Licensed Professional Counselor
Family support specialist job in Salem, OR
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Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
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Mental Health Associate - 5164
Family support specialist job in Wilsonville, OR
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD!
What We Offer
Enjoy our many benefits and incentives including:
Affordable Medical/Dental/Vision plans
Flexible Spending Account
Generous Paid Time Off
Whole Health & Wellness Reimbursement Program
Professional development and training opportunities
100% Vested Retirement Plan w/ up to 6% Match
Holiday Pay (9)
Paid Personal Growth Hours
Paid Time Off for Mental Health
Company Paid Life Insurance
Spontaneous & Longevity Bonuses
Loan Forgiveness Program Eligibility
Employee Assistance Program (EAP) & Tobacco Cessation Program
For more details about our benefits, visit our website!
About the Position
We have an exciting opening for a Residential Associate. Residential Associates work as members of a direct care team serving adults with serious mental illness. Their primary responsibilities include supporting the development of life skills and therapeutic interventions, performing housekeeping and meal preparation, administering medication, and keeping accurate clinical documentation. If you have experience working as a Qualified Mental Health Associate (QMHA), Direct Support Professional (DSP), Residential Assistant (RA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then this position may be a great fit for you!
Vocational Training Program
For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program.
Work Schedule: Thursday through Saturday, 6:30pm - 6:30am (Part Time, Night)
What You'll Make
$20.00 - $22.00 per hour starting wage, DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am.
Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired).
About the Program
Fieldstone RTH is a beautiful 5-bed Residential Treatment Home located in Wilsonville, Oregon. It is the realization of an idea promoted by NAMI and adopted by the Oregon Legislative Assembly in 1999 for the sale and re-development of the property which was formerly a state mental health facility and designed to include integrated community housing for people with disabilities.
ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program.
What You'll Need
Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below:
Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field;
OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting;
OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training
If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire.
Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing.
Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check.
Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients.
We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department.
About Us
ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values.
We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities.
Thursday through Saturday 6:30pm - 6:30am (Part Time, Night)
Compensation details: 20-22 Hourly Wage
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Workers' Compensation Counsel
Family support specialist job in Portland, OR
Our Ideal Candidate
We are seeking a seasoned professional with proven experience managing attorneys and legal counsel, coupled with a deep understanding of litigation strategy-particularly within the workers' compensation space. As the Workers' Compensation Counsel, you excel at navigating and adapting to different regulations, processes, and proceedings across multiple states. You understand medical reimbursement in workers' compensation and use that knowledge to drive efficient, compliant case resolution. You bring agility, insight, and leadership to thrive in a dynamic legal and regulatory environment. In this role, you will report to the Chief Executive Officer.
Responsibilities
Manage day-to-day litigation activities across multiple states, including filings, hearings, and dispute resolution.
Develop and implement litigation strategies for workers' compensation, including complex claims.
Provide guidance and oversight to external attorneys and in-house counsels, shaping approaches to multi-state cases.
Monitor evolving regulations and industry best practices to inform strategy and ensure compliance.
Advise internal teams on risk management and optimal case outcomes.
Apply expertise in medical reimbursement to drive efficient, compliant case resolution.
Directly review and handle complex workers' compensation claims as needed.
Collaborate with internal teams and external stakeholders to execute case strategies and achieve results.
Qualifications
Juris Doctor (JD) degree and active bar license in Oregon; multi-state licensure a plus.
5-10 years' experience managing attorneys and legal counsel, preferably in workers' compensation.
Strong expertise in workers' compensation litigation strategy, including complex cases.
Deep knowledge of multi-state regulations, procedures, and compliance requirements in workers' compensation.
Proficiency in medical reimbursement practices and their application in workers' compensation claims.
Demonstrated ability to balance strategic oversight with hands-on case management.
Experience working with expert witnesses in litigation or claims resolution.
Excellent leadership, communication, and collaboration skills across teams and stakeholders.
Proven ability to adapt quickly to evolving regulations and changing case dynamics.
Must be based in the Portland metro area or able to commute regularly.
Licensed Marriage and Family Therapist (LMFT) - North Plains, OR
Family support specialist job in North Plains, OR
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team!
We are actively looking to hire talented licensed mental health therapists within our offices in the greater Portland, OR area!
We are seeking those who are passionate about patient care and committed to clinical excellence.
Please apply now or contact me directly:
Garrett MillerDirector, Practice Development...@lifestance.comcareers.lifestance.com Is this you?
Wanting to deliver high quality behavioral healthcare.
Seeking work life balance.
Interested in growing professionally.
What we offer Therapists:
Flexible work schedules.
Hybrid model - Telemedicine and in-person flexibility.
Top compensation can exceed $123,000 - $140,000/year, no cap.
Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, EAP, and more.
Collegial work environment.
Newly designed and modern offices.
Full administrative support.
Latest in digital technology.
Strong work/life balance.
Licensed Therapists are a critical part of our clinical team. We're seeking Licensed Therapists that are:
Fully licensed and credentialed in Oregon (LCSW/LPC/LMFT). May consider unlicensed associates as well.
Experienced in working with adults, children & adolescents, or across the lifespan.
Must reside within commutable distance of local clinic(s).
About LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US.
LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.
Our values:Belonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.
If you elect to interact with us via our website, please only use ****************** or *************************** Additionally, our recruiters utilize email addresses with ******************* domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ...@lifestance.com or by calling +1-800-###-####. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.
Licensed Professional Counselor - CP N BH WEST ADULT
Family support specialist job in Portland, OR
The Licensed Professional Counselor practices in a treatment setting under clinical supervision and is dedicated to evaluation, diagnosis and treatment of psychiatric and substance use disorders. The Licensed Professional Counselor will collaborate with patient/support system to evaluate and diagnose patients. This position will provide specialized psychotherapy services, as described in the CPT, to reduce and /or resolve symptoms of psychiatric and/or substance use disorders identified. Under direct clinical supervision, the Licensed Professional Counselor will utilize established approaches and standards; complete assessment of patient risk to self and/or others; complete and implement risk reduction/mitigation plans to ensure patient and community safety; incorporate evidence based approaches to psychotherapy including but not limited to cognitive behavioral therapy, motivational interviewing, dialectical behavioral therapy, acceptance and commitment therapy, and the recovery model, Under clinical supervision, this position will also demonstrate effectiveness in individual, group and family psychotherapy and multi-modal treatment settings. This position works under clinical supervision, in a licensing board approved plan of supervision to achieve licensure with a Board qualified supervisor certified by the OR state Board of Licensed Professional Counselors and Therapists.
Providence caregivers are not simply valued - they're invaluable. Join our team at Oregon Clinical Programs and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Master's Degree Counseling, Counseling Psychology or related field
Upon hire: Oregon Professional Counselor License
Preferred Qualifications:
1 year Master's level practicum in a behavioral health setting in an accredited college or university internship.
Additional experience in substance use treatment setting.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 391967
Company: Providence Jobs
Job Category: Social Services
Job Function: Clinical Care
Job Schedule: Full time
Job Shift: Day
Career Track: Clinical Professional
Department: 5013 PMG CP N BH WEST ADULT
Address: OR Portland 9155 SW Barnes Rd
Work Location: Providence St Vincent Medical Office Bldg East Pavillion
Workplace Type: On-site
Pay Range: $39.73 - $61.68
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Youth Specialist (On-Call)
Family support specialist job in Portland, OR
Job Details Main Building - Portland, OR Part Time None $23.70 - $26.16 Hourly None Any Nonprofit - Social ServicesDescription
For 52 years Outside In has transformed thousands of lives by helping break the cycles of chronic homelessness, poverty and poor health among Portland's LGBTQIA+ community, people of color, those experiencing homelessness, and the underserved. Our health clinic and young adult programs strive to meet people where they are and provide safe, affirming spaces for our community to receive judgment-free care and support.
The Outside In Transitional Living Program provides 24/7 support to the young adults living on site. This requires us to have a team of on-call Youth Specialists who can cover for vacations or sick time off.
Youth Specialists assist in facilitating the day-to-day services offered in both the Day Services Program and the Transitional Living Program. Support for Day Program and Housing Program services can include assisting with youth skill-building activities including healthy recreation and art activities, food preparation, and helping ensure safe and respectful program spaces. Youth Specialists are also responsible for utilizing a harm reduction and trauma-informed approach and responding to crises. The long-term goal of the Day Program and Housing Program is to help youth build the skills needed for self-sufficiency and to be successful in their plan to exit street life.
On-Call Youth Specialists must be available to fill any shift, days, swing, or overnight. 24-hour availability is required.
This is a represented position. Union membership is a requirement.
As an on-call employee, you have quick access to apply for open full-time positions at Outside In.
We are an equal-opportunity employer dedicated to workforce diversity. Multicultural and intersecting diversities are highly valued.
Role and Responsibilities
Build positive relationships with youth through role modeling and mentoring.
Help direct new or returning youth to navigate the screening and assessment process.
Educate youth about the Homeless Youth Continuum and how to access available services and resources. Engage youth in Outside In program offerings.
Be available on site to residents in Transitional Housing Program and/or Day Program during shifts.
Provide individualized support to youth. Meet with youth as needed to monitor plans to accomplish goals and meet program expectations. Respond to youth crises as needed.
Assure material and operational support of the Day and Housing Programs. This can include assisting with cleaning/room turnover in the Housing Program and assisting with food preparation/serving of meals in the Day Program as needed.
Maintain accurate and timely documentation of all services and interventions in the appropriate data and tracking systems.
Maintain professional boundaries and performance at all times.
Qualifications and Education Requirements
On year relevant experience working with at- risk youth, homeless youth and/or in a drop-in, shelter, or transitional housing program.
Strong communication skills.
Technical Requirements - basic computer skills
MS Office Applications
Windows Server
Qualifications
Qualifications and Education Requirements
One year relevant experience working with at- risk youth, homeless youth and/or in a drop-in, shelter, or transitional housing program.
Strong communication skills.
Technical Requirements - basic computer skills
MS Office Applications
Windows Server
Local home daily
Family support specialist job in Portland, OR
Class A CDL Solo Truck Driver - RECENT GRADUATES OK!
*****Please read to make sure you qualify :)
Average $1500.00+ Weekly
Monthly Performance bonuses
Tuition Reimbursement program
2 WEEKS OUT-2 DAYS HOME-
OTR and Regional positions available
Gain 3 months of experience and transfer to local
No touch freight
Weekly Pay via Direct Deposit
Great Benefits
Great pay!
You can take your truck home
HIRING ALL OF CALIFORNIA-NO RADIUS LIMITATIONS
REQUIREMENTS:
Must be at least 21 Years of Age
No experience necessary-WILL TRAIN. Must have a valid CDL
No Sap drivers
Clean criminal background
No more than 2 MV's in the last 2 years
No 15 mph over speeding tickets in the last 12 months
No year long gaps of unemployment in the last 7 years unless in school-self employment has to be verifiable
Can't be terminated from the last trucking position
Must be able to pass a hair test
No DUI/DWI
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid orientation
Paid toll fees
Paid training
Referral program
Vision insurance
Newer Freightliner-Double beds-refrigerators- No cameras on driver
Pet and passenger friendly
100's of terminals across the US
Language:
English (Required)
License/Certification:
CDL A (Required)
APPLY TODAY FOR MORE DETAILS-Please be prepared to complete a short 5 minute application upon contact. :)
Case Manager / Family Advocate - Family Shelter
Family support specialist job in Portland, OR
Job DescriptionJob Title: Case Manager / Family Advocate - Family ShelterReports To: Program Supervisor - Family ShelterLocation: Gresham, OregonFull-Time | 40 hours/week | Salary Range: $26/hr - $28/hr (DOE) | Benefits IncludedShifts: Tuesday-Saturday 7am-3pm or Sunday-Thursday 12pm-8pm
About Just Compassion
Just Compassion of East Washington County is a community-centered nonprofit dedicated to addressing the needs of unhoused individuals by building relationships and working toward long-term housing stability. We operate with a low-barrier, housing-first approach, ensuring equitable access to services for all individuals.
Position Summary
The Case Manager / Family Advocate provides individualized, trauma-informed support to families residing in Just Compassion's 50-unit family shelter in Gresham, OR. This position plays a critical role in helping families stabilize, access services, and transition from shelter into safe and permanent housing.
The Case Manager works collaboratively with families to develop personalized service plans focused on housing, employment, education, and overall well-being. The role also involves advocacy, coordination with community partners, and guidance through complex systems such as Coordinated Entry, TANF, SNAP, OHP, other social safety nets and childcare assistance.
Essential Duties and Responsibilities
Case Management and Housing Navigation
Provide individualized case management and advocacy for families experiencing homelessness.
Conduct intake assessments, identify goals, and develop individualized service plans that support housing stability and self-sufficiency.
Assist families in navigating housing opportunities, including Coordinated Entry referrals, landlord engagement, and rental applications.
Support participants in obtaining documentation such as identification, birth certificates, and income verification needed for housing.
Collaborate with the Program Manager and local housing providers to identify available units and expedite move-ins.
System Navigation and Resource Connection
Assist families in accessing public benefits, healthcare, childcare, behavioral health, and employment resources.
Support families in connecting to culturally specific services and community-based supports.
Maintain up-to-date knowledge of local resources, including rental assistance programs, education supports, and family stabilization services.
Coordinate with internal team members (Childcare Development Specialist, Youth Services Coordinator, and Behavioral Health Specialist) to ensure holistic support for each family.
Advocacy and Family Empowerment
Advocate for families' needs within external systems, including schools, landlords, and government programs.
Empower families to build self-advocacy skills and navigate systems independently over time.
Provide trauma-informed guidance and empathetic listening to help families rebuild trust and stability.
Support families experiencing crises with calm, solutions-oriented interventions and safety planning when needed.
Collaboration and Team Integration
Participate in weekly case review meetings and multidisciplinary staff meetings to coordinate participant support.
Maintain consistent communication with shelter operations staff to align on participant progress and challenges.
Work collaboratively with external partners including DHS, county housing programs, and culturally specific organizations.
Represent Just Compassion with professionalism and a commitment to collaborative, housing-focused service delivery.
Documentation, Compliance, and Reporting
Maintain accurate and timely case notes, service plans, and outcome data in HMIS or internal databases.
Track progress toward housing stability, employment, and family wellness goals.
Ensure compliance with all confidentiality, data, and reporting requirements under HIPAA and other relevant regulations.
Contribute to program reports and outcome tracking for internal evaluation and funder reporting.
Qualifications
Required:
Bachelor's degree in Social Work, Human Services, or related field (or equivalent experience).
2+ years of experience providing case management, housing navigation, or family advocacy services.
Knowledge of trauma-informed care, harm reduction, and strengths-based approaches.
Familiarity with local housing systems, Coordinated Entry, and Oregon benefit programs (TANF, OHP, SNAP).
Excellent interpersonal, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment while maintaining empathy and professionalism.
Valid driver's license and reliable transportation.
Preferred:
Master's degree in Social Work, Counseling, or related field.
Experience working with families experiencing homelessness, domestic violence, or intergenerational trauma.
Knowledge of early childhood and youth service systems.
Bilingual or multilingual abilities (Spanish, Russian, or other languages commonly spoken by participants).
Work Environment
Based at the Gresham family shelter with frequent interaction with families, children, and community partners.
Work involves exposure to sensitive and complex family situations requiring confidentiality and professional boundaries.
Stay informed on Just Compassion and County policies, procedures, and program standards.
Uphold best practices in trauma-informed care, cultural competency, and harm reduction.
Perform additional tasks as assigned by the Program Manager and funding entities.
Physical Requirements
Ability to walk up and down stairs and stand for extended periods.
Ability to lift up to 20 pounds and assist with light physical tasks (e.g., setting up tables/chairs).
Ability to perform job duties that may involve bending, twisting, or reaching.
Why Join Just Compassion?
Competitive pay and benefits including medical, dental, and paid time off.
Opportunities for professional development, including training in trauma-informed care and housing-first strategies.
A collaborative work environment that values compassion, advocacy, and community impact.
Be part of a growing organization working to create real housing solutions in Washington County and beyond.
Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services.
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Family Advocate - Alder Housing
Family support specialist job in Portland, OR
Job Announcement
Job Title: Family Advocate - Alder Housing Program
(Bilingual - English/Spanish) Preferred
Group: Community Programs for Social Justice
Reports to: Interim Community Programs Manager
Hours: Full time, Non-Exempt, generally 8-5 M-F.
Compensation: Starting at $21.65-$25.70/hour, plus $1/hour bilingual premium pay and generous benefits package
Want to help make a difference? Our Just Future counters the forces that keep people and communities in poverty by building relationships and assets that create opportunity - today and for future generations.
We partner with people and communities impacted by poverty so they can achieve long-term housing and economic security. We invest in affordable housing and community assets that contribute to strong, inclusive neighborhoods. We advocate with our community for policies and investments that expand housing and economic opportunity, eliminate wealth inequality and end poverty .
East Portland/East Multnomah County, Oregon is our home and the heart of our investments, advocacy and programs.
Our Just Future envisions vibrant, healthy neighborhoods where all people can share in the security, hopes and advantages of a thriving, supportive community.
Our Just Future operates as a nimble, financially strong organization driven by our passion, strategic goals and guiding principles.
Diversity, inclusion and equity are fundamental values for Our Just Future, both internally and externally. Our Just Future has an Equity Council, which acts as an internal board to vet and recommend personnel policies and compensation practices. The council staffed by primarily staff of color in non-management roles. It also helps with diversity-related projects, such as coordinating staff diversity trainings and provides ongoing input into our equity work.
Human Solutions is working to end homelessness and poverty in our community because everyone deserves a safe place to call home.
What Our Just Future Can Offer You : We offer a comprehensive array of benefits in support of your physical, emotional and financial well-being. A few highlights:
Employer paid premiums for employee health insurance.
Generous paid time off, 13 paid holidays, a floating birthday holiday and the ability to maintain a great work/life balance.
Employer paid premiums for short-term and long-term disability insurance and life insurance.
Access to an employee assistance program.
Flexible spending accounts for health and for dependent care.
Professional development opportunities, including employee driven committees and optional staff workshops.
Access to virtual yoga classes and resources for stress management, self-care and other wellness initiatives.
Opportunity to contribute to a 401k retirement plan with a 2% employer match after three months of employment.
A six-week paid sabbatical after every seven years of consecutive employment with HSI.
SUMMARY
Provide telephone and in-person screening for families with children attending Alder Elementary who need rental assistance due to being homeless or at risk of homelessness. Assist families in finding and/or and stabilizing housing within Alder Elementary school boundaries. Explain agency and community services and eligibility guidelines. Administer short- and long-term rent assistance with supportive services. Many applicants face multiple challenging issues that may create barriers to housing and self-sufficiency. The office environment is extremely busy and there are many more people seeking services than resources available. Advocate will need to effectively manage time between working at Alder Elementary and Our Just Future' Rockwood Office and/or working remotely.
ESSENTIAL DUTIES
Check in regularly with the family while they are in the house searching process.
Assist each household, receiving rent assistance, to develop and track implementation of a goal plan that systematically addresses the actions needed to achieve self-sufficiency; including but not limited to development of personal and work skills, employment, increased income, housing, transportation and childcare. (Overall goals of program are income self sufficiency, housing stability and academic success of children.)
Perform at least monthly home or office visits with families receiving long term rent assistance.
Refer households to other services provided by Our Just Future as appropriate, including but not limited to anti-poverty educational groups and domestic violence and employment support services.
Maintain accurate, complete, up-to-date documentation of service activities using Our Just Future procedures, forms and data reporting systems. Submit paperwork in a timely manner.
Compile monthly information and referral and short-term intervention statistics.
Maintain current case notes and goal plan for each household and make regular entries regarding the status of their situation and their activities to achieve goals.
Conduct telephone or written follow ups with each family in accordance with requirements of funding sources.
Participate in bi-monthly department staff meetings and monthly all staff trainings.
Participate in community meetings as appropriate, including but not limited to information and referral and interagency housing.
Other duties as assigned.
QUALIFICATIONS
The successful candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and abilities required.
Knowledge of:
Social and economic issues creating poverty, working successfully with practices and techniques related to people with low income to achieve greater self- sufficiency.
Community resources and agencies providing social services needed by the homeless population.
Knowledge of, and/or willing to learn, practice, and apply Assertive Engagement and Trauma Informed Care models of providing services.
Ability to:
Apply required knowledge and identify, in partnership with clients, their needs and effective solutions
Apply Assertive Engagement model of providing services when working with clients. Show willingness to learn (and/or deepen knowledge of) Assertive Engagement model.
Plan and coordinate delivery of services
Empower and support homeless and low-income persons in life choices and change.
Work cooperatively with all volunteers and staff.
Maintain close partnerships with Alder Elementary school staff and liaisons.
Develop and maintain productive working relationships within Our Just Future, with public and private agencies, the general public and clients.
Be culturally sensitive to diverse client populations.
Prepare and maintain clear, accurate, complete and timely records, files and reports via computer.
Maintain strict confidentiality and professional boundaries with all households served.
Understand and follow complex written and oral instructions, rules and procedures; to work independently and to be a vital and contributing part of a team.
Experience with crisis intervention, community networking and resource development.
Speak fluently in English & Spanish
EDUCATION and/or EXPERIENCE and other QUALIFICATIONS
At least 2 years of case management experience in social services, working with low-income families and/or individuals. High school diploma or GED required. Bachelor's or associate degree in related field strongly preferred.
Must possess a valid driver's license, clean driving record and reliable transportation required. Vehicle insurance coverage limits must be $100,000 bodily injury liability for one person, $300,000 bodily injury liability for all people in an accident and $100,000 property damage liability.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
TO APPLYPlease send resume with cover letter and contact information for three professional references to: Ricardo Lopez, via our career center: ************************************************************************************************************************ Id=19000101_000001&lang=en_US.
Auto-ApplyPediatric Child Life Specialist
Family support specialist job in Portland, OR
Pediatric Child Life Specialist - Randall Children's Hospital at Legacy Emanuel
At Legacy Health, we're passionate about making life better for others-especially our youngest patients and their families. As a Child Life Specialist, you'll bring hope, comfort, and emotional support to children experiencing illness, injury, or hospitalization. Your compassion and creativity in therapeutic play, education, and emotional support will make a lasting difference in their healing journey.
Why You'll Love Working Here
Randall Children's Hospital at Legacy Emanuel is one of the leading pediatric centers in the Pacific Northwest. Designed exclusively for children, our state-of-the-art facility combines advanced medical care with a warm, family-centered environment. From routine care to the most complex cases, families trust our team to provide exceptional, compassionate care-every day.
Responsibilities
What You'll Do
As a valued member of our interdisciplinary care team, you will:
Support pediatric and adolescent patients and families coping with hospitalization, treatment, or loss
Use therapeutic play, education, and preparation to reduce fear and anxiety
Help patients build effective coping skills and self-expression through evidence-based interventions
Provide guidance and emotional support for parents, siblings, and caregivers
Partner closely with nurses, physicians, and therapists to ensure emotionally safe, developmentally appropriate care
Plan and lead activities, celebrations, and events that bring joy and normalcy to the hospital experience
Mentor students and volunteers, and contribute to ongoing education within the hospital and community
Specialty Focus
This position supports Randall Children's Hospital's Cancer and Blood Disorders Program, working across inpatient, outpatient, and day treatment settings. You'll accompany children and families throughout the continuum of care-helping them prepare for and cope with medical procedures, treatments, and life-changing moments.
Why Join Legacy
Work with a passionate, mission-driven pediatric team
Access professional growth and education opportunities
Contribute to a culture that values empathy, teamwork, and innovation
Relocation assistance available for candidates new to Legacy Health
Qualifications
Education/Experience
Bachelor's degree in Child Life, Child Development, Psychology, or related field with all clinical coursework for clinical Child Life Certification completed.
Completion of a 600-hour Child Life internship under the direct supervision of a Certified Child Life Specialist.
Work experience with children, youth, and families in non-healthcare settings also preferred.
Skill Requirements:
Plans and implements comprehensive Child Life services.
Broad knowledge of child developmental theories, specific illnesses/diagnosis, medical terminology physical, emotional, cognitive, and psychosocial needs of children 0-21 years.
Ability to assess and respond to the developmental and psychosocial needs of infants, children, youth, and families using the theories of human growth and development, therapeutic play, and emotionally supportive interventions.
Provides emotionally supportive play and preparation for pediatric patients undergoing surgery, medical tests, and procedures.
Enhances patient's and family's understanding of medical procedures and diagnosis by facilitating developmentally appropriate procedural preparation and support.
Partner with interdisciplinary team, including patient and family, to create a collaborative plan of care.
Demonstrates strong organizational skills, including effectively triaging patient and family needs.
Ability to supervise child life students and volunteers.
Demonstrates technology skills and ability to navigate electronic systems applicable to job functions.
Licensure
Must obtain Certified Child Life Certification (CCLS) from the Association of Child Life Professionals (ACLP) within one year of employment.
Pay Range USD $29.30 - USD $41.90 /Hr. Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: ********************************************************************
Auto-ApplyFamily Advocate
Family support specialist job in Wilsonville, OR
CLACKAMAS COUNTY CHILDREN'S COMMISSION, INC. Family Advocate GENERAL OBJECTIVE: To provide high quality family services that lead to strong family outcomes, in compliance with all applicable standards and regulations. REPORTS TO: Family Services Manager
ESSENTIAL FUNCTIONS:
Dedicated:
* Implement home visit services for assigned families in alignment with agency policies and procedures, to include child development, family engagement, parent education, physical health, mental health, early intervention, community resources, family well-being, self-sufficiency, positive parenting, attachment and parent/child bonding
* Collaborates in the planning and implementation of parenting education, and parent activities/events
* Utilize agency provided, research-based curriculum to fidelity.
* Promotes parent and family engagement in ClackCoKids offerings and activities.
* Follows agency recruitment and enrollment policies and procedures to recruit families, complete intakes, and assist in monitoring and address family enrollment throughout the year
* Works with supervisor to facilitate the resolution of family concerns as they occur.
Compassionate:
* Leads with strength-based approach to promote family empowerment at all times
* Schedule and complete required individualized home visits with each family based on families' scheduling needs/preferences.
* Complete needs assessments with assigned families and work alongside them to set achievable goals
* Ensure needed social services are provided to all assigned families, which may include direct, individual problem solving; referrals; long- and short-term goal setting; assistance with follow-up; and advocacy.
* Supports healthy family and child outcomes through providing health education/information, supporting timely exams/screenings, and offering consistent and supportive follow-up when needed
* Ability to use a positive approach in directing and redirecting child behavior
Inclusive:
* Promote the role of parents as the primary nurturers and teachers of their children
* Encourage the development of parenting skills through support and education that honors individual family values/beliefs.
* Provide guidance and coaching for parents in methods of age appropriate, constructive, culturally responsive, and positive strategies to work with their child.
* Demonstrates commitment to agency's philosophy and approach to equity and inclusion
Professional:
* Promotes all services and programs at ClackCoKids at all times.
* Participate in cross-component collaborations as appropriate and in alignment with agency policies and procedures.
* Attend and actively engage in agency committees, meetings, and events as assigned.
* Attend agency trainings as assigned and work with the supervisor to develop an individual professional development plan.
* Attend and engage in regular supervision meetings with direct supervisor and team meetings as assigned, utilizing reflective practices
* Utilize agency systems for accurate, high-quality data entry in alignment with agency policies and procedures.
* Manage time in an effective manner, including keeping an up-to-date calendar.
Trustworthy:
* Respect and maintain confidentiality for client information, as well as in all other relevant/appropriate circumstances.
* Build and strengthen collaborations and rapport with community agencies and supporters in a manner that benefits. children and families and highlight the mission and impact of ClackCoKids.
* Uphold and honor commitments made with families and co-workers.
* Engage in direct conversations with the intent to strengthen and preserve relationships.
ADDITIONAL EXPECTATIONS:
Program Participation and Team Member:
* Arrive to work on time; punctually attend and actively participate in all required activities, meetings, and trainings.
* Be a respectful, cooperative, and reliable team member and participant in program activities.
* Project a professional work image, both in dress and manner.
* Be familiar with, and adhere to, position-related policies and procedures as well as the program's overarching objectives.
* Follow Agency policy/procedures for reporting and documenting suspected child abuse and/or neglect.
* Some evening and weekend work to be expected.
Code of Conduct:
Perform all work in compliance with the Clackamas County Children's Commission Code of Conduct.
Confidentiality:
Respect and maintain confidentiality of information regarding enrolled children and families, personnel issues, and other program operations as appropriate.
Training:
In consultation with supervisor, develop professional work goals and training plan. Participate in training as requested.
Working Conditions:
* Frequent driving to meet with families
* Frequent standing, walking, and sitting
* Frequent computer use to document family services
* Frequent lifting up to 25 pounds; occasional lifting up to 50 pounds.
Our Commitment to Equity & Inclusion
Because our vision is for a community in which ALL children have the best possible opportunity to succeed, we seek to confront racism, discrimination, and prejudice in all forms.
* We continue to educate ourselves so that we may effectively engage in conversations and actions that lead to real change.
* We remain committed to listening to one another, intending first to understand.
* We work to ensure that our leadership, staff, and culture reflect the diverse needs of the children and families that we serve.
* We continue to solicit feedback and ensure accountability at all levels, believing these are critical elements for cultivating an environment of equity, inclusion, and respect.
* We acknowledge that white supremacy is interwoven into the fabric of our systems, practices and policies and therefore we remain committed to questioning, examining our beliefs, and reasoning as it affects those who serve and those to whom we are committed to serving.
* We have much to learn and much to do, desiring to be part of the solutions that will lead to safety, social justice, and a better, kinder world.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
Under Oregon statute, after July 1, 1996, an offer of employment for this position is contingent upon the results of criminal offender information record check and, possibly, fingerprinting, conducted on applicants for employment in early childhood services agencies. Applicants who have been convicted of certain offenses or who refuse to consent to such background checks will not be hired for this position.
Continuation of all positions is contingent upon future funding.
Requirements
Education and Experience:
Bachelor's in Social Work, or Human Development or closely related field (preferred)
Coursework or certificate completed in ECE preferred.
Either a credential or certification or a willingness to obtain within 18 months of hire in Social Work, Human Services, Family Services, or Counseling (to include the Social Services Competency Based Training - SSCBT, or the CDA Home Visitor Credential (required)
Experience in working with or providing services to children and families.
Competency to build respectful, culturally responsive and trusting relationships with families and the ability to accept individual differences.
Experience and humility to work with culturally diverse families.
Willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.).
Skills and Abilities:
Bilingual preferred
Good computer skills
Ability to use positive behavior intervention and support (PBIS) approach to directing and redirecting child behavior.
Ability to positively interact with families of various cultural and socio-economic backgrounds.
Ability to possess and maintain a valid driver's license and insured vehicle available for use on the job. Ability to possess and maintain compliance with State of Oregon Criminal Background Registry.
Ability to possess and maintain current First Aid/CPR certification.
Ability to obtain and maintain an Oregon Food Handler's Card
Parent Child Specialist II
Family support specialist job in Portland, OR
Job Details Brentwood Darlington Community Center - Portland, OR Full Time $23.50 - $23.50 Hourly Nonprofit - Social ServicesDescription
DATE PREPARED: 10/03/2025
Parent Child Specialist II-Bilingual (English/Spanish)
PROGRAM: PCDS
MANAGEMENT POSITION___ or CLIENT SERVICES POSITION_X__
HOURLY WAGE:$23.50/hr (includes language differential)
EXEMPT___ or NONEXEMPT_X__
PAY LEVEL: Entry Level
FTE: 0.8/32 hours per week
At Impact NW we are a nonprofit with a mission to prevent homelessness, because we believe in the fundamental right to: beautiful life, stability and peace. More importantly, it also means a life filled with opportunity and community support, especially for Indigenous, Black, Brown, Melanated, Immigrant, and Asian people.
What we seek is for you to share your skill sets - especially if you:
*Put people first
*See the beauty in people
*Promote peace
*Find a way
We believe that with our mission and values as our north star, we can move toward our vision of a future where housing is a human right. If this resonates with you, we'd love to have your purpose and passion on our team at Impact NW.
Program Summary: Parent Child Development Services (PCDS) is a home visiting program that promotes parent-child relationships, supports healthy growth and development, and enhances family functioning of parents with children Birth to 3 in the City of Portland.
Responsibilities:
Deliver parent and child education services in home visit settings to parents and their children ages 0-3 according to families' individual goal plans, families' needs, developmental stages of children, and program goals.
Facilitate parent-child interactive group, assessments and service coordination.
Work with families, supervisor, and Early Childhood team to promote positive parent child relationships, support healthy growth and development, enhance problem-solving skills and improve support systems.
Effectively and respectfully work with families with diverse backgrounds (including, but not limited to: families whose first language is not English, families of color, families experiencing poverty, families with mental health, substance abuse, or domestic violence concerns).
Connect families with community resources and support self-advocacy across systems.
Serve as a cohesive member of the team, participate in problem solving and promote innovation.
Establish and maintain professional boundaries.
Maintain accurate, legible, timely documentation detailing contact and progress of families.
Complete on-going evaluations, documentation and assessments for each family in accordance with agency and contract requirements
SUPERVISION:
Reports to: PCDS Program Supervisor
Qualifications
Requirements and Qualifications:
Fluent in English and Spanish, required.
Minimum of three (3) years work, volunteer, or lived experience in education or human services, preferably early childhood education services to low-income children ages prenatal to 3 years.
One year specialized experience in providing parent and child development services for families with infants and toddlers.
Competency and experience working in two or more cultural communities
Ability to provide strengths-based, client-centered services in a culturally responsive manner.
Ability and willingness to work as a dependable, flexible team member and support Impact NW's mission and goals.
Strong writing, interpersonal, and communication skills required.
Possess excellent organizational and time management skills and ability to prioritize multiple and varied tasks.
Computer Skills Needed
Possess a valid driver's license, a good driving record, and provide own dependable transportation to travel on behalf of the agency.
Preferred But Not Required Qualifications:
Bachelor's Degree or equivalent in early childhood education, social work or related field preferred.
Parents as Teachers (PAT) and Growing Great Kids certification or knowledge.
This Job Also Requires The Following Physical Activities:
Repetitive motion, prolonged sitting, extensive visual involvement.
Ability to efficiently travel within the agency's service area.
Impact NW is an Equal Employment Opportunity Employer and welcomes applications from diverse candidates and candidates who support diversity. We strongly encourage all qualified candidates to apply regardless of race, ethnicity, gender, gender identity, sexual orientation, religious affiliation, veteran status, disability or other status protected by applicable law.
Family Care Specialist - Case Manager
Family support specialist job in Salem, OR
at Clarvida - Oregon
About your Role:
As a Family Care Specialist you will work with a small caseload of families involved with Child Welfare living within Marion, Polk and Yamhill Counties. You will provide skill building, parent coaching and connect families to community resources to assist in the remediation of safety threats/concerns. Meeting with ODHS to provide updates and progress reports as well as attending team meetings and training sessions.
Perks of this role:
Competitive pay starting at $19.23/hour
Does the following apply to you?
High School Diploma or General Education Diploma (GED)
2 years of relevant experience (additional education may substitute for years of experience)
Willing and able to work irregular days and/or hours
Valid driver's license, clean driving record and auto insurance
Ability to walk up/down stair across uneven terrain for short/medium distances
Ability to sit/stand for extended periods of time
Reside in the county (one of the counties) being served
Ability to pass fingerprinting and background checks
What we offer:
Full Time Employees:
· Paid vacation days that increase with tenure· Separate sick leave that rolls over each year· Up to 10 Paid holidays*· Medical, Dental, Vision benefit plan options· DailyPay- Access to your daily earnings without waiting for payday*· Training, Development and Continuing Education Credits for licensure requirements
All Employees:
· 401K· Free licensure supervision· Employee Assistance program · Pet Insurance· Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment· Mileage reimbursement*· Company cellphone
*benefits may vary based on Position/State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring!Not the job you're looking for?Clarvida has a variety of positions in various locations; please go to******************************************** To Learn More About Us:Clarvida @ **************************************************
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
"We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."
Auto-ApplyPrincipal Platform Adoption Specialist
Family support specialist job in Portland, OR
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.
Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!
Are you a self-starting individual who has a passion for technology and enjoy working with customers? Do you often serve as the go-to person to solve challenges? Do you enjoy demonstrating your product knowledge and proactively helping your colleagues succeed? If your background is in Customer Success, Professional Services or Product and you enjoy helping your customers achieve their goals, then this job is for you.
This important position on the Anaplan Platform & Ecosystem Success team gives you a fantastic opportunity to help scale our business through the evolution and growth of our Customer Success team. Working to ensure our customers are maximizing their adoption of Anaplan and are equipped with the best enablement possible.
Core responsibilities
As the Principal Platform Adoption Specialist, you will play a critical role in driving customer success by maximizing Anaplan platform adoption, enhancing user enablement, reducing churn, and increasing customer satisfaction. You will serve as a strategic technical advisor, helping clients unlock the full value of their investment while supporting renewals and future growth opportunities.
In this role, you'll stay ahead of platform enhancements, promote new features to customers, and develop data-driven strategies to close adoption gaps. As a trusted advisor, you'll offer best practices, influence product development through customer feedback, and champion a culture of continuous improvement.
Responsibilities:
Proactively communicate platform updates and educate customers on new features and benefits.
Partner with Customer Success Business Partners to identify at-risk accounts and design tailored re-engagement strategies.
Deliver impactful product demonstrations, hands-on training, and enablement sessions across diverse customer segments.
Develop scalable adoption resources, including guides, tutorials, and FAQs, to address common challenges.
Analyze customer feedback and usage data to identify trends, improve adoption strategies, and influence product enhancements.
Lead initiatives to drive platform adoption and ensure customers achieve measurable business outcomes.
Leverage data analytics to monitor adoption health, identify risks, and develop proactive enablement strategies.
Identify potential risks to customer success and escalate issues as needed to mitigate churn.
Provide customer insights to internal teams to shape platform roadmap and feature priorities.
What You'll Bring:
This role requires autonomy, accountability, and a proactive mindset. You'll thrive in environments where responsibilities evolve, taking ownership of customer adoption challenges and influencing both internal and external stakeholders. Success in this role demands strong problem-solving skills, technical acumen, and the ability to manage change effectively in fast-paced settings.
Requirements:
8+ years of experience in customer success, consulting, or professional services, with a proven track record in driving software adoption.
3-5+ years of hands-on Anaplan model-building experience; experience with EPM, SPM, or SCM products is a strong plus.
Strong understanding of complex planning functions and the ability to advise on platform capabilities to support business outcomes.
Deep knowledge of the roles played by Customer Success Managers, Technical Account Managers (Platform Adoption Specialists), and Professional Services teams in a SaaS environment.
Proven ability to create structure and design effective processes in ambiguous or rapidly changing environments.
Excellent facilitation, communication, and presentation skills, with a sharp attention to detail.
A communication style that builds confidence with customers and stakeholders, enabling rapid establishment of trusted advisor status.
Strong background in delivering and facilitating knowledge transfer sessions both in-person and virtually across global teams.
Self-starter with the ability to manage workload autonomously and work efficiently in a fast-paced environment.
Results-driven problem solver with a focus on progress and continuous improvement.
Open to feedback and comfortable working in an iterative, collaborative environment.
BA/BS required; MA/MBA is a plus.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
Auto-ApplySocial Services Assistant
Family support specialist job in Saint Helens, OR
Job Details Experienced St Helens, OR Full Time $22.00 - $23.40 Hourly None Health CareDescription
The Social Service Assistant functions under the guidance and supervision of the Social Service Director to provide related social services which assist residents in maintaining or improving the ability to manage their physical, mental and psychosocial needs.
REPORTING:
This position is responsible to the Social Service Director.
FLSA STATUS: Non-Exempt
ESSENTIAL JOB FUNCTIONS:
As directed, assist with the admission process; facility tours, inquiries, interviewing prospective residents, families or responsible parties
Make arrangements/appointments for personal care issues/items such as hair care, transportation to appointments and arrangements to obtain requested adaptive equipment, clothing and personal items
Participate in quality assurance programs, as directed
Maintain contact with family members and attending physicians for invitations to care plan meetings and/or other appropriate communication as requested
Document on social service log all contact and referrals
Assist in resolution of grievances and theft and loss issues as requested
Assist residents/families in completing various forms and applications, including advance directives, Medi-cal applications, voter registration, etc.
Participate in Behavior Management programs as directed
Attend facility in-service and staff meetings as directed
JOB FUNCTIONS:
Demonstrates knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions
Appreciates the importance of maintaining confidentiality of resident and facility information
Demonstrates honesty and integrity at all times in the care and use of resident and facility property
Strict adherence to the corporate integrity agreement, standard of compliance
Current knowledge of county, state and federal laws and regulations, as applicable, that apply to social service's in long term care
Able to express self adequately in written and/or oral communication and to communicate effectively with residents, families, staff members, representatives of community and government agencies
Able to understand and follow written and verbal directions
Able to effectively communicate with staff members and residents through verbal and/or written means
Able to act as role model by protecting and promoting residents' rights in all interactions with residents and families
Carries out all duties in accordance with the facility mission and philosophy
Knowledge of emergency and disaster procedures of facility. Able to locate nearest exit, to understand and respond to written or oral instruction in case of emergency
Sufficient mobility and strength to move freely through the building, to assure resident safety at all times and to assist, transfer or otherwise move residents of facility out of danger in case of emergency
Demonstrates respect for co-workers and responds to needs of residents by complying with facility policies on attendance and punctuality and dress code
Able to arrive and to begin work on time and to report for duty as scheduled on all shifts, weekends and holidays
Working knowledge and ability to comply with facility policies and procedures for workplace safety
Demonstrates ability to prioritize tasks/responsibilities and complete duties/projects within allotted time
Able to respond to change productively and to handle additional tasks/projects as assigned
Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others
Other duties as assigned
PHYSICAL CAPACITIES: (With or Without the Aid of Mechanical Devices)
Must be able to move intermittently throughout the workday.
Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
Must meet the general health requirements set forth by the policies of this facility which includes an annual TB screening and physical examination.
Must be able to sit for extended periods of time.
Must be able to lift and carry up to 25 pounds.
Must be able to cope with the mental and emotional stress of the position.
ENVIRONMENTAL CONDITIONS:
Primarily inside work, normal temperatures, some noise, occasional fumes/odors, chemical exposure, and potential exposure to bloodborne pathogens.
This job cannot be performed without exposure to the stresses associated with an intimate, 24 hour skilled care environment that delivers care and services primarily to disabled and cognitively impaired residents in an aging population. Examples of these stresses include, but are not limited to: emergency health or safety response, weekend and holiday duty, unusual or impaired behavior by residents, family reactions to having a loved one in a nursing home, death and dying, oversight of state surveyors, ombudsmen and federal officials, presence of consultants and attorneys, and variable involvement of medical staff.
Qualifications
QUALIFICATIONS/REQUIREMENTS:
Education:
High School graduate or equivalent
License:
None
Work Experience:
Classes/experience in social work or related field preferred
SSD Certificate enrollment within 6 months of employment
Language Skills:
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Mathematical Skills:
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to perform these operations using units of weight measurement, and volume.
Must be able to read, analyze, and interpret common scientific and technical information, and to be easily understood through verbal communication in the English language.
Communication Skills:
Must have exceptional communication and customer service skills, and be empathetic.
Ability to effectively communicate with patients, families, responsible parties, staff and outside resources and agencies.
Crisis Response Specialist II
Family support specialist job in Longview, WA
Recruitment Information Application, resume and cover letter must completed to be considered. This recruitment is open until filled with a first review on 12/4/25. Position Information: The Longview Police Behavioral Health Unit (BHU), comprised of Crisis Response Specialists working under the general direction of a Police Sergeant, works in collaboration with police personnel to respond to incidents involving individuals that are experiencing a behavioral health crisis. Through this program, Crisis Response Specialists assist police officers with situational de-escalation and crisis intervention as co-responders. BHU resources also provide emergency responders with additional options to divert individuals to behavioral health resources as an alternative to incarceration which have not been readily available in the past. BHU members cultivate and maintain professional relationships with organizations in the community that provide behavioral health resources to direct and refer individuals to the appropriate community resources. These resources could include in-patient and outpatient mental health and SUD services, respite care, primary care clinics, and other support services. BHU members work closely with the department's Community Outreach Coordinator addressing individuals in crisis due to homelessness. BHU members also assist the department's Community Outreach Coordinator in following up on individuals who are in the Therapeutic Court program. In addition to responding with officers to incidents, the Crisis Response Specialists have access to view pending police calls for service within the computer-aided-dispatch system. When it is safe and appropriate, Crisis Response Specialists may respond to incidents involving community members experiencing a behavioral health crisis without a police officer present.
This position is Grant funded and is a limited duration position with the possibility of being extended.
Incumbents will be subject to passing an extensive pre-employment criminal background check.
* Provide rapid crisis interview & assessment to assist individuals with mental health, substance use, homelessness and other social service needs.
* Assist the target population with obtaining resources as needed.
* Serve as liaison with Longview Police Department and other City departments, outside agencies, businesses, and the community as it relates to areas of assigned responsibility.
* Act as the primary liaison between mental health community providers and law enforcement.
* Make referrals to appropriate service providers and coordinate service delivery.
* Follow-up with identified individuals and/or emergency medical contacts and social service providers. Consult with other agency professionals on difficult cases.
* Identify potential resources and partnerships that contribute to the program's development and oversee community outreach as it relates to areas of assigned responsibility.
* Establish and maintain rapport with the population served.
* Provide information, consultation and make referrals to appropriate service providers and coordinate service delivery.
* Conduct outreach to the community and work with outreach workers from other agencies to provide a broader outreach approach.
* Provide and/or coordinate training to police personnel regarding behavioral health, substance use, trauma spectrum disorders, and other behavioral health topics as identified.
* Transport ill or disoriented persons to shelters, treatment centers, or other social service agencies within Longview and/or neighboring jurisdictions on an as-needed basis.
* Transport individuals to necessary non-emergency medical care within Longview and neighboring jurisdictions on an as-needed basis.
* Prepare activity reports based on contacts and service.
* Regular and reliable attendance is required.
* Performs other duties of a similar nature or level.Crisis Response Specialist II
* Bachelor's degree in social welfare, psychology, social work or a related field AND four years of experience performing mental health outreach or as a substance abuse specialist and/or working with individuals with acute or severe mental health concerns; OR any equivalent combination of education, training and/or experience that provides the required knowledge and abilities.
* Prior experience working with first responders, especially law enforcement, in the field to assist persons in crisis or persons experiencing houselessness, desired.
* Previous experience working in houseless outreach and coordination, desired.
* Mental health professional in accordance with WAC ************, desired.
* Must successfully complete criminal background check.
Licensing Requirements
* Valid Washington State Driver's License
Required Knowledge and Skills:
* Knowledge of crisis intervention
* The philosophy and objectives of social services and community service programs
* Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served.
* Local, state, and regional resources and programs for the homeless, mentally ill, substance-abusing population, and those with other social service needs.
* Conflict resolution principles, de-escalation, and problem-solving techniques.
* Related state and federal mandates including those related to privacy and confidentiality.
* Related local, state, and federal law regulations and mandates including those related to homelessness, privacy, and confidentiality.
* Effective de-escalation techniques.
* Able to work with high-risk populations suffering from chronic diseases, behavioral health disorders, and psychosocial needs.
* Experience working with patient populations suffering from substance use, behavioral health, and/or mental health disorders.
* Able to effectively engage with underserved and marginalized populations.
* Possess a high level of cultural competency and sensitivity.
* Demonstrate ethical values that uphold inclusion and equity among diverse populations and people.
* Proficient in the use of technology and computers
* Maintain confidentiality.
* Collaborative professional who can work alongside EMS, police, and other clinical professionals.
* Telephonic screening, triage, or managed care setting experience.
* Strong communication and organizational skills.
* Establish and maintain cooperative and effective working relationships with others.
* Communicate effectively both orally and in writing, including explaining detailed information to the public.
* Meet schedules and timelines.
* Work independently with little direction.
* Operate a variety of office equipment, including computers and related software, calculator, copy and fax machine, telephone, recording, and transcription equipment.
* Work courteously and tactfully with customers and employees.
* Ability to handle job stress and interact effectively with others in the workplace.
* Recognize personal signs of secondary trauma and prioritize self-care.
* Work variable shifts as needed.
Social Service Assistant (SSA)
Family support specialist job in Estacada, OR
Job Description: Social Services Assistant
Job Type: Full-Time
Timber Lake Job Corps Culture & Work Environment
At Timber Lake Job Corps, staff are dedicated to empowering young adults to achieve their career and life goals. Social Services Assistants play a vital role in creating a safe, inclusive, and supportive environment where students can thrive. Every interaction is an opportunity to model professionalism, compassion, and resilience.
Position Summary
The Social Services Assistant supports the holistic development and success of Job Corps students by providing guidance, resources, and advocacy. This role assists the Social Services team in addressing student needs related to personal, social, and emotional well-being, ensuring a safe and supportive environment that fosters growth, employability, and independence.
Key Responsibilities
• Assist in providing counseling and support services to students regarding personal, social, and behavioral concerns
• Help coordinate referrals to community resources, healthcare providers, and support agencies
• Maintain accurate documentation of student interactions, progress, and case notes in compliance with Job Corps standards
• Support workshops and group sessions on topics such as conflict resolution, life skills, and wellness
• Collaborate with center staff (education, career training, residential advisors) to ensure integrated student support
• Monitor student progress and provide follow-up to encourage retention and program completion
• Uphold confidentiality and compliance with federal, state, and Job Corps policies
Qualifications
• Associate's degree in Social Work, Psychology, Counseling, or related field (Bachelor's preferred)
• Prior experience working with youth or young adults in social services, counseling, or education settings
• Strong communication, interpersonal, and organizational skills
• Knowledge of community resources and referral processes
• Ability to maintain professionalism and confidentiality in sensitive situations
• Flexibility to work varied shifts, including evenings or weekends, as needed
Licensed Marriage and Family Therapist (LMFT) - Ridgefield, WA
Family support specialist job in Ridgefield, WA
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team!
We are actively looking to hire talented licensed mental health therapists within our offices in the greater Portland, OR area!
We are seeking those who are passionate about patient care and committed to clinical excellence.
Please apply now or contact me directly:
Garrett MillerDirector, Practice Development...@lifestance.comcareers.lifestance.com Is this you?
Wanting to deliver high quality behavioral healthcare.
Seeking work life balance.
Interested in growing professionally.
What we offer Therapists:
Flexible work schedules.
Hybrid model - Telemedicine and in-person flexibility.
Top compensation can exceed $123,000 - $140,000/year, no cap.
Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, EAP, and more.
Collegial work environment.
Newly designed and modern offices.
Full administrative support.
Latest in digital technology.
Strong work/life balance.
Licensed Therapists are a critical part of our clinical team. We're seeking Licensed Therapists that are:
Fully licensed and credentialed in Oregon (LCSW/LPC/LMFT). May consider unlicensed associates as well.
Experienced in working with adults, children & adolescents, or across the lifespan.
Must reside within commutable distance of local clinic(s).
About LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US.
LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.
Our values:Belonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.
If you elect to interact with us via our website, please only use ****************** or *************************** Additionally, our recruiters utilize email addresses with ******************* domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ...@lifestance.com or by calling +1-800-###-####. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.
Youth Engagement Specialist
Family support specialist job in Portland, OR
Job Details Main Building - Portland, OR Full Time $24.67 - $27.23 HourlyDescription
Youth Engagement Specialists facilitate the day-to-day services offered in the Day Services Program and are responsible for both individual and group work with culturally diverse youth. They support a range of skill building activities: ID assistance, benefits acquisition, food planning and preparation, healthy recreation, empowerment and self-exploration, time management and budgeting, pre-employment skill building, etc. They serve as the contact person for youth on the waiting list for case management, assisting youth with application support for the on-site housing program, and connecting them with case management, employment, education, and recovery-oriented supports to be successful in their Individual Service Plans. Youth Engagement Specialists are also responsible for helping youth learn and practice healthy communication skills. They work with their team to address issues of racial equity among participants. The long-term goal of the Day Services Program is to help youth build the skills and access the resources needed to progress toward self-sufficiency and community integration.
Essential Duties
Build positive relationships with youth through role modeling and mentoring.
Help new or returning youth navigate the screening and assessment process.
Educate youth about the Homeless Youth Continuum and how to access available services and resources.
Engage youth in Outside In program offerings.
Provide individualized support to youth. Serve as Contact Person for youth accessing the Day Services Program. Work with youth to develop and follow through on their Initial Goal Plans and meet program expectations.
Respond to youth crises as needed.
Plan and facilitate activities consistent with COVID risk mitigation practices.
Involve and empower youth participants in generating community, meeting community norms, and sense of ownership within programs and the community.
Coordinate with agency and community resources to remove barriers and enhance youth opportunities for success.
Assure material and operational support of the Day Services Program. This can include assisting with maintaining cleanliness of program areas and assisting with food program support as needed, consistent with COVID risk mitigation practices.
Establish and facilitate effective communication with staff. This includes serving as a conduit of information for teammates and between program staff and supervisors.
Ensure timely documentation of services and outcomes.
Other duties as assigned.
Qualifications Knowledge and Skills
Knowledge
Knowledge of the impact homelessness has on the LGBTQ and BIPOC communities.
Knowledge of homeless resources.
Knowledge and understanding of adolescent development, trauma-informed care, and harm reduction.
Skills
Ability to work with a diverse population and interact effectively with different types of people.
Good communication and conflict resolution skills.
Ability to work both independently and as a member of a team.
Ability to support agency goals and the operational functioning of the Youth Department.
Ability to complete all required documentation and information input in a professional, thorough, and timely manner.
Commitment to continual learning and quality performance.
Ability to build and maintain effective and professional contacts at agencies providing resources.
Ability to maintain professional boundaries and performance at all times.
Ability to meet youth worker core competencies.
Ability to effectively navigate technologies used in this position including Credible Behavioral Health Electronic Health Record, MS Office Applications, and Windows Server.
Valid driver license.
Ability to be insured and drive participants in agency vehicle and car share.
Education and Experience
Two years of relevant experience and competency working with adolescents and young adult, required.
Experience working with homeless populations and/or people with mental health and substance use concerns, preferred.
Oregon Food Handler's card, preferred.
Must pass pre-employment background check. This includes clearance by the DHS Background Check Unit.
BA/BS coursework in related field and/or training in crisis intervention highly desirable (social services, counseling, prevention services).
WORKING CONDITIONS
This job includes working in a standard office environment as well as a drop-in program and may include a variety of community locations to support program activities. This means that the employee will meet with participants in community locations which may include the DMV, TriMet office, and other surrounding community settings.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to sit and talk or hear for extended periods. The employee frequently is required to use hands and fingers to type, answer phones and forward calls. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.
Principal Platform Adoption Specialist
Family support specialist job in Portland, OR
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.
Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!
Are you a self-starting individual who has a passion for technology and enjoy working with customers? Do you often serve as the go-to person to solve challenges? Do you enjoy demonstrating your product knowledge and proactively helping your colleagues succeed? If your background is in Customer Success, Professional Services or Product and you enjoy helping your customers achieve their goals, then this job is for you.
This important position on the Anaplan Platform & Ecosystem Success team gives you a fantastic opportunity to help scale our business through the evolution and growth of our Customer Success team. Working to ensure our customers are maximizing their adoption of Anaplan and are equipped with the best enablement possible.
Core responsibilities
As the Principal Platform Adoption Specialist, you will play a critical role in driving customer success by maximizing Anaplan platform adoption, enhancing user enablement, reducing churn, and increasing customer satisfaction. You will serve as a strategic technical advisor, helping clients unlock the full value of their investment while supporting renewals and future growth opportunities.
In this role, you'll stay ahead of platform enhancements, promote new features to customers, and develop data-driven strategies to close adoption gaps. As a trusted advisor, you'll offer best practices, influence product development through customer feedback, and champion a culture of continuous improvement.
Responsibilities:
* Proactively communicate platform updates and educate customers on new features and benefits.
* Partner with Customer Success Business Partners to identify at-risk accounts and design tailored re-engagement strategies.
* Deliver impactful product demonstrations, hands-on training, and enablement sessions across diverse customer segments.
* Develop scalable adoption resources, including guides, tutorials, and FAQs, to address common challenges.
* Analyze customer feedback and usage data to identify trends, improve adoption strategies, and influence product enhancements.
* Lead initiatives to drive platform adoption and ensure customers achieve measurable business outcomes.
* Leverage data analytics to monitor adoption health, identify risks, and develop proactive enablement strategies.
* Identify potential risks to customer success and escalate issues as needed to mitigate churn.
* Provide customer insights to internal teams to shape platform roadmap and feature priorities.
What You'll Bring:
This role requires autonomy, accountability, and a proactive mindset. You'll thrive in environments where responsibilities evolve, taking ownership of customer adoption challenges and influencing both internal and external stakeholders. Success in this role demands strong problem-solving skills, technical acumen, and the ability to manage change effectively in fast-paced settings.
Requirements:
* 8+ years of experience in customer success, consulting, or professional services, with a proven track record in driving software adoption.
* 3-5+ years of hands-on Anaplan model-building experience; experience with EPM, SPM, or SCM products is a strong plus.
* Strong understanding of complex planning functions and the ability to advise on platform capabilities to support business outcomes.
* Deep knowledge of the roles played by Customer Success Managers, Technical Account Managers (Platform Adoption Specialists), and Professional Services teams in a SaaS environment.
* Proven ability to create structure and design effective processes in ambiguous or rapidly changing environments.
* Excellent facilitation, communication, and presentation skills, with a sharp attention to detail.
* A communication style that builds confidence with customers and stakeholders, enabling rapid establishment of trusted advisor status.
* Strong background in delivering and facilitating knowledge transfer sessions both in-person and virtually across global teams.
* Self-starter with the ability to manage workload autonomously and work efficiently in a fast-paced environment.
* Results-driven problem solver with a focus on progress and continuous improvement.
* Open to feedback and comfortable working in an iterative, collaborative environment.
* BA/BS required; MA/MBA is a plus.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
* Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
* Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
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