced degree preferred
10+ years of experience in operations, strategy, consulting, or a similar role
Familiarity with OKRs, KPIs, and operational planning framework
Experience with hardware operations
Proven experience working closely with senior executives
Experience working in both large companies and start-ups a plus
Ability to manage ambiguity and shifting priorities
Exceptional organization and attention to detail
Influencing skills without direct authority
Calm, reliable presence in high-pressure environment
Details
The annual salary range for this role is $200,000 - $250,000 + benefits (including medical, dental, and vision)
Flexible PTO
Location: Remote, US; New York preferred
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Equal Employment Opportunity (EEO) Statement
Inspiren does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
$200k-250k yearly Auto-Apply 13d ago
Executive Director of CAAS
Ascend Partner Services LLC
Executive director job in Buffalo, NY
About Ascend At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It's time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you're a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources.
Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large CPA firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives.
Founded in January 2023, Ascend attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life.
About Tronconi Segarra & Associates
We are a top 3 accounting and advisory firm in Western New York with nearly 140 partners and associates, including 70 CPAs serving clients across the U.S., Canada, Europe, and South & Central America. We serve all industries and have deep expertise in small business, manufacturing, education, e-commerce, aerospace & defense, construction, insurance, professional services, private equity, non-profits, and government entities. Our key services include Tax Advisory services, M&A/Transaction Advisory services, State & Local Tax services, Client Accounting & Advisory Services (CAAS), Audit & Attestation Advisory services. We have many additional services that we specialize in. We strategically partnered with Ascend, an accounting firm platform, in 2025 to expand our footprint and enhance our capabilities and service offerings to our clients.
The Team You Will Join
At Tronconi Segarra & Associates (TSA), we empower every client to become his or her best and most confident self through the responsible provision of high-quality financial and business services, products and information. Over the years, our clients have told us that our solutions have made a difference in their businesses and given them the confidence to take the next steps - buy or sell a business, expand a plant, open a new branch, hire additional employees, prepare for the next generation to run their business, expand sales to a new country. And we've been with them every step of the way, providing the support, services and information they need to reach the next level of success.
The Opportunity
As the CAAS (Client Accounting & Advisory Services) Service Line Leader, you will be the strategic and operational driver of a $3-$6M practice. This role is designed for a high-impact leader who blends deep advisory expertise with a strong understanding of accounting fundamentals. You will shape the future of the CAAS practice by leading business development, overseeing client relationships, and mentoring a high-performing team. The CAAS practice is growing 30% yoy and needs to maintain this momentum through new go-to-market technology and organizational structure. This is a Director-level opportunity for a visionary professional who thrives in a dynamic, entrepreneurial environment. This role is central to TSA's continued expansion and innovation in advisory services.
How You'll Help Us Build a Confident Future:
Practice Management
* Lead the strategic direction, financial performance, and operational execution of the CAAS practice.
* Drive growth, profitability, and resource allocation aligned to Financial, Client, People, and New Business KPIs.
* Serve as the primary point of contact for firm leadership on CAAS-related initiatives and performance.
* Expand and stand-up new service offerings that build on transactional accounting & controllership to add CFO Finance, CFO Business Insights, and Trusted Advisor Business Insights services.
* Guide teams in identifying opportunities for deeper engagement and value creation.
Business Development
* Act as the primary growth engine for the CAAS practice, identifying and converting new business opportunities.
* Lead prospecting efforts, client assessments, and proposal development.
* Collaborate across service lines to identify cross-sell opportunities and expand client relationships.
* Maintain a deep understanding of market trends, client needs, and competitor offerings.
Client Engagement
* Oversee key client relationships, ensuring service excellence and strategic alignment.
* Deliver high-level advisory services on an ad hoc basis, stepping in where strategic insight is needed.
* Lead or support special client presentations (e.g., board-level engagements), while delegating routine CAS delivery to the broader team.
* Ensure the new client onboarding process is efficient and seamless.
* Drive client awareness of TSA's full suite of capabilities and offerings.
* Support client transitions when engagements no longer align with the firm's ideal client profile.
Team Leadership & Culture
* Build and mentor a high-performing management team, preparing future leaders for advancement.
* Foster a culture of strong ownership, accountability, innovation, and continuous improvement.
* Provide direct feedback and coaching to team members and, when necessary, clients.
* Share responsibility for recruitment and talent development with firm leadership.
Strategic Operations & Systems
* Partner with internal teams to streamline processes, improve data integrity, and enhance system efficiency.
* Advocate for process improvements in collaboration with other firm service offerings.
* Evaluate and implement technology solutions across integrated Cloud-Based GL, Workflow, Controller Tools, and Reporting & FP&A capabilities.
What You Need to Succeed (Required Qualifications):
* Bachelor's degree in Accounting, Finance, or related field.
* CPA, CGMA, or equivalent professional certification.
* 10+ years of experience in professional services (public accounting, consulting, or investment banking).
* Proven success in leading /building a practice or business unit with measurable growth and profitability.
* Deep understanding of accounting principles (GAAP, accrual, cash basis) and advisory services.
* Strong business acumen, with the ability to translate financial data into strategic insights.
What Will Give You an Edge (Additional Skills)
* Background in audit or tax with a strong appreciation for advisory.
* Experience in pricing strategy, client segmentation, and proposal development.
* High emotional intelligence and ability to navigate complex client and team dynamics.
* Entrepreneurial mindset with a focus on innovation and measurable outcomes.
Success Measures
* Practice revenue growth (20-30% yoy).
* Client satisfaction and retention (Client Net Promoter Score of 50+, Client net retention %).
* Expansion of advisory services and cross-sell success (# New Clients Added, % of Clients with multiple advisory services).
* Team engagement, development, and retention (Employee Net Promoter Score of 30+).
* Operational efficiency and successful implementation of strategic initiatives (Revenue per Employee, Gross Margin %).
The annual base salary range for this role is $140,000-$160,000. This range includes the anticipated low and high end of TSA's salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.
At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
$140k-160k yearly Auto-Apply 60d+ ago
Exec Dir Of Customer Service
Seneca Erie Gaming Corporation
Executive director job in Niagara Falls, NY
The ExecutiveDirector of Customer Service is responsible for overseeing and optimizing the entire customer service operation at all SGC properties. The ExecutiveDirector of Customer Service's primary focus will be on ensuring exceptional guest experiences, maintaining high service standards, and fostering a culture of excellence in customer satisfaction. All functions will be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives and in compliance with the SGC's Gaming Compact and all other applicable laws and regulations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Develop and implement customer service strategies aligned with the SGC's goals and values.
2. Establish and enforce service standards and protocols to ensure consistency and excellence in guest interactions across all touchpoints.
3. Create and communicate well-defined guest service expectations and appropriate processes to help team members meet guest service goals.
4. Continuously innovate and improve customer service processes to elevate the overall guest experience.
5. Coordinate training programs to equip staff with the skills needed to provide exceptional service, including conflict resolution and effective communication.
6. Implement measures to monitor, assess, and maintain high-quality service levels, addressing any shortcomings promptly.
7. Collaborate with other departments to ensure a seamless and integrated guest experience, including assisting with revising department processes and/or policies.
8. Ensure that customer service practices adhere to regulatory requirements and industry standards.
9. Execute programs to recognize and reward employees who provide excellent guest service.
10. Use analytical skills and ability to produce reports and data trending to influence key leaders to understand the interdependency of service components.
11. Utilize guest feedback, surveys, and other metrics to analyze trends, identify areas for improvement, and make data-driven decisions.
12. Prepare accurate and informative reports containing conclusions and recommendations
13. Oversee the handling of guest complaints and escalations, ensuring swift and satisfactory resolution.
14. Lead, mentor, and inspire a diverse team of customer service representatives, supervisors, and managers.
15. Conduct observations, focus groups, and informal guest intercepts in order to evaluate effectiveness of key service delivery systems.
16. Observe team member and guest interactions to proactively identify existing or potential service failures and discuss areas for improvement to prevent future service breakdowns.
17. Build relationships with department leaders at all properties and hold meetings regularly to review customer service data, validate the utility and accuracy of the data being used for decision making purposes, and educating departments on data interpretation.
18. Communicate with the senior management team on an on-going basis relative to customer service strategy and progress.
19. Research new and innovative ways of improving guest satisfaction and work applications.
20. Work with vendors to make continuous improvements to customer service applications and programs.
21. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
22. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
23. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
24. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
25. Attend all necessary meetings.
26. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
QUALIFICATIONS/REQUIREMENTS:
Education/Experience:
1. Must be 18 years of age or older upon employment.
2. Bachelor's Degree required.
3. Six Sigma / Continuous Improvement certification preferred.
4. Must have ten (10) years of casino management experience
5. Must have five (5) years of customer service experience in a casino atmosphere that includes gaming customer service experience.
6. Must have experience in developing and interpreting data analytics and KPI's; preparing recommendations on performance improvement measures; and assessing strategic improvement initiatives.
7. Must have excellent computer skills including advanced skills in Excel, Word, PowerPoint, and database management.
8. Must have experience with Gaming systems: (ACSC, Bally BI, etc)
9. Must have excellent customer service skills.
10. Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
11. Must have strong analytical skills as demonstrated by interpretation of complex statistical trending data.
12. Must work well in a team environment.
13. Must be available to work weekends, holidays and peak times, as needed.
Language Skills and Reasoning Ability:
1. Must demonstrate excellent verbal and written communication skills.
2. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
3. Must possess interpersonal and negotiating skills necessary to manage others and communicate with all levels of management and clientele.
4. Ability to use discretion and maintain confidentiality when handling sensitive material.
5. Ability to plan long-term goals and the financial knowledge necessary to develop and maintain detailed financial records.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. Must be able to stand, walk, and move through all areas of the casino/hotel.
2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino/hotel environment and effectively deal with customers, management, employees, and members of the business community in all situations.
3. Must have adequate manual dexterity to operate office equipment.
4. Occasional light lifting required.
5. Occasional travel necessary.
Salary Starting Rate:$143,000.00
Compensation is negotiable based on experience and education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
$143k yearly Auto-Apply 30d ago
Wyoming County Community Health System - Chief Executive Officer
Eide Bailly LLP 4.4
Executive director job in Warsaw, NY
Eide Bailly Executive Search has been retained by Wyoming County Community Health System (WCCHS) based in Warsaw, New York to recruit its next Chief Executive Officer (CEO). Reporting to the Board of Directors, the CEO is the senior administrator for the organization.
Organization:
WCCHS's mission is to provide outstanding healthcare services and have a positive impact on the health of the rural communities it serves. WCCHS strives to become the provider of choice to its rural community by offering care in an environment that embraces their RIGHT values focused on partnering with our patients, staff, and physicians. WCCHS does it RIGHT, Respect and Appreciate, Innovation and Creativity, Giving and Caring, Honesty and Integrity, Teamwork and Enjoyment.
WCCHS has been serving Wyoming County and the surrounding area for over 110 years and continues its commitment of providing outstanding healthcare services for our rural community. WCCHS, a full service, County-owned health system comprised of a 25 bed critical access hospital with a 138 bed Skilled Nursing Facility in Warsaw, NY, provides 24-hour emergency care as well as a full range of specialty health care. Services include family and internal medicine, orthopedics and podiatry, women's health, a 12-bed distinct part inpatient mental health unit, neurology, endocrinology, outpatient dialysis, general surgery, and a variety of other specialty services. WCCHS has outpatient offices in Arcade, Attica, Mt. Morris, Perry, and Warsaw, NY.
Warsaw, NY, home to almost 5,500 residents, is the county seat of Wyoming County, and one of the fastest growing counties for tourism in New York. Wyoming counties tourism impact increased by 132.5% from 2019 to 2022. Wyoming County continues to attract visitors interested in outdoor experiences, recreational opportunities, unique attractions, and great places to explore. Warsaw and Wyoming county are your four-season destination for outdoor adventure and family fun. From “Grand Canyon of the East” Letchworth State Park to the exotic safari rides at Hidden Valley Animal Adventure, to a ride on the historic Arcade and Attica Railroad, to an overnight camping stay at one of our campgrounds. Wyoming county has the fun and adventure to fit anyone's needs.
Wyoming County is the largest dairy producer in New York state. Home to the first wind farm in the northeastern United States. Home to more wind turbines than any county in New York and has a total population of close to 44,000 residents. Warsaw, NY is conveniently located less than an hour from both Buffalo, and Rochester, NY. Buffalo and Rochester, both metropolitan areas offer any amenity someone would be seeking that they cannot find in the community.
Responsibilities
Job Description
The CEO is responsible for managing all operations of the organization. The CEO will lead strategic planning, monitor organizational performance, oversee organized management functions, assure proper communication internally and externally, ensure the organization is compliant, lead risk management, and oversee the senior executive team. In addition, communicates, clarifies, interprets, and operationalizes the mission and values of the hospital with all constituencies including, but not limited to, the Board of Directors, Medical Staff, Leadership staff, employees, patients, visitors, and the community in general.
How to apply:
For more details (including requests for the full position specification) or to submit a nomination or application, please contact Derek J Castaneda at Eide Bailly, 18081 Burt Street, #200, Omaha, NE 68022; phone **************; or e-mail *************************. The application period will be open for forty five (45 days).
*WCCHS and Eide Bailly are equal opportunity employers and do not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
$159k-255k yearly est. Auto-Apply 60d+ ago
Director of Grants Management (Administration and Finance)- (PROVISIONAL)
City of Buffalo, Ny 3.6
Executive director job in Buffalo, NY
An incumbent to this position is appointed by, and receives general supervision from the Commissioner of Administration and Finance and Urban Affairs. In conjunction with the Commissioner and representatives from the Mayor's office, the incumbent formulates and conducts special studies on departmental operations, functions or methodology and makes recommendations and develops new policies and functions for city administration. The incumbent shall be appointed by the commissioner and shall be removable at the will of the commissioner.
Initiates, develops, prepares and coordinates the development and preparation of applications with the objectives of obtaining additional resources for more efficient and economical provision of governmental services;
* may research grant opportunities from both public and private venues;
* prepares periodic reports on the status of all grants, by department and divisions;
Reviews, in conjunction with the Commissioner of Administration, Finance, Policy and Urban Affairs, the operations of city departments and other agencies for the purpose of identifying services that may be improved after careful analysis of existing procedures;
* periodically prepares reports of the results of the departmental review and makes recommendations for potential improvement;
Conducts research to identify areas of city services that may be improved by incorporating best practices, programs or projects from other municipalities or governments, and provides for the distribution of information resulting from such research;
Performs research on special projects with the objective of improving administration of city services and practices;
Prepares an annual report identifying opportunities and reviewing progress in realizing current and previously identified opportunities
Performs duties as required by the Commissioner or Mayor.
The director shall have at least five years of responsible experience in public administration, intergovernmental and intra-governmental policy and operation with at least three years of supervisory experience or an equivalent combination of training and experience sufficient to indicate the ability to perform the duties of the position.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Thorough knowledge of the principles and practices of city administration;
Thorough knowledge of the geographic, social and economic structure of the City;
Thorough knowledge of economic principles related to business and industry of the region;
Working knowledge of state and federal funding and grant application procedures;
Working knowledge of research methods and techniques;
Ability to understand and interpret written material;
Ability to prepare clear and concise written materials, reports and program documentation;
Integrity; tact; initiative; resourcefulness;
Physical condition commensurate with the duties of the position.
$81k-112k yearly est. 13d ago
Chief Operating Officer
Staffbuffalo
Executive director job in Niagara Falls, NY
Job Description
Chief Operating Officer (COO)
Are you an experienced operations executive passionate about delivering outstanding guest experiences and overseeing complex organizational functions? StaffBuffalo is excited to partner on an incredible opportunity for a Chief Operating Officer (COO) with a leading cultural organization in Western New York. This full-time, in-person position offers a competitive salary of $105,000-$115,000 per year and the chance to play a pivotal role in shaping visitor engagement, facility operations, and long-term growth.
The Chief Operating Officer (COO) will report to senior leadership and will be a key member of the executive team, responsible for ensuring smooth daily operations across guest experience, facilities, and information technology services. This role will also support long-range planning, capital projects, and strategic initiatives that directly impact the growth and success of the organization. With a strong team in place and a dedicated community of staff and supporters, this is an exciting opportunity for a leader with hospitality, tourism, nonprofit, or facilities expertise who thrives in a collaborative, mission-driven environment.
This is a full-time, on-site role in Niagara Falls, NY.
Responsibilities:
Lead and oversee guest experience, facilities, and IT operations, ensuring smooth and efficient daily functions.
Maintain a high-quality visitor experience by setting and upholding strong customer service standards.
Partner with department heads on staffing, budgets, and operational strategies aligned with the strategic plan.
Supervise facilities operations, including maintenance, permits, contractor oversight, safety, and capital projects.
Ensure compliance with safety, accreditation, and security standards across all operations.
Collaborate with senior leadership to support long-range planning, new initiatives, and capital project development.
Represent the organization with community partners, government agencies, and regulatory entities.
Provide leadership, coaching, and development opportunities to department leaders and frontline managers.
Support Board of Trustees presentations and strategic planning discussions.
Qualifications:
Bachelor's degree in Business, Nonprofit Management, Hospitality/Tourism, Public Administration, or related field (advanced degree preferred).
10+ years of progressive leadership experience in operations, hospitality/tourism, or similar cultural organizations.
Strong knowledge of facilities oversight, guest engagement, and operational safety standards.
Experience managing multi-department teams, budgets, and capital projects.
Confident communicator with strong presentation and interpersonal skills.
Ability to work evenings/weekends as needed and travel occasionally.
Valid NYS driver's license required.
Compensation & Benefits:
$105,000-$115,000 per year, depending on experience
Comprehensive health, dental, and vision insurance
401(k) retirement plan with employer match
Generous PTO and paid holidays
Professional development opportunities
The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
First time working with a
Recruiter
? No problem! We make the process as smooth and straightforward as possible. Communication is key - to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.
StaffBuffalo
is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
$105k-115k yearly 13d ago
Regional Director Of Nursing
Biomatrix Specialty Pharmacy
Executive director job in Buffalo, NY
INTRODUCTION BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Location:
It is anticipated that an incumbent in this role will work on-site at a BioMatrix location in one of the above-listed cities in New York state. Work location is subject to change based on business needs.
Travel:
25%-50% annual travel required.
Job Description:
The Regional Director of Nursing (RDON) coordinates provision of home infusion services to maintain compliance by directing professional practices, company policies and procedures, standards of practice, local, state, and federal rules and regulations, and accreditation standards for the assigned services and areas. The RDON will initially focus on New York state with likely, future expansion to other states anticipated. The RDON organizes, plans, implements, and evaluates agency services, programs and activities, with oversight of subcontracted services. Ensures adequate, effective, efficient, and appropriate delivery of services to maintain quality day-to-day care for all clients, which includes the ability to troubleshoot infusion-related problems remotely. The RDON is also responsible for representing BioMatrix infusion nursing with referral sources in a professional and persuasive manner.
The primary purpose is to plan, organize, develop, and direct in accordance with current federal, state, and local regulations, accreditation standards, and current standards of practice that govern the assigned services and facilities, and may be advised by the Chief Clinical Officer and/or Medical Director, if applicable, to ensure that the highest degree of quality care is maintained at all times.
The Regional Director of Nursing Services is an RN, BSN who has graduated from an accredited school of nursing and is currently licensed to practice in the State of residence. They supervise infusion
services regulations and accreditation standards and strives to provide the highest quality of care in their assigned area.
QUALIFICATION REQUIREMENTS
* Active, unencumbered Registered Nurse (RN) license in the state of New York required.
* Bachelor of Nursing degree required.
* Minimum of five (5) years of experience managing or directing registered nurses required.
* Has an extensive knowledge of current vascular access devices and methods applicable to the services provided by BioMatrix.
* Knowledge of accreditation standards for infusion nursing and the ability to gain and retain that accreditation.
* The ability and flexibility to establish, license, and manage multistate nursing service centers, to include home, office, and ambulatory infusion.
* Experience with contracting for infusion nursing services nationally, both in metropolitan and rural service areas.
* Knowledge of nursing reimbursement and the ability to manage the reimbursement process.
* Fluent in CMS nursing standards and HIT nursing requirements.
* Understands and implements effective nursing training and creates tools to measure competence.
* Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
* Intermediate level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).
* Willing to travel for business purposes when necessary to attend meetings, conferences, seminars, etc.
QUALIFICATIONS PREFERRED
* Master of Science in related field preferred.
* Minimum of ten (10) years of experience in home infusion at a multistate-service-level preferred with a minimum of five (5) of those years having been in strategic leadership roles preferred
* Prior AIC/AIS management, operational oversight, and coordination support experience preferred
* Current registered nurse infusion certificate (CRNI) preferred.
* IgNS certification preferred.
* IVIG and Transplant / Infusion therapy experience preferred.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
* Develop, maintain, and periodically update written policies and procedures that govern the day-to-day functions of the nursing service department.
* Recruitment, retention, and training of BioMatrix nurses and contracted nurse service organizations.
* Manage nursing department expenses and budget.
* Expert knowledge of products and services for nursing.
* Maintain a reference library of written nursing material (INS, AVA, NHIA, CDC, CMS, state regulations, etc.) that will assist the nursing service department in meeting the day-to-day needs of the patient.
* Develop, implement, and maintain an ongoing quality assurance program for the nursing service department.
* Responsible for establishing and maintaining relationships with home health nursing agencies and licensed organizations to support our patients, including contracting oversight and support. This includes measuring compliance to current standards of practice in accordance with accreditation requirements.
* Assist leadership in developing, implementing, and periodically updating the written procedures for new patient admissions and ongoing management of active patients.
* Ensures collaboration with referral, reimbursement, pharmacy operational teams, as well as, sales to support patient clinical activities related to home infusion care and patient care coordination is met by a member of the nursing team.
* Practiced continuous training for license.
* Knowledge of agency policies and procedures.
* Qualified in developing standards, which ensure safe and therapeutically effective service to patients and families. Has joint responsibility with leadership for seeing that standards are met.
* Attends pertinent continuing education programs other than routing in-services and shares information with staff.
* Assist with the development of strategy and implementation of the licensure efforts to broaden our home health licensure footprint and service offerings tied to our infusion pharmacies.
* Plan, develop, organize, implement, evaluate, and direct the Nursing Services Department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that
govern the company.
* Develop, maintain, and periodically update the Nursing Service Procedures Manual, and nursing service objectives and philosophies.
* Assist the Performance Improvement Committee in developing and implementing appropriate plans of action to correct identified deficiencies.
* Develop methods for coordination of nursing services with other patient services to ensure the continuity of the patients' total regimen.
* Develop and implement a nursing service organization structure.
* Connect with and oversee clinical and non-clinical team members in multiple infusion pharmacy locations around the country, as requested by leadership.
Develop and implement education programs designed to assist the staff nurse in the progression from novice to expert in the practice of nursing.
NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES
* Develop and implement recruitment and retention programs for staff.
* Monitor regulatory agency standards and customer service expectations for the practice of all aspects of nursing.
* Demonstrated leadership, managerial ability, good interpersonal relationships and the ability to apply sound principles of administration and supervision.
* Conduct for employee evaluations Per Diem staff and staff coordinators.
* Demonstrates the clinical knowledge and judgment to utilize the nursing process to assess, plan, implement, provide, supervise and evaluate each patient's nursing care.
* Provides leadership, direction and guidance to assigned staff.
* Coordinates and maintains the required training and skills of staff.
* Implements corrective actions and conducts performance evaluations.
* Effectively addresses personnel issues in order to promote a productive and healthy work environment.
* Responsible for appropriate to licensure, education, and experience of staff.
* Keep abreast of nursing trends via workshops in-service, nursing journals, and seminars.
* Manage Performance Improvement activities including but not limited to meetings audits and compliance to standards.
* Maintain employee health files according to Federal, State, Local regulations and accreditation standards.
* Responsible for nursing contract, letter of agreements, business agreements negotiations, reviewing, executing and signing final contract.
* Develops a cooperative relationship and communicates effectively and professionally with the physicians.
* Investigates and reports any problem relating to patient care of conditions which might harm the patent and/or employee.
* Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.
* Monitors equipment for appropriate use and take steps to keep misuse to a minimum.
* Oversees agency's ongoing Performance Improvement Plan.
* Responsible for overseeing development of clinical indicators with appropriate monitoring, evaluations, taking action, and reporting results according to agency's PI plan.
* Provide 24 hour/day, seven days/week on-call coverage.
* Plans and supervises the home care program.
* Ensures that patient's plans of care are developed, implemented and evaluated.
* Reviews patient clinical records for compliance with federal, state, local and agency policies and guidelines.
* Immediately reports any accident, incident, lost articles, or unusual to the Administrator.
* Participation in membership in professional societies and organizations.
* Ability to prioritize and handle multiple tasks and projects concurrently.
* Must have scheduling flexibility and be able to work overtime and on-call coverage.
* Overnight travel on occasion by car and airplane.
* Careful attention to detail.
* Performs related duties as requested.
* Participates in quality assurance activities and audits as directed.
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
* Knowledgeable of standards of care -- INS, AVA, Accreditation, CDC, CMS and OSHA requirements
* Demonstrated knowledge and proficiency in the principles, procedures and best practices related to this position.
* Ability to actively communicate, inspire and motivate all levels of staff.
* Ability to think and act strategically and proactively.
* Ability to maintain accurate records and prepare reports and correspondence related to the work.
* Ability to maintain favorable public relations.
* Ability to organize and coordinate the work of others.
* Ability to set priorities and assign work to other professionals.
* Excellent verbal, written, and communication skills.
* Excellent group presentation skills.
* Excellent analytical skill.
Communication Skills
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills
* Become and remain proficient is all programs necessary for execution.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
* This position could require direct patient contact but is not anticipated to require such.
* This position requires constant sitting with occasional walking, standing, kneeling or stooping.
* This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
* This position requires constant talking and hearing.
* Specific vision abilities required by this job include close vision and the ability to adjust focus.
* This position must occasionally lift and/or move up to 20 pounds
* Required to move/lift physical hardware.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision,
distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
OTHER
* Will participate in all mandatory training each year.
* Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and
procedures.
* Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
* Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES
Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$62k-129k yearly est. Easy Apply 60d+ ago
Regional Director
Curbell Inc. 3.2
Executive director job in Orchard Park, NY
This position is responsible for managing and developing a group of businesses within a geographic region in an effort to meet the long term objectives. Essential Functions: * Develop, execute, refine, and manage a business plan for a specific geographic region of Curbell Plastics. Manage assigned region to meet or exceed financial objectives set forth by the Company in an effort to maximize the shareholders return over the long term on their investment.
* Manage with the intent to motivate, train and develop employees. Provide timely, constructive feedback to employees regarding progress of work and performance. Make well informed decisions, demonstrate initiative, use sound judgment, exhibit autonomy, and execute.
* Explore different and new ways to make the business remain viable over the long term, inclusive of exploring new systems, markets and product lines which could increase the Regions performance.
* Execute strategic initiatives and annual objectives. Contribute to the company wide goals for sales and profitability by developing and executing sales and marketing strategies that will lead to long term growth and profitability.
* Monitor and review current markets, make changes when necessary to remain a profitable, growing supplier in the market and provide feedback on changes or current status.
* Performs other duties as assigned.
Core Competencies:
* Leadership
* Sense of Urgency & Work Ethic
* Approachability & Perceptiveness
* Setting Priorities & Time Management
* Relationships, Influence & Problem Solving
* Coaching/Developing People and Teams
$58k-100k yearly est. 11d ago
GCIB - COO Organization Global Corporate Banking COO Business Support Manager, VP
Bank of America 4.7
Executive director job in Charlotte, NY
Our Global Corporate & Investment Banking (GCIB) business focuses on building long-term relationships with large U.S. and multinational corporations, financial institutions and financial sponsors. GCIB provides strong advisory expertise, capitalizing on powerful mergers and acquisitions, corporate banking, treasury, debt and equity product expertise to deliver integrated financial solutions.
The Global Corporate Banking (CBK) business, which is part of GCIB, delivers credit, financing, cash management, payments and risk management solutions to more than 2,200 multi-national corporations around the world. Our global team of bankers, in partnership with the other lines of business, provide top-ranked product solutions, regional and cross-border expertise, and best-in-class service quality to corporate, financial institution and multinational clients.
Job Overview
The Business Support Manager partners closely with and works directly for the CBK COO. Together, they serve as strategic advisors to the Business Head and leadership team, focused on driving productivity and initiatives to help lead and manage their global business. Some key areas of focus include business strategy and planning, senior management presentations, client franchise analyses, business and banker performance measurement, competitor benchmarking, client information systems development/enhancements, internal and external communications, and business initiatives. Business Support Managers are called upon to:
Develop and generate performance reports focused on raising business and team performance using Excel, PowerPoint and other business intelligence reporting tools to help the group leaders more effectively manage their businesses
Assist in creating business presentations on strategy, business performance, planning initiatives and other materials for internal and external audiences
Support process improvement, technology enhancements, and required governance for roll-out and sustainability
Communicate and interact with team members across business manager functions, finance, enterprise credit, operations and technology
Assists in execution of business governance activities including identification and management of issues and monitoring and testing of controls for the business
Assist with a variety of ad hoc assignments, typically with time constraints and quick turnarounds
Administrative duties related to ensuring accurate data in our internal systems that drive many of the underlying business processes
Qualifications
Seeking an ambitious, independent, and hardworking candidate with an interest in Corporate Banking.
An ideal candidate would have 5+ years of financial
Operations, and general business support experience in the corporate & investment banking business, though lack of experience is not a barrier to a candidate who proves willing to put in the effort to learn quickly.
Bachelor's degree is required and some financial background is helpful.
Intermediate to advanced excel and powerpoint experience is essential in the role.
Candidates must demonstrate a combination of business aptitude, quantitative skills and strong written and verbal communication skills. Business Support Managers are required to manage several projects at once and work effectively as an individual and as part of a team.
Key characteristics
Attention to detail, ability to grasp concepts quickly,
Ability to multi-task
Experience in managing critical projects and achieving successful results
Initiative, leadership, strong work ethic, positive attitude, and the ability to work effectively under pressure and tight deadlines
Absolute professional integrity and team focus are essential.
The job is demanding and challenging and offers tremendous opportunity for growth, access to senior leadership, and the potential for taking a dynamic role in shaping your career.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range$100,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$100k-175k yearly Auto-Apply 60d+ ago
Associate Director, Patent Operations
Fenwick & West LLP 4.9
Executive director job in Boston, NY
The Associate Director, Patent Operations serves as a strategic and operational leader within the Patent Practice Area, responsible for driving excellence, innovation, and efficiency across all facets of patent operations. This role partners closely with practice leadership and attorneys/agents, and to ensure the patent operational infrastructure, resources, and processes are aligned with the firm's strategic objectives. The Associate Director will oversee key operational functions, lead cross-office/cross-practice initiatives, and advance long-term plans that enhance quality, consistency, profitability, and client service delivery.
This position can be based in any of our U.S. office locations and offers a hybrid work arrangement, allowing you to work both from home and at your designated Fenwick office. The frequency of in-office work will be determined by business needs and guided by your department's directives.
Job Description:
Strategic Leadership & Planning
Partner with the IP Director and firm leadership to define and execute the operational strategy for the Patent Practice Group.
Develop and implement multi-year operational roadmaps, ensuring scalability, efficiency, and alignment with firm priorities.
Evaluate and optimize resource allocation, staffing models, and process workflows to drive sustainable performance.
Operational Excellence
Lead the design and implementation of innovative operational frameworks and technology solutions to streamline workflows, specifically Patricia workflow designs and workflows with 3rd party solutions.
Manage and share performance metrics to measure operational success and identify areas for improvement.
Ensure compliance with firm policies, client guidelines, and applicable patent rules and regulations.
Develop, maintain, and enforce operational policies, procedures, and best practices across all patent teams.
Leadership & Team Development
Provide executive oversight and leadership to the patent docketing department, the international filing department, the legal support analysts, and related operational teams.
Mentor and develop managers and teams lead to strengthen leadership capabilities.
Champion a culture of accountability, continuous improvement, and client service excellence.
Lead change management initiatives to support new technologies, processes, and organizational structures.
Cross-Functional Collaboration
Partner with firm departments such as Finance, IT, HR, and Risk Management to ensure cohesive operational integration.
Collaborate with partners and practice leaders to anticipate client and business needs, ensuring operational readiness and agility.
Collaborate with the trademark practice leadership to ensure consistency in resources and management within IP.
Technology & Vendor Management
Oversee the evaluation, implementation, and optimization of patent operations software and technology platforms, including closely collaborating with the patent practice support lawyer.
Manage relationships and contracts with third-party vendors and service providers, ensuring value and alignment with firm standards.
Performance & Reporting
Develop and deliver executive-level reports and presentations highlighting performance trends, operational insights, and strategic recommendations.
Monitor KPIs, operational data, and productivity metrics to guide decision-making and continuous improvement.
Thought Leadership
Stay abreast of industry trends, emerging technologies, and evolving patent law regulations to proactively assess impact and opportunities.
Represent the firm in industry groups and forums related to IP operations and management best practices.
Travel Requirement
Travel to all firm offices on a quarterly basis is required to ensure consistent operational oversight, leadership presence, and cross-office/cross-practice alignment.
Desired Skills & Qualifications
In-depth knowledge of U.S. and foreign patent prosecution processes, docketing systems, and patent operations infrastructure.
Demonstrated experience in building and scaling operational systems for large patent prosecution teams.
Expertise in IP docketing and data management platforms, with proficiency in EFS, PAIR, EPAS, WIPO, and PTO Financial Manager.
Proven ability to lead multi-disciplinary teams in a complex, fast-paced environment.
Exceptional communication and influencing skills, with the ability to engage effectively across all levels of the organization.
Strong analytical and financial acumen, with experience interpreting and leveraging operational data to drive decisions.
Ability to lead through change, inspire high performance, and foster a collaborative, high-trust culture.
Strategic mindset with the ability to anticipate business needs and develop long-term solutions.
Commitment to client service excellence and continuous improvement.
Advanced proficiency in Microsoft Office applications and patent management software platforms.
Exceptional written, verbal, and organizational skills.
High level of discretion and professionalism when handling confidential information.
Reporting to the IP and Regulatory Practice Group Director, the ideal candidate will have a minimum of (10) years of experience in patent operations and at least (5) years in a leadership/management capacity. Bachelor's degree required; advanced degree or project management certification (e.g., MBA, PMP, Lean Six Sigma) preferred.
Benefits and Compensation Details:
At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing.
The anticipated range for this position is:
$168,000 - $251,250
Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
$168k-251.3k yearly Auto-Apply 60d ago
Lecturer & DPD/Undergrad Program Director
Umass Amherst
Executive director job in Amherst, NY
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
Job Description
The Department of Nutrition (NUT) in the School of Public Health and Health Sciences (SPHHS) at the University of Massachusetts Amherst (UMass) is seeking a full-time, non-tenure track (9-month) Lecturer & DPD/Undergrad Program Director. The director's responsibilities will include teaching and program leadership of the Didactic Program in Dietetics (DPD) and the department's undergraduate program.
Didactic Program in Dietetics (DPD) Program Leadership
The Lecturer & DPD/Undergrad Program Director will lead the departmental Didactic Program in Dietetics which includes:
Completing programmatic reports and surveys including annual reports and surveys
Maintaining all accreditation documents
Completing accreditation program review and site visits (every 7 years)
Updating and maintaining the DPD program to reflect changes in DPD standards
DPD student advising including that of undergraduate and graduate students
Undergraduate Program Leadership & Advising
Lecturer & DPD/Undergrad Program Director will also serve as the Undergraduate Program Director (UGPD) to oversee the Nutrition department's undergraduate program. These duties include:
Reviewing and updating undergraduate program policies and procedures
Reviewing and approving student documents and course exceptions
Serving as committee chair of the undergraduate committee and a member of various departmental and school-wide committees, which may include the curriculum committee, undergraduate scholarship committee, scheduling committee, and Department Executive Committee
Advising undergraduate students and serving as faculty advisor for the student nutrition club (UMNA)
Collaborating and working with undergraduate advisors, other SPHHS departments, and campus faculty communities
Teaching
Lecturer & DPD/Undergrad Program Director will also have teaching responsibilities including:
Teaching up to 6 credits of undergraduate and/or graduate course work per semester
Teaching Introduction to Dietetics and the Nutrition Care Process, a DPD track, junior-level, 1-credit course once per year
Requirements
Master's degree, PhD preferred in nutrition science or related field
Currently registered as a dietitian nutritionist by the Commission on Dietetic Registration
3 years of experience working as a professional dietetic nutritionist post credentialing
Minimum one year of teaching experience
Confidence in using survey and data tracking tools (eg. Survey Monkey, Qualtrics, Excel)
Salary Information
It is expected that the salary range for this position is between $65,550 and $114,893. The specific pay for this position will be determined by the University based on consideration of all relevant factors when and if it decides to extend an offer of employment.
Please note: (1) The low-end of the pay range in all faculty searches at the University of Massachusetts Amherst is the minimum salary for the rank included in the collective bargaining agreement between the University and the Massachusetts Society of Professors, UMass Amherst/MTA/NEA. (2) The high-end of the pay range reflects an increase above the median salaries at this rank within the department for faculty who may have multiple years of faculty experience.
Application Instructions
Applicants should submit a cover letter; curriculum vitae; statement of teaching philosophy; contact information for three (3) professional references; and statement of how their work will fit with and support UMass's For the Common Good Strategic Plan.
Review of applications will begin November 1
st
, 2025 and continue until the position is filled.
For questions about the application process, contact Liane Ledger, Director of Human Resources, at *****************.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$65.6k-114.9k yearly Easy Apply 60d+ ago
Director of INNOVATE Program (Lecturer - Innovation & Entrepreneurship)
Details
Executive director job in Amherst, NY
About UMass Amherst
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
About the Office of the Provost and the Innovation Ecosystem
The Office of the Provost advances the University's academic mission through excellence in teaching, research, and public service. The Office of the Vice Provost for Innovation, Entrepreneurship & Creativity leads initiatives that empower students and faculty to explore bold ideas, develop interdisciplinary collaborations, and turn discovery into impact. The INNOVATE Certificate Program fosters creativity, entrepreneurial mindset, and applied problem-solving across all disciplines.
Job Summary
The University of Massachusetts Amherst invites applications for a non-tenure-track faculty position to serve as Director of the INNOVATE Certificate Programs in Innovation, Entrepreneurship, and Creativity.
The Director provides academic and administrative leadership for the program, teaches undergraduate and graduate courses, mentors students, and builds partnerships that strengthen the University's innovation and entrepreneurship ecosystem.
Essential Functions
The Director will:
Direct and manage the Undergraduate and Graduate INNOVATE Certificate Programs, including curriculum development, assessment, and coordination among participating colleges.
Teach introductory and advanced courses in innovation and entrepreneurship, including capstone and launchpad experiences, across on-campus and online modalities.
Recruit, advise, and mentor students in the program, cultivating an inclusive learning community.
Collaborate with UMass Makerspace, campus partners, industry, and alumni to expand experiential learning opportunities.
Support diversity, equity, and inclusion through mentoring, community-building, and accessible innovation pathways.
Contribute to the development of curricular offerings and initiatives in Innovation, Entrepreneurship, and Creativity.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Master's degree in innovation, entrepreneurship or a closely related field.
Demonstrated professional or academic experience in innovation, entrepreneurship, or experiential education.
Record of effective teaching and student mentorship.
Strong organizational and communication skills.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Doctorate or equivalent terminal degree in a related field.
Experience directing or developing academic programs or certificate initiatives.
Evidence of successful partnerships with industry or entrepreneurial organizations.
Demonstrated commitment to diversity, equity, and inclusion in teaching and student engagement.
Additional Details
This is a full-time, nine-month academic-year appointment at the Lecturer rank (non-tenure-track).
Teaching load will be adjusted to reflect program-director responsibilities.
Salary Information
Expected hiring range: $106,000-$115,000, commensurate with qualifications and experience.
This position is covered by the collective bargaining agreement between the University and the Massachusetts Society of Professors (MSP/MTA/NEA).
Special Instructions to Applicants
Along with the application, please submit the following:
Cover Letter - outlining qualifications and interest in the position.
Curriculum Vitae (CV) - detailing education, professional experience, and accomplishments.
Teaching Statement - addressing philosophy, inclusive pedagogy, and student engagement.
Statement on Program Leadership - describing experience or vision for developing and managing innovation-focused academic programs.
Contact information for three (3) professional references.
Review of applications will begin February 1, 2026, and continue until the position is filled. The anticipated start date is September 1, 2026.
Contributions to the University's Values and Strategic Goals
At UMass Amherst, we strive to be a community where every individual feels a sense of belonging, where every individual is included, and where every individual is valued. You can find these values and goals in our strategic plan here: *************************************************** Based on our stated values, please tell us in your teaching and/or service statement, how you see yourself contributing to the Common Good in our community.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$106k-115k yearly 55d ago
Program Director of Sweet Home Children's Clinic
Bestself Behavioral Health 4.0
Executive director job in Amherst, NY
FLSA Status: Exempt Salary Range: $61,500 - $64,500 Personalized salary reflecting your related experience and academic/credentialed background SUPERVISORY RESPONSIBILITIES * This position is responsible for the oversight of all program and administrative staff. Supervisory responsibilities of these direct reports include consistent coaching, feedback, & development, review & approval of timecards, completing performance reviews & development plans, administration of personnel policies, scheduling, and leading regular staff meetings & supervision, monitoring training compliance, hiring new staff and related functions. Provides clinical supervision to program staff.
POSITION RESPONSIBILITIES
* Monitors and manages program operation to assure delivery of services within contracted levels in accordance with available resources within budgetary guidelines.
* Assures maintenance of physical plant and compliance with health and safety guidelines.
* Maintains program activities in compliance with BestSelf, Erie County, New York State, Medicaid and/or other regulatory agencies.
* Monitor programmatic data to ensure productivity expectations are met and completion/accuracy of all records is maintained (i.e. billing, progress notes, service)
* Coordinates program's relationship with other agencies and community resources.
* Completes and monitors completion of chart audits to ensure accuracy of all record keeping.
* Participates in all relevant agency meetings and committees.
* Provides leadership in developing and maintaining a clinically sound treatment program, which responds to the needs of the client population.
* Meets agency Key Performance Indicators.
* Develops and ensures implementation of treatment team meetings.
* Leads team in following agency standardization and processes.
* Provides direct services to clients based on programmatic need.
* Lead and facilitate coaching sessions and 1:1's, ensuring staff continuously develop the competencies and skills required for their roles.
* Design and implement learning experiences for onboarding new and transferred employees, ensuring they are equipped to meet departmental needs and enhance team performance.
* Maintains client confidentiality at all times following all agency and HIPPA policies.
* Completes all trainings required by the agency.
* Performs all other duties as assigned.
QUALIFICATIONS
* Master's Degree and Qualified Health Professional (QHP) certification (LMSW, LCSW, LMHC or CASAC) and two (2) years of relevant direct service experience.
* Must have at least one (1) year of experience in a supervisory role.
* 2 years of experience working with children & families preferred.
* This role requires flexibility, including evening hours and occasional weekends, based on operational needs.
* Must have knowledge of clinical supervision practice, relevant community resources and mental health treatment system structure, common mental disabilities, basic behavior theory and principles of psychiatric rehabilitation, multi-disciplinary team methodology, common psychotropic medications, and direct service delivery methods and theory.
* Ability to maintain records and prepare reports.
* Minimum proficiency with Windows based software applications is required.
* Must have excellent communication skills.
* Must have experience with Electronic Medical Records databases and basic computer skills.
* Must appreciate cultural diversity and be aware of cross-cultural counseling issues.
Some things you can look forward to:
* Welcoming, team environment, that inspires you to thrive and be your BestSelf!
* Rewarding work experience!
* Generous paid time off
* Flexible schedule
* Quarterly productivity bonus up to $2,000 per quarter
* Various student loan forgiveness programs
* Multiple and diverse health insurance options
* Many other unique lifestyle & personal insurance options
* Tuition reimbursement
* CASAC certification tuition support
* Professional license/certification renewal reimbursement
* Defensive driving course reimbursement (if required for position)
* Career growth and advancement opportunities
* We look forward to telling you more!
$61.5k-64.5k yearly 31d ago
PROGRAM DIRECTOR - Camp Seven Hills (Holland, NY)
Girl Scouts of Western New York Inc.
Executive director job in Holland, NY
Program Director - Overnight Camp
Reports To: Assistant Camp Director - Program
Department: Camp/Property/Outdoor
Status: Exempt
Program Director - Camp Seven Hills, Holland, NY
JOB DESCRIPTION
ABOUT GIRL SCOUTS:
Are you mission-driven, looking to work in a dynamic team environment, and influence the lives of girls? If so, take the time to check out Girl Scouts of Western New York.
Since 1912, Girl Scouts has empowered girls to develop the skills and the voice to become successful and productive citizens. Girl Scouting builds girls of courage, confidence and character, who make the world a better place.
If you'd like to be part of this exciting, empowering, and valuable experience, we encourage you to apply. We look forward to hearing from you!
POSITION SUMMARY:
To manage, develop, implement and promote well-rounded programs and activities for campers and staff. Actual salary will be based on applicant's experience
ESSENTIAL FUNCTIONS:
Attend mandatory supervisor's weekend in May (date and time to be determined).
Develops professional goals for the summer that will help support and meet GSWNY's mission and camp goals.
Plan and coordinate using summer camp theme: all-camp programs, camper's choice activities, opening and closing campfires while maintaining program budget.
Notify all staff and campers of the daily camp schedule and special activities by making announcements at meals.
Plan and implement theme meals (i.e.: Caveman Lunch, Backwards Day, etc.)
Oversee daily flag ceremonies ensure there are staff and campers to participate in flag ceremonies.
Collect all badge requirement sheets from activity counselors.
Supervises (including the activity area) and submits a written performance evaluation mid and end of season for the following 4-5 direct reports: Arts & Crafts Counselor, Nature Counselor, Sports Counselor, Drama Counselor and Archery Counselor.
Review activity counselors' activity plans, offer support and guidance when necessary and assure that they are following the camp program as indicated in the current camp catalog.
Participates in supervisory conferences and works closely with the Administrative Staff on a daily basis.
Works with other Administrative Staff members to conduct nightly rounds of the camp property.
Will share the responsibility, with the other Administrative Staff for required on property weekend coverage.
Participates in all aspects of camp including pre-camp, open house and post camp.
Attends staff meetings when scheduled/necessary.
Apply behavior management techniques to conflicts with children when necessary.
Report incidents/accidents to supervisor or health supervisor immediately.
Report suspected child abuse to supervisor immediately.
Submits a written evaluation of the position noting strong points, weak points and ideas for next season.
Required to stay on the property during hours of operation (Sunday 10:00am to Friday 8:00pm)
Accepts other responsibilities as deemed necessary by the Assistant Camp Director/Camp Director.
Additional Requirements:
Ability to handle sensitive information and maintain confidentiality;
Strong analytical skills and problem-solving abilities;
Ability to project a high level of professionalism at all times;
Ability to articulate organizational mission and its importance with passion and conviction, and in a manner that resonates with the listener;
Commitment to diversity and ability to interact with diverse populations;
Strong time management skills with ability to work independently and effectively prioritize duties and tasks.
Capacity to manage stress effectively and work well under pressure;
Excellent oral and written communication skills and the ability to communicate clearly;
Proven capability to work in a collaborative, service-focused environment;
Capacity to work well with others in a congenial and effective manner;
Ability to effectively manage and foster relationships with council staff, volunteers within the camp community;
Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA;
Successfully pass the required background checks at hire and thereafter;
Maintain reliable transportation to and from home and work;
If travel is required, must possess a valid driver's license, meet minimum state auto insurance requirements, and meet the insurance carrier's requirements for coverage.
Assist the campers in emergency situations.
Lift 35 pounds.
Possess strength and endurance required to maintain constant supervision.
Demonstrate sensitivity to the needs of campers.
Demonstrate enthusiasm, sense of humor, patience, self-control and ability to adapt well to changing situations.
Participate in structured and unstructured activities.
Accept and follow directions both in verbal and written form.
Hours & Travel:
Required to stay on the property during hours of operation (Sunday 10:00am to Friday 8:00pm)
Must be willing to work in an outdoor setting and in inclement weather.
Experience & Qualifications:
Willingness to abide by the policies and practices of the Girl Scouts of Western New York Inc.
High school diploma or equivalent.
At least 2 years supervisory experience.
Knowledge and or background in program design/development
Possess a valid driver's license and be cleared to drive the council's leased/owned vehicles through the council's insurance agency.
Maintain accurate and detailed records.
Certified Sex Offender Registry and Criminal Background Checks will be completed for personnel file.
Demonstrate the ability to guide/supervise other adults.
Desire and ability to work with and relate to children and peers in an outdoor environment.
Current certification in First Aid and CPR or individual is willing to complete certification course during designated training day.
Prior camp experience and/or interest in the Girl Scout Camping program.
Willingness to place the needs of girls and camp above personal desires.
Good health and stamina necessary to work in the camp setting.
The acceptance of irregular work hours.
The acceptance and understanding that employment is at a resident (overnight) camp.
GIRL SCOUT MEMBERSHIP:
All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment.
BENEFITS:
[SEASONAL EMPLOYEES]
Girl Scouts of Western New York seasonal camps are subject to the Federal and New York State exemption laws under Section 13(a)(3) of the Fair Labor Standards Act. Seasonal staff working at camp may be paid in accordance with this exemption. Seasonal employees are not eligible for company-sponsored group benefits.
GSWNY is also very grateful to have many partnerships offering special deals and incentives at local businesses to GSWNY employees throughout Western New York.
HOW TO APPLY:
Interested parties should submit their resume and application by visiting the Girl Scouts of Western New York application system website at:
[ATS LINK].
EQUAL OPPORTUNITY FOR ALL:
Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative and supportive environment for all. All employment decisions are based qualifications, merit, performance and the needs of the organization. As an equal opportunity employer, GSWNY does not discriminate on the basis of any qualified applicant's race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other groups or persons protected by federal, state or local law.
$69k-117k yearly est. Auto-Apply 52d ago
Regal Cinemas Elmwood Center in Buffalo, NY - Cast Member- $15.50/Hour + Free Tickets + 50% off food
Regal Theatres
Executive director job in Buffalo, NY
Regal Cinemas Elmwood Center in Buffalo, NY is looking for part-time cast members who are passionate about movies and want to be part of delivering the best possible service, cleanliness and movie-going experience to our guests in a diverse, fun, energetic and engaging environment. Our Cast Members also enjoy the benefits of access to free movie tickets and a 50% discount on concessions in addition to
What you will do:
Regal Floor Staff / Cast Members are the face of Regal and will provide guest service selling tickets, concessions and/or working as an usher. The availability to work weekends is a must. Weekday opening and/or closing availability is preferred. flexible scheduling, competitive pay and being part of the entertainment industry. Regal also promotes from within and features a clear pathway for career advancement.
Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Team members employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including
Regular and consistent attendance
Handling of emergency situations when called upon to do so
General cleaning duties; and
Compliance with our company dress code.
Essential Duties and Responsibilities for each position include, but are not limited to, the following:
Box Office
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons
Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
Promoting the Regal Crown Club program
Ensuring tickets are sold in accordance with the MPAA rating system and company policy
Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
Concession
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed coupons as well as concession stock inventory.
Promoting the Regal Crown Club program
Operating, preparing and cleaning of all concession related equipment
Up selling/Suggestive selling
Complying with all local, state and federal food safety laws.
Abide by all federal and state laws with regards to breaks and/or meal periods.
Ensure required alcohol certification and training are current where applicable.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
Usher
Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
Inspecting backpacks and packages when applicable.
Managing crowd control and assisting guests in finding seats in auditoriums when necessary
Enforcement of MPAA rating system
Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
Perform in-auditorium concession auxiliary sales as directed by management
Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management
Pay Scale Information: Starting at $15.50/hour
Benefits: Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
Language Ability:
Possess good public speaking, listen effectively and respond clearly and directly.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
Personal Skills:
Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
$15.5 hourly 60d+ ago
Executive Support Administrator
Perry's Ice Cream 4.0
Executive director job in Akron, NY
Executive Support Administrator
This is a part-time position with flexible M-F schedule ranging 16-24 hours per week.
Reports To: Executive Vice President
Classification: hourly, non-exempt
Department: Administrative
GENERAL STATEMENTOF DUTIES:
This position serves as an administrative support resource for the Executive Vice President and operations leaders. Responsibilities include general correspondence & presentation materials, coordination of travel reservations and itineraries, visitor meeting arrangements, internal communications, facilitating the donation request and fulfillment process and product sample coordination when requested. Also coordinates/supports company events and/or celebrations including administration of the team member service award program. Utilizes MS Excel to create and enhance reporting to support Executive Vice President, operations leaders and corporate teams. Manages various 2035 corporate sustainability goal teams, including associated reporting. Support the production of safe, high-quality products and team member safety.
Essential Duties include, but are not limited to:
Prepare general correspondence and maintain electronic and paper filing systems
Proactively seek out ways to streamline administrative processes. Anticipates needs, gathers information, and offers assistance/recommend solutions whenever a need arises.
Plan & organize meetings and special events including reservation and invitations, agendas, refreshments, internal announcements, and clean-up.
Coordinate schedules, appointments, travel itineraries and plant tours; assemble and distribute materials in advance.
Assist with presentations content and design.
Keeps up to date with company technology to support uninterrupted workflow and successful meeting presentation needs.
Coordinates EVP's community/volunteerism commitments.
Coordinates Ice Cream 101 class meeting times, updates curriculum as needed, prepares class binders and graduation certificates.
Serve as an internal liaison for corporate charitable events and fundraisers; promote internally, solicit volunteers, coordinate product, cash, equipment, and ad support.
Oversee the donation request and fulfillment process for team members and 501(c)(3) organizations. Serve as primary intake and evaluator, review and research requests, and present recommendations to the Community Support Team. Communicate decisions, fulfill approved requests, and track details for periodic performance reporting.
Acts as lead/program manager for corporate teams such as the 2035 Community Support, Waste and Water teams. Performs similar functions for ad hoc and shorter term (
Actively participates on cross-functional teams such as Community Returns, The Good Stuff Crew, Corporate Communications).
Utilizes technical skills and expertise to create and manage Excel spreadsheets, including data trending and graphical representation of performance.
Pulls and assimilates Consumer Affairs data into monthly report package; distributes same after leader approval. Updates and maintains reporting workbook.
Create corporate communications as needed; distribute through internal communication channels including digital display TV, Viva Engage and Outlook.
Administer the company service awards and retirement celebration program eligibility, selection of gift options, ordering, budget tracking, and distribution of gifts. Seek to improve the program as opportunities present and are approved.
Process product sample requests to include ordering, packing and shipping.
Complete training seminar, webinar, meeting registration & arrangements.
Provide back-up coverage for other administrative support when needed.
Performs other related duties and projects as assigned.
Minimum Qualifications
Associates degree, Bachelors degree preferred.
2 years professional work experience in an administrative support, operations, or project/program management role.
Proficiency with MS Office products including Word, Excel, Power Point and Outlook
Job Requirements
Ability to handle sensitive materials and confidential information with discretion and tact.
Strong customer service skills; appreciation of servicing the internal and external customers.
Excellent interpersonal skills to establish and maintain effective working relationships with leaders, team members, and outside contacts; shares ideas and feedback in a constructive and positive manner, listening to and objectively considering ideas and suggestions from others.
Excellent written and verbal communication skills.
Capable of effectively organizing and managing several projects concurrently; prioritizes work assignments and completes work in a timely and accurate manner.
Demonstrates sound independent judgment.
Expected hourly pay rate $20.00 - 24.00, commensurate with experience level.
Perry's Ice Cream is an Equal Opportunity Employer and drug free facility.
How much does an executive director earn in Buffalo, NY?
The average executive director in Buffalo, NY earns between $86,000 and $245,000 annually. This compares to the national average executive director range of $76,000 to $213,000.
Average executive director salary in Buffalo, NY
$145,000
What are the biggest employers of Executive Directors in Buffalo, NY?
The biggest employers of Executive Directors in Buffalo, NY are: